Name: 什麼是 Z 世代的凝視？ (What Is The Gen Z Stare?)
Uploaded: 2025-08-14T09:14:37.000Z
Duration: 10 min 15 s

情態副詞

So apparently there's something called the Gen Z stare.

顯然，有一種東西叫做 Z 世代的凝視。

反身代名詞

Now, I don't think I personally experienced it, or maybe I just haven't noticed being part of Gen Z myself.

現在，我不認為我親身經歷過這種情況，或許我只是沒有注意到自己也是 Z 世代的一員。

But today we're going to investigate whether we genuinely come off as socially off-putting to other generations, or if this is just another internet myth created by bitter millennials.

但今天，我們要調查的是，我們是否真的會讓其他世代的人覺得我們不合群，或者這只是憤世嫉俗的千禧一代製造的又一個網絡神話。

Either way, before we start, make sure you are subscribed.

無論如何，在我們開始之前，請確保您已訂閱。

Saying that we don't really know how to talk to people, we can't communicate.

說我們真的不知道如何與人交談，我們無法溝通。

And no, we can communicate quite well, actually.

不，實際上我們可以很好地溝通。

And you've decided to show up to this establishment with your last two remaining brain cells from 1954.

而你卻決定帶著 1954 年僅存的兩個腦細胞來到這裡。

And we just can't say that because we're at our job.

我們不能這麼說，因為我們在工作。

The only thing that bothers me about this is like, do you think that we as a generation are just so much smarter than every other generation?

唯一讓我感到困擾的是，你是否認為我們這一代人比其他每一代人都要聰明得多？

For Gen Z's first reaction to be like, actually the Gen Z stare is something we do because we're smart and you're stupid.

對於 Z 世代來說，他們的第一反應是："其實 Z 世代瞪眼是因為我們聰明，而你們愚蠢。

Without even understanding what was being said, just immediately being like, we're smart, you're dumb.

他們甚至不明白對方在說什麼，只是馬上就說："我們很聰明，你們很笨。

What you guys are talking about is a universal customer service experience.

你們所說的是一種通用的客戶服務體驗。

Gen Z does that for mandatory small talk.

And it's not because we don't know how to communicate and we don't know how to talk to people.

這並不是因為我們不知道如何溝通，不知道如何與人交流。

It's because you don't have common sense.

So the Gen Z stare is usually defined as a blank face, deadpan expression, and oddly intense eye contact.

是以，Z 世代的凝視通常被定義為面無表情、死板的表情和奇怪的強烈眼神接觸。

Now, one theory is that it comes from the fact that post 2020, a lot of us were left very socially awkward.

現在，有一種理論認為，這是因為 2020 年後，我們中的很多人都變得非常不善交際。

And then you combine that with the fact that many of us spent our formative years online, not as far gone as Gen Alpha, but still, especially during our teen years, right?

再加上我們許多人的成長期都是在網上度過的，雖然沒有阿爾法一代那麼遙遠，但也是如此，尤其是在青少年時期，對吧？

When your main form of communication has taken place through screens, emojis, and now TikToks, it's no wonder that real socialization, especially with strangers, can feel awkward or even unnatural for some in Gen Z.

當你們的主要交流方式是通過螢幕、表情符號和現在的 TikToks 時，難怪真正的社交，尤其是與陌生人的社交，會讓一些 Z 世代感到尷尬甚至不自然。

This is a Gen Z stare everybody's talking about.

這就是大家都在談論的 Z 世代。

Actually, I have experienced something like that, but it was with a waitress and she was like 40.

其實，我也有過類似的經歷，但那是和一個女服務員，她大概 40 歲。

We sat down, we were waiting and she came to our table.

我們坐下來，正等著，她來到我們桌前。

She just looked at us and did not say a word.

她只是看著我們，一句話也不說。

We were like, oh, okay, well, we'll have this.

我們當時想，哦，好吧，我們就吃這個吧。

Usually you would go to the table as a waitress or a waiter and say, hi, what can I get you today?

通常，你會以女服務員或服務生的身份走到桌前，說：嗨，今天需要點什麼？

Something, you know, a little communication.

I mean, in this case, if someone asks, you could say, yes, we sell cookies.

我的意思是，在這種情況下，如果有人問起，你可以說，是的，我們賣餅乾。

If you're very tired, you might feel like, obviously we sell cookies, but instead you just stare for a second and then you say yes.

如果你很累，你可能會覺得，顯然我們是賣餅乾的，但你只是盯著看了一會兒，然後就答應了。

But let me just say this, because a lot of people complaining about the Gen Z stare are cashiers.

