In this lesson, we will talk about phrases that you can use when you need to complain at a restaurant.

這一堂課，我們會談到你在餐廳要抱怨的時候可以使用的片語

Are you ready to order, Sir?

先生，請準備要點餐了嗎？

I wanted to try something new today, but I don't see anything interesting on the menu.

我今天想要試試一些新的東西，但是菜單上我看不到什麼有趣的東西

What kind of food are you looking for?

您在找什麼樣的餐點呢？

Hmm.. nothing specific. Actually, I've tried all the dishes that are listed here. I was looking to explore new ones.

嗯......沒什麼特定的。其實，我已經試過菜單上列的所有菜餚了。我想要找一些新菜色

Let me to talk to the chef. I'm sure he can suggest something.

讓我跟主廚說一下。我相信他能夠推薦一些東西

No.That's okay. Let me just suggest that you add some more food variety to your menu. I haven't seen any changes in it, for a while now.

不，沒關係。請容我建議你們為菜單的食物多樣化一點。我已經一段時間沒看到上面有任何變動了

You've been one of our more regular customers. I'll definitely take your suggestion to the manager.

您是我們的大常客之一。我一定會把您的建議轉達給經理知道的

That's good. For now, you can bring me the red sauce pasta and potato wedges.

很好。現在的話，你可以給我一些紅醬義大利麵和馬鈴薯角

Excuse me! Are you out of vegetables today?

不好意思！請問今天都沒蔬菜了嗎？

I am sorry, Sir. I don't understand...

先生，不好意思，我不太了解您的意思......

I ordered a Creamy Vegetable Soup and there aren't many vegetables in it. It's mainly just broth.

我點了一份奶油蔬菜湯，但是裡面只有一些蔬菜。基本上就只是肉湯

I really apologize for that. Allow me to replace it with a better one.

我為此感到非常抱歉。讓我幫您換一道

No. That's alright now. I'll just fill up on the main course.

不用。沒關係。我等等就要吃主菜了

I assure you it won't happen again. As a token of our apologies, we won't charge you for the soup.

我向您保證下次不會再發生。為了聊表我們的歉意，我們招待您湯品的部分

That's good. I hope we won't be disappointed with the food quality.

很好。我希望我不會在對這裡餐食品質再感到失望

You will not, Sir.

不會的

Excuse me! Would you mind telling me who's the cook?

不好意思！你可以告訴我廚師是哪一位嗎？

What's wrong, Sir? Is there anything I can help you with?

請問怎麼了嗎？有任何我可以幫忙的嗎？

Well, as you can see, I ordered a chicken parmigiana and the chicken is not well-cooked.

嗯，如你所見，我點了一份帕馬森起士雞肉，但是這個雞肉沒有煮熟

I really apologize for this mistake. Allow me to get you a better dish.

我對此真的感到很抱歉。讓我幫您換一道

That's alright, but you people have been running this restaurant for so long! Usually such things do not happen here.

沒關係，但是你們這家餐廳已經開那麼久了！理論上應該不會發生這樣的事情呀

It's a random mistake. I apologize on behalf of my chef.

這是意外。我謹代表我的主廚向您致歉

I would appreciate if you can replace it with a well-cooked dish.

我會很高興，如果你可以幫我換一個有煮熟的一道

Sure. Thank you for your patience.

沒問題。感謝您的耐心等候

Excuse me, Captain!

領班，不好意思！

Yes Sir. How can I help you?

先生，請問需要什麼嗎？

Well, it's been 20 minutes since I placed my order. We've haven't received any appetizers or even any drinks yet.

我已經點餐完20分鐘了欸。開胃菜都還沒上，甚至連飲料都沒有

Kindly give me a couple of minutes. I'll check the status of your order.

請給我一些時間。我幫您確認一下您的餐點狀況

Please do so. I'm in a hurry and don't have much time today.

請。我在趕時間，我今天沒有很多時間

Sure. I'll bring your drinks now, and your order will be on your table within the next 5 minutes.

當然。我先幫您上您的飲料，五分鐘內會幫您上菜

Thanks a lot.

感謝

I wanted to try something new today, but I don't see anything interesting on the menu.

我今天想要試試一些新的東西，但是菜單上我看不到什麼有趣的東西

Let me just suggest that you add some more food variety to your menu.

我的建議就是你們要讓你們的菜單的食物多樣一點

I ordered a Creamy Vegetable Soup and there aren't many vegetables in it.

我點了一份奶油蔬菜湯，但是裡面只有一些蔬菜。

Excuse me! Would you mind telling me who's the cook?

不好意思！你可以告訴我廚師是哪一位嗎？

Well, as you can see, I ordered a chicken parmigiana and the chicken is not well-cooked.

嗯，如你所見，我點了一份帕馬森起士雞肉，但是這個雞肉沒有煮熟

I would appreciate if you can replace it with a well-cooked dish.

我會很高興，如果你可以幫我換一個有煮熟的一道

We've haven't received any appetizers or even any drinks yet.

開胃菜都還沒上，甚至連飲料都沒有