Name: 如何幫助與心理健康作鬥爭的人 | BBC Ideas (How to help someone struggling with their mental health | BBC Ideas)
Uploaded: 2025-10-08T18:55:56.000Z
Duration: 6 min 53 s

to 不定詞

You don't know sometimes what to say and you're basically walking on eggshells.

有時候你不知道該說什麼，你根本就像在走鋼索一樣。

Someone says, you're having a good day, they just expect you to say, yes, and I'm okay.

有人說，你今天過得好嗎？他們只希望你回答「是，我很好」。

And I think there's the fear of saying the wrong thing.

我想，還有一個就是怕說錯話。

You know, what do I know about mental health?

說真的，我對心理健康瞭解多少？

I was diagnosed with anorexia nervosa, body dysmorphic disorder and obsessive compulsive disorder back in 2013.

我在 2013 年被診斷出厭食症、身體畸形恐懼症和強迫症。

And on Friday 29th August 2014, I tried to take my own life.

然後在 2014 年 8 月 29 日星期五，我試圖結束自己的生命。

我叫 Hakira，我是 Sandeep 的媽媽。

Best friend and best friend Dave first, first joined the Mint Session when he was struggling with his.

他最好的朋友 Dave，在他為心理健康掙扎時，最先加入了 Mint Session。

And from there we kind of, in a strange way, hit it off.

從那時候起，我們就以一種奇妙的方式，一拍即合。

I'm Dr. Will Murcott, I'm a mental health nurse and senior lecturer with the Open University.

我是 Will Murcott 醫師，我是開放大學的心理健康護士兼高級講師。

For me, listening is at the top of the list.

I think that's the first and most important step, if you can.

我認為這是第一步也是最重要的一步，如果可以的話。

Active listening, repeating back some of the things that they've said to you so that they can feel and realise that they're being helped.

積極傾聽，重複對方說過的一些話，讓他們感覺到並意識到自己正在被幫助。

That first initial conversation that you had with me, when my mum and dad sat me down, that's when the bubble popped for me.

你和我第一次談話時，我爸媽坐下來跟我談，那時候我才恍然大悟。

That's when I thought at that very moment that someone's noticing how I'm feeling.

那時候我心裡想著，有人注意到我的感受了。

Someone is noticing and having an oversight of my pain.

It was so crucial and so important to me at that moment.

那一刻對我來說非常關鍵且重要。

問了兩次，你知道，你還好嗎？

And then it's like, well, no, actually I'm not.

然後就像，嗯，不，其實我不好。

I think there is an urge to try and problem solve and do something and there's almost need sometimes to be able to fix a problem or a person, and

我覺得有一種想去解決問題、做點什麼的衝動，有時候甚至需要去修復一個問題或一個人，

sometimes that's not the right thing to do in that situation.

但有時候在那個情況下，那並不是正確的做法。

People aren't necessarily looking for answers.

One of the things I've learned as a mental health professional is that often if I try and set goals or have my own needs and wants and desires for how somebody should get better, they are usually wrong.

我身為一個心理健康專業人士學到的一件事是，如果我試圖設定目標，或者有自己對別人應該如何好轉的需求、期望和渴望，它們通常都是錯的。

It's working with a person at their pace and trying to understand how they want to move.

就是配合對方的步調，試著去理解他們想怎麼前進。

You can suggest, go to see your gp, you can suggest support groups, you can suggest people taking an activity, you can go and join in that activity with them so they're not feeling alone with that one size does not fit all.

你可以建議，去看你的家庭醫生，你可以建議支持團體，你可以建議大家一起參加活動，你可以跟他們一起去參加那個活動，這樣他們就不會覺得孤單，因為並非一種尺寸適合所有人。

You've had a really great idea, didn't you?

So what we do, we go at the family environment and go to a coffee shop or just sit there, all four of us actually doing our POS and eggs.

所以我們做的是，我們會在家庭環境裡，去咖啡廳或只是坐著，我們四個人其實都在做我們的POS和雞蛋。

What's been your positive for the whole month?

What's been your negative for the whole month?

We spend a lot of time insulting each other.

We just send each other little videos or.

我們只是互相傳送小影片，或是。

Oh, yeah, I've been watching that and just little clips.

哦，對，我也有在看那個，只是看一些小片段。

Everybody's at the click of a button now.

If they're really struggling and at breaking point, emergency, emergency phone lines out there and Samaritans as well, they need to know that there is someone, there is support out there.

如果他們真的在掙扎，快撐不住了，外面有緊急求助電話和撒瑪利亞人組織，他們需要知道有人在，有支持在。

And it's so hard, so hard to see that when you are in a dark place.

當你身處黑暗之中，真的好難好難看到這一點。

One of the scary things is that kind of pressure of, what do I do if.

令人害怕的一點是那種壓力，我該怎麼辦如果。

Because nothing more scary than having somebody talk to you about ending their life, harming themselves in some way, really.

因為沒有什麼比有人跟你談論結束生命、傷害自己來得更可怕了。

The person needs to know as well, at what point you will find something acceptable or unacceptable and then have to do something that involves somebody else.

那個人也需要知道，在什麼時候你會覺得某些事可以接受或不能接受，然後不得不做一些會牽涉到別人的事。

I would try and get that conversation done as soon as I can to say, look, I will never breach your confidence, but

我會盡快進行那場談話，告訴你，我絕不會洩漏你的祕密，但是

if there are things that worry me, then I may have to do something about that.

如果有些事情讓我擔心，那麼我可能必須採取行動。

And again, that's absolutely okay because a person will thank you for it afterwards, let people know that I'm here and we're going to do this together.

再次強調，這絕對沒問題，因為事後那個人會感謝你，讓他們知道我在這裡，我們會一起面對。

So if that means, right, me and you, we're going to make an appointment at the gp, we'll go together and we'll do this together.

所以，如果這意味著，好，你和我，我們會預約家庭醫生，我們會一起去，我們會一起完成這件事。

這就是關於一起身處泥濘之中。

You have to keep your own emotional batteries charged up because when they're drained out, you can't help anybody else and you struggle to function, let alone just trying to look after yourself.

你必須隨時為自己的情緒電池充電，因為當它們耗盡時，你就無法幫助任何人，自己也難以運作，更不用說照顧自己了。

Self care is the number one priority, I think.

And that's something that I would really push.

To everyone who's helping someone with mental health struggles is you haven't failed.

對於所有正在幫助有心理健康困擾的人，你們並沒有失敗。

You cannot fail, but you can do something again.

你不會失敗，但你可以再試一次。

The right thing is probably what you first felt and that could have been sitting and listening, just nodding or it could have been responding.

真正該做的事，可能就是你一開始的感覺，那可能是坐著傾聽、點頭，也可能是回應。

所以不要過度擔心，不要過度思考。

But there is support out there and there are people that will listen to you and give you advice and guidance and it's important to talk.

但外界有支持，也有人會傾聽你、給你建議和指導，開口說是很重要的。

We, we, we had most chats we'd love you, man.

我們，我們，我們最喜歡跟你哈拉了，老兄。

Yeah, it's good to, it's good to have someone like Josh in my life.

對啊，生命中有像 Josh 這樣的人真好。

If you enjoyed that, be sure to check out these videos next.

如果你喜歡這支影片，別忘了看看接下來這些影片。

And if you haven't already, hit the subscribe button and click the bell to get a notification each time we upload a new video.

如果你還沒訂閱，請務必按下訂閱按鈕並點擊小鈴鐺，這樣我們每次上傳新影片你都會收到通知。