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  • What will the companies of the future look like?

  • How should they behave?

  • In August, the Business Roundtable,

  • which speaks for America's biggest companies,

  • from Amazon to JP Morgan Chase, provided a hint.

  • The group amended its two decade old declaration

  • that corporations exist principally

  • to serve their shareholders, to enshrine

  • a fundamental commitment to all of our stakeholders

  • - customers, employees, suppliers, communities,

  • and last in the list, investors.

  • What's driving this shift in corporate purpose?

  • The continuing attempt to restore trust in business,

  • badly damaged during the financial crisis.

  • Generational change, bringing new people

  • into the workforce with higher expectations,

  • and the technological tools to hold employers to account.

  • Consumer pressure, a renewed interest

  • in the investment opportunities in

  • environmental, social, and governance improvements.

  • And, cynics would say, companies desperate, self-interested

  • desire to avoid regulation and retain their licence

  • to operate.

  • Enthusiasts for companies with a positive purpose that

  • goes beyond profit are clear.

  • Companies that do not start paying more attention

  • to their own staff, the communities they serve,

  • and the environment as a whole, simply

  • will not survive to be the companies of the future.

  • Businesses that do adopt a broader purpose,

  • on the other hand, will benefit from the reinforced enthusiasm

  • and commitment of their employees and their customers.

  • But even the most environmentally

  • and socially friendly chief executive

  • has to generate enough of a return for the company's owners

  • to make it to that brighter horizon.

  • And managing the trade-offs necessary for the optimal

  • strategy is delicate.

  • Take a traditional oil and gas company.

  • If, as CEO, you move away from fossil fuels too soon,

  • investors will punish you, even as environmentalists applaud.

  • Move too late and your greener competitors

  • will steal a march on you in sustainable energy, as tougher

  • regulation penalises your core operations.

  • Critics point out, though, that purpose is hard to define,

  • let alone to measure.

  • And there are other obstacles in the way

  • of a permanent shift to a longer-term, purpose-led form

  • of capitalism.

  • Many asset managers and some asset owners

  • still seek short-term returns, and are rewarded accordingly.

  • National and regional differences in corporate

  • culture make it hard to apply a one-size-fits-all approach

  • without antagonising pure profit seekers in, say, the US,

  • or long-termists in Europe.

  • Then there's the threat of growing cynicism

  • if companies disappoint by falling

  • short of their lofty promises.

  • So could the trend towards a new corporate capitalism reverse,

  • as it did in the 1980s, when the postwar consensus

  • on the social responsibility of business

  • gave way to a harder-edged drive towards pure shareholder value?

  • It could.

  • But there are powerful forces working in favour of change.

  • Chief executives can, of course, still decide how seriously

  • to take these disruptive influences and act accordingly.

  • But they would be reckless if they ignored them.

What will the companies of the future look like?

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未來的公司是什麼樣子的|FT中文網 (What the company of the future will look like | FT)

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    林宜悉 發佈於 2021 年 01 月 14 日
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