Name: 五大常見行為面試問題及回答 (Top 5 Common Behavioral Interview Questions and Responses)
Uploaded: 2025-07-24T02:24:42.000Z
Duration: 10 min 57 s

Here are five behavioral interview questions that I bet you'll be asked.

以下是我打賭你會被問到的五個行為面試問題。

And I'll include how to answer them and example answers as well.

我還會附上回答方法和答案示例。

情態副詞

You'll also hear different versions of the questions because people tend to ask these differently.

你還會聽到不同版本的問題，因為人們往往會提出不同的問題。

So by the end of this video, you will be prepared for so many behavioral interview questions.

是以，在本視頻結束時，您將為許多行為面試問題做好準備。

And you're in the right place because my behavioral interview videos have amassed millions of views and thousands of success stories that you can see in the comments.

你來對了地方，因為我的行為面試視頻已經積累了數百萬的觀看次數和成千上萬的成功案例，你可以在評論中看到。

And stay to the end because the answer to the fifth question is actually going to work for so many other questions.

而且要留到最後，因為第五個問題的答案其實對其他很多問題都有用。

And my goal for you is to use it in the interview as much as possible, hopefully in every interview.

我的目標是在面試中儘可能多地使用它，希望在每次面試中都能使用。

And if you're new here, I'm Madeline Mann.

如果你是新來的，我是瑪德琳-曼。

I'm a human resources leader and job search strategist who turns job seekers into job shoppers.

我是一名人力資源領導者，也是一名求職戰略家，能將求職者變成求職者。

You may recognize me as a top job search instructor on Spotify and LinkedIn Learning.

您可能認識我，我是 Spotify 和 LinkedIn Learning 的頂級求職講師。

Or you may have seen me on Bloomberg, New York Times, ABC, and more.

或者您可能在彭博社、《紐約時報》、美國廣播公司等媒體上見過我。

Be sure to subscribe because what's the best that can happen?

請務必訂閱，因為最好的結果是什麼？

You land an incredible job and it changes the trajectory of your life?

你找到了一份令人難以置信的工作，它改變了你的人生軌跡？

A hugely common behavioral interview question you'll be asked is describe a situation where you went above and beyond.

面試官會問你一個非常常見的行為面試問題，那就是描述一下你超越自我的情況。

Or I've asked it as tell me about a time you did something outside of the job description.

或者我問你做過什麼工作之外的事。

The purpose of this question is to see if you are someone who waits like a sitting duck for work to be assigned to you or if you actively find ways to add value and propose new projects and initiatives.

這個問題的目的是要了解你是一個像坐以待斃一樣等待別人分配工作的人，還是一個積極想辦法增加價值、提出新項目和新計劃的人。

So think of those moments where you noticed something could be improved and simply did it.

所以，想想那些你注意到某件事情可以改進，並付諸行動的時刻吧。

Or when you helped team members when it wasn't directly related to your goals.

或者，當你幫助團隊成員時，它與你的目標並無直接關係。

Come up with an example and then explain it using the CAR formula.

請舉例說明，然後用 CAR 公式進行解釋。

In my role as a marketing specialist, I noticed that our product launch strategy lacked a targeted approach for international audiences which could impact success.

在擔任營銷專家期間，我注意到我們的產品發佈戰略缺乏針對國際閱聽人的方法，這可能會影響成功。

I took the initiative to develop a tailored social media strategy for key international markets collaborating with our localization team to ensure cultural relevance.

我主動與本地化團隊合作，為主要國際市場量身定製社交媒體戰略，以確保文化相關性。

I then implemented this strategy alongside the main campaign.

然後，我在開展主要活動的同時實施了這一戰略。

This led to a 30% increase in international engagement and a 15% boost in sales from those regions during the launch.

這使得國際參與度提高了 30%，在發佈期間，這些地區的銷售額增長了 15%。

The next question is describe a situation where you had to deal with a difficult coworker or another version is where you had to resolve an interpersonal conflict.

