Name: 英國廣播公司 BBC Learning English ｜ 隱私風暴 (七) (Private Lives. Part 7. | BBC Learning English.)
Uploaded: 2026-02-26T13:01:51.000Z
Duration: 11 min 24 s

He is the manager of a large supermarket owned by Sainsbury's, one of the biggest food store companies in Britain.

他是英國最大的食品零售商之一 Sainsbury's 旗下大型超市的經理。

During the programme we'll join Alan in his office and on the shop floor.

在這個 programme 中，我們會跟著 Alan 進入他的辦公室和 shop floor。

We'll hear him talk about the kind of people who shop in the supermarket and what they buy.

我們會聽他聊聊來超市購物的客群以及他們買了些什麼。

But before we look at what's on offer in British supermarkets, we learn a little about Alan's life.

但在我們看看英國超市裡有什麼商品之前，先來認識一下 Alan 的生活。

Alan was born in a small town on the west coast of Scotland where he and his brothers went to the local secondary school.

Alan 出生在蘇格蘭西海岸的一個小鎮，他和他的兄弟們在那裡就讀當地的一間綜合學校。

The family lived in a council house, basic housing owned by the state.

他們家住在公營房屋，這是國家擁有的基本住宅。

I've got a mother and father and three brothers.

In terms of hobbies, at a younger age was obviously football mad.

在興趣方面，年輕時我當然是個足球迷。

我加入了一個風笛樂隊，擔任鼓手。

Every Saturday and Sunday, Alan's pipe band took part in local competitions.

每個星期六和星期日，Alan 的風笛樂隊都會參加當地的比賽。

And when Alan and his school friends weren't playing traditional Scottish music, they listened to the latest records by the rock group Status Quo.

當 Alan 和他的學校朋友們不演奏傳統蘇格蘭音樂時，他們會聽搖滾樂團 Status Quo 的最新唱片。

Now really I'm quite happy to listen to most music.

現在我其實很樂意聽各種音樂。

Probably as a child would never have dreamt about getting involved in classical.

小時候大概從沒想過會接觸古典音樂。

We always thought it was a bit softy, but I thoroughly enjoy it now.

我們以前覺得它有點太溫柔了，但現在我非常喜歡。

After he left school, Alan became a trainee metallurgist.

離開學校後，Alan 成了一名冶金學家學徒。

But a possible career studying metals came to an end when the company he was working for ran into financial difficulties and he was made redundant.

但研究金屬的職業生涯在他工作的公司陷入財務困難並被解僱後就結束了。

Alan joined the Royal Navy as an officer and met Judy, who became his wife.

Alan 加入皇家海軍擔任軍官，並在那裡認識了後來的妻子 Judy。

When I left the pipe band I gave up drumming for quite a while and certainly when I got married one of my dreams was to have a drum kit which I eventually bought, but

當我離開風笛樂隊時，我有一段時間沒打鼓了，當然結婚後我的夢想之一就是擁有一套爵士鼓，後來我也買了，但是

subsequently I had to sell it about eight months later because the next door neighbors and half the street were banging on my door demanding that it went.

沒多久我就得賣掉它，大概八個月後，因為隔壁鄰居和半條街的人都敲門，要求我把鼓搬走。

But one day I will ultimately get a drum kit again.

但總有一天我會再擁有一套爵士鼓。

Alan left the Royal Navy after two and a half years and became a trainee manager at Sainsbury's.

Alan 在皇家海軍服役兩年半後離職，並成為 Sainsbury's 的儲備幹部。

Now he's one of their most successful store managers and the branch he's in charge of is typical of many other large out of town supermarkets in affluent parts of Britain.

現在他是他們最成功的店經理之一，他負責的分店就像英國許多其他位於富裕地區的郊區大型超市一樣。

Most British cities and towns have out of town shopping centres.

大多數英國的城市和城鎮都有郊區購物中心。

These have a large supermarket with a large car park.

這些購物中心有一個大型超市和一個大型停車場。

There's also often a petrol station, a do it yourself hardware store, one or two fast food Restaurants and sometimes a multi screen cinema.

通常還會有一個加油站、一家 DIY 五金行、一兩家速食餐廳，有時還會有一個多廳電影院。

This is my office, rather small and cramped considering the size of the building.

這是我的辦公室，考慮到大樓的規模，這裡有點小又擁擠。

On my desk I have a VDU which enables me to access into the systems that we have within the store.

我的桌上有一個 VDU，讓我可以存取我們店內的系統。

And above the desk I have my various files, the most important one being my profit and loss account.

