Name: 溝通教程--如何在工作中大聲說話 (Communication Tutorial - How to SPEAK UP at work)
Uploaded: 2025-08-07T18:38:13.000Z
Duration: 9 min 41 s

現在進行式

Part of navigating through life is figuring out how to use our voice strategically.

在生活中，我們要做的就是想辦法有策略地使用我們的聲音。

to 不定詞

Meaning, how can we use our voice to get what we want, to express our opinions, or to simply get things done.

這意味著，我們如何才能利用自己的聲音來獲得我們想要的東西、表達我們的意見，或者僅僅是為了完成任務。

情態助動詞 A2

But the problem is, a lot of us focus more on what we want to say versus how we should say it.

但問題是，我們很多人更關注的是我們想說什麼，而不是我們應該怎麼說。

Meaning, a lot of us just first speak, wait for others to react, and then we tailor our message.

也就是說，我們很多人都是先說話，等別人做出反應，然後再調整我們的資訊。

We should be focusing on how we want to tailor our message first, and then we speak.

我們應該首先關注如何定製我們的資訊，然後再發言。

No wonder so many of us get frustrated in not getting our ideas heard.

難怪我們中的很多人都會因為自己的想法沒有被採納而感到沮喪。

Now, in order to be a strategic communicator, there are three things we want to focus on, and we call this the SCP, the Strategic Communications Path.

現在，為了成為一名戰略傳播者，我們要重點關注三件事，我們稱之為 SCP，即 "戰略傳播之路"。

And following this path is key in using your voice as an asset.

而沿著這條道路走下去，是把你的聲音作為一種資產的關鍵。

The three elements are, number one is focusing on creating the environment you want.

這三個要素是：第一，專注於創造你想要的環境。

The second is figuring out what role you want to play.

其次是想清楚自己要扮演什麼角色。

And the third is figuring out your energy level.

When you focus on these three things, you are approaching communications in a strategic way.

當你關注這三點時，你就是在以一種戰略性的方式進行傳播。

Some of the best communicators out there are really good at creating the environment they want when they are engaging in conversation.

一些最優秀的溝通者非常善於在談話時營造他們想要的環境。

And the different environments can be a warm environment, meaning you really want everyone around you to feel comfortable in expressing yourselves.

而不同的環境可以是一個溫暖的環境，也就是說，你真的希望身邊的每個人都能自在地表達自己。

Or you're trying to create an environment that is more serious because you guys are about to tackle a serious conversation.

或者，你們正試圖營造一個更嚴肅的環境，因為你們即將開始一場嚴肅的對話。

As a strategic communicator, this is absolutely in your control.

作為一名戰略傳播者，這完全在你的掌控之中。

Once you've identified the environment you want to create for others around you, the next thing to think about is the role you want to play, meaning what is your value add?

一旦你確定了要為周圍人創造的環境，接下來要考慮的就是你要扮演的角色，即你的附加值是什麼？

What is one bit of information you know more than everyone else in that room?

你比房間裡的其他人更瞭解什麼資訊？

That is the information and role you're going to play in that environment.

這就是你要在這種環境中提供的資訊和扮演的角色。

And depending on that environment, your role can change as well, meaning one time your role can be the motivator in the group.

根據環境的不同，你的角色也會發生變化，也就是說，有的時候你的角色可能是小組中的激勵者。

或者，你也可以成為數據人員。

Or perhaps your can simply be you just contributing additional information.

或者，你可以只是提供更多資訊。

But once you have your role established, the next thing you want to think about is your energy level.

但是，一旦你確定了自己的角色，接下來要考慮的就是你的精力水準。

This is really important because depending on the energy level you bring, that can really shape the type of conversation you're going to have.

這一點非常重要，因為這取決於你所帶來的能量水準，它能真正決定你將進行的談話類型。

And that means your energy level can be high intentionally, and this is really good when you are trying to engage and motivate the group.

這就意味著你可以有意識地提高自己的能量水準，而當你試圖吸引和激勵小組成員時，這確實是件好事。

Or if you want a more medium energy level, this is more if you want to get a level-headed conversation going.

或者，如果您想要更中等的能量水準，這就更適合您進行平心靜氣的談話。

Or if your energy level is low, this is good when you're trying to convey a more serious conversation.

或者，如果你的精力不充沛，當你想表達更嚴肅的對話時，這也是不錯的選擇。

And this is where the tone of voice is really important.

But the key here is if you want to be a strategic communicator and use your voice as an asset, you want to think about the SCP, the strategic into every conversation that you're having.

