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  • Now it does not matter what level Executive officer interview you have coming up.

  • Whether it's higher.

  • Executive chief executive, it does not matter.

  • This presentation will make a significant difference to your preparation on also your performance at the interview.

  • So please do make sure you watch the video from beginning to end on Also, take notes as I progress now, before I get into the questions.

  • Answers on the tips.

  • A very warm welcome to these tutorial.

  • My name is Richard one.

  • That's me there in the center.

  • I am very passionate about helping people to pass their interviews. 00:00:45.670 --> 00:01:1.350 I've been doing it for many, many years now, on in this particular video, I'm gonna focus on giving you high scoring answers that you can't find anywhere else, and they are based on the competence is that will be assessed during an executive officer interview. 00:01:1.440 --> 00:01:12.350 From my own experience, I spent almost 17 years in the fire service as an officer I spent a lot of time in recruitment, developing core competences and attributes.

  • So the advice that I'm giving you is sound and it is solid.

  • Now, before I get into those, please make sure you subscribe by clicking the red button below the video on.

  • That way, you're not gonna miss out on any of the weekly training videos that I'm uploading.

  • We've got over 100,000 subscribers to the channel on.

  • Also, I would very, very much appreciate it if you gave the video of thumbs up.

  • Thank you very much.

  • That would be much, much appreciated.

  • Now, two really important tips before I get into those questions on the answers Your executive officer interview.

  • The first tip is make sure you demonstrate through evidence based answers how you match the accessible competences.

  • So I'm gonna delve a little bit deeper into that in a second. 00:01:57.740 --> 00:02:7.260 But what I mean by evidence based answers is where you have previously carried out work that is a match for the competency that is being assessed. 00:02:7.270 --> 00:02:9.430 That is very, very important. 00:02:9.500 --> 00:02:30.440 Some people that interviews at this level, which is obviously a very high level, will say what they would do in a certain situation, but if you can say well, I've already done this before and this is what I've done You're providing evidence based answers, which demonstrates that you can d'oh do the job and you can achieve the competencies that are being assessed.

  • And like I say, they are high level competences in this role.

  • It's It's a very important role within any organization.

  • So these type of competences will include professionalism and integrity, an ability to lead, to manage and to inspire a team or internal department.

  • You must have great communication on negotiation skills are also persuasive skills as well. 00:02:57.340 --> 00:03:5.550 Being ableto persuade the directors of the CEO and you know, to go your course of action with regards to a project or a task. 00:03:5.740 --> 00:03:12.830 Obviously, you need to make important decisions, so I recommend you have an understanding off the decision making process.

  • So what process do you go through when you make decisions and I will give you a sample answer.

  • Join this tutorial also a commitment to organizational values.

  • So what do I mean by that?

  • What does not matter whether you're applying to become an executive officer within the public sector or the private sector.

  • The majority of organizations of that size will have values or objectives or a mission statement that they want to work towards.

  • You should show a commitment to values.

  • So think about time in a previous role when you demonstrated a commitment to values.

  • Another one is having great analytical skills and also problem solving skills.

  • So within this kind of role, you can't turn around ago.

  • I'm not really sure what we're going to do.

  • We need to sort this out. 00:03:59.540 --> 00:04:7.480 So you have to be the one who takes responsibility for solving problems and also continuous professional development. 00:04:7.480 --> 00:04:12.280 Think about the kind of CPD work you've done over the years.

  • How do you take control of your own development, your own personal professional development, and I'll give you a good answer to that again.

  • As we progress through this course on also delivery off results, you should have a proven track record off being successful off delivering results where it's small projects managing small teams are large ones.

  • It doesn't matter.

  • The fact is you have to provide evidence of when you have delivered, so the second tip is when you are answering the the competency based interview questions.

  • My advice is to make solid use of the star technique.

  • Now.

  • This is a method that is used in some of you will be aware of this, but if you're not, I'll give it a break down in a second. 00:04:53.220 --> 00:05:0.670 But when you structure your answers to the competency based interview questions, use a star technique, which is come onto it right now. 00:05:0.940 --> 00:05:1.780 Situation. 00:05:1.780 --> 00:05:3.450 Task action results. 00:05:4.040 --> 00:05:7.530 So what you do, let's say the interview questions. 00:05:7.530 --> 00:05:27.250 Can you give me an example off When you drove a team toward achieving exceptional results despite some challenges, you would start off and tell the interview panel this situation that you were in seats are working in a previous role as, for example, on the head of a department and the task waas ex wife sent.

