Name: 如何在任何工作會議中聽起來鎮定、自信且專業！ (How to Sound Calm, Confident, and Polished in Any Work Meeting)
Uploaded: 2026-01-15T18:19:14.000Z
Duration: 13 min 35 s

to 不定詞

Do you ever find yourself choking on your words in a work meeting where you go in, you know what you want to say, you're prepared, but

你是不是常常在工作會議上語塞，明明進去前知道自己想說什麼，也準備好了，

then when it comes time to actually saying it, it doesn't come out the way that you want it to, you know what I mean?

但到了真的要開口的時候，卻說不出來，或是說得跟自己想的不一樣，懂我意思嗎？

動名詞

Instead of sounding smooth and clear, your voice gets shaky, your heart beats a thousand miles a minute, your hands tremble, you're overfilled with anxiety, and

結果不是流暢清晰地表達，而是聲音發抖、心跳加速、手 tremble，焦慮感爆棚，

instead of saying things in a clear, calm, confident way, you are saying things out of order, Your words are kind of jumb and people are feeling a little confused by the end of you speaking.

而且不是冷靜自信地說話，而是講話顛三倒四、語無倫次，讓聽的人聽完都覺得有點 confused。

So if this happens to you often, you've probably gotten to a point where now you ask yourself, I know I'm good at what I do.

所以如果這情況常常發生在你身上，你可能已經問自己了，我知道我工作能力很強。

So how do I sound polished and professional when I'm speaking in work meetings and come across as composed and confident in my communication?

那我該如何在工作會議中，讓自己聽起來精鍊專業，並且在溝通時展現從容自信呢？

In this video, I'm going to share with you my key process on how you can go from quiet to confident at work.

在這個影片裡，我將分享我獨門的關鍵流程，教你如何從安靜變得自信。

The same process that I've taught thousands of professionals over the years in enhancing their communication.

這也是我多年來教導數千位專業人士，幫助他們提升溝通能力的流程。

And it all comes down to three key things.

而這一切都歸結於三個關鍵點。

Knowing these three things and how you communicate will eventually help you to advance your career to that Manager Senior Manager Director Level role I'm an author, a speaker, a leadership and communication coach.

瞭解這三件事以及你的溝通方式，最終將有助於你的職涯發展，晉升到經理、資深經理、總監級職位。我是一位作者、演講者，也是一位領導與溝通教練。

My name is Linda Rayner and I wrote the book the Quiet Achiever.

我叫 Linda Rayner，我寫了《Quiet Achiever》這本書。

It's a bestseller in Canada, US and Singapore and this is what I teach.

這本書在加拿大、美國和新加坡都是暢銷書，這也是我所教導的。

Like my other client Sahidi, who initially felt unsure and low confidence in the way that she was sharing her story, how she talked about herself, how she communicated to then being able to move up in her career and go from manager to lead to a senior manager role in product management.

就像我的另一位客戶 Sahidi，她一開始在分享她的故事、談論自己、與人溝通時，都感到不確定且自信不足，但後來她能夠在職涯上有所發展，從經理晉升到產品管理部門的資深經理。

If you have gotten to the point where you recognize that communication is the thing that you want to address and enhance, then type the word confident down in the comments below and I will be sure to send you the link to download our free Confident Communication at Work guide so that you can go from quiet to confident yourself.

如果你已經意識到溝通是你想要改進和加強的方面，請在下方留言區輸入「Confident」，我會確保寄送給你免費的「Confident Communication at Work」指南下載連結，讓你也能從安靜變得自信。

So firstly, let's talk about the exact reason why why you are really struggling to sound polished, professional, smooth, composed when it comes to speaking up at work.

首先，讓我們來談談你為什麼在工作場合發言時，總是難以聽起來精鍊專業、流暢清晰且從容。

Because as I teach in my program, self awareness is the key to change.

因為在我所教的課程中，自我覺察是改變的關鍵。

Deep down you don't feel as though you belong in the room.