下一個問題是描述你不得不與難相處的同事打交道的情況，或者另一個版本是你不得不解決人際衝突的情況。

Raise your hand if you've been personally victimized by this question.

如果你曾因這個問題而深受其害，請舉手示意。

This is a very common question and one that I've had to help my clients with a lot because this answer could make you come off the wrong way like you're talking smack on your coworkers.

這是一個很常見的問題，也是我經常要幫助客戶解決的問題，因為這個答案可能會讓你覺得自己在說同事的壞話。

Essentially, the interviewer is asking you this because we've all worked with difficult people in our day and they're trying to understand your ability to communicate and adapt.

從本質上講，面試官問你這個問題是因為我們都曾與難相處的人共事過，他們想了解你的溝通和適應能力。

So pick a scenario where there was a bit of tension and where you were the bigger person.

所以，選擇一個有一點緊張，你是大個子的場景。

Don't share that you avoided them or you had any sort of attitude about it.

不要說你躲避他們，或者你對此有任何態度。

A good answer would sound something like this.

I once worked with a colleague who frequently missed deadlines, causing delays in our project timeline and frustration within the team.

我曾經和一位同事共事過，他經常錯過最後期限，導致我們的項目時間表延誤，團隊內部也很沮喪。

I decided to have a conversation with him where I expressed the impact that his delays were having on the team and also showed empathy, asking how he was doing and about his workload.

我決定與他進行一次談話，在談話中我表達了他的延誤對團隊造成的影響，同時也表示了同情，詢問他的近況和工作量。

He then revealed that he was juggling one more project than usual and he was hesitant to ask for help.

他隨後透露，他現在比平時多了一個項目，他很猶豫是否要尋求幫助。

We came up with a solution where we looked at his deadlines and adjusted them to not land on the same days as other projects.

我們想出了一個解決方案，即查看他的截止日期，然後進行調整，使其不與其他項目在同一天完成。

And then we identified several tasks that could be redistributed to other team members.

然後，我們確定了幾項可以重新分配給其他團隊成員的任務。

As a result, his performance improved and our project timelines became more consistent.

是以，他的表現得到了改善，我們的項目時間表也變得更加一致。

This proactive communication resolved the tension and strengthened our relationship.

這種積極主動的溝通化解了緊張局勢，鞏固了我們之間的關係。

I am curious to know, do companies tell you ahead of time that it will be a behavioral interview or not?

我很想知道，公司是否會提前告訴你這將是一次行為面試？

Let me know in the comments by saying companies tell me or companies don't tell me.

請在評論中告訴我，是公司告訴我的，還是公司沒告訴我的。

Next super common behavioral interview question you'll likely be served up is give us an example of a time you had to meet a tight deadline.

下一個超級常見的行為面試問題很可能是：舉例說明一次你不得不在緊迫的最後期限前完成任務的情況。

Or another version of this is how do you handle competing deadlines?

或者換一種說法，你如何處理相互競爭的最後期限？

This is asked for those companies that are dynamic and fast paced, where everyone sits at the computer and responds to emails all day.

這是對那些充滿活力、節奏快的公司提出的要求，在這些公司裡，每個人都坐在電腦前，整天回覆電子郵件。

I poke fun, but I do understand why a company would ask you this question.

我是在開玩笑，但我也理解公司為什麼會問你這個問題。

They're trying to see if you're someone who doesn't drop the ball.

他們想看看你是否是一個不會掉鏈子的人。

They want to know that when you've got a lot on your plate, you figure it out, you make it happen, you get her done.

他們想知道，當你有很多事情要處理時，你會想出辦法，你會做到，你會完成任務。

When I was leading the customer support team, we had to handle an unexpectedly high volume of support tickets during a system outage that affected many clients.

當我上司客戶支持團隊時，在一次影響到許多客戶的系統故障中，我們不得不處理意想不到的大量支持單。

The influx of requests meant I needed to find a way for the team to address urgent issues while maintaining quality responses, all within a short timeframe.

大量請求的湧入意味著我需要找到一種方法，既能讓團隊在短時間內解決緊急問題，又能保證回覆品質。

I quickly addressed the most critical issues and notified the team of which to prioritize based on urgency.