但我想說的是，很多抱怨 Z 世代瞪眼的人都是收銀員。

If you're flipping around your little iPad screen asking me for a 200% tip after all you've done is hand me a water bottle, yeah,

如果你只是遞給我一個水瓶，然後就在你的 iPad 小螢幕上翻來翻去，向我索要 200% 的小費，那是肯定的、

I'm gonna give you that stare because absolutely not.

我要瞪你一眼，因為絕對不行。

I do think it makes sense to take a pause to avoid saying anything rude, especially when you're dealing with very difficult or rude customers.

我認為，暫停一下，避免說粗魯的話，尤其是在面對非常難纏或粗魯的顧客時，是有道理的。

However, some psychologists and media outlets weighed in and they suggest that the so-called antisocial behavior might just be a side effect of Gen Z social development like we discussed before, right, with COVID.

不過，一些心理學家和媒體也發表了看法，他們認為所謂的反社會行為可能只是 Z 世代社會發展的副作用，就像我們之前討論過的 COVID 一樣。

Now, when it comes to real life small talk or basic customer service interactions,

現在，當涉及到現實生活中的閒聊或基本的客戶服務互動時、

Gen Z can come off as a little bit glitchy.

So that may be that pause that they take, right?

所以他們可能會暫停一下，對嗎？

Not because we're rude, but because we simply haven't had as much in-person practice.

不是因為我們粗魯，而是因為我們根本就沒有那麼多親身實踐的機會。

That's one theory, especially in service jobs, right?

這是一種理論，尤其是在服務行業，對嗎？

That blank stare isn't necessarily attitude.

Sometimes it's someone just freezing under pressure or they're just confused and trying not to say something blunt in response to a ridiculous customer service question.

有時，有人只是在壓力下僵住了，或者他們只是很困惑，在回答一個可笑的客戶服務問題時，試圖不說出一些直白的話。

I don't think this is only an issue found in Gen Z though.

不過，我不認為這只是 Z 世代的問題。

Okay, I'll take a hazelnut cold foam cold brew, please.

好吧，我要一杯榛子冷泡冷飲，謝謝。

Okay, now my theory is that it's an energy mismatch.

好吧，現在我的理論是能量不匹配。

所以，也許我們只是沒有那麼精力充沛。

So they're expecting the, hi, how are you today?

所以他們期待著 "嗨，你今天好嗎？

A lot of people try to be nonchalant to seem cool.

很多人都想表現得不慌不忙，顯得很酷。

But I do think we're just naturally a little bit less enthusiastic.

但我認為，我們天生就不那麼熱心。

And it's harder for us to put on that fake cheerful attitude if we're not really, you know, feeling it, maybe.

如果我們不是真的，你知道，感覺不到它，也許我們就更難裝出那種假歡快的態度。

Because yes, basic politeness is part of the job.

因為是的，基本禮貌是工作的一部分。

But if someone is yelling, someone is being condescending, or someone is saying something like, oh, you piece of, give me that, give me this, give me.

但是，如果有人大喊大叫，有人居高臨下，或者有人說 "哦，你這傢伙，給我那個，給我這個，給我 "之類的話。

You don't have to be like, oh, of course, sir.

You don't owe them that fake grin and chipper attitude all the time.

你不應該總是對他們假笑，態度也不應該總是那麼和藹可親。

You should, of course, handle the situation professionally, but you're allowed to stand up for yourself even in this kind of job, regardless of what generation that person is from.

當然，你應該專業地處理這種情況，但即使在這種工作中，你也可以堅持自己的觀點，無論對方是哪一代人。

You should not be expected to tolerate disrespect in silence if it's escalating in that way.

如果不尊重行為以這種方式升級，你就不應該默默忍受。

Of course, it depends on what is being said.

此外，即使是在服務工作之外、

I don't think anyone should feel obligated to smile or act overly friendly when someone is being rude, whether it's a stranger, a coworker, or whoever.

我認為任何人都不應該覺得自己有義務在別人無禮時微笑或表現得過於友好，無論是陌生人、同事還是其他人。

I'm not going to smile and pretend everything's great just to keep the peace, personally.

我個人不會為了保持和平而微笑著假裝一切都很好。

But I think that's what other generations are noticing about Gen Z.

但我認為，這正是其他幾代人注意到 Z 世代的地方。

You can handle the situation maturely without performing fake politeness for someone who does not deserve it.

你可以成熟地處理這種情況，而不會對一個不值得的人表現出虛假的禮貌。

I don't mean some elderly couple walks in and asks you a bit of a silly question.

我不是說有一對老年夫婦走進來，問你一個有點傻的問題。

But if someone is completely out of line and being rude and cursing you out or something like that, yeah.

但如果有人完全過分，對你粗魯無禮、破口大罵或諸如此類，那就是了。