但這裡的關鍵是，如果你想成為一名戰略溝通者，並將你的聲音作為一種資產，你就必須考慮到 SCP，將戰略融入到你的每一次對話中。

When you step into a meeting, whether it's with one person or with a group of people, how effectively you communicate largely dictates the direction of that meeting.

當你參加會議時，無論是與一個人還是與一群人，你的溝通效率在很大程度上決定了會議的方向。

But for many of us, the thought of speaking up in a meeting can be crippling.

但是，對於我們中的許多人來說，一想到要在會議上發言，就會感到束手無策。

You just don't know how your message or your thought is going to be perceived or received.

你只是不知道你的資訊或想法會被如何看待或接受。

So let's talk about how you can begin to prepare yourself to speak up in a meeting.

是以，讓我們來談談如何開始為在會議上發言做好準備。

The first thing you want to consider is mentally preparing yourself to speak up and getting rid of the idea that you need to be validated once you express your idea.

你要考慮的第一件事，就是為自己的發言做好心理準備，擺脫 "一旦表達了自己的想法，就需要得到肯定 "的想法。

Meaning if there is silence after you share your idea, that is okay.

也就是說，如果在你分享完自己的想法後出現了沉默，那也沒關係。

In fact, in a lot of video remote work, when you're in a virtual room with many other people, after you speak up, there may be silence, but it is okay and that shouldn't deter you from sharing your ideas.

事實上，在很多視頻遠程工作中，當你和很多人在一個虛擬的房間裡時，在你發言之後，可能會出現沉默，但這沒關係，這不應該阻止你分享你的想法。

The next thing with mentally preparing yourself is to actually challenge yourself to do it.

做好心理準備的下一件事就是真正挑戰自己。

So telling yourself, hey, I got to say at least one thing in the meeting.

所以告訴自己，嘿，我至少要在會議上說一件事。

In fact, the earlier on you speak up in a meeting, the easier it's going to be because chances are if you wait too long, you might convince yourself to not do it at all.

事實上，你越早在會議上發言就會越容易，因為如果你等得太久，你可能會說服自己根本不發言。

If creating bullet points will help you prepare your message, then certainly do that as well.

如果編寫要點有助於你準備資訊，那當然也可以這樣做。

The next thing you want to think about is your value add, meaning what role do you want to play in this meeting.

接下來你要考慮的是你的附加值，即你想在這次會議中扮演什麼角色。

And you can figure out your value add by identifying what is one thing or one insight you know that other people in the meeting may not know.

你可以通過找出一件事或一個見解來確定你的附加值，你知道什麼是會議中其他人可能不知道的。

And that is something that you can share in the meeting when you speak up.

當你在會議上發言時，你就可以分享這一點。

The third way for you to speak up in a meeting and to do it in a less direct way is perhaps posing your thought as a question.

你在會議上發言的第三種方式，也是一種不那麼直接的方式，或許就是把你的想法作為一個問題提出來。

For example, if you're in a meeting and you're sensing that the conversation is going in one direction, but you don't necessarily agree with that, you can speak up and pose it as a question by saying, hey guys, I know we are talking about but here are some of my concerns and maybe we can consider plan B.

例如，如果你在會議上感覺到談話正在朝一個方向發展，但你並不一定同意，你可以大聲說出來，並提出一個問題，說：嘿，夥計們，我知道我們正在討論，但我有一些顧慮，也許我們可以考慮一下 B 計劃。

By posing it as a question, you are being less forceful and less direct, but you are still expressing your idea.

如果以提問的方式提出，你的語氣就不那麼強硬，也不那麼直接，但你仍然表達了你的想法。

In the end, speaking up in a meeting is really important for you to get the recognition you deserve.

最後，在會議上踴躍發言對你獲得應有的認可真的很重要。

Figuring out your talking points, your value add, and even posing your thoughts as a question, these are great ways for you to start thinking about how you can effectively speak up in a meeting.

想出你的談話要點、你的附加值，甚至把你的想法作為一個問題，這些都是讓你開始思考如何在會議上有效發言的好方法。

Your boss schedules a meeting with you and immediately your heart starts pounding.

你的老闆安排與你會面，你的心立刻怦怦直跳。

These are really natural things that may run through your mind, but being able to confidently communicate to your boss is really important in how they perceive you.

這些都是你腦海中可能會閃過的自然而然的想法，但能否自信地與老闆溝通，對他們如何看待你非常重要。

So you just want to remember a few things when you start to get nervous thinking about having to talk with your boss.

所以，當你一想到要和老闆談話就開始緊張時，你只需要記住幾件事。

The first thing is you have to remember they're humans.