你內心深處覺得自己不屬於這個場合。

This is something that I often see with quiet achievers, especially when they have to go into meetings with management, senior management directors, executives, people at the C Suite level.

這是我經常在安靜的實踐者身上看到的，特別是當他們需要進入與經理、資深經理、總監、高階主管、C級主管的會議時。

A lot of quiet achievers get extremely uncertain and insecure in these settings because you're feeling as though you don't belong in the room.

很多安靜的實踐者在這些場合會變得極度不確定且自信不足，因為你感覺自己不屬於這裡。

You feel as though they know so much more than you and if you say something wrong, they're going to judge you for it, they're going to criticize you, and

你覺得他們知道的比你多太多了，如果你說錯話，他們會評判你、批評你，

it's going to impact your ability to get promoted.

You might say to yourself, they're going to judge me if I say something wrong or stupid or they know more than me so I have to sound perfect or I won't be considered leadership material.

你可能會對自己說，如果我說錯話或說蠢話，他們就會評判我，或者他們比我懂得多，所以我必須聽起來完美，不然就不會被認為是領導人才。

this is why self awareness is key, is that if you are not aware that you're actually carrying these beliefs and these preconceived notions when you're walking into these meetings, what happens is that it impacts your ability to communicate confidently.

這也是為什麼自我覺察是關鍵，如果你沒有意識到自己走進這些會議時，其實帶著這些信念和預設觀念，那麼結果就是會影響你溝通的能力。

Because when you are subconsciously feeling less than the people around you, you will energetically shrink.

因為當你潛意識裡覺得自己不如周圍的人時，你的能量就會收縮。

You will try to make yourself small because you don't feel you're belonging there.

你會試著讓自己變小，因為你覺得自己不屬於那裡。

You don't want to become the center of attention because you feel vulnerable.

你不想成為眾人矚目的焦點，因為你覺得自己很脆弱。

And like I said, that then impacts the way that the words that you want to speak come out of your mouth.

而就像我說的，這就會影響你想要說的話，從嘴裡說出來的方式。

It impacts delivery, it impacts the level of conviction that you have, it impacts how calm you are, and

它會影響你的表達方式，影響你有多麼堅定，影響你有多鎮定，而且

ultimately it does mess up your ability to sound composed, professional and polished.

最終會搞砸你聽起來精鍊專業、又很流暢清晰的能力。

By understanding the three key components you need to have when preparing for any interaction or meeting at work.

透過瞭解你在準備任何工作上的互動或會議時，需要具備的三個關鍵要素。

And these three components are the exact things that I teach in our Quiet to Confident program that has helped professionals to elevate their communication and be able to be seen as leaders in their careers.

這三個要素正是我會在「從安靜到自信」課程中教的，這個課程已經幫助許多專業人士提升他們的溝通能力，並讓他們被看見，進而職涯發展。

Now, before I I get into them, remember to comment the word confident down in the comments down below so that we can send you the link so you can get access to our Confident Communication at Work guide.

在我開始講之前，記得在下方的留言區留言「自信」，我們就可以把連結傳給你，讓你取得「職場自信溝通」指南。

And again, this guide will teach you the exact steps or the frameworks that you need in order to go from quiet to confident in your workplace and be seen as a leader in front of your co workers and boss.

這份指南會教你確切的步驟或架構，讓你從職場上的安靜轉變為自信，並讓你的同事和老闆看見你是一位領導者。

Overall, the three part formula that you need to have before preparing for any interaction, meeting, team meeting or conversation is this what who and how?

總之，在準備任何互動、會議、工作會議或談話之前，你需要的三個部分公式就是：什麼、誰、以及如何？

The first component is what knowing what your expertise is specifically.

第一個要素是「什麼」，具體知道你的專業是什麼。

A lot of the times as quiet achievers, you may be second guessing the amount of knowledge that you have.

很多時候，身為默默耕耘的實力派，你可能會質疑自己擁有的知識量。

You may feel that you don't know everything.

