Name: 第 3 章 經理的變革工作環境與道德責任 第 1 部分 (Chapter 3 The Manager's Change Work Enviroment and Ethical Responsibilities Part 1)
Uploaded: 2025-09-03T01:20:53.000Z
Duration: 9 min 57 s

Welcome everyone to Chapter 3, The Manager's Changing Work Environment and Ethical Responsibilities.

歡迎大家閱讀第 3 章《經理不斷變化的工作環境和道德責任》。

基礎被動語態

This chapter is broken up into five sections. 3.1 covers the community of stakeholders inside the organization.

本章分為五節。3.1 涉及組織內部的利益相關者群體。

After completing this part of the chapter you should be able to answer this question, who are the stakeholders important to me inside the organization?

完成本章這部分內容後，你應該能夠回答這個問題：在組織內部，誰是對我很重要的利益相關者？

3.2 covers the community of stakeholders outside the organization.

3.2 涵蓋組織外的利益相關者群體。

After completing this part of the chapter you should be able to answer this question, who are the stakeholders important to me outside the organization?

完成本章這部分內容後，你應該能夠回答這個問題：誰是組織之外對我很重要的利益相關者？

3.3 covers the ethical responsibilities required of you as a manager.

3.3 包括作為管理者應承擔的道德責任。

After completing this section you should be able to answer the major question, what does a successful manager need to know about ethics and values?

完成本節內容後，您應該能夠回答以下主要問題：成功的管理者需要了解哪些道德和價值觀？

Section 3.4 covers the social responsibilities required of you as a manager.

第 3.4 節涉及作為管理者應承擔的社會責任。

After completing this you should be able to answer, is being socially responsible really necessary?

完成本課後，你應該能夠回答：承擔社會責任真的有必要嗎？

And the last part of chapter 3, 3.5 is over corporate governance.

第 3 章第 3.5 節最後一部分涉及公司治理。

The major question you should be able to answer after completing all of 3.5 is, how can I trust a company in doing the right thing?

完成 3.5 全部課程後，您應該能夠回答的主要問題是：我如何才能相信一家公司會做正確的事？

Now just a quick overview for this chapter is that this chapter is going to set the stage for understanding the new world in which managers must operate and the responsibilities that they will face.

本章將為了解管理者必須在其中運作的新世界以及他們將面臨的責任奠定基礎。

The chapter will begin by describing the community of stakeholders that managers have to deal with.

本章將首先介紹管理人員必須面對的利益相關者群體。

First its internal stakeholders, that which consists of employees, owners and possibly its directors.

首先是內部利益相關者，包括員工、所有者，可能還有董事。

And then we will talk about the external stakeholders in two kinds of environments, both task and general.

然後，我們將討論兩種環境下的外部利益相關者，即任務環境和一般環境。

The chapter then considers the ethical and social responsibilities required of today's manager as well as the importance of corporate governance.

然後，本章探討了當今管理者需要承擔的道德和社會責任，以及公司治理的重要性。

We will start with 3.1 which talks about our community of stakeholders both inside and outside the organization.

我們將從 3.1 開始，其中談到我們組織內外的利益相關者群體。

Now first we are going to define stakeholders.

現在，我們首先要定義利益相關者。

Stakeholders are those people whose interests are directly affected by an organization's activities.

利益相關者是指其利益直接受到組織活動影響的人。

There are two types of stakeholders, both internal and external.

利益相關者分為內部和外部兩類。

So as you are applying your business practices and your managerial practices in your organization, keep in mind that you are not only affecting those employees, managers and other people within the organization.

是以，當你在組織中應用你的業務實踐和管理實踐時，請記住，你影響的不僅僅是組織中的員工、經理和其他人。

You are also affecting your external customers such as dealers of components, possibly your shipping partners.

您還會影響到您的外部客戶，如零部件經銷商，也可能是您的運輸合作伙伴。

Everyone has a piece of the organization that you can affect.

每個人都有自己可以影響組織的一部分。

So just remember those two organizational environments whenever you are making your managerial decisions.

是以，在做出管理決策時，請記住這兩種組織環境。

Figure 3.1 in our text gives us a very good diagram of our stakeholders such as our external stakeholders such as media, lenders, possibly if you are working in a union type environment.

