And in this tutorial, I am going to teach you how to pass a CIVIL SERVICE MANAGER interview.

Now, it does not matter which department you are being interviewed for within the civil

service.

If you are being interviewed as a manager, please do make sure you watch this tutorial

from start straight through to finish, because it will make a huge difference to your preparation.

I want you to pass your civil service manager interview!

Now, before I get into those tips.

A very warm welcome to this interview training tutorial.

As I say, my name is Richard McMunn.

That's me there in the center.

I'm a former member of the civil service, nearly 17 years, in fact.

I then left and I've been helping people since then to pass their interviews through this

channel and on my website, PassMyInterview.com by giving you top scoring answers to the likely

interview questions that will come up.

Please do make sure you SUBSCRIBE to the channel by clicking the red button below the video.

And I would also very much appreciate your support if you gave the video a LIKE.

(Thank you very much.)

Okay, let's get straight into it.

What are these Civil Service Manager Interview Questions and more importantly, those high

scoring answers?

Here we go, the first question.

So, tell me about yourself and why you think you'll excel in the position of a civil service

manager?

Here's my top scoring answer.

“I am a highly positive and effective manager who, having researched the Civil Service in

detail, feels my skills, experience and leadership competencies are a strong match for this important

public service.

I am forward-thinking and have the ability to understand how my role, as a manager, will

fit into the wider organizational and strategic aims of the Civil Service.

I can also make effective decisions that are derived from expertise, assessing all of the

facts available to me, and also ensuring I put the needs of the Civil Service and the

department I am a part of, at the centre I everything I do.

I believe I will make a great manager because I understand the Civil Service is a continually

changing organization that needs people who can adapt, embrace change, manage multiple

tasks and projects concurrently, and also inspire others to do the same.

That's a cracking answer!

It is in-depth.

The reason why is in-depth is because there's two elements to the question.

Tell me about yourself, and then why do you think you will excel in the position?

You will notice that I've used lots of positive buzzwords, and key words and phrases that

I believe will resonate positively with the civil service recruitment stafs.

I'm talking about ‘wider organization and strategic aims’ of the civil service.

The fact you can ‘make effective decisions’ that are derived from ‘expertise, assessing

all the facts available’, and also ‘ensuring you put the needs of the service and the department

at the center of everything you do’.

That's a great answer.

You can either pause the video and write these answers down as I go.

Or if you don't want to go through the hassle, because there's a lot of them, then I will

tell you how can download the full set and you can have them within your inbox within

two minutes flat, as we progress through the tutorial.

Next question of your civil service manager interview.

So, how do you go about making effective decisions as a manager?

You and I know, that to be good as a manager, to be competent in your role, you have to

be an effective ‘decision maker’.

And there is a process to follow when you make any kind of decision.

Here is a great answer to this question.

Excuse me.

“I make effective decisions by first of all deciding what I want to achieve for the

organization I am working for.

This is important because, if your decision making process does not have a purpose or

clear definition, it makes it tougher to make the right choices.

My decision making is based on sound judgement, evidence-based information and facts, and

the knowledge of the people who I am working with.

This enables me to arrive at accurate, expert and professional decisions every time, that

are in the best interests of my employer.”

If you go into the civil service manager interview and they ask you questions about making decisions,

use that answer, and if you follow that, you’ll have a clear purpose of what your decision

is and how you get there.

By tapping into the people that, you know, the knowledge you have available and also

using sound judgment and evidence based information.

In fact, you will not go wrong.

Next question of your civil service manager interview.

Tell me what skills and qualities you think are needed to perform the role of a civil

service manager to the necessary standards?

Having worked in the civil service myself, I believe you need a unique set of skills

to be a manager.

It's different from working in a non-public service organization.

Here's my answer to this question.

“I think you really need an abundance of skills and qualities that are all focused

on managerial and leadership capabilities.

Firstly, you need to be able to manage and inspire people from within your team to achieve

the strategic vision of the Civil Service.

You also have to be supportive during challenging times and seek to empower people to deliver

important projects using an innovative and forward-thinking approach to problem solving.

As a Civil Service Manager, you have to embrace change positively and act as a positive role

model at all times whilst managing your team.

Integrity is also very important, and you must always set high standards for everyone

to follow.

Other skills and qualities include, being able to communicate and collaborate effectively

with other internal departments and external stakeholders who may have a vested interest

in the Civil Service.

Finally, being able to multi-task and manage multiple, challenging projects concurrently

is a vital skill of a competent Civil Service Manager.”

Now this question has to be… (apologies) This answer has to be in-depth, in my opinion,

because it says tell me what skills and qualities you think are needed?

Well, you do need an abundance of skills and qualities, and this demonstrates that you

are intelligent, you are smart, and you have considered carefully the needs of a civil

service manager when he or she is performing their role competently.

Next question: What would you focus on during your daily work as a manager and leader within

the civil service to ensure you are effective?

That's a tough question!

My advice, when preparing for this, is to study the civil service to see what their

values are.

What is it that they focus on in their work collectively within the different departments,

and then structure your answer around that.

Now, I'm going to give you a great answer to that question in one second, but when you

are ready, if you want to click that link in the top right-hand corner of the video,

it will take you to my website where you can download all of the answers to my recommended

23 CIVIL SERVICE MANAGER INTERVIEW QUESTIONS.

And they are all top scoring answers!

You get all of the ones that I’m going through now, and an additional bunch to help you prepare

fully.

Back to that question.

What would you focus on during your daily work as a manager and leader within a civil

service to ensure you are effective?

Here we go.

“I would carry out my duties with pride and passion, communicate with my staff with

purpose and clarity, uphold the principles of the Civil Service at all times by acting

with honesty and integrity, and also be enthusiastic despite the challenges we might be facing

as a team or department.

I would also encourage inclusive working, champion those within the team who work hard,

support fairness and diversity and also encourage everyone to work towards achieving the vision

of the Civil Service whilst managing my staff in a straightforward, honest and motivated

manner.”

GET IN!!

That’s a great answer.

A rock solid answer; positive in nature, and again, it demonstrates you are a smart and

intelligent employee.

Next question.

Tell me about a time when you created a written report that was important.

What did you consider when creating the report?

Now, writing reports is something that you will do on a regular basis as a civil service

manager.

This is a difficult question.

Here is my suggested answer.

You know that you have to give a specific situation that you were in?

Tell me about a time when you created a written report that was important and what did you

consider?

So here we go.

“In my previous job, I was asked by the Managing Director to create a year-end report

based on the performance of the department I was responsible for.

This was a challenging report to write, but one that I was determined to complete on time,

and to the right standard.

I considered a number of factors, including the audience I was writing the report for.

Basically, the report needed to focus on honesty, clarity and include recommendations for improvement

based on a thorough analysis of my team’s performance.

I also considered what I would need to focus on the following year in order to improve

on the previous years’ performance, whilst highlighting the resources I would need to

achieve these objectives.

The final report was delivered on time to my Managing Director and she was extremely

pleased with how concise the report was, and also in respect of the honest and analytical

approach I took when writing it.”

Don't forget, if you want all of my Civil Service Manager Interview Questions & Answers,

click the link below the video.

It's in the description, and I've pinned it to the top comment below this video.

Or, if you want to click the link at the top right hand corner, that will also take to

the same page.

Hope you enjoyed that.

I LOVE teaching you guys and creating these unique answers to help people through interviews.

Thank you for watching and I wish you the best in your pursuit to becoming a CIVIL SERVICE

MANAGER.

Have a brilliant day.