我迅速解決了最關鍵的問題，並通知團隊根據緊急程度優先處理哪些問題。

I then worked with a team member to develop template answers for the most common outage questions so that the team was able to address inquiries more quickly.

然後，我與一名團隊成員合作，為最常見的停電問題制定了模板答案，以便團隊能夠更快地處理問詢。

I then segmented the team for some to be exclusively focused on the outage while others focused on more routine questions so that both could stay focused on their tasks.

然後，我將團隊成員抽成兩部分，一部分人專門負責停電問題，另一部分人則負責更常規的問題，這樣大家都能專注於自己的任務。

By efficiently managing the team's workload and prioritizing effectively, I resolved all high priority issues within the deadline and ensured all clients received timely support.

通過有效管理團隊的工作量和優先次序，我在最後期限內解決了所有高度優先的問題，並確保所有客戶都能得到及時的支持。

This coordinated effort resulted in minimal disruption to our clients and the feedback we got was highly positive that we had really great responsiveness during the outage.

通過協調努力，我們將對客戶造成的影響降到了最低，我們得到的反饋也非常積極，認為我們在停電期間的響應速度非常快。

Unfortunately, you can rock these behavioral interviews, but if you don't have a strong first impression and then you close out the interview with a thoughtful conclusion that leaves a lasting impression, it could hurt your chances.

不幸的是，你可以在這些行為面試中表現出色，但如果你沒有給面試官留下深刻的第一印象，在面試結束時又沒有給面試官留下深刻的印象，那麼你的機會就會大打折扣。

So I actually scripted exactly what you should say at the beginning and the end of these interviews.

是以，我在採訪的開頭和結尾都寫好了你應該說的話。

It's outside the scope of this video, so I put it all together in a free download linked below this video.  This brings us to a common behavioral interview question that is the oldest one in the book.

這不在本視頻的討論範圍之內，是以我將其彙總在本視頻下方的免費下載鏈接中。  這就引出了一個常見的行為面試問題，也是書中最古老的一個問題。

Tell me about a time you failed or tell me about a time you made a mistake.

告訴我你失敗的一次，或者告訴我你犯錯的一次。

When picking your answer, look for a story in your past where it truly was a mistake or a failure.

在選擇答案時，請從你的過去中尋找一個真正是錯誤或失敗的故事。

We don't want to dodge this question, but the most important part is how did you react to that failure?

我們不想回避這個問題，但最重要的是，你是如何應對失敗的？

A story with a strong lesson is the one you should choose.

您應該選擇具有深刻教訓的故事。

In my previous role as a product manager, I spearheaded a launch for a new software feature.

在我之前擔任產品經理時，我曾帶頭髮布了一項新的軟件功能。

I underestimated the time required for user training and documentation, which resulted in users struggling with the new feature and needing more support than anticipated.

我低估了用戶培訓和文檔編制所需的時間，導致用戶在使用新功能時遇到困難，需要比預期更多的支持。

After realizing the issue, I gathered feedback from users and the support team to understand the main difficulties.

發現問題後，我收集了用戶和支持團隊的反饋意見，以瞭解主要困難。

And they pointed out that the training materials were too technical and lacked practical examples.

他們還指出，培訓材料技術性太強，缺乏實際案例。

I quickly organized additional training sessions and revamped the documentation to be more user-friendly, incorporating clearer instructions and practical scenarios.

我迅速組織了更多的培訓課程，並修改了文檔，使其更加方便用戶使用，納入了更清晰的說明和實際場景。

The additional support led to smoother adoption of the feature and a reduction in support requests by 40%.

額外的支持使該功能的採用更加順利，支持請求減少了 40%。

The feedback helped me learn the importance of thorough user preparation and accessible documentation, which I have applied to future projects to ensure for better user experiences from the start.

這些反饋讓我瞭解到為用戶做好充分準備和提供無障礙文檔的重要性，我已將其應用到今後的項目中，以確保從一開始就提供更好的用戶體驗。

Finally, this is the most important behavioral interview question.

