Name: 如何在工作中不再害羞和沉默（3 個溝通誤區） (How to Stop Being Shy & Quiet at Work (3 Communication Mistakes))
Uploaded: 2025-06-17T18:01:07.000Z
Duration: 17 min 38 s

Are you someone who is quiet, shy, and introverted, especially at work?

你是一個安靜、害羞、內向的人嗎，尤其是在工作中？

情態助動詞 A2

Today we're going to talk all about communication skills and I'm going to share with you three mistakes that I notice introverted, quiet professionals tend to make at work and how you can fix them.

今天我們來談談溝通技巧，我將與大家分享我發現內向、沉默的專業人士在工作中容易犯的三個錯誤，以及如何糾正它們。

If you're new here, hello, I'm Linda Rayner.

如果你是新來的，你好，我是琳達-雷納。

I'm a career strategist and I help introverted professionals to go from quiet to confident so that you can enhance your career and level up your life.

我是一名職業戰略家，我幫助內向的專業人士從沉默走向自信，從而提升你的事業和生活水準。

Now, you might be the hardest working person in your office, but at the same time, you don't enjoy being in the spotlight, garnering attention, and you actually prefer to just sort of stay in the background.

現在，你可能是辦公室裡工作最努力的人，但同時，你也不喜歡成為聚光燈下的焦點，不喜歡引起別人的注意，實際上，你更喜歡呆在幕後。

But you're getting to a point in your career where you're noticing that this is having a negative impact on your career, where you're starting to feel less visible and valued by those in your workplace.

但是，在你的職業生涯中，你開始注意到這對你的職業生涯產生了負面影響，你開始覺得自己不那麼受人關注，也不那麼受工作場所的人重視。

And so if you're asking the question, how can I improve my communication skills in a way that others will see me as a respected, trustworthy, recognized leader, rather than just a doer, then this video is for you.

是以，如果你在問這樣一個問題：我怎樣才能提高自己的溝通技巧，讓別人把我看作是一個受人尊敬、值得信賴、得到認可的領導者，而不僅僅是一個實幹家，那麼這段視頻就是為你準備的。

In this video, I'm going to talk to you about two key reasons why you struggle to communicate as an introvert.

在本視頻中，我將向您講述內向的人在溝通時感到吃力的兩個關鍵原因。

The number one reason why communication is more important than ever in today's workplace climate and three subtle communication mistakes that you might be making and how to fix them.

在當今的工作環境中，溝通比以往任何時候都更重要的首要原因，以及您可能會犯的三個微妙的溝通錯誤和如何糾正它們。

And by the way, everything that I talk about in this video is going to be available in a free PDF download, including the suggested communication phrases that you can use as the antidote to your mistakes.

順便說一句，我在這段視頻中講到的所有內容都將以 PDF 格式免費下載，其中包括建議的溝通短語，你可以用它們來解決你的錯誤。

So if you want to get access to that, just simply type in the word communicate in the comments down below, and I'll be sure to send you the link so you can download the free PDF.

是以，如果你想獲得該軟件，只需在下面的評論中輸入交流一詞，我一定會把鏈接發給你，這樣你就可以下載免費的 PDF 了。

I really want to talk about this communication topic.

我真的很想談談這個交流話題。

Communication is more than just the words that come out of your mouth.

溝通不僅僅是你嘴裡說出來的話。

It's more than just about how you pronounce a certain word or how you string together sentences.

這不僅僅是你如何發音某個單詞或如何將句子串聯起來的問題。

In my opinion, communication is an art form.

It's a form of self-expression and it's based on how you feel about yourself, how you carry yourself and the energy that you emanate from within.

這是一種自我表達方式，它基於你對自己的感覺、你的舉止以及你從內心散發出的能量。

So the first key reason why you're struggling to communicate as an introvert at work is this.

是以，作為一個內向的人，你在工作中難以溝通的第一個關鍵原因就是這個。

There's a belief in you that says, as long as I work hard, my work should speak for itself.

你心中有一種信念：只要我努力工作，我的作品就會說話。

This is something that many of us hold on to, especially if you're a child of immigrants as I am, or you're an immigrant yourself.

這是我們很多人都堅持的東西，特別是如果你像我一樣是移民的孩子，或者你自己就是移民的話。

There is this mantra in the immigrant community where you don't talk about your work.

在移民社區有這樣一種說法，即不要談論自己的工作。

You just put your head down, you work hard and your work should speak for itself.

你只需低下頭，努力工作，你的工作就能說明一切。

So we likely got this from our childhood, from our upbringing, but we also learned this in school because in our school days, we were programmed to behave in a way where you didn't necessarily have to tell the teacher how hard you were working or studying behind the scenes.

