Name: 在危險中工作、在沉默中崩潰：跟著 BBC 走進獄警不為人知的高壓世界 (What does it take to be a prison officer? | BBC Ideas)
Uploaded: 2026-02-06T21:01:30.000Z
Duration: 5 min 24 s

No-one really sees what we see, what we deal with.

沒有人真的看得到我們所看到的，也不知道我們每天在面對什麼。

to 不定詞

It's human nature to run away from danger.

情態助動詞 A2

But as a prison officer, you have to run into the face of danger.

但身為監獄管理員，你必須迎向危險。

They are some of the most incredible people that I've ever worked with.

他們是我合作過最了不起的一群人之一。

什麼樣的一天才算成功的一天？

[What does is take to be a prison officer?]

【成為一名監獄管理員需要什麼？】

I worked for four years in a prison in south-west England.

我在英格蘭西南部的一所監獄工作了四年。

Previous to that, I had a long career in financial services and banking.

在那之前，我在金融服務與銀行業有很長的職涯。

我完全不知道自己即將踏入什麼樣的世界。

They had like an introduction day. That was my first step into prison.

他們有一個類似入職介紹的日子，那是我第一次踏進監獄。

And that was, er... a real bolt out of the blue.

而那真的，呃……完全出乎意料。

那裡有一股味道，也充滿噪音。

Everything is noisy - the metal on metal,

一切都很吵——金屬碰撞金屬的聲音，

鑰匙不停地開鎖、開門、開鐵門，

and, of course, the prisoners running up and down the stairs all day.

還有囚犯整天在樓梯間跑上跑下。

Undertaking a role in a prison environment

is one of the most complex and demanding roles that you could possibly undertake.

是你能從事的最複雜、最具挑戰性的工作之一。

We expect them to see things which are really very difficult.

我們要求他們去目睹許多非常、非常困難的事情。

I've probably interviewed around about 70 to 80 prison officers,

我大概訪談過七十到八十位監獄管理員，

and a lot of their motivations for joining the job are actually economic reasons.

而他們加入這份工作的動機，很多其實是經濟因素。

But although that's the reason that they join,

但即使最初是因為這個原因加入，

I find that a lot of them, when they're in the job, they find other reasons to stay.

我發現很多人在真正進入工作後，會找到留下來的其他理由。

A lot of them want to do a job that is quite action-orientated.

許多人想做的是一份行動性很高的工作。

Prison officers, we know that they're hypervigilant,

我們知道監獄管理員都處於高度警戒，

because they're always waiting for something to happen.

因為他們隨時都在等待事情發生。

They really do a difficult job and they really take on a lot of trauma,

他們真的承擔著非常困難的工作，也背負大量創傷，

and it really impacts their mental health.

這對他們的心理健康造成極大影響。

[72% of prison officers say they are frequently stressed at work]

【72% 的監獄管理員表示，他們在工作中經常感到高度壓力】

You're dealing with issues which people would probably,

你所面對的問題，如果一般人一生只遇到一次，

if it happened once in their lifetime, would be going on and on and on about it

and repeating that story every Christmas.

甚至每年聖誕節都還會拿出來說。

We had the one notorious prisoner, who...the self...

我們有一名惡名昭彰的囚犯，他的自殘行為……

It's indescribable, so I probably wouldn't even try and explain it.

難以形容，所以我甚至不太想試著解釋。

I would come home and would sit in the corner,

staring at the wall because of something that had happened that day.

盯著牆壁發呆，只因為當天發生的事情。

I bored quite a lot of friends with stuff.

That used to frustrate me, because I'd have to sit there

那讓我很挫折，因為我得坐在那裡，

and listen to their...what I thought was a fairly dull day,

聽他們分享——我認為相當平淡的一天，

And I'm going, "Well, so you didn't hit your sales figures. That's amazing."

而我心裡想著：「喔，所以你沒達成業績目標？真驚人。」

"Yeah, well, this bloke needed 80 stitches in his neck because he cut himself with a tile."

「嗯，我今天有個傢伙因為用磁磚割自己，脖子縫了 80 針。」

which demands people to just get up, dust themselves off

要求人們只能站起來、拍掉灰塵，

That probably breeds some...erm, unhealthy behaviours?

這大概也滋生了一些……呃，不太健康的應對方式？

The way a lot of them cope is to compartmentalise their life.

很多人選擇用切割生活的方式來應對。

There's a big culture in the Prison Service of using alcohol to cope.

在監獄體系中，用酒精來紓壓的文化非常普遍。

我真的聽過一名管理員對我說，

"We're damaged people looking after damaged people,"

「我們是受傷的人，在照顧受傷的人。」

which I think highlights that a lot of prison officers

are suffering and struggling but they still get on

許多監獄管理員正在承受痛苦與掙扎，

and they just do the job as best as they can.

但他們仍然繼續撐下去，盡力把工作做好。

In one case where I cut down a prisoner who'd hung himself,

有一次，我把一名上吊的囚犯放下來，

there is no, "Right, let's sit down, let's chat, let's have five minutes."

現場沒有什麼「好，坐下來聊聊，休息五分鐘」這種事。

Prison officers that I've spoken to have said

that their colleagues and their leadership team

Colleagues having your back is nothing short of life-saving.

同事在你背後支持你，真的等同於救命。

Second day in the shift, I got assaulted.

And what did impress me was the amount of staff that turned up to me hitting my personal alarm.

讓我印象深刻的是，當我按下個人警報時，有那麼多同事立刻趕來。

People are just completely bonded in those experiences

人們在那些經歷中形成極深的連結，

which are either too difficult or, you know,

too unpleasant to share with their loved ones outside.

就是太不堪，無法和外面的親人分享。

There has always been a real sense that the Prison Service is hidden and forgotten.

長久以來，監獄體系一直給人一種被隱藏、被遺忘的感覺。

I don't think anyone has any idea what a prison officer does.

我不認為有多少人真的知道監獄管理員在做什麼。

I did four years. Those that have done 20-odd years,

我只做了四年，那些做了二十多年的人，

and I'd like to see them get the recognition

I'm really passionate about the public really understanding,

and having a bit more compassion and understanding

並對監獄裡的人多一點同理與理解，

for the people who are in prisons and keeping the rest of us safe

from those deemed too risky to be in society.

讓那些被認為不適合留在社會中的人被妥善看管。

I pushed myself way beyond anything I thought I was capable of,

我把自己逼到遠超過原本以為能承受的極限，

這徹底改變了我看待人生的方式。