Name: 7道零售業面試題及答案（保證通過！）。 (7 RETAIL INTERVIEW Questions and Answers (PASS GUARANTEED!))
Uploaded: 2021-01-14T09:23:58.000Z
Duration: 14 min 43 s
Description: 【看影片學英語】數萬部 YouTube 影片，搭配英漢字典即點即查，輕鬆掌握單字發音與用法，長久累積看電影不必再看字幕。

Went one on in this interview training video.

I'm gonna teach you how to parse your retail interview on.

I'm gonna give you seven great retail interview questions on also answers.

So if you have a retail interview coming up, I promise you, if you watch this video from beginning to end, your chances of success are gonna increase dramatically.

My name is Richard, but one I've been successful helping people like you to pass interviews for over 20 years.

Now, I've got a great system that I'm going to teach you.

And as I say, if you follow this tutorial, your chances of success will increase dramatically for your retail interview.

So please do subscribe to the channel on if you click, subscribe, but in the red one below the video.

Then you will immediately get notified as soon as I create new videos like this and I'm now doing them on a weekly basis.

We've got over 70,000 subscribers now to the channel.

If you like this video at the end, please don't give it a thumbs up.

I really would appreciate that, because that motivates me to doom or on in return, his my promise to you So Promise Number one.

If you watch the video from beginning to end, as they say, your chances of passing a retail interview are gonna skyrocket.

I'm going to give you the top seven retailing to be questions.

The actual answers on Also three questions for you to ask the interview panel at the end of your retailing to get to the interview and you get to the end of the interview you're gonna want to impress the panel on these.

Three questions are going to guarantee that will happen.

I'm gonna give you these slides to download free of charge to help you with your preparations or we need to do is watch the video from beginning to end, and then you'll get the slides with the answers on them to download and used during your preparation.

So retail interview questions and answers before I give you the seven questions and answers three really important tips to help you.

When you are responding to some of the interview questions, it's important to refer to the job description.

So there would have been a job description when you applied for this role and refer to it in your answers, and you'll see that I will do that on a couple of occasions When I give you the subjected answers.

Tip number two, you are going to be asked a question at some stage that relates to availability and how flexibility you are as an employee.

Make sure you prepare your answers beforehand, so I'm gonna give you the question.

And then I'm gonna give you a suggested answer.

And it's around your availability in retail because they need people who are flexible on also available at short notice.

Think carefully how you would deal with customers who are difficult or also be aware of how to deal with a customer complaint.

I can pretty much guarantee in your retail interview you will get asked a question on that basis of how would you deal with a difficult customer?

How would you do if a customer complaint and again watch the video from beginning to end because I'm gonna tell you how to want sir, these very important interview questions.

Likely to get asked this interview question at the beginning.

It's usually like a warm up retail interview question, but they want to know about you, and they want to know basically what you're like in a work scenario.

Now it is okay to go into a bit of brief detail about your work history if it's relevant.

But here's some tips for answering the question.

This is one I want you to refer to the job description in your answer.

Okay, and I'll explain how to do that in the second tip.

Number two, Use the following keywords In your answer.

Tell him that your motivated Tellem your enthusiastic tell them importantly, you are customer focused.

You are also flexible, but you are also reliable.

And in the answer that's coming right now, I'm gonna include all of these key words and phrases for you.

Here's my answer to the retailing to the question.

Tell me about yourself now, before applying for this job.

I studied the job description in detail to make sure I have the skills and expertise to perform the role to a high standard.

I have lots of experience working with people and making people happy is something authorial.

I am a self motivated person who promises to come to work every day with an enthusiastic and consistent attitude.

I have a customer focused mindset and understand your business won't operate successfully without happy on returning customers.

I am attentive, have an eye for detail and can be relied upon to learn the job quickly.

Finally, I am flexible and reliable would be available to work extra hours if required, even to cover someone, shifted short notice or help out the business as and when required.

That's a great answer to the retailing to your question.

Tell me about yourself and it refers to the job description, but it gets your interview off to a flying start.

Don't forget you're gonna get a copy of these slides at some stage, so stick around.

You are due to leave work at 5 p.m. Your replacement worker doesn't show up.

Okay, so tip number one, you have to stay behind and help out.

There is simply no other arms or option two this retail into the question.

Now this question is assessing how flexible you are is a retail employees, but also assessing how much you care about their company.

So, obviously, whilst it's your right to leave work at 5 p.m. No employer wants to hire an employee who isn't flexible, especially in a situation like this, which could actually happen.

So here's my answer to the retailing to question your duty.

Lee work at 5 p.m. Your replacement worker doesn't show up.

OK, the simple answer is I would stay behind until they ever turned up or an alternative replacement could be sort.

I would never leave the business in trouble on the understand.

Working in retail requires a level of flexibility Now.

Obviously, it would be important to establish why my coworker haven't turned up without giving notice on.

I would implement steps to make sure they were safe.

First of all, now, one of the positive traits IAB is a flexible attitude to work and also a commitment to reliability.

I can assure you that I would never let you down or would be on hand to cover situations like these as and when they arose, a great response to that interview question.

Okay, question Number three described a time when you dealt with an unhappy customer.

This is one of those questions, even dealing with the complaint or dealing with an unhappy customer.

So what I've done for you within this answer is up tied in dealing with the customer in the correct way, but also resolving the complaint.

Okay, so Tiffany born give a specific example when answering this question because it says, describe the time.

It doesn't say what would you do in this kind of situation?

But it asks for a specific example, so make sure you give one tip number to use a star technique to structure your response to this question.

So what I mean by that it starts off and tell him what the situation waas why the customer was unhappy.

Then explain the task what had to be done or what you wanted to achieve when dealing with the customer.

Then tell the interview panel actually you talk to resolve the issue and then finally tell the interview panel what the outcome was.

All the end result and make sure it's positive.

So when I give you the answer in a second, I'm gonna put upon the left inside situation task action results to help structure the response perfectly for you in your interview.

A customer entered the store well, a star was working in a previous job.

He came up to the retail desk and started complaining in an angry tone how a member of our staff just been rude to him on the phone.

Now it was my job to resolve the situation for the customer in a satisfactory manner whilst also investigating a complaint to make sure the situation did not happen again.

I started off by listening attentively to the customers complaint.

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7道零售業面試題及答案（保證通過！）。 (7 RETAIL INTERVIEW Questions and Answers (PASS GUARANTEED!))

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