是以，我們很可能從童年、從我們的成長過程中就學到了這一點，但我們也在學校學到了這一點，因為在我們的學生時代，我們的行為習慣是這樣的：你不一定要告訴老師你在背後有多麼努力地工作或學習。

If you did your work, if you studied hard, then your work spoke for itself.

如果你認真工作，努力學習，那麼你的工作就會不言而喻。

So that means you got the A's or the A pluses in your classes and courses simply because you had put in the hard work and effort and you didn't have to go walking around telling anybody anything.

這意味著，你在課堂和課程中獲得 A 或 A 等，只是因為你付出了辛勤的勞動和努力，你不必到處去告訴任何人。

And so naturally we carry this thinking forward into adulthood.

是以，我們自然會把這種想法帶到成年。

We naively assumed that as long as we work really hard, we grind away at our jobs, that our bosses, our managers, they'll take notice and they'll eventually give us the promotions and the salary bumps and the opportunities that we deserve.

我們天真地以為，只要我們努力工作，在工作崗位上兢兢業業，我們的老闆、經理就會注意到我們，他們最終會給我們升職、加薪，給我們應得的機會。

This actually does work, but eventually it hits a certain point.

這樣做確實有效，但最終會達到一定程度。

You get to a point, usually at the mid-manager level, which is where a lot of my clients are at, where they notice that they start to feel stuck and stagnant in their careers.

到了某個階段，通常是中層管理者的階段，我的很多客戶都是這個階段，他們會發現自己的職業生涯開始陷入困境，停滯不前。

They notice that they're not getting the opportunities to move up further beyond manager level such as senior manager or director or C-suite as easily as they did before to get to where they are.

他們注意到，他們不再有機會像以前那樣輕而易舉地晉升到高級經理、總監或 C-suite 等經理級以上的職位。

And the culprit is their communication skills.

而罪魁禍首就是他們的溝通技巧。

Another way to think of this is to see yourself as a singer.

另一種思路是把自己看成一名歌手。

You're a moderately successful singer who has been recognized for your talent and ability to sing and now you have a show to perform at.

你是一位小有成就的歌手，你的歌唱天賦和能力得到了認可，現在你有一場演出要參加。

You're on stage in front of your audience, but before the show started, they took away your microphone.

你在舞臺上面對觀眾，但在演出開始前，他們拿走了你的麥克風。

Now you don't have a microphone to sing with.

Even with the best voice and the best talent, if you have that many people in the audience, they're not going to be able to hear your voice.

即使有最好的嗓音和最好的人才，如果有那麼多觀眾，他們也聽不到你的聲音。

It doesn't matter how talented you are, unless you amplify yourself, unless you do something to raise the volume in your voice, those people that are out there watching you aren't going to be able to hear how talented and capable you are.

不管你有多有才華，除非你放大自己，除非你想辦法提高自己的音量，否則那些在外面看著你的人是聽不到你有多有才華和能力的。

And this is the same thing that's happening to you right now at your workplace.

而你現在的工作場所也正發生著同樣的事情。

If you're finding that your career has stalled over the last little while, likely it has to do with the way that you're broadcasting your voice and we'll get into that in just a bit.

如果你發現自己的事業在過去的一段時間裡停滯不前，很可能與你播音的方式有關，我們稍後會討論這個問題。

Now the second belief that you might be holding onto says it feels cocky or arrogant or as if I'm being a show-off if I talk about myself and how good I am at work.

現在，你可能堅持的第二個信念是，如果我談論我自己和我在工作中的表現有多好，就會感覺自大或傲慢，或者好像我在炫耀自己。

So this particular belief, where did it come from?

那麼，這種特殊的信念是從哪裡來的呢？

It likely came from your childhood, again, your upbringing.

這很可能來自於你的童年，也就是你的成長經歷。

Perhaps you had parents who were highly critical and so anytime you said something, they would criticize you and that caused you to eventually shut down or quiet your voice.

也許你的父母非常挑剔，所以無論你說什麼，他們都會責備你，這導致你最終閉口不言或沉默。

Perhaps you had parents who had high expectations of you and they only demanded that you said things that were accurate and if they weren't accurate, again, you were shut down.

也許你的父母對你有很高的期望，他們只要求你說的話準確無誤，如果不準確，你又會被拒之門外。

所以，你要學會讓自己的聲音安靜下來。

Perhaps you were just teased and bullied for the way that you spoke, whatever it is, it's important to investigate and understand why you hold onto this belief that you are arrogant or cocky if you talk about yourself, when in reality, we know that in the corporate world and in the business world, being able to talk about ourselves positively is actually what's going to attract the success and the goals and the achievements that we want to make.

