Name: BC17D2T2F WiFi 用戶體驗更新 (BC17D2T2F WiFi User Experience Updates)
Uploaded: 2025-06-26T10:27:21.000Z
Duration: 17 min 32 s

情態助動詞 A2

Users understand what's going on for the system and can understand the signals that we're trying to send, as well as when the system does something automatically for them, they understand why it made that decision.

用戶瞭解系統的運行情況，能夠理解我們試圖發出的信號，當系統自動為他們做某些事情時，他們也能理解為什麼會做出這樣的決定。

to 不定詞

And then most of the time, we want Android to do the right thing on behalf of the user when it's possible to do so.

在大多數情況下，我們希望 Android 在可能的情況下為用戶做正確的事。

So let's go through a few of these problems.

下面我們就來分析一下這些問題。

Auto-connecting can be really frustrating.

So if you are, how many of you guys have Xfinity Wi-Fi saved on your phone?

那麼，如果是這樣的話，有多少人的手機上保存了 Xfinity Wi-Fi？

OK, so when you saved Xfinity Wi-Fi, you were making a commitment to auto-connect to 20 million hotspots within the US.

好吧，當您選擇 Xfinity Wi-Fi 時，您承諾自動連接到美國境內的 2000 萬個熱點。

And not all of them are high quality at a given time.

而且，在特定時間內，並非所有產品都是高質量的。

So what that means for a typical user, when you're in range of these Wi-Fi networks, and some of them are good and some of them are bad, is you will be connected to them, and often your connectivity will stop.

是以，對於普通用戶來說，當你處於這些 Wi-Fi 網絡的範圍內時，有些網絡是好的，有些網絡是壞的，這意味著你將連接到這些網絡，而你的連接往往會停止。

On the backside of that, we have something called Wi-Fi stickiness, which is once you are connected to Wi-Fi, you can be connected for too long.

在這背後，我們有一種叫做 Wi-Fi 粘性的東西，即一旦你連接到 Wi-Fi，你就可以連接太長時間。

And that can cause your connectivity to drop as well, even as you're walking out of range of that access point.

即使你走出接入點的範圍，也會導致連接中斷。

So we know that today, about 40% of our users turn off Wi-Fi, primarily because they're connected to bad networks.

是以我們知道，如今約有 40% 的用戶關閉了 Wi-Fi，主要是因為他們連接到了不良網絡。

And we think this is something we can start to tackle in Android.

我們認為這正是 Android 可以著手解決的問題。

So we did a survey of some of our users, and we put up just this little icon here on the right.

是以，我們對一些用戶進行了調查，並在右側貼出了這個小圖標。

You can see Coffee Shop Wi-Fi, and said, what do you think about Coffee Shop Wi-Fi?

您可以查看 Coffee Shop Wi-Fi，並說說您對 Coffee Shop Wi-Fi 有什麼看法？

Many of our users picked up that it's not secure, but many of them also picked up other signals that aren't actually there.

我們的許多用戶都發現它不安全，但他們中的許多人也發現了其他實際上不存在的信號。

So some of them said it's fast and reliable.

是以，有些人說它又快又可靠。

Some said that it is unreliable and slow, just the opposite of that.

有人說它不可靠、速度慢，恰恰相反。

The truth is, they're starting to draw conclusions based on signals that they wish were there, things that they would like to know about Wi-Fi, and that they've inferred over a period of time, but that we don't actually tell them with the system.

事實是，他們開始根據他們希望存在的信號、他們希望瞭解的 Wi-Fi 資訊、他們在一段時間內推斷出的資訊得出結論，但我們的系統實際上並沒有告訴他們。

So we also did a survey and said, what do you actually want to know about Wi-Fi networks?

是以，我們還做了一項調查，問你們到底想知道 Wi-Fi 網絡的哪些資訊？

What are some of the things that users most desire to know about Wi-Fi?

用戶最希望瞭解有關 Wi-Fi 的哪些資訊？

And it's things like, does the network have connectivity?

Is it protected by a captive portal, or can I just connect to it?

