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Hello there, my name is Richard McMunn from the interview training company PassMyInterview.com.
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And in this tutorial, I will teach you how to prepare for and pass a United Nations interview.
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It does not matter which job you are applying for within the United Nations, or for that
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matter which country you are applying within, please do what this tutorial from beginning
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to end, because it will make a big difference to your preparation! I am going to give you
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a number of interview questions and also suggested answers. So, like I say, please do stick around
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and watch it from beginning to end. Before I get into those questions, answers and the
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tips, a very warm welcome to this United Nations interview training tutorial. My name is Richard
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McMunn. That's me there in the center. I've been helping people for about 20 years now
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to pass their interviews. I do that primarily by always giving you top-scoring answers.
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Please do SUBSCRIBE so you don't miss out on any of the weekly training videos I'm uploading.
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We have about 200,000 subscribers now within our interview training community. I don't
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want you to miss out. Also, if you are enjoying this tutorial, or if you find it useful, please
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do give it a thumbs up. By clicking the LIKE button below the video, that always motivates
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me to create more content for you. Thank you very much! Now in this tutorial, I am going
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to cover standard United Nations interview questions, and also competency-based interview
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questions too. As you probably know, the United Nations do use competency-based interview
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questions to assess your skills and qualities. Now, I want to quickly stress that all of
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the proceeds from this video and the accompanying guide are going to be donated to UNICEF. We
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don't make any money from this video or of the advertising costs and the guide that I
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offer you. The sales from that do go to the brilliant charity, UNICEF. OK. Let's get into
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my United Nations interview questions and answers. Here we go. The first question I
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want you to prepare for is: Tell me about yourself and the qualities you can bring to
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the United Nations? Here is my suggested answer. “I first became aware of the great work
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carried out by the United Nations when I was younger and being someone who feels passionately
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about the values and ethics you abide by, the passion, skills and experiences I possess
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are a natural fit for this role. Prior to applying, I considered carefully the UN mission
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and vision statements, and more importantly, the competencies needed to perform this role
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to the right levels. My experiences to date include, always acting with professionalism
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and integrity, being able to work effectively as a wider team, having a ‘can-do’ and
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persistent approach to all tasks, being able to communicate strongly with clients and stakeholders
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and also planning and organizing my work effectively. I strongly believe that, if I am successful
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in my ambition to working for the United Nations in this role, I will be able to contribute
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positively to the team and the organization to help you continually work towards achieving
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your objectives.” That is very strong and positive answer. It is in-depth but it is
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my belief that by creating in-depth answers you are effectively doing something different
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than the majority of candidates, which is giving them ‘evidence’ of why you are
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the right person for the role. The second interview question: Why do you want to work
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for the United Nations? What are your reasons? In your preparation for this interview question,
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I encourage you to write down FIVE REASONS why you want to work for the United Nations.
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Here is my suggested answer. “I want to work for the United Nations simply because
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you are an organization who shares the same passion and beliefs that I have held for many
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years. Promoting international peace, strengthening action towards climate control, human rights,
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the eradication of poverty and education are all objectives I want to be a part of. The
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work you carry out is ongoing and requires determination, professionalism, integrity
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and patience, and I would feel immensely proud to part of your organization. I understand
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that to work for the United Nations there comes a huge amount of responsibility, and
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I am ready for the challenge that this role will bring if you deem me to be a suitable
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fit for your organization.” So that, in my view, is it provides a number of great
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reasons WHY you would want to work for the United Nations. It shows that you've really
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thought carefully about the reasons why. But as I say, I encourage you to write down your
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own FIVE REASONS why you want to work for this incredible organization. Next interview
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question: “Provide an example of when you experienced a setback at work?” This is
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an example of a United Nations competency-based interview question, and we have to give them
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a Specific Example; a specific scenario that you've been in when you experienced a setback
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at work. Now, the important is that you had a setback, but what you did about it. You
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have to be positive. You have to look at setbacks as a learning experience and, you know, use
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‘determination’ and a ‘positive attitude’ to overcome the setback. Here is my answer
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to this question. “When I first started work, I was part of a team whose responsibility
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it was to complete and deliver an important project for a client. We all worked really
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hard on the project for three months. However, when we came to deliver the project, the client
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refused to pay the invoice because we had failed to deliver the exact specification
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on one particular element of the project. The setback was entirely our fault. We immediately
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took responsibility for the issue, put things right before resubmitting the project to the
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client for reconsideration. They were then happy to pay the invoice. Whenever a setback
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occurs, I always take ownership of the situation, put things right and, above all, learn lessons
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from the situation so I can continually improve and develop and also prevent the same thing
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from happening again.” Now, whatever response you use, that final part: “Whenever a setback
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occurs, I always take ownership of a situation to put things right, learn lessons, then I
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make sure I improve and develop so it doesn't happen again.” That is the important part.
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In my opinion, it's a positive indicator of how you work! Okay, so that's the important
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part. In my opinion, it is how you RESPOND to the setback. I have still got a large number
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to run through, so please do stick around. But if you want to download my United Nations
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Interview Questions and Answers guide, there is a link that has appeared in the top right
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hand corner of that video. You don't have to click it yet, because I've got more questions
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to run through, but don't forget: all proceeds of the sale from that guide go to UNICEF.