你可能會覺得自己什麼都不懂。

You pay more attention to what you don't know than what you do know.

你更關注自己不知道的部分，而不是知道的部分。

And because of that, there's an insecurity that I don't know enough.

因為這樣，就會產生一種「我不夠瞭解」的不安全感。

And what happens is when you walk into meetings with that feeling that you don't know enough, you're not leaning into being the expert at what you do.

當你帶著這種「我不夠瞭解」的感覺去開會時，你就無法充分發揮你專業上的專長。

And what happens is you're then not able to answer even the most simplest questions, sometimes related to your own work, because you're worried that you already don't know the answer.

結果就是，你連最簡單的問題都回答不出來，有時候甚至跟你自己的工作有關，因為你擔心自己已經不知道答案了。

You need to understand that you are an expert at what you do.

你需要明白，你就是你所做事情的專家。

Out of everyone else in your company, you are the one doing your job and you're doing it well.

在你公司裡，你是做你工作而且做得很好的人。

You, as a quiet achiever, we know that you know your stuff, you know the technical aspects to your work.

你是個默默耕耘的人，我們知道你很懂，你懂你工作的技術層面。

And if you really think about it, even though you're sitting in a meeting with executives and directors and senior management, they don't know the level, to the extent of the work that you've been doing.

仔細想想，即使你坐在有高階主管、總監和資深經理的會議裡，他們也不知道你工作到什麼程度。

They don't know the level and depth of your work the way that you do.

他們不像你一樣瞭解你工作的程度和深度。

And because of that, you can lean in on that if you anchor in that, knowing that these executives, these directors, they don't know everything that's going on with my work.

是以，你可以倚賴這一點，如果你能抓住這一點，知道這些高階主管、這些總監，他們並不瞭解我工作的一切。

I know everything that's going on with my work.

So when I go into a meeting, I'm going going to anchor in my expertise.

所以當我去開會時，我會倚賴我的專業。

I'm going to have my point of view coming from my expertise.

If you know what you know, you can speak to what you know.

如果你知道你懂什麼，你就能說出你懂的東西。

And there's going to be topics that are discussed in the meeting where it's not fully related to what you fully know.

而且會議中可能會討論到一些跟你所知道的內容不完全相關的主題。

However, if you know something related to that because you're doing work that relates to that thing.

不過，如果你知道跟那個主題相關的事情，因為你的工作跟那件事有關。

So as an example, they're talking about a certain report and you don't really work on that report.

所以舉個例子，他們在談論某份報告，而你其實沒有負責那份報告。

However, you work on a certain set of data that then gets funneled into that report.

但是，你負責處理某組資料，而這些資料會被匯入那份報告。

You can say, well, when it comes to this report, this information does get funneled to that and that helps it to do this, this and that, if that's relevant, if that's needed.

你可以說，嗯，關於這份報告，這些資訊確實會被匯入，而且這有助於它做到這個、那個，如果那樣相關、如果那樣需要的話。

Of course, there's awareness and situational awareness that needs to happen when we're talking about sharing our ideas and opinions and that we can talk about in another video.

當然，在分享我們的想法和意見時，需要有覺察力和情境意識，這部分我們可以在另一個影片中討論。

But the idea is there is that you need to know what you know.

但重點是，你需要知道你懂什麼。

And in the case that you don't Know the answer.

而且在你不知道答案的情況下。

You can always simply say, I don't have that answer right now, but

你可以隨時簡單地說，我現在沒有答案，但是

let me into it and I'll get back to you this afternoon, I'll get back to you tomorrow.

讓我查一下，我下午會回覆你，我明天會回覆你。

I'll get back to you in a couple of days, whatever the case may be.

我幾天後會回覆你， whatever the case may be。

So that component of knowing what you know is extremely important in being able to communicate confidently.

所以，瞭解自己所懂的這部分，對於能夠自信地溝通極為重要。

Let's move on to the second key component, and that is who is at the table.