它是受專用門戶保護，還是可以直接連接？

And then, is this something that is fast and reliable, or is it going to be slow for me?

然後，這東西是快速可靠的，還是對我來說會很慢？

So those are the types of things that users actually want to know about the networks they're connected to, and today, we're not telling them that, so they're starting to guess, right?

是以，這些都是用戶真正想要了解的關於他們所連接的網絡的資訊，而今天，我們沒有告訴他們這些，所以他們開始猜測，對嗎？

Third major problem, whenever you ask a user to do something manually, right, and specifically in this case, we start to create a little bit of user debt.

第三個主要問題是，每當你要求用戶手動完成一些事情時，特別是在這種情況下，我們就會開始產生一些用戶債務。

They have to remember to undo that action.

When they turn Wi-Fi off, because they're connected to a bad hotspot, then when they get home, they have to remember to turn it back on again.

當他們關閉 Wi-Fi 時，因為他們連接到了一個壞的熱點，然後當他們回到家時，他們必須記得再次打開 Wi-Fi。

We find about, on a monthly basis, about 60% of our users forget to turn on Wi-Fi at least one time, and many of them are doing this on a weekly basis, at least, and then we also find that, on average, when they forget to turn Wi-Fi back on, they can burn through as much as 300 megabytes of data in one episode, right?

我們發現，每月大約有 60% 的用戶至少有一次忘記打開 Wi-Fi，其中許多人至少每週都會這樣做，而且我們還發現，當他們忘記重新打開 Wi-Fi時，平均一次就會燒掉多達 300 兆字節的數據，對嗎？

So you think about streaming videos at home, forget to turn Wi-Fi back on, that's extracellular data use that amounts to a few dollars worth of data for a typical user.

是以，如果你想在家裡播放流媒體視頻，卻忘了重新打開 WLAN，這就是蜂窩外數據的使用，對於一個普通用戶來說，這相當於價值幾美元的數據。

We also know that, as a result of some of the UI that's in there, the main interaction mode that users have today is to turn Wi-Fi off, right?

我們還知道，由於使用了一些用戶界面，現在用戶的主要交互模式是關閉 Wi-Fi，對嗎？

So that can hamper kind of getting to a good state for the user when they get back home.

是以，這可能會妨礙用戶回家後進入良好狀態。

So today's connectivity manager can contribute to some of these things.

是以，今天的連通性管理器可以在這些方面做出一些貢獻。

First and foremost, the main interaction mode, as I mentioned, is the toggle.

首先，正如我提到的，主要的交互模式是切換。

There's not a lot of data that the user is given to help them decide between networks other than signal strength, and it is relatively frustrating from an automated perspective because it can, in some instances, connect you to poor networks.

除了信號強度之外，用戶並沒有獲得很多數據來幫助他們在不同網絡之間做出選擇，而且從自動化的角度來看，這也比較令人沮喪，因為在某些情況下，它可能會將你連接到較差的網絡。

Okay, so those are some of the broader user experience problems that we're looking to solve.

好了，這些就是我們要解決的一些更廣泛的用戶體驗問題。

And now I'll talk about just some of the initial solutions that we're looking at to help address some of those.

現在，我將談談我們正在研究的一些初步解決方案，以幫助解決其中的一些問題。

The first of these is called intelligent network selection.

其中第一種稱為智能網絡選擇。

And this is really a foundational piece that we will build upon.

That's something that we want to build other features on, some of the other ones that you'll see in this presentation use this as well.

我們希望在此基礎上開發其他功能，你將在本演示文稿中看到的其他一些功能也使用了這一點。

So to set this up, today, most of the connectivity decisions that are made on the phone, especially regarding Wi-Fi, tend to be based on data that's gathered locally on the device, right?

是以，今天在手機上做出的大部分連接決定，尤其是有關 Wi-Fi 的決定，往往都是基於設備在地收集的數據，對嗎？

So signal strength, information on whether the network is secure or not, information on whether it's saved or not, that all influences connectivity decisions.

是以，信號強度、網絡是否安全的資訊、網絡是否已保存的資訊，都會影響連接決策。

So I mentioned the Xfinity Wi-Fi example earlier.