也許你只是因為你說話的方式而被嘲笑和欺負，不管是什麼，重要的是要調查並理解為什麼你會堅持這樣的信念，即如果你談論自己，你就是傲慢或自大的，而實際上，我們知道，在企業界和商業界，能夠積極地談論自己實際上是吸引成功、目標和我們想要取得的成就的因素。

And here's the number one reason why I feel communication is the number one skill that you need to have as we move into the future.

這就是為什麼我認為溝通是我們邁向未來時需要掌握的首要技能。

Artificial intelligence, in other words, AI.

AI, as we know, it is already taking over the basic tasks that a lot of jobs out there involve.

我們都知道，人工智能已經在取代許多工作所涉及的基本任務。

And so that means that our jobs are going to change.

是以，這意味著我們的工作將發生變化。

Working hard alone is not going to work anymore because AI is going to be doing the hard work.

光靠自己努力工作已經行不通了，因為人工智能將完成這些艱鉅的工作。

If you can't communicate with your team members, if you don't know how to persuade, convince, lead, direct and guide others to move in the direction of your ideas, if you're not able to ask thought provoking questions and generate fruitful conversations, you are going to unfortunately struggle in your career as we move forward in this new workplace climate.

如果你不能與你的團隊成員溝通，如果你不知道如何勸說、說服、上司、指導和引導他人朝著你的想法方向前進，如果你不能提出發人深省的問題並引發富有成效的對話，那麼當我們在這個新的職場環境中前進時，你將不幸在你的職業生涯中掙扎。

And so that is why I have made it my mission to help quiet, shy and introverted professionals, just like yourself, to embrace your authentic voice, to step into your confidence so that you can get the opportunities you deserve and go after the career that you want.

是以，我的使命就是幫助像你一樣沉默、害羞和內向的專業人士，讓他們接受你真實的聲音，增強你的自信，這樣你就能獲得你應得的機會，去追求你想要的事業。

Now, while we're on the topic of AI, this is a great opportunity for me to introduce you to the sponsor of this week's video that is Hostinger and their website builder tool.

說到人工智能，我想借此機會向大家介紹本週視頻的贊助商Hostinger和他們的建站工具。

Their AI website builder allows you to generate your unique website in a matter of minutes.

他們的人工智能網站生成器可讓您在幾分鐘內生成獨一無二的網站。

You answer a few questions and you can go live in as little as four clicks.

只需回答幾個問題，只需點擊四下就能上線。

So for example, if you are right now looking for a new job and you want to be able to showcase your resume and stand out in a different way, you can do it in just a few clicks using their website builder tool.

是以，舉例來說，如果你現在正在尋找一份新工作，希望以不同的方式展示自己的履歷並脫穎而出，你只需點擊幾下他們的網站創建工具就可以做到。

You can put your resume on a website and that in a way makes it easier for hiring managers and companies to be able to view you and they're able to get more information from your website than just a resume alone.

你可以把履歷放到網站上，這樣，招聘經理和公司就能更容易地看到你的履歷，他們也能從你的網站上獲得比履歷更多的資訊。

And you can do this with their AI website builder in just a few clicks.

您只需點擊幾下，就可以使用他們的人工智能網站生成器來完成這些操作。

You upload the information about yourself, your experience, your accomplishments, your educational background, as well as photos, videos, or anything else you want that you think hiring managers need to see.

您可以上傳有關自己的資訊、經驗、成就、教育背景，以及照片、視頻或其他任何您認為招聘經理需要看到的資訊。

Or if you run a business, then you would do the same and you put in anything that you think your customers would want to see.

或者，如果你經營一家企業，那麼你也會這樣做，你會把任何你認為客戶想看到的東西都放進去。

And the tool will build the website for you within minutes and you can then quickly tweak it using their user-friendly intuitive customization tools.

該工具將在幾分鐘內為您建立網站，然後您可以使用其用戶友好的直觀定製工具快速調整網站。

Like I said, using a tool like this actually might help you to stand apart from other job candidates who are using the traditional resumes to apply for jobs.

就像我說的，使用這樣的工具可能會讓你在使用傳統履歷求職的求職者中脫穎而出。

Now of course, I'm someone that does advocate for traditional resumes, but I do see the benefit with using a website, putting your resume onto a website where you can add additional information such as a portfolio or showcasing extra work that you want onto your website and allowing hiring managers to be able to have access to that while they review your website and your resume.