讓我們來談談第二個關鍵要素，那就是「誰在場」。

In other words, who will you be talking to?

Who are the other members of this meeting?

這場工作會議的其他成員是誰？

Who are the people that you're going to be interacting with?

If you understand your audience, if you know who they are, meaning you know their job titles, you know what they're responsible for, their roles and responsibilities related to the project or topic at hand.

如果你瞭解你的聽眾，如果你知道他們是誰，也就是說你知道他們的職稱，你知道他們負責什麼，以及他們在目前專案或主題上的角色和職責。

You know what their motives are, what their goals are, what their intentions are, what they want to achieve.

你就會知道他們的動機、目標、意圖是什麼，他們想達成什麼。

From a company perspective, from a team perspective, you also know and are aware of their concerns.

從公司的角度、團隊的角度，你也會知道並意識到他們的顧慮。

As an example, think of a VP of finance or a senior manager of finance.

舉個例子，想想看一位財務副總或財務資深經理。

If they're in the meeting, they're probably more concerned about how your project is going to impact the budget or the finances, how it's going to impact the forecasts.

如果他們在會議中，他們可能更關心你的專案會如何影響預算或財務，如何影響預測。

Let's just say, on the other hand, if you're also meeting with a senior manager or director of operations, they're going to be concerned about how your project impacts the specific timelines for the resources that they need to get the operations and the supply chain and all of those things done.

假設另一方面，如果你也在跟營運資深經理或營運總監開會，他們會關心你的專案如何影響他們所需的特定時程，以完成營運、供應鏈及所有相關事務。

Another example could be if you're going to be also talking to or meeting with the senior manager of marketing or the director of marketing, they're going to be concerned about how this project is going to increase brand recognition.

另一個例子是，如果你也要跟行銷資深經理或行銷總監談話或開會，他們會關心這個專案如何提升品牌知名度。

So you see how each individual, even though they all are working at the same company, they all have slightly different goals, they all have slightly different concerns.

所以你看，即使每個人都在同一家公司工作，他們都有稍微不同的目標，也都有稍微不同的顧慮。

And when you're coming in to speak at a meeting, you need to understand what their goals, what their concerns are so that you can position your messaging appropriately.

當你要在會議上發言時，你需要了解他們的目標、他們的顧慮是什麼，這樣你才能適當地定位你的訊息。

This is all about knowing your audience, knowing who you're talking to.

這一切都是關於瞭解你的聽眾，瞭解你在跟誰說話。

And that is the second key component to sounding polished, professional and speaking clearly and confidently at work.

這是第二個關鍵要素，讓你能在工作場合聽起來精鍊專業，並且能流暢清晰、從容自信地說話。

And as a quick reminder, if this is stuff that you like, if you like learning about this, make sure that you type in the word confident down below in the comments so that you can get your free Confident communication at work guide, where you'll learn how to go from quiet to confident.

快速提醒一下，如果你喜歡這類內容，喜歡學習這些，請務必在下方留言輸入「confident」，這樣你就可以獲得免費的「Confident communication at work」指南，學習如何從安靜變得自信。

Now the third component to Confident Communication is how meaning having a clear structure in how you're delivering your message or your idea or your recommendation.

現在，Confident Communication 的第三個要素是，在傳達你的訊息、想法或建議時，要有清晰的結構。

A lot of quad achievers don't have the right structures in place in mind when they're sharing an idea and opinion.

很多追求成就的人在分享想法或意見時，腦中沒有正確的結構。

And this is what causes your communication to sound jumbled.

這就是導致你的溝通聽起來語無倫次的原因。

It causes ideas to sound sort of out of place, and

這會讓想法聽起來有點不著邊際，

you're not able to deliver it in a smooth, composed, calm way.

而且你無法以流暢、從容、冷靜的方式傳達。

And it can leave the people that you're speaking to feeling a little confused.

這會讓你溝通的對象感到有點困惑。

They feel a little lost in what you have to say, and

他們覺得有點迷失於你的話語中，