and in this tutorial, I am going to give you my A-Z of interviews. Now, if you have any

interview coming up whatsoever, please do make sure you watch this from beginning to

end because I've got 26 BRILLIANT TIPS to run through from A through to Z for passing

any interview whatsoever! So, before I get into those 26 tips, a very warm welcome to

this tutorial. My name is Richard McMunn, the bald chap there in the center. And I've

been helping people for about 20 years now to pass their interviews. And in this video,

like I say, we're going to focus on 26 Brilliant, and they really are brilliant, interview tips

to make sure you pass. Please subscribe to the channel, I very much appreciate your support.

And I would also much appreciate it if you gave the video a LIKE. Thank you very much.

So, let's get straight into these 26 tips, A through to Z. A - first tip, always prepare

for three types of interview questions, regardless of what interview you have coming up. Prepare

for these. First of all, motivational interview questions. And I will tell you what these

are in a second. So, motivational interview questions, research based interview questions

and behavioral interview questions. Those are the three ones that I want you to prepare

for. So motivational questions are: Tell me about yourself? Why should we hire you? What

are your strengths? What are your weaknesses? Where do you see yourself in five years’

time? So I can pretty much guarantee (99 percent) that these will come up during your interview.

And I will tell you where you can get the answers for the majority of these as we go

through the tutorial. And I will actually give you the answers for some of them as we

progress. Now, research based interview questions. There are just two. What can you tell me about

our company? and Why do you want to work for us? So the first question catches out a lot

of people. What can you tell me about our company? They haven't done any research, but

you're going to be different. And I will tell you what to say. And then finally, perhaps

the toughest type of interview question is behavioral type. These are the kind of questions

that go: When have you worked as part of a team? So you have to give a specific example

of when you've been in that scenario. Describe a time when you worked under pressure? Tell

me about a situation when you used your initiative to solve a problem? And the way to answer

behavioral type interview questions is by giving a specific example when you were in

that in that situation that they are asking about. So, motivational questions, research

and behavioral. B - always be positive during your interview. Any negativity or a lack of

self-belief will get you nowhere. I understand that the majority of people are lacking in

confidence. They're nervous about their interview. Perhaps you've not been to an interview for

a long period of time? It does not matter. The important thing is to BE POSITIVE because

positivity attracts positivity back. So if you're negative in your interview in any way,

and I'll give you examples of those as we progress through this tutorial, then you are

less likely to get the interview. So always smile, always be positive and don't worry

about things that you are lacking in. So, if you don't have much experience, don't worry,

I will tell you how to overcome it. If you don't have, you know, if you have interview

nerves and you don't have much confidence, don't worry. We will tackle that as we work

through a through the types of interviews. Number C. Sorry. Letter C! Create a strong

answer to the first interview question. So I can guarantee the first interview question

is going to be, Tell me about yourself? It will be. So you may as well prepare an answer

for it. So here is my suggested answer to the interview question, Tell me about yourself?

“Thank you for inviting me to the interview today. I am a hardworking, determined and

passionate employee who will always go out of my way to complete a task to the highest

standards possible. Over the years, I have gained plenty of experience that is a match

for this role. I have also studied the job description in detail and I believe the core

skills I possess of customer service, working under pressure, teamwork and attention to

detail will all enable me to excel in the role. So, if you employ me, I feel strongly

you will be more than impressed with my strong work ethics, my ability to fit in well with

any team, but also my passion for delivering outstanding customer service.” That's what

I would say to the interview question, tell me about yourself? I now want you to prepare

an answer for that first interview question, tell me about yourself, so you can answer

that confidently. That gives you a platform to then move on for the rest of the interview,

so practice your answer to the interview question, tell me about yourself, because that will

then give you the confidence to move on. D - Don't say at any time during the interview

– “I don't really have much experience.” You don't need to say that. So don't say – “I

don't have much experience.” Not only is it negative, and of course it might be truthful,

you might not have much experience, but there is a better thing to say. So what you could

say, if you are in the position where you don't have much experience for the role you

are being interviewed for? Say: “My natural passion, drive and enthusiasm means I will

not only learn the job quickly, but I will also be able to contribute positively from

day one, if you hire me in this position.” The majority of interviewers or hiring managers

will know that you don't have much experience, because they will have looked at your resume

or your CV, but they have still invited you to the interview. So it is not perhaps an

objection to them, but I will tell you how to deal with objections as we go through this

tutorial. E is ‘even eye contact’. This is essential when answering the interview

questions. Now, some of you will go along to an interview and there will be one person

interviewing you. So that's fine. Just make sure you look at them. You look them in the

eye when you're answering, not aggressively, but if we look at this lady on the left, she's

smiling. She's got good posture, and she's looking at the person asking the question.

But if there's more than one person on the interview panel, let's say this lady asks

the first question, when responding to that interview question, you would look her in

the eye. And then as you continue with your answer, you would then look at the other two

people. So the point is, make sure you involve everyone during your answers to the interview

questions. That's a really good, strong point in respect of interview technique. F - Always

FOCUS on your strengths throughout the duration of the interview. So, I know what my strengths

are. Do you know what your strengths are? So I would encourage you to write down your

top three strengths and then use them to your advantage during the interview. No my key

strengths that I believe have always helped me in any job I've gone for, or when running

a business as an entrepreneur, are my POSITIVITY, the fact that I am ORGANIZED and also my DETERMINATION.