首先，你必須記住他們也是人。

They have likes, they have quirks, they have dislikes.

他們有喜好、有怪癖、有厭惡。

So just remembering that can help ease some of that anxiety when speaking with them.

是以，只要記住這一點，就能在與他們交談時減輕一些焦慮。

The second thing is you may be walking into a meeting and you're afraid that they may be giving you constructive feedback and that may be hard to hear and digest, but you just have to think about it that they're trying to help improve you so that you can be a better and more efficient worker.

第二件事是，你在參加會議時，可能會擔心他們會給你建設性的反饋意見，這可能很難聽到和消化，但你只要想一想，他們是想幫助你改進，讓你成為一個更好、更有效率的員工。

Now that you're about to approach that conversation with your boss, you want to figure out how you can communicate on their level.

現在，你即將與你的老闆進行對話，你想知道如何才能站在他們的立場上進行溝通。

And this is what I call the four power pillars and being able to identify what they are with your boss.

這就是我所說的四大動力支柱，並能與你的老闆一起確定它們是什麼。

So the first thing you want to consider is what is your boss's communication style and preference?

是以，你首先要考慮的是，你的老闆的溝通風格和偏好是什麼？

Meaning do they prefer shorter emails, emails that are more concise, or do they prefer emails with a lot more context and information?

也就是說，他們是喜歡更短的電子郵件、更簡潔的電子郵件，還是喜歡有更多背景和資訊的電子郵件？

Whatever it is that they like, you want to tailor your message to that.

無論他們喜歡什麼，你都要根據他們的喜好來定製你的資訊。

The second thing you want to think about is offering solutions and not just problems.

第二點，你要考慮的是提供解決方案，而不僅僅是問題。

Meaning if you're working on something and you are starting to sense that you are going to be hitting a wall soon or you really don't know how to tackle this problem, instead of just saying, hey I have this problem, can you help me?

也就是說，如果你正在研究某件事情，而你開始感覺到自己很快就會碰壁，或者你真的不知道該如何解決這個問題，那麼你就不要只是說，嘿，我有這個問題，你能幫我嗎？

Try to take a few steps back and think, okay how can I solve this problem first and perhaps offer options and then present it to your boss?

試著退後幾步，想一想，好吧，我怎樣才能先解決這個問題，也許可以提供一些選擇，然後再向你的老闆提出來？

Being able to do that not only shows you being proactive but it also shows your critical thinking skills.

能做到這一點，不僅說明你積極主動，還說明你的批判性思維能力很強。

Meaning you don't want your boss finding out information from someone else when it has to do with you.

也就是說，當資訊與你有關時，你不希望你的老闆從別人那裡發現資訊。

For example, let's say you're working on a project or you're given information that they don't know about yet.

例如，假設你正在做一個項目，或者你得到了他們還不知道的資訊。

Instead of just throwing that information at them and just saying a quick FYI, summing it up in a high-level sentence or two can really go a long way.

不要只是把這些資訊拋給他們，只說一句 "僅供參考"，用一兩句高度概括的句子確實能起到很大作用。

Or better yet, putting it all in one email so you don't inundate their inbox.

或者更好的辦法是，把所有內容都放在一封電子郵件裡，這樣就不會塞滿他們的收件箱了。

I know it sounds kind of strange but if you're able to say your boss's name when you're engaging in conversation with them, it not only shows your level but it also shows your presence around them.

我知道這聽起來有點奇怪，但如果你能在與上司交談時叫出他的名字，這不僅能顯示出你的水準，還能顯示出你在他們身邊的存在感。

For example, if you're seeing your boss you can say hey Ken, really good to see you.

例如，如果你要見你的老闆，你可以說嗨，肯，見到你真的很高興。

Or that's a really great idea Ken, have you also thought about this?

或者說，這真是個好主意，肯，你也考慮過這個問題嗎？

There's something about saying someone's name as you're engaging in conversation with them that not only shows you're comfortable but that you're confident.

在與人交談時叫出對方的名字，不僅能讓人感覺舒服，還能顯示出你的自信。

When you're communicating with your boss, it certainly can be nerve-wracking and you can certainly feel anxious about it.

當你與老闆溝通時，你肯定會感到緊張和焦慮。

But just reminding yourself that hey, they're just like us and remembering the four power pillars and how you approach communicating with them, it can not only make you feel more confident but more comfortable. you

但是，只要提醒自己，嘿，他們和我們一樣，記住四大動力支柱以及與他們溝通的方法，這不僅能讓你更自信，還能讓你更自在。