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Next question. “Tell me how you would explain something complex or difficult to someone
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who did not have the same level of knowledge as you?” I'll just quickly repeat that interview
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question. “Tell me how you would explain something complex or difficult to someone
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who did not have the same level of knowledge as you?” So, again, this is a competency
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based interview question. Here is my answer for you. “I fully understand the importance
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of communicating effectively and using a style that is conducive to your audience. On that
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basis, in this type of situation, I would first of all ascertain exactly which aspect
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of what it is I was trying to explain, was not being understood. I would when look to
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explain it in a different manner. For example, I would cut out any jargon, simplify the text
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or choice of words I was using, and also look to use relatable scenarios and situations
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to clearly get the information across and understood. It would be my responsibility
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to know my audience well and to bridge any knowledge gaps that were present.
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As human beings, we are also better learning and absorbing from a visual perspective, so
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if I could use relatable drawings or diagrams whilst communicating, I most certainly would
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do. Finally, after encouraging open questions, I would make sure I confirmed and clarified
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the person fully understood my message and explanations.” That's a great answer! It
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shows that you are thinking outside the box and you are looking at different ways to getting
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your message across and confirming by asking open questions that they do, in fact, understand
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exactly what you are telling them. Next question. Describe a situation when you put the needs
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of a client or a customer first? So, describe a situation when you put the needs of a client
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or a customer first? Here is my suggested answer. “In my previous job I was speaking
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to a customer on the telephone who needed help understanding one of our products. The
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customer had limited technical ability, and so I decided to go the extra mile and help
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her fully understand the product. Under normal circumstances, I was not permitted to spend
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any longer than two minutes on each call. However, I saw this as an exceptional situation,
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and I felt it was in the best interests of the customer that we put her needs first.
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In all, it took me thirteen minutes to answer all of her questions and to make sure she
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fully understood how the product worked. I understand the importance of looking after
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customers and clients and to make sure I put their needs first when the situation requires
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me to do so whilst working for the United Nations.” Next question of the United Nations
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interview: “Explain to me how you organize and plan your workload?” Working in an organization
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such as the United Nations you, in my opinion, need to be really good at organizing and planning
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your workload. How do you actually do that? Here is my suggested answer. “I organize
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and plan my work by following four specific steps. The first step (STEP 1) is to determine
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the tasks that need my attention. During STEP 2, I will prioritize and sequence my work.
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I decide which tasks are the most important, and then create a ‘to do list’ based on
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the order and priority of each task. During STEP 3, I always set a definitive timescale
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for completion of each task. The timescale I choose will be very much dependent on when
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the client or my manager needs the task completing by. I always ensure all tasks are completed
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on time and will work extra hours if needed to fulfil my obligations. Finally, STEP 4
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involves me looking to remove any obstacles or distractions that may hinder me from completing
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priority tasks. For example, if I have a non-urgent call or task booked in, I may move these to
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make way for the more important and priority work I need to complete.” That demonstrates
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that you've got a number of steps that you follow to make sure all of your work is organized
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and it is planned well in advance. That shows that you are an organized person. Next question
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of your United Nations interview preparation: “Describe a situation you were in when you
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encouraged a team to be more proactive or positive? This is quite a difficult question.
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Describe a situation you were in when you encouraged the team to be more proactive or
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positive? This is another example of a competency based interview question that focuses on the
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competency of TEAMWORK. Here is my suggested answer. “I really enjoy working as part
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of a team, and one particular situation comes to mind where I managed to motivate a team
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to get back on track to achieve our objectives. One day, I was attending a meeting that involved
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lots of different internal team members, external stakeholders and clients. The meeting did
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not have a specific agenda, and there was also no chairperson to control or direct the
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meeting. As the meeting progressed, I felt we were drifting away from the meeting objectives
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and so I decided to take ownership of the situation by encouraging everyone to be more
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focused on the meeting goals. I actually offered to chair the meeting, and with everyone’s
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approval, I quickly drew up a list of items we needed to discuss. I then gave everybody
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the option to contribute to the discussion before making notes of the action points and
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then moving on to the next agenda item. Once the meeting as completed, everyone congratulated
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me for encouraging everyone to gain focus and clarity and for facilitating a more proactive
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approach to the meeting.” That shows that you can TAKE OWNERSHIP of situations and encourage
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everybody and say… “Look, come on, we need to be more positive. We need to be more
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proactive and fulfill our obligations as a team.” If you would like to download my
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full set of United Nations interview questions and answers, there’s 17 in total, click
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the link in the top-right hand corner. Don't forget all the proceeds go to UNICEF. We donate
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them on a quarterly basis. All the profits from this video and that guide go direct to
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UNICEF. So, it is a good cause. Don't forget to LIKE the video. Thank you very much! Please
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SUBSCRIBE. And if you want to connect with me on LinkedIn.com, my linked in ‘link’
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is in the description below the video. I hope you have a brilliant day. Thank you very much
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indeed for watching and tuning in and for subscribing to my CareerVidz channel! I wish
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you the best for passing your United Nations interview! Thank you very much.