  • So you tell him the task.

  • So start off.

  • Explain the situation you were in.

  • Tell the interview panel the task that needed to be done.

  • What was the objective?

  • What was the goal then going to detail and I would suggest that this will usually be the larger part of your response.

  • The action telling into panel what action you took and also what action other people took, who you were in control off and and finally tell him the results.

  • So the result should be obviously positive following yours and other action over people's actions. 00:05:57.980 --> 00:06:3.160 Now, if you want to go one step further, add another are at the end, which will be reflection. 00:06:3.330 --> 00:06:6.070 So situation task action resulted in reflection. 00:06:6.170 --> 00:06:16.430 So you would say once we finished the task or the project, I've got everyone together and we reflected upon our performance to try and learn how we could improve from next for next time.

  • Okay, so that gives it a wider depth off response.

  • So that's how to create evidence based answers.

  • Now let me give you a number off executive officer interview questions and answers No constructed.

  • Most of these using the star techniques of the first question.

  • Why'd you want to become an executive office officer for our organization?

  • What qualities do you have that will make you effective in the role?

  • So do you think about the qualities that you have?

  • My advice would be to get a copy of the competencies and then a line, those with your qualities so they will resonate with the interview panel.

  • So here's my suggested answer. 00:06:54.570 --> 00:07:7.760 Over the years, I have been working hard on developing my own skills, qualities and attributes to ensure I am ready to become a competent executive officer who can deliver exceptional results for the organization I'm working for. 00:07:7.990 --> 00:07:12.590 I want to become an executive officer because but the challenge the role presents itself.

  • The fact, too, that the position gives me the opportunity to make a huge positive difference to your organization and also because I believe the abilities I possess are a perfect match for the role.

  • I am highly professional, highly organized, like a motivated lead, a team to achieve talk objectives when I am also strategically aware.

  • Finally, I will always act as a positive role model for your organization, and I will work with determination and rigor in everything I do within the role.

  • So that's a strong, hard hitting response that's very positive, and I made good use off powerful key words and phrases so that could be applied to any kind of executive officer Row on. 00:07:54.280 --> 00:08:2.860 By the way, I'll tell you where you can download a copy of these questions and answers as I progress through the tutorial, so please do stick around next question. 00:08:2.910 --> 00:08:11.000 As our executive officer, you won't need to make difficult decisions on a regular basis, explained the decision making process.

  • You utilize what's making important decisions.

  • So what they want to know here is when you make those decisions, what's the thought process?

  • Because you can apply pretty much the same four process toe, every difficult decision that you make.

  • So here's my suggested answers to the executive opposite.

  • To be questioned as our EO, you will need to make difficult decisions on a regular basis, explained the decision making process you utilize whilst making those important decisions.

  • Here we go.

  • Whenever making important decisions, I will utilize an eight step approach that includes identifying that decision actually needs to be made on dhe.

  • More importantly, by what time frame, I will then gather all information and facts available, including information provided by key, experienced organizational personnel.

  • I will then assess the information and write down the options I have available well, then conduct a risk assessment and decide the likely outcome of each decision on the impact it will have on the organization as a whole will then take action based on the most suitable and appropriate option of that is available to me.

  • For once I've made the decision and taken the appropriate course of action.

  • I will review my decision with a view to learning from the process to help my team and I improved and continually learn and develop.

  • So that's a really solid answer.

  • But it shows that you, you know, you have a Thora decision making process in mind that you use when you go through each of those steps.

  • So an expression How do you manage your own personal and professional development to ensure you maintain peak performance? 00:09:47.900 --> 00:10:7.250 So one of the competences might be during your interview about continuous professional or personal development, you know, do you take responsibility for it now when you're working in organizations, when you're working at lower level rolls, you would normally have somebody who will conduct an appraisal on debt will be down to them to come up with your own development. 00:10:7.250 --> 00:10:12.410 But within this high level role, it will usually be down to you to manage your own professional development.