文本中的圖 3.1 給我們提供了一個很好的利益相關者示意圖，比如我們的外部利益相關者，如媒體、貸款人，如果你是在工會類型的環境中工作的話。

So decisions you make could affect the unions and you have different political or legal forces that you may be affecting as well as different sociocultural forces.

是以，你所做的決定可能會影響到工會，你可能會影響到不同的政治或法律力量，以及不同的社會文化力量。

Let's take a look at our internal stakeholders which consists of employees and in many forward looking organizations employees are considered the most important resource.

讓我們來看看由員工組成的內部利益相關者，在許多具有前瞻性的組織中，員工被視為最重要的資源。

We have another internal stakeholder are the owners.

我們的另一個內部利益相關者是業主。

The owners of an organization consist of all those who can claim it as their legal property.

一個組織的所有者包括所有可以將該組織視為其合法財產的人。

Which means owners can be sole proprietors, partners or family owners.

這意味著業主可以是獨資業主、合夥人或家族業主。

Some companies are partly owned by employees who are members of an employee stock owner's plan.

有些公司的部分股權由參加員工持股計劃的員工擁有。

In all these examples the goals of all these types of owners is to simply make a profit.

在所有這些例子中，所有這些類型的所有者的目標都只是為了盈利。

Another one of our internal stakeholders could be a board of directors.

另一個內部利益相關者可能是董事會。

In a corporation the board of directors whose members are elected by the stockholders hire the chief executive.

在公司中，董事會成員由股東選舉產生，董事會聘用首席執行官。

In a non-profit organization the board may be called the board of trustees or possibly even the board of regents.

在非營利性組織中，董事會可稱為受託人委員會，甚至可能稱為管理委員會。

Board members help set the organization's overall strategic goals and approve all the major decisions of the organization.

董事會成員幫助制定組織的總體戰略目標，並準許組織的所有重大決策。

Also the directors may be executives of the firm or outsiders.

此外，董事可以是公司的高管，也可以是外部人士。

Now let's take a look at our stakeholders that are external to our organization or people or groups in the organization's external environment that are affected by it.

現在，讓我們來看看組織外部的利益相關者，或組織外部環境中受其影響的人或團體。

Now this environment consists of the task environment and the general environment.

現在，這個環境由任務環境和一般環境組成。

The task environment consists of 11 groups that present you with daily tasks to handle.

任務環境由 11 個組組成，向您展示需要處理的日常任務。

Customers, Competitors, Suppliers, Distributors, Strategic Allies, Employee Organizations, Local Communities, Financial Institutions, Government Regulators, Specialized Interest Groups and Mass Media.

客戶、競爭對手、供應商、分銷商、戰略盟友、員工組織、當地社區、金融機構、政府監管機構、特殊利益團體和大眾媒體。

Now mass media is an important stakeholder because it has tremendous power to rapidly and widely disseminate news both good and bad.

現在，大眾傳媒是一個重要的利益攸關方，因為它擁有迅速、廣泛傳播好壞新聞的巨大力量。

So most companies and non-profits have a public relations person to handle any type of communication effectively with all of the press in our mass media.

是以，大多數公司和非營利組織都配備了公關人員，以便有效地與大眾媒體的所有新聞媒體進行任何類型的溝通。

So if you don't have a person that's in your organization that is assigned to that you may need to look at whether internal or external in your organization to place someone in charge of that to help make sure that all media is handled very effectively.

是以，如果你的組織中沒有專人負責此事，你可能需要考慮在組織內部或外部安排專人負責此事，以幫助確保有效處理所有媒體。

Now let's take a look at this question here.

Chemtech International is being picketed by a group of people who live by their biggest plant.

一群住在他們最大工廠附近的人正在糾察國際化工技術公司。

The group is concerned about Chemtech's disposal of waste products into nearby waterways.

該組織對 Chemtech 將廢品排入附近水道表示擔憂。

In this instance Chemtech is dealing with the what part of its what environment.

在這種情況下，Chemtech 要處理的是 "什麼環境 "中的 "什麼 "部分。

Now let's take a look at those four choices you have there in front of you.

現在，讓我們來看看擺在你面前的四個選擇。

And obviously since these people who are picketing live by the biggest plant they are obviously the local communities part of the task environment which we just discussed all 11 groups that are part of our task environment.