所以我剛才提到了 Xfinity Wi-Fi 的例子。

Wouldn't it be great if you could tell which of those 20 million hotspots are good and which are bad before you connect it, right?

如果在連接之前就能知道這 2000 萬個熱點中哪些是好的，哪些是壞的，豈不更好？

If the system could tell, it can make more intelligent decisions.

如果系統能夠分辨，就能做出更明智的決定。

And so we want to start to bring to bear some of the historical network quality information that Google's gathered on all these different networks over time to make better connectivity decisions from an automated system perspective, as well as to inform better user decisions on making network selection decisions.

是以，我們希望開始利用谷歌長期以來在所有這些不同網絡上收集到的一些歷史網絡品質資訊，從自動化系統的角度做出更好的連接決策，併為用戶做出更好的網絡選擇決策提供資訊。

So that's one important data source that we want to bring to bear across a lot of the connectivity decision-making that you'll see in the next few slides as well.

是以，這也是我們希望在接下來的幾張幻燈片中看到的許多連接性決策中使用的一個重要數據源。

So in the initial case, what we want to do is primarily apply this to public networks.

是以，在初始情況下，我們要做的主要是將其應用於公共網絡。

As many of you know, most of the growth in Wi-Fi over the past few years has been wide area public networks like Xfinity, Time Warner Cable, AT&T, et cetera.

很多人都知道，在過去幾年裡，Wi-Fi 的大部分增長都來自廣域公共網絡，如 Xfinity、時代華納有線、AT&T 等。

And so we want to make better use of this technology to make those experiences better.

是以，我們希望更好地利用這項技術，讓這些體驗變得更好。

So typical use case would be, if you're walking around and you have Xfinity Wi-Fi saved, normally you'd be auto-connected to any of them.

是以，典型的用例是，如果你在四處走動，並保存了 Xfinity Wi-Fi，通常你會自動連接到其中任何一個。

This will help you determine which ones are high and low quality and potentially avoid the lowest quality ones of those.

這將幫助您確定哪些是高質量的，哪些是低質量的，並有可能避開其中品質最低的。

So what would you need to do to enable this for your users?

那麼，您需要做些什麼才能為用戶啟用這一功能呢？

We'll have more details on this coming up, but for now, what we would like to request is that folks insert this snippet into their config.xml file for their overlay.

我們將提供更多相關細節，但現在，我們希望大家能將此代碼段插入到他們的疊加配置文件 config.xml 中。

And then that more information about kind of the tests and how to implement all those things would be coming potentially in a future integration doc.

然後，更多關於測試和如何實現這些功能的資訊可能會在未來的集成文檔中提供。

But that's kind of the basic level of enabling that score.

但這只是實現這一功能的基本層面。

I'll talk about some of the features that are built using this data and this information in the next few slides.

我將在接下來的幾張幻燈片中介紹利用這些數據和資訊構建的一些功能。

So let's talk about the new Wi-Fi settings and Wi-Fi picker.

下面我們來談談新的 Wi-Fi 設置和 Wi-Fi 選擇器。

As part of the broader settings revamp, you know, we're really cleaning up some of the UI UX around settings.

作為更廣泛的設置改版的一部分，我們正在真正清理圍繞設置的一些用戶界面用戶體驗。

I'm sure you guys have heard about some of this already.

我相信你們已經聽說了其中的一些。

If not, it'll come in some of the subsequent talks.

如果沒有，在隨後的會談中也會提到。

But one of the things we want to do with Wi-Fi is align with the broader settings revamp and the broader UI UX improvements, which result in, you know, a little bit less information overload for the user.

但是，我們想在 Wi-Fi 方面做的一件事，就是與更廣泛的設置改造和更廣泛的用戶界面 UX 改進保持一致，從而減少用戶的資訊過載。

One of the other concepts we want to introduce is the idea of a friction badge.

我們要介紹的另一個概念是摩擦徽章。

And what a friction badge tells you, and you can see we've pulled a lot of the locks and things into the side on the right, is it quickly gives you some information about what it would take you to connect to that network.