  • So here's my suggested answer to this question.

  • I manage my own development in three specific ways.

  • Firstly, I ensure that I subscribe to relevant industry journals and I spend at least one hour per week reading or watching videos to ensure I am kept fully up to date with industry developments, policies and procedures.

  • Secondly, I attend a minimum of two continuous professional development courses or seminars each year that have been identified by conducting a self appraisal based on my own previous 12 months performance.

  • The courses and seminars are usually centered on helping me to develop a key skill or particular attributes that will enable me to continually perform and grow within the role. 00:10:54.080 --> 00:11:3.970 Finally, from a personal development perspective, I like to read at least one non fictional self development book each month based on leadership, management and general personal development. 00:11:3.970 --> 00:11:7.930 The last book I read Waas Sir Alex Ferguson's book entitled Leading. 00:11:7.940 --> 00:11:16.090 Although I am Not a massive fan of football, I found the leadership lessons from someone who has excel within its field to be both inspirational and enlightening.

  • So I've given an example air of of what I believe is a brilliant book to read.

  • If you're a leader and you might have your own book that you read all you want to, but just head over to Amazon and talking leadership books, and it'll give you some examples, Andi, Yet and get a copy and read it.

  • That's a great book, by the way.

  • Now I'm gonna stick around.

  • I'm gonna give you another interview question in a second with the answer for executive officer.

  • But there is a link appeared right now in the top right hand corner off this video.

  • If you want to download, there's 21 of them.

  • All 21. 00:11:46.810 --> 00:12:0.400 Executive officer interview questions and answers, and they're applicable for any executive officer role, whether it's higher, executive chief executive and they're perfect for your interview so you can click that Lincoln taking through to my website where you can download a copy off them on. 00:12:0.400 --> 00:12:5.890 But all I do is a charge of very small fee, which helps me to maintain on the costs of my website. 00:12:6.240 --> 00:12:6.960 Okay, next question. 00:12:6.960 --> 00:12:14.010 Tell me about a time when you used effective communication skills to influence a senior manager, company director or CEO.

  • So we're looking here about effective communication skills were looking at influencing here when you view influence somebody.

  • So here's my suggested answer.

  • In a previous role, I was required to prepare a cost versus benefits presentation for my CEO based on a new piece of software I wanted the organization to purchase.

  • The software would enable the business toe analyze organization customer service feedback with a view to improving the overall customer service experience.

  • My presentation was based on the fact that the software would increase company turnover due to the improved customer satisfaction levels.

  • Now. 00:12:49.970 --> 00:13:0.040 During the presentation, I put forward facts and evidence that, as faras was feasibly possible, demonstrated to software to was almost guaranteed to improve company turnover. 00:13:0.210 --> 00:13:12.430 Join the presentation I utilized confident communication skills back totally strong facts and evidence to persuade my CEO that a tool was an absolute must investment that would be a huge benefit to our company.

  • At the end of the presentation, my CEO agreed to purchase a software tool.

  • After six months of use, the turnover had increased by 7.5%.

  • Is a direct result off its implementation.

  • So another solid answer but you can use is a structure to correct your own.

  • Now I hope you enjoyed that.

  • Click the link below the video right now to download or 21 executive officer interview questions and answers.

  • Or you could go direct to my website past mine, too dot com Hope you've enjoyed that.

  • And I sincerely hope you found it to be a benefit.

  • Like don't get subscribing a very, very much appreciate it if you get the video a thumbs up.

  • If you have any questions whatsoever about your executive officer interview, put them in the comments section below and I will be more than happy to answer them.

  • Thank you for watching on. 00:13:54.590 --> 00:14:0.520 I sincerely wish you all the very best in your pursuit to becoming an executive officer. 00:14:0.530 --> 00:14:1.180 Thank you very much. 00:14:1.190 --> 00:14:1.990 Have a brilliant day.

Now it does not matter what level Executive officer interview you have coming up.

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EXECUTIVE OFFICER面試題及答案(CEO面試題、HEO面試題)。 (EXECUTIVE OFFICER Interview Questions And Answers (CEO Interview Questions, HEO Interview))

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    林宜悉 發佈於 2021 年 01 月 14 日
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