桌上放著我各種的檔案，其中最重要的就是我的損益表。

Also in the office we've got a CCTV that's an internal television system that allows us to monitor various areas within the store.

辦公室裡還有一個 CCTV，這是一個內部電視系統，讓我們可以監控店內的各個區域。

So at the moment it's focused in on one of our checkouts and checkout operators.

所以現在它聚焦在我們其中一個結帳櫃檯和結帳人員身上。

There are 30 checkouts in this supermarket where customers pay for their goods.

這間超市有 30 個結帳櫃檯，供顧客支付商品費用。

Checkout operators pass each item over an electronic scanner which reads the price and produces an itemized bill for the customer.

結帳人員會將每樣商品掃過電子掃描器，掃描器會讀取價格並為顧客列印明細帳單。

There are over 20,000 commodities on sale in the store, including fresh fruit, vegetables, meat and fish, frozen food, bread and cakes, alcoholic and non alcoholic drinks and baby foods.

店內有超過 20,000 種商品販售，包括新鮮水果、蔬菜、肉類和魚類、冷凍食品、麵包和蛋糕、酒精和無酒精飲料以及嬰兒食品。

There's also cleaning products, cooking utensils, children's toys and newspapers.

還有清潔用品、廚房用具、兒童玩具和報紙。

Alan describes his customers as upmarket.

Alan 形容他的顧客是高消費族群。

They can afford to buy expensive products.

They also don't have much time to shop or cook so they tend to buy a lot of ready made meals.

他們也沒有太多時間購物或烹飪，所以傾向於購買很多即時餐點。

Usually the type of shopper we have are interested in getting out the store as quickly as possible.

通常我們這裡的顧客類型是想盡快離開商店。

That may seem a funny thing, but time is precious for people that live around here.

這聽起來可能有點奇怪，但對住在這裡的人來說，時間非常寶貴。

We have a lot of professional types, working mums and so therefore they want to come into the store, buy and leave as quickly as possible.

我們有很多專業人士、職業媽媽，所以他們希望進來商店，買完就盡快離開。

As a result of that we sell a great deal of ready prepared product so that could be ready prepared salad packs, ready meals, so that you basically stick the product in the oven and it's on the table within half an hour or so at home.

是以，我們賣很多即時準備好的產品，像是即食沙拉包、即食餐點，你基本上把產品放進烤箱，大約半小時後就能在家裡上桌了。

Like many British people, Alan and his wife enjoy eating food from other countries.

就像許多英國人一樣，Alan 和他的妻子喜歡品嚐異國料理。

If Alan cooks at all, it's with a wok, a large bowl shaped pan used for Chinese style cooking.

如果 Alan 要煮飯，他會用炒鍋，這是一種用於中式烹調的大圓底鍋。

However, Alan and Judy do sometimes sit down to a traditional British Sunday lunch of roast beef and Yorkshire pudding.

不過，Alan 和 Judy 有時也會坐下來享用傳統英式週日午餐，有烤牛肉和約克郡布丁。

As far as my own shopping habits are concerned, I'm afraid I don't tend to get too involved in that.

就我個人的購物習慣而言，我不太會涉足其中。

Having worked in a supermarket all day, I tend to leave the shopping to my wife.

整天在超市工作後，我傾向於把購物的事交給我的妻子。

In terms of the type of product that we tend to buy at home, our heating habits have changed over the years.

就我們家購買的產品類型而言，我們的飲食習慣這些年來改變了不少。

I used to be a meat and two veg man, a typical British pastime.

我以前是那種「肉配兩種蔬菜」的男人，這是典型的英國人習慣。

But recently we've tended to move to things like pasta that we eat quite a bit of.

但最近我們傾向於改吃義大利麵這類食物，我們吃了不少。

I have a wok so I now tend to Walk things.

我有炒鍋，所以現在傾向於自己動手。

My wife is very happy about that because at least I'm doing it.

我太太對此很高興，因為至少我在做。

We do have a Sunday lunch from time to time and again.

We do eat out generally maybe once or twice a week.

我們通常一週會外出用餐一到兩次。

Alan isn't tempted to do any shopping after a hard day's work running the supermarket.

經過一天辛苦經營超市的工作後，Alan 並沒有想去購物。

As manager, he's responsible for making a profit.

To make a profit, he must ensure that the supermarket shelves are well stocked with whatever customers want to buy.

為了獲利，他必須確保超市貨架上擺滿顧客想買的東西。

Today, Alan predicts good sales of meat which can be cooked on a barbecue, salad, drinks and ice cream.

