Name: 如何開始使用人工智能哈拉機器人 | BBC Ideas (How to get started with AI chatbots | BBC Ideas)
Uploaded: 2025-10-07T17:58:17.000Z
Duration: 5 min 2 s

反身代名詞

Even if you haven't used it yourself, you might have heard about it or come across social media posts using it, pictures of how friends might look in 20 years time, or as an action figure doll.

就算你沒親自用過，可能也聽過，或是看過社群媒體上用它生成的貼文，像是朋友20年後的樣貌，或是變成公仔娃娃。

Generative Artificial Intelligence is a computer technology capable of creating text, images, audio and videos incredibly quickly.

生成式人工智慧是一種電腦技術，能夠超快速地創造文字、圖像、音訊和影片。

Every day, hundreds of millions of people use Genai to write emails, develop ideas, and

每天，數億人使用 Genai 來寫電子郵件、發想點子，

You access generative AI through a chatbot it's like having a conversation.

你透過 chatbot 使用生成式AI，就像在對話一樣。

Every time you ask an AI chatbot a question or prompt it to perform a task, it predicts what you would like as a response, based on analyzing millions and millions of pieces of data that it's already cataloged.

每次你問AI chatbot一個問題，或請它執行任務時，它都會分析自己已經編目的數百萬筆資料，預測你想要的回答。

You can even get it to answer with a particular tone, for example chatty, funny or deadly serious.

你甚至可以要求它用特定的語氣回答，例如活潑、有趣或非常嚴肅。

Or if you're using audio, a particular voice.

或者如果你用的是語音，特定的聲音。

It's getting so good at this it can almost feel like chatting to a person.

它做得這麼好，感覺就像在跟真人哈拉一樣。

Chatbots like Copilot or chatgpt can be used as assistants that can help with a range of tasks, everything from prioritising your to do list to planning your next holiday or drafting a best man speech.

像 Copilot 或 chatgpt 這樣的 chatbot 可以當作助理，幫你處理各種任務，從安排待辦事項、規劃下次的假期，到撰寫婚禮致詞都可以。

So how do you get started with an AI chatbot?

那麼，要怎麼開始使用 AI chatbot 呢？

Getting set up with an account is pretty straightforward.

If your school or employer already has guidelines, follow their instructions.

如果你的學校或公司已經有相關規定，就按照他們的訓示來做。

Once you're set up, start asking IT questions and see how it responds.

設定好之後，開始問 IT 問題，看看它的回應。

It's easy to be impressed when it rewrites your CV or plans a round the world trip for you in seconds.

當它幾秒鐘內就幫你重寫履歷或規劃環遊世界行程時，很容易讓人印象深刻。

But before you start relying on it, you need to understand a few key things.

但在你開始依賴它之前，你需要先了解一些關鍵的事情。

Firstly, the responses you get can look and sound very convincing, but

首先，你收到的回應，無論看起來或聽起來都可能非常令人信服，但是

that doesn't mean they're right or the information in them is true.

不代表它們就是正確的，裡面的資訊也未必是真的。

Known as AI hallucinations, there have been cases where chatbots have advised users to add glue to pizza, eat rocks, or given dubious medical or legal information.

這被稱為 AI 幻覺，曾有 chatbot 建議使用者在披薩裡加膠水、吃石頭，或是提供可疑的醫療或法律資訊。

You really do need to check the information they give you against reliable sources.

你真的需要將它們給的資訊，跟可靠的來源做對比檢查。

And that doesn't just mean a quick cross check with Google.

而且這不只是跟 Google 快速交叉比對而已。

Most search engines now provide summaries to queries which are themselves generated by AI, so they can also be misleading.

現在大多數搜尋引擎都會針對查詢提供總結，而這些總結本身也是由 AI 生成的，所以它們也可能誤導人。

So don't just copy and paste what the chatbot spits out.

所以，不要只是複製貼上 chatbot 吐出來的內容。

You could be sharing incorrect or even dangerous information.

你可能會分享到錯誤甚至危險的資訊。

And you'll notice the phrasing can come across as inauthentic and not like you.