很明顯，由於這些抗議者就住在最大的工廠旁邊，他們顯然是當地社區任務環境的一部分，而我們剛剛討論過的所有 11 個團體都是我們任務環境的一部分。

So the correct choice is obviously be local communities part of its task environment.

是以，正確的選擇顯然是讓當地社區成為其任務環境的一部分。

So if you were able to guess that through deductive reasoning based on your reading, great job.

所以，如果你能根據閱讀內容通過演繹推理猜到這一點，那就很不錯了。

Let's move on to the next section in our chapter.

Now we'll move into the general environment or macro environment.

現在，我們將進入總體環境或宏觀環境。

Economic force, technological, sociocultural, demographic, political legal, and international.

經濟力量、技術、社會文化、人口、政治法律和國際。

Now you can't control forces in the general environment but they have a profound effect on the organization's task environment.

現在，你無法控制大環境中的各種力量，但它們對組織的任務環境有著深遠的影響。

So the first one we talked about is the economic force which consists of general economic conditions and trends, employment, inflation, interest rates, and economic growth that may affect an organization's performance.

是以，我們談到的第一種是經濟力量，它包括可能影響組織績效的總體經濟條件和趨勢、就業、通貨膨脹、利率和經濟增長。

Next we move on to technological forces which are new developments in methods for transforming resources into goods and services.

接下來是技術力量，它是將資源轉化為產品和服務的方法的新發展。

For example a technological force would be biotechnology.

例如，生物技術就是一種技術力量。

The next force we move into is of course the sociocultural forces.

下一種力量當然是社會文化力量。

Sociocultural forces are influences and trends originating in a country's, society's, or culture's human relationships and values which may affect an organization.

社會文化力量是源於一個國家、社會或文化的人際關係和價值觀的影響和趨勢，可能會對一個組織產生影響。

For example the interest in health and fitness has led to a decline in sales of cigarette, whiskey, sodas, red meats, and eggs.

例如，人們對健康和健身的興趣導致香菸、威士忌、汽水、紅肉和雞蛋的銷量下降。

Demographic forces are influences on an organization arising from changes in the characteristics of a population, such as the population's age, gender, ethnic origins, sexual orientation, occupation, income family size, and the like.

人口力量是指人口特徵的變化對組織產生的影響，如人口的年齡、性別、種族、性取向、職業、收入、家庭規模等。

And from our text by 2042 minorities are expected to reach 50% of the population and US population will increase from 313 million to 399 to 458 million by the year 2050.

從我們的文章中可以看出，到 2042 年，少數民族人口預計將達到總人口的 50%，到 2050 年，美國人口將從 3.13 億增加到 3.99 億至 4.58 億。

The next force in our general environment is the political legal force which those forces are changes in the way politics shape laws and how those laws affect organizations.

在我們的大環境中，下一種力量是政治法律力量，這種力量是政治塑造法律的方式以及這些法律如何影響組織的變化。

The current political climate affects issues such as antitrust cases.

當前的政治氣候影響著反托拉斯案件等問題。

Now some countries may have more fully developed legal systems than others and you'll need to be aware of that.

現在，有些國家的法律制度可能比其他國家更完善，您需要了解這一點。

American companies may be more willing to advance their interests in using the legal systems as in suing its competitors.

與起訴競爭對手相比，美國公司可能更願意利用法律制度來維護自己的利益。

And our next force is international forces.

我們的下一支部隊是國際部隊。

International forces are changes in the economic, political, legal, and technological global system that may affect an organization.

國際力量是指可能影響一個組織的全球經濟、政治、法律和技術體系的變化。

As you can see this category represents a huge kind of grab bag of influences.

正如您所看到的，這個類別代表了一種巨大的影響。

So how well you handle the international forces depends a lot on the training you get within your organization.

是以，如何很好地應對國際部隊，在很大程度上取決於你在組織內部接受的培訓。

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第 3 章經理的變革工作環境與道德責任第 1 部分 (Chapter 3 The Manager's Change Work Enviroment and Ethical Responsibilities Part 1)

profound

instance

force

general

第 3 章 經理的變革工作環境與道德責任 第 1 部分 (Chapter 3 The Manager's Change Work Enviroment and Ethical Responsibilities Part 1)

profound

instance

force

general

第 3 章經理的變革工作環境與道德責任第 1 部分 (Chapter 3 The Manager's Change Work Enviroment and Ethical Responsibilities Part 1)