So, if I was going along to an interview, I'd write these down and then I would focus

on them in my answers to the questions. So I would say: “My positivity will make the

customers experience all the more enjoyable.” “My organizational abilities mean I will

carry out lots of tasks all at the same time.”, and also: “My determination means I will

succeed whilst under pressure.” So write down your top three strengths. They might

be the fact that you're great with customers. You might have great interpersonal skills

or communication skills, or you might be a brilliant team worker! So write down your

top three strengths. Then think about how you would focus on them throughout the duration

of the interview. G - Give evidence based answers to the interview questions where possible.

So those people who pass interviews time and time again are those people who can show the

interview panel that they have experience in a particular element of the job they're

being interviewed for, and they can give evidence. So, for example, if you're going for a job

that requires an ability to deal with customers, they will give examples of when they've already

worked with customers successfully. So this is what's called an ‘evidence-based’ answer.

So here's an example of what an evidence based answer for the interview question “When

have you dealt with a customer complaint?” So my answer would be – “In a previous

job, I often had to deal with customers. One particular time I was dealing with a customer

complaint and I went out of my way to not only follow the company's complaints procedure,

but I also took the time to resolve the complaint successfully for the customer. I listened

to their concerns, and I apologized before coming up with a resolution that they were

satisfied with.” So give a specific example, that's the way to answer interview questions

when they require evidence! H - Have two to three questions ready to ask the interview

panel at the end of your interview. So, have two to three questions prepared already. Now,

I've been interviewing people in the past and I can remember one particular person asking

me seven questions at the end, and I had to stop them. It was too much. Now I admire their

enthusiasm, but you only need to ask two or three questions. And I think you should ask

questions! Some people say, no, I haven't got any questions because you've answered

everything during the interview. Just say - I just have two or three questions. Now,

we need to make sure that you ask questions that put you across in a positive light. So

these are simple questions. Here they are. So what are the plans for your company over

the next three to five years? Because that shows that you're planning on staying with

them for a long period of time. Next question. Have you launched any new products or services

recently and have they been a success? So you're giving the interview panel the opportunity

to talk about something that they're passionate about. And then finally: What would you need

me to focus on in the first few weeks of starting, if I'm successful? So this demonstrates that

you're already thinking ahead about what you're going to do in the role and what they want

you to focus on. So, two or three questions at the most and make sure they're intelligent.

And those three are great ones! By the way, if you need to pause the video at any time,

please feel free to do so, so you can take notes. And also, if you haven't done so yet,

I’d very much appreciate it If you SUBSCRIBE to the channel. Thank you very much. I - So

this is about ‘I’ when answering behavioral type interview questions. You know those questions

when they say: “Can you give an example of when you've worked under pressure?” “Can

you give an example of when you used your initiative to solve a problem?” Make sure

you use the word ‘I’ as much as possible. It's about YOU. So, if they were to say to

you, can you give an example of when you you've worked as part of a team? and you start talking

about everyone else in the team, and you hardly talk about yourself, then you are not demonstrating

the key skills that you have that are a benefit to them within their organization. So, talk

about yourself as much as possible. If the question was: “Tell me about a time when

you worked as part of a team?” I'd be saying: I listened to the team brief carefully. I

focused on the end goal all times and I made sure I supported the other team members throughout

the task. J - J is for JOB description. Make sure you read the job description or the job

advert before you go to the interview. This is really, really important. One of the most

important tips, I would suggest! If we look at a sample job description, a lot of them

will say you need to be able to provide excellent customer service, you should be able to demonstrate

excellent attention to detail skills, you must be able to work on the pressure to complete

challenging tasks, and also work as part of a team to meet the organization's goals. I

have highlighted in bold excellent customer service, attention to detail, work under pressure,

work as part of a team. I would write them down. So I get the job description, I read

it and then I take a note of what the core skills are, and qualities that they need,

for someone to carry out the job to the standards required. I would then be reaffirming those

during the interview. I would say – “My core strengths are.” They say: What are

your strengths? I'd go: “I'm really good at customer service. I have really strong

attention to detail skills. I won't make mistakes. If you put me under pressure, that's when

I perform to the highest standards. And I'm also brilliant at working with people. I prefer

to work as part of a team.” So I'll be focusing on those. What you're doing there, is you’re

resonating positively with the things that the interviewer or the hiring manager want

from the successful candidate. K - Keep using ACTION VERBS in your answers. Now, action

verbs are positive words, and again, they will resonate positively with the interview

panel. What are action verbs, some good ones you can use? Accomplished. Write these down.

Accomplished. I ACHIEVED some amazing things whilst working from my previous employer.

Before I carry out a task, I make sure that I ANALYZE the information carefully because

I don't want to make mistakes. I BOOSTED the performance of the team by contributing effectively.

I always make sure that I COMMUNICATED effectively during the team task. I COMPLETED things as

quickly as possible to a high standard. I CREATED lots of different ideas to help the

team. These are all ACTION VERBS. Some more: responded, undertook, updated, provided, worked,

resolved, generated. These are all good action verbs that you can use, and they will put

you across as a strong employee, someone attractive to the hiring manager. Great words to use!

L - Leave a lasting, positive impression by saying the following at the end of your interview.

So, you get to the end of the interview. They've said to you: “Have you got the questions?”

You've asked those two or three questions, and then say this at the end of your interview:

“You can shove the job where the sun doesn’t shine!” No, don't say that! I'm joking!

Do not say that at all! But, I want you to say something at the end of your interview.

Say this at the end. “I just want to say thank you for inviting me along to the interview

today. I thoroughly enjoyed the process and I genuinely hope I get the opportunity to

show you what I can do, and how I can contribute to your company.” The reason why I want