而且你會發現，它的措辭聽起來可能不夠真實，不像你平常說話的風格。

Secondly, every time you enter a question or share information with a chatbot, you're helping to train it, making it more intelligent if you like.

其次，每次你輸入問題或跟 chatbot 分享資訊時，你都在幫助訓練它，讓它變得更聰明。

So a simple rule is to always ask yourself, would I be happy sharing this information with someone on a bus?

所以一個簡單的原則是，永遠問問自己，我會不會樂意在公車上把這段資訊分享給別人？

Am I okay with Google, Microsoft or another technology company storing this information about me forever and potentially using it to train their AI systems?

我願意讓 Google、Microsoft 或其他科技公司永遠儲存這些關於我的資訊，並可能用來訓練他們的 AI 系統嗎？

Be really careful before entering private or sensitive personal information.

在輸入私人或敏感的個人資訊之前，請務必小心。

If you're using it for work, always follow your employer's data privacy guidelines.

如果你是在工作上使用，請務必遵守僱主關於資料隱私的準則。

Thirdly, Genai uses up a huge amount of energy.

第三，Genai 會消耗大量的能源。

Providing an AI response needs about 10 times more electricity than a Google search and vast amounts of water.

提供一個 AI 回應大約需要比 Google 搜尋多 10 倍的電力和大量的用水。

Its capabilities aren't necessary for really basic questions like what's the weather in Sydney today?

對於像「今天雪梨的天氣如何？」這種非常基本的問題，它的功能並不是必需的。

But when you do use it, how can you get the most out of it?

但當你使用它時，要如何才能充分利用它呢？

Asking questions, also known as prompts, in the right way really matters.

用對的方式提問，也就是所謂的 prompts，真的非常重要。

Be specific, provide context and be prepared to start again and rephrase if you want a better response.

請具體說明、提供背景資訊，並且如果想要更好的回應，請準備好重新開始並換個說法。

Suggest a packing list for a weekend in Paris in June which includes formal and casual clothing appropriate for a 30 year old British woman.

幫我列一份六月去巴黎週末旅遊的打包清單，要包含適合一位三十歲英國女性的正式和休閒服飾。

Should get you a much more useful answer than what do I need for visiting Paris?

這樣會比問「去巴黎需要帶什麼？」得到更有用的答案。

If you want help with an email, give them information about who you're writing to and how you want to come across.

如果你想請它幫忙寫信，就提供關於收件人是誰，以及你想呈現什麼樣的感覺的資訊。

Help me draft an email to the council asking for a parking ticket refund.

幫我草擬一封信給市政廳，要求退還停車罰單。

Using a polite but persuasive tone should give you a better draft than make the council give me my money back.

使用禮貌但有說服力的語氣，會比「讓市政廳退我錢」得到更好的草稿。

And of course, check the draft is correct and expressed in the way you want it to be.

然後當然，要檢查草稿是否正確，以及是否表達了你想要的方式。

Remember, Generative AI has created a set of handy tools, but

請記得，生成式AI創造了一系列好用的工具，但

they aren't perfect and you definitely need to cross check everything they say.

它們並不完美，你絕對需要交叉驗證它們說的每一件事。

There's a lot more to AI chatbots than we can squeeze into a short film, but

AI chatbot 的功能遠不止我們能在短片裡講的這些，但

Watch the other videos in this series to learn more about how AI can save you time, how to avoid AI scams, and

觀看本系列的其他影片，深入瞭解 AI 如何節省你的時間、如何避免 AI 詐騙，以及

If you enjoyed that, be sure to check out these videos next.

如果你喜歡這部影片，別忘了接著看看這些影片。

And if you haven't already, hit the subscribe button and click the bell to get a notification Each time we upload a new video.

如果你還沒訂閱，請點擊訂閱按鈕並按下鈴鐺，這樣我們每次上傳新影片時你都會收到通知。

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如何開始使用人工智能哈拉機器人 | BBC Ideas (How to get started with AI chatbots | BBC Ideas)

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