今天，Alan 預計烤肉用的肉品、沙拉、飲料和冰淇淋會大賣。

I believe it's going to be about 25 degrees outside and we really need to react to the customer needs.

我相信外面的氣溫大約是攝氏25度，我們真的需要回應顧客的需求。

They will be looking to have barbecue products, they will be looking to be buying salad, they will be looking to buy drinks, they will be looking to buy ice cream.

他們會想買烤肉用品，會想買沙拉，會想買飲料，會想買冰淇淋。

That type of product eating outside is becoming more and more popular in Britain.

這類戶外食用的產品在英國越來越受歡迎。

Alan leads us onto the shop floor and as we walk along the long aisle of refrigerated meat, we see staff unloading fresh packs of meat for summer evening barbecues.

Alan 帶我們走到賣場，沿著冷藏肉品長長的走道走，我們看到員工正在卸下新鮮的肉品，準備迎接夏夜的烤肉。

Then we stop in the middle of another long aisle.

接著我們停在另一個長走道的中央。

Here there are shelves and shelves of pet food.

In Britain we are somewhat renowned for our pets.

在英國，我們對寵物相當有名。

We now within this store have a display in excess of 40ft full of canned cat food and dog food and other foods for other pets such as canaries.

我們現在店內有超過40英尺的展示區，擺滿了貓罐頭、狗罐頭，以及其他寵物食品，像是金絲雀的食物。

We do have very large sales on pet food within the company and that is reflected in the type of footage that we actually have within every store.

我們公司寵物食品的銷量非常好，這也反映在我們每家店的影像內容上。

You can have chicken, you can have liver, you can have beef, you can have pheasants, you can have combinations of beef and game.

你可以買到雞肉、肝臟、牛肉、野雞，還有牛肉和野味組合。

Any sort of product that you can think of that your pet might like, I'm sure that we can supply it.

任何你想得到的，你的寵物可能會喜歡的產品，我相信我們都能供應。

Myself, I have a couple of canaries at home.

As we walk back to his office, Alan says that he likes hearing the sound of birdsong at home.

當我們走回他的辦公室時，Alan 說他喜歡在家裡聽到鳥鳴聲。

Alan and his wife live on the outskirts of London in a bungalow with a very well cared for green lawn.

Alan 和他太太住在倫敦郊區一間有著精心打理的綠色草坪的平房裡。

Home improvements, like putting up wallpaper is not Alan's favourite pastime.

像貼壁紙這樣的居家修繕，並不是 Alan 最喜歡的消遣。

We've been married 14 years now and this is our fifth house.

我們結婚 14 年了，這是我們的第五間房子。

We live in a three bedroomed bungalow with a double garage.

我們住在一間有三個臥室的平房，還有一個雙車庫。

We have a fairly large ish garden which I delegate everything to my wife other than the lawn, which I do take great pride in my lawn and I'm forever being told off for buying all this expensive fertilizer and lawnmowers, etc, etc, but

我們有一個算大的花園，除了草坪之外，所有的事情我都交給太太處理，我對我的草坪非常自豪，而且我老是被念說買了這麼多貴的肥料和除草機等等，但是

And I work hard on making sure that looks the business.

我也很努力地確保它看起來很棒。

As far as DIY concerned, you're looking at the world's worst diy.

說到 DIY，你看到的是全世界最糟的 DIY。

I tried desperately to get a decorator in to do it, but

我拼命想找個裝潢師傅來做，但是

unfortunately we weren't able to get one, believe it or not.

說出來你可能不相信，我們就是請不到人。

I've never been so stressed in my life in putting wallpaper up.

我這輩子從沒這麼有壓力過，尤其是在貼壁紙的時候。

Alan would much rather relax in his home than decorate it.

Alan 寧可在家裡放鬆，也不想自己動手裝潢。

What does he enjoy doing when he's not spending time at home?

當他不在家的時候，他喜歡做些什麼呢？

Listen, when I get in from work, it really depends on the time of year.

聽著，我下班回家後，其實要看一年中的什麼時候。

字幕列表影片播放

英國廣播公司 BBC Learning English ｜隱私風暴 (七) (Private Lives. Part 7. | BBC Learning English.)

ultimately

tend

aisle

predict

英國廣播公司 BBC Learning English ｜ 隱私風暴 (七) (Private Lives. Part 7. | BBC Learning English.)

ultimately

tend

aisle

predict

英國廣播公司 BBC Learning English ｜隱私風暴 (七) (Private Lives. Part 7. | BBC Learning English.)