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  • Ecommerce SEO Case Study - Sales up, margin up.

  • Tim Barrie from Holistic Web Presence here.

  • I guess this what every company wants is to see a result like this by working with an

  • SEO company.

  • To that end, I put this together as a mini case study, and this particular client is

  • a large 180 million dollar global company.

  • We worked to help them get an increase in sales, and we got sales up by 11 percent,

  • margin up by the highest gains ever seen almost 60 percent.

  • In terms of the total web sales, we focused on the US-based e-commerce store, and we got

  • an increase in terms of the amount of business the e-commerce store was doing for that company

  • as well.

  • So I'm going to talk about is, well, what exactly do these results mean and how did

  • we do it and give you a really real world example of that.

  • So, you can see, this is actually an extract from their financial statement and obviously,

  • there's stuff here that I can't share the detail of it but what I want you to see

  • is the nature of these numbers, and these are the two that I'm focusing on, which

  • is January and February.

  • And you can see how sales are up and the margin is up significantly over previous achievements.

  • So you can see these numbers are really quite real.

  • So working with them at an SEO level, we got a significant increase, a positive trend upward

  • in terms of revenue and margin.

  • How did we do it?

  • The first thing to understand is, just the nature of what SEO is all about, what organic

  • ranking is all about, and it's not obvious to everybody just what the difference is.

  • If you get a jump in one position in the search results, it can make a huge amount of difference

  • to the business overall especially if we're talking about big numbers to start with.

  • So, for example, this is a chart created by another company here an analysis.

  • You can search on this kind of thing: “conversion by organic ranking positionis what you

  • would search on and you'll see lots of examples of this and it's pretty well known that

  • if you rank in the top organic position of the number of people that search and then

  • click on something, on average all things being equal, that position gains around just

  • over 20% of all the clicks.

  • However, it drops off very rapidly, if you're on position two, you're going to get around

  • half of that and then it drops off quite a bit and then it drops off more and then it

  • sort of levels out and goes right through.

  • So, this would be page one stuff, position one through ten would be page one results.

  • So, if you're in position eight on page one, and you go up, you're going to get

  • a little bit of an improvement but if you will get position 3, 2 or 1.

  • You can see a huge improvement in your overall sales, and this is just not often well understood.

  • So, focusing on getting an improvement here, can dramatically change the business.

  • To be really clear about what we're talking about here, here's a typical search results

  • page, and I put in a just a random search, so this isn't the key phrase associated

  • with that particular company.

  • I just want you to get the general idea of what this means.

  • These are AdWords.

  • So you can see the little ad symbol there.

  • So, this is paid advertising and this is the top organic result.

  • What this previous slide is talking about here, from here to here, is a change from

  • position two to position one.

  • All things being equal in the search results.

  • And there's a lot of other things that can be done to change the nature of search results

  • but I just want you to understand that key difference.

  • The thing that pops up at this point that most people are going to ask isWhat about

  • the AdWords, if we've got one of these positions.

  • If we've got number one position here in AdWords, wouldn't that be even better than

  • ranking in the number one position?

  • So if we just go back to this, so we can go from 10% to 21% in the top organic position.

  • Meaning, going from here to here, wouldn't going up here be even better?

  • So the answer to that ishell, no!

  • This is what organic vs paid actually looks like from a search point of view.

  • And this is across all industries.

  • What this is telling you is that the organic positions by far, get most of the clicks,

  • so let's just be clear about what this means.

  • This is the paid positions.

  • This position by far gets most of the clicks.

  • People, when they search, have learned whether they think about it or not, to ignore these,

  • because the know they are ads, and they'll typically go straight to this position and

  • click on that one.

  • So, whoever is here, wins.

  • You still win if you're here and you still win if you're here but you're not really

  • winning when you're down there, so you got to get into one of these three positions and

  • you really want to be in this one.

  • So what's the relative difference if we're talking about, if you're here in, say position

  • three, or you're in one of these positions?

  • Is it better to be up here with AdWords and spend money on AdWords than being in position

  • three?

  • As you can see, it's a tiny fraction that AdWords gets compared to the organic positions.

  • Position 3 is getting 7%, how many clicks does the top position in AdWords get?

  • Here you go.

  • 6% of people click on paid search.

  • That's any one of those paid search items not necessarily the top one.

  • 94% of people click on natural search or the organic rankings.

  • So, no AdWords we've blown that one out of the water.

  • AdWords is definitely not the place to be if, you can get into organic ranking, if you

  • can get in position 1,2, or 3 in the organic search results.

  • So that's our goal with this company.

  • That's how we did it is we got them into the top positions in the organic search results.

  • Let's go into a bit more detail.

  • So, what's our methodology?

  • What did we do specifically?

  • Well, let's start with what was previously happening.

  • The previous agency that worked with them, tended to produce an awesome report.

  • There's a lot of companies out there that will be familiar with this, and it was a 22-page

  • beautifully produced report with lots of graphs and all kind of interesting to statistics

  • built into that report.

  • But what they saw over time was a decrease in sales and a decrease in ranking.

  • So, if that sounds familiar to you, you should talk to us.

  • We see this a lot.

  • The key thing to understand here is that a small part of what most companies do, tends

  • to produce a lot of the results.

  • But what they do is they run around doing lots and lots and lots of different things,

  • which have minimal effect.

  • What we do is the opposite of this.

  • We focus on this 20% here.

  • What tends to go wrong is that people tend to ignore that 20% because it's not sexy,

  • it's not interesting, it's hard work, it's boring, it takes time.

  • But it's the part that makes all the difference.

  • What did we do in this particular case?

  • What we did is we focused on specific product pages that we knew if we focus on those and

  • we got an improvement in their ranking, it would increase sales, and improve the businesses

  • revenue.

  • We focused on the boring stuff, the title tags, the description tags, the page content,

  • how many images were on the page, how well they are optimized, and it's amazing how

  • many people just ignore this piece and they ignore the image.

  • They've got maybe one poorly optimized image on the page.

  • We did inter-page linking, that doesn't mean going off on buying links from other

  • places.

  • That means inter-page linking on the same site.

  • We improved the user experience on the site, improved how well that product page worked

  • when somebody accessed it using a mobile device like a smartphone.

  • The problem with doing this kind of stuff is it