摩擦徽章會告訴你什麼，你可以看到我們已經把很多鎖和其他東西放到了右側，它能快速為你提供一些資訊，告訴你連接到該網絡需要多少時間。

Those are things that we will start to add in in the friction call.

我們將在摩擦電話會議中開始添加這些內容。

And so users can make better decisions before they connect about what kind of, what they'll have to do to actually get access to a network.

這樣，用戶就能在連接之前做出更好的決定，瞭解他們需要做什麼才能真正接入網絡。

So they don't end up connecting and then being surprised when they have to pay $10 just to get access, right?

這樣，他們就不會在連接後，驚訝地發現要支付 10 美元才能獲得訪問權，對嗎？

So those are the types of things that users have asked us for, for information on.

是以，這些都是用戶要求我們提供的資訊類型。

And we want to start to give users better information on how to make those decisions.

我們希望為用戶提供更好的資訊，幫助他們做出決定。

Over time, we will improve this and try to add more information on other elements that will help drive this user decision-making.

隨著時間的推移，我們將對此進行改進，並嘗試添加更多有關其他元素的資訊，以幫助用戶做出決策。

Okay, another major feature that we want to introduce is something called auto Wi-Fi.

好了，我們要介紹的另一個主要功能是自動 Wi-Fi 功能。

So I mentioned earlier the scenario where, you might get home and forget to turn Wi-Fi back on.

所以，我之前提到過一種情況，你可能回到家後忘記重新打開 Wi-Fi 網絡。

How many of you have, in the past month, forgotten to turn Wi-Fi on at least once?

在過去的一個月裡，有多少人至少有一次忘記打開 Wi-Fi？

Okay, all right, so it's a real problem, right?

好吧，這確實是個問題，對吧？

And if you have kids, they may forget on your behalf too.

如果你有孩子，他們可能也會替你忘記。

So this is something that costs users a lot of money from a cellular perspective.

是以，從蜂窩網絡的角度來看，這對用戶來說是一筆不小的開支。

What we want to do is just make it very easy for users to get Wi-Fi back on when they're near a saved network.

我們要做的就是讓用戶在靠近已保存的網絡時，能非常容易地恢復 Wi-Fi 功能。

So we know saved networks is a strong intention from the user that they want to be connected to this when it's available.

是以，我們知道保存網絡是用戶的強烈意願，他們希望在網絡可用時與之連接。

And so one of the things we can take advantage of is that there are ambient scans already occurring for use with location services that allow us to determine when one of those networks is in range.

是以，我們可以利用的其中一點是，已經出現了用於定位服務的環境掃描，使我們能夠確定這些網絡中的一個何時處於範圍內。

So we can just compare the list of networks in those ambient scans with the saved networks list and use that to reactivate Wi-Fi on behalf of the user when those are in range.

是以，我們只需將這些環境掃描中的網絡列表與保存的網絡列表進行比較，並在這些網絡處於範圍內時，使用該列表代表用戶重新激活 Wi-Fi 網絡。

Of course, we can also do things like quality checking, things like that.

當然，我們還可以進行質量檢查等工作。

But a typical use case would be, if I'm out and about and I turn off Wi-Fi because it's not working, sometime later I'll get home and then this will just activate automatically.

但一個典型的用例是，如果我出門在外，因為 Wi-Fi 不能正常工作而關閉了 Wi-Fi，過段時間我回到家後，它就會自動激活。

So this is a fairly easy fix for an important user problem that, believe it or not, causes a lot of pain for many of our users.

是以，這是一個相當容易解決的重要用戶問題，信不信由你，它給我們的許多用戶帶來了很多痛苦。

Okay, so one other thing, open Wi-Fi networks notification.

好了，還有一件事，打開 Wi-Fi 網絡通知。

So I have a before and after here on the right.

Many of you probably see this one up top, right?

你們中的許多人可能都看到了上面的這張圖，對嗎？

And what that does today is that will pop for any open network.

現在的情況是，任何開放式網絡都會彈出這樣的提示。