最後，這是最重要的行為面試問題。

Your answer to this should be your shining moment in the interview.

你的回答應該是你在面試中最閃亮的時刻。

And therefore, whatever you come up as your answer for this question, you should try to incorporate this answer into every interview, even if they don't ask this question exactly.

是以，無論你對這個問題的答案是什麼，你都應該儘量把這個答案融入到每一次面試中，即使他們沒有準確地問這個問題。

And that question is, give an example of a goal you set and how you achieved it.

這個問題是，請舉例說明你設定的目標以及你是如何實現目標的。

Or another version is, what is your greatest accomplishment?

或者另一個版本是，你最大的成就是什麼？

Depending on your profession, you can usually predict a more specific version of this question, such as if you're an event planner, they might ask, what is the greatest event you've planned?

根據你的職業，你通常可以預測出這個問題更具體的版本，例如，如果你是活動策劃人，他們可能會問，你策劃過的最偉大的活動是什麼？

Or if you're a salesperson, what is the best deal you landed?

或者，如果你是一名銷售人員，你得到的最好的交易是什麼？

Basically, they are opening up the floor to you and saying, I'm giving you a moment to shine.

基本上，他們是在向你敞開大門，說：我給你一個大顯身手的機會。

讓我們看看你有什麼本事，小子。

For this answer, you need to pick an answer that has two components.

對於本答案，您需要選擇一個包含兩個部分的答案。

Too many job seekers pick their favorite accomplishment of theirs, such as I've heard job seekers pick that they are proud to be the first person in their family to get an MBA.

很多求職者都會選擇自己最喜歡的成就，比如我曾聽到求職者選擇自己是家族中第一個獲得工商管理碩士學位的人而感到自豪。

But that doesn't set you apart, nor does it share the value you're actually going to deliver in the role.

但這並不能讓你與眾不同，也不能分享你在這個職位上真正要提供的價值。

And then the second thing is to focus on it being impressive.

Choose an accomplishment where you did something really well and the results were great.

選擇一項你做得非常好、效果非常棒的成就。

In my role as regional sales manager, I was tasked with turning around the performance of a struggling sales region that had been underperforming for several quarters.

在擔任區域銷售經理期間，我的任務是扭轉一個陷入困境的銷售區域的業績，該區域已經連續幾個季度業績不佳。

To achieve this, I first conducted a thorough analysis of the region's performance, identifying key issues such as a low customer engagement and inefficient sales processes.

為此，我首先對該地區的業績進行了全面分析，找出了客戶參與度低和銷售流程效率低下等關鍵問題。

I implemented a comprehensive strategy that included retraining the sales team, introducing a new CRM system to streamline processes and launching targeted marketing campaigns to re-engage existing clients.

我實施了一項全面的戰略，包括重新培訓銷售團隊，引進新的客戶關係管理系統以簡化流程，以及開展有針對性的營銷活動以重新吸引現有客戶。

I also set clear measurable goals for each team member and provided ongoing coaching to ensure that they were on track.

我還為每位團隊成員制定了明確的可衡量目標，並提供持續輔導，確保他們的工作步入正軌。

Within six months, the region not only met but exceeded target, achieving a 35% increase in revenue.

在六個月內，該地區不僅實現了目標，而且超額完成了目標，實現了 35% 的收入增長。

The turnaround was recognized company-wide and the strategies I implemented were adopted in other regions as well.

扭虧為盈得到了全公司的認可，我實施的戰略也被其他地區採用。

All I ask is for a sweet little like on this video and make sure you're subscribed to this channel.

我的要求是，請為這段視頻點個贊，並確保您訂閱了本頻道。

I'll also link the scripts to make a powerful first and lasting impression in the job interview below.

我還將在下面鏈接腳本，以便在求職面試中給人留下深刻的第一印象和持久的印象。

字幕列表影片播放

五大常見行為面試問題及回答 (Top 5 Common Behavioral Interview Questions and Responses)

struggle

strategy

situation

improve