當然，我是一個主張使用傳統履歷的人，但我也看到了使用網站的好處，把履歷放到網站上，你可以在網站上添加更多資訊，如作品集或展示你想在網站上展示的額外工作，讓招聘經理在審查你的網站和履歷時能夠訪問這些資訊。

And finally, ensure that you have brand credibility with a free domain.

最後，通過免費域名確保您的品牌信譽。

So whether it's .com, .net, or a variety of other extensions.

是以，無論是 .com、.net 還是其他各種擴展名。

You can also get a free email account using your custom domain, which can help you appear more credible and professional when you reach out to employers.

您還可以使用自定義域名獲得一個免費的電子郵件賬戶，這可以幫助您在與僱主聯繫時顯得更加可信和專業。

So I highly recommend that you take advantage of their plans.

是以，我強烈建議您利用他們的計劃。

They start as low as $2.99 a month, and it'll give you everything that you need to grow and build your website.

起價低至每月 2.99 美元，它將為您提供發展和建立網站所需的一切。

And you can also use my code Linda10 to get an additional 10% off.

您還可以使用我的代碼 Linda10 獲得額外的 10% 折扣。

So without further ado, let's get into the three common mistakes that I've noticed in my own clients who are introverted and quiet, just like yourself.

話不多說，讓我們來看看我在自己的客戶身上發現的三個常見錯誤，這些客戶性格內向、沉默寡言，就像你一樣。

These are things that you might not have thought of them before, but once you start to recognize that these are mistakes and these are things that you can shift and change, you'll start to approach your communication completely differently.

這些都是你以前可能沒有想到的，但一旦你開始認識到這些都是錯誤，這些都是你可以轉變和改變的，你就會開始完全不同地對待你的溝通。

And I've been able to help my clients through their communication land job offers, get promoted into higher level roles, and enhance the way that they communicate with their team members, with their colleagues, and with their managers.

通過溝通，我幫助客戶獲得了工作機會，晉升到更高的職位，並改善了他們與團隊成員、同事和經理的溝通方式。

Mistake number one, you're overusing the word sorry.

錯誤一，你過度使用了 "抱歉 "一詞。

In other words, you're being overly apologetic unnecessarily.

換句話說，你是在不必要地過度道歉。

Growing up, we were raised to be polite, and we had to say sorry when we did something wrong or we made a mistake.

在我們的成長過程中，我們從小就被教育要有禮貌，做錯了事或犯了錯就要說對不起。

But for some reason, for some of us, that's carried forward into adulthood, where the use of the word sorry becomes part of our everyday vocabulary.

但出於某種原因，對我們中的一些人來說，這種感覺一直延續到成年，"抱歉 "一詞成為我們日常詞彙的一部分。

Let's say that you're presenting in front of your coworkers in a meeting, and one of the figures on your presentation is inaccurate.

比方說，在一次會議上，你在同事面前做演示，而演示文稿上的一個數字不準確。

Maybe you have the wrong number on there, or maybe your spelling is incorrect, and someone points it out.

也許你寫錯了號碼，也許你的拼寫有誤，有人指出來了。

Why do you really need to apologize when you think about it?

仔細想想，你真的有必要道歉嗎？

So instead, the suggested phrase would be, great, thanks for catching that.

是以，建議用 "很好，謝謝你發現了這個問題 "來代替。

You see the difference between being apologetic and saying sorry for a mistake that you made that you shouldn't necessarily apologize for versus thanking someone for pointing out something and being at the same level as them.

你會發現，為自己犯下的不一定要道歉的錯誤道歉、說對不起，與感謝別人指出自己的錯誤、與別人站在同一水平線上是不同的。

You're not putting yourself underneath them.

And the reason why this is not a good thing to do is because subconsciously, you're making yourself smaller than the other person.

之所以說這樣做不好，是因為在潛意識裡，你會讓自己變得比對方渺小。

Another example where I see the word sorry being used way too often is in meetings when you're about to give an opinion or you're about to ask a question, I find that the word sorry for some reason is prefaced before you ask the question or before you give your opinion.

另一個我發現 "抱歉 "一詞使用頻率過高的例子是，在會議上，當你要發表意見或提問時，我發現出於某種原因，"抱歉 "一詞會在你提問或發表意見之前出現。

So for example, you might say, sorry, but I just wanted to add something.

例如，你可以說，對不起，我只是想補充一些內容。

Or you might say, sorry, but I just wanted to say one more thing.

或者你可能會說，對不起，但我只想再說一句。

There is no reason to apologize for having an opinion or having a question.

沒有理由為自己的觀點或疑問道歉。