Name: 使用 STAR 方法，成功完成求職面試 (Use the STAR METHOD for success in your JOB INTERVIEW)
Uploaded: 2025-07-26T17:53:04.000Z
Duration: 10 min 22 s

Ladies and gentlemen, boys and girls, it's job interview time again.

女士們，先生們，男孩們，女孩們，又到了求職面試時間。

The powers that be, that means the people that do stuff, have invented a new scary technique.

當權者，也就是做事的人，發明了一種新的可怕技術。

So, job interviews are always awkward, especially if you have to do them in English.

是以，求職面試總是很尷尬，尤其是當你必須用英語進行面試時。

And if English is not your native language, it's going to be more difficult.

如果英語不是你的母語，就會更加困難。

This is actually a really good thing to help you, and I'm quite surprised because when I first encountered the star method...

這其實是一件能幫助你的好事，我感到非常驚訝，因為當我第一次遇到星星法時......

A student wanted me to teach them the star method, or go through some mock or fake interview practice.

有學生希望我教他們 "明星面試法"，或者進行一些模擬或假面試練習。

And I was like, yeah, sure, let's sit down and have a good interview.

我當時想，是啊，當然，我們坐下來好好採訪一下吧。

And my student introduced me to the star technique, and I thought, oh, this is going to be hard.

我的學生向我介紹了星形技巧，我想，哦，這一定很難。

I'm going to have to learn something, or it's going to be technical, but it's actually quite easy, and it's actually really good for you to learn, so this is why I'm teaching you.

我得學一些東西，或者是一些技術性的東西，但其實很簡單，而且學了對你真的有好處，這就是我教你的原因。

I was worried that it was a whole new process, that they'd ask you really scary new questions, but there are some things that they will ask you generically, which means all the time, about your job experience, about everything you've ever done in your life.

我擔心這是一個全新的過程，他們會問你非常可怕的新問題，但有些問題他們會籠統地問你，也就是一直問你的工作經歷，問你一生中做過的所有事情。

So the first thing that I thought was, if I'm in a job interview, how do I know that they want me to use the star method?

是以，我首先想到的是，如果我參加求職面試，我怎麼知道他們希望我使用星形法？

And what is the star method, and why is it called a star?

什麼是 "星形法"，為什麼叫 "星形法"？

So then I calmed down, and I checked some resources, and I found out the star method stands for-ready for it-situation, task, job, action, and then the result.

於是我冷靜下來，查閱了一些資料，發現 "星形方法 "代表--準備好了--情境、任務、工作、行動，然後是結果。

So then I thought, well, how do I know what...

So if someone says, hi, what's your name?

所以，如果有人問，嗨，你叫什麼名字？

Well, my mom gave me the name Ronnie when I was born, and then I use it when I, you know, people ask me what my name is, and I tell them, and then they know my name.

我出生的時候，媽媽給我起了羅尼這個名字，然後我就用這個名字，你知道，人們問我叫什麼名字，我就告訴他們，然後他們就知道我的名字了。

You will know exactly when they're looking for their star method answers because of the kind of question they ask you.

從他們問你的問題中，你就能清楚地知道他們什麼時候在尋找明星方法的答案。

So you don't have to use the star method for everything.

是以，你不必事事都使用星形方法。

They're going to ask you things like, give me an example of, or tell me about a time when.

他們會問你諸如 "舉個例子 "或 "說說什麼時候 "之類的問題。

So these are going to be your clues to know, oh, yeah, yeah, yeah, yeah, okay, it's time to use my magical star method and get this job.

是以，這些都將成為你的線索，讓你知道，哦，是的，是的，是的，是的，好了，是時候用我神奇的明星方法來得到這份工作了。

Companies like Amazon, Procter & Gamble, maybe Google, I don't know, but a lot of big companies nowadays are using this technique or this method.

亞馬遜、寶潔、谷歌等公司，我不知道，但現在很多大公司都在使用這種技術或方法。

And I guess they've just decided, like, yeah, let's use the star method.

我猜他們剛剛決定，就像，是的，讓我們使用星形方法。

They're not looking for your generic answers, like, yesterday I went to the store, I didn't have any milk, so I got some milk, and now I have some milk.

他們要的不是你的一般答案，比如，昨天我去商店，我沒有牛奶，所以我買了一些牛奶，現在我有一些牛奶了。

What they want to know is the way you think about things, your behaviour during things, and the outcome of things.

他們想知道的是你思考問題的方式、做事時的行為以及事情的結果。

So I mean, you could just lie the whole time, too, and make up stories, but don't do that.

所以，我的意思是，你也可以一直撒謊，編故事，但不要那樣做。

顯然這是不對的，但還是要這麼做。

But make sure you make it up well and it's a good story, and then they'll hire you.

但要確保你編得好，是個好故事，然後他們就會僱用你。

It's all about the bollocks and the bullshit.

They're going to give you a task, example.

他們會給你一個任務，舉個例子。

Give me an example of conflict at your job.

給我舉一個你工作中發生衝突的例子。

And you think, oh man, I've never had conflict at my job.

你會想，哦，天哪，我的工作從來沒有發生過沖突。

Apparently they don't want to hear that answer, but you can tell them, be honest and say, you know what, honestly, I've never had conflict at my job, and then they, uh-oh, I have to think of a different question.

顯然，他們不想聽到這樣的答案，但你可以告訴他們，誠實地說，你知道嗎，老實說，我在工作中從來沒有遇到過沖突，然後他們就會說，啊哦，我得想一個不同的問題了。

Oh, tell me about a time when you made a mistake at your job.

哦，說說你在工作中犯過什麼錯誤吧。

Don't talk about, I don't know, some party mistake that you made.

不要談論，我不知道，你在派對上犯的錯誤。

So what they want, the situation, they want you to give details.

所以，他們想要的是什麼，情況如何，他們想讓你提供細節。

他們希望你給他們講一個故事。

And again, it could be made up or not real.

再說一遍，這可能是編造的，也可能不是真的。

So they want you to tell you exactly when it happened.

所以他們想讓你準確地說出事情發生的時間。

So you don't have to go into a great detail, but they want to know when it happened, where it happened, why, stuff like that.

所以你不必說得很詳細，但他們想知道事情發生的時間、地點、原因，諸如此類。

If you're nervous, you can just kind of-okay, so don't do it like that.

如果你很緊張，你可以--好吧，別這樣做。

Tell me about a time when you made a mistake.

So three years ago when I was working for Johnson & Johnson, we had a great team of really productive people, but there was, you know, one person who kind of wasn't pulling their weight or wasn't doing a good job.

三年前，我在強生公司工作時，我們有一個非常優秀的團隊，團隊裡的人都很有成就感，但有一個人，你知道，他沒有發揮出自己的作用，也沒有做好工作。

So you've set the stage, you've told them the story.

所以，你已經搭建了舞臺，向他們講述了故事。

The task is describe your responsibility.

It was my job to make sure that the people on the production line were actually doing a good job, there was no conflict on the line, everyone was getting along with each other, but more importantly, they were doing their job well, with quality control.

我的工作是確保生產線上的員工工作出色，生產線上沒有衝突，每個人都能和睦相處，但更重要的是，他們能在品質控制方面做好本職工作。

And the action, they want to know the steps that you took.

至於行動，他們想知道你採取了哪些措施。

Okay, so what I did is I implemented a new routine.

好吧，我所做的就是執行新的例行公事。

So every morning when people came in, we'd have some coffee for them, we'd give them some donuts and some cookies if they wanted, and we made sure that the people were kind of in, like, a better mindset with each other so that their productivity in the day would be actually more productive.

是以，每天早上人們來的時候，我們都會為他們準備一些咖啡，如果他們想要的話，我們還會給他們一些甜甜圈和餅乾，我們要確保人們彼此的心態更好，這樣他們一天的工作效率才會更高。

They would be happier, they'd have coffee, they wouldn't have to buy it, it would be a good scene, a better workplace.

他們會更開心，有咖啡喝，還不用買，這將是一個美好的場景，一個更好的工作場所。

The resolution, and then what happened in the long term.

決議，然後是長期發生的事情。

So it's all good if you tell them, you know, we bought them coffee and donuts, they were happy, but you want to tell them how you changed the way that the company operates in the long term.

所以，如果你告訴他們，我們給他們買了咖啡和甜甜圈，他們很高興，這一切都很好，但你要告訴他們，你是如何改變公司的長期營運方式的。

And you say, I implemented new hiring structures, I made sure that the company had better benefit packages.

你說，我實施了新的招聘結構，我確保公司有更好的福利待遇。

You always want to make it seem that you did everything the right way.

你總想讓人覺得你做的一切都是正確的。

你不能說我們，或者我和我的團隊，不行。

Although you had a team working for you, you want to show the person that you took the lead.

雖然你有一個團隊為你工作，但你要讓對方知道你是領導者。

I did this, and in the long term, I made the whole thing better.

我這樣做了，從長遠來看，我讓整個事情變得更好了。

I improved productivity, I decreased downtime.

我提高了工作效率，減少了停機時間。

Words like these are always wonderful in a job interview.

這樣的話在求職面試中總是妙語連珠。

As I told you, these questions monitor the way that you think about things.

正如我告訴過你的，這些問題會監控你思考問題的方式。

Are you able to make your paragraphs in a fashion that is logical?

您是否能夠以符合邏輯的方式編寫段落？

Are you going like, oh, well, so after that, and then here, you want to make sure that you follow these tasks so it's logical and in a good order.

你是否會想，哦，好吧，那麼在這之後，然後在這裡，你要確保你遵循這些任務的邏輯和良好的順序。

And this is what's going to help you when you're trying to do it in English, because you need to have these steps, these four steps, perfect.

當你嘗試用英語來表達時，這將會對你有所幫助，因為你需要掌握這些步驟，這四個步驟，非常完美。

Situation, what's happened, what did you do, how did you do it, and then the result.

情況、發生了什麼、你做了什麼、怎麼做的，然後是結果。

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使用 STAR 方法，成功完成求職面試 (Use the STAR METHOD for success in your JOB INTERVIEW)

awkward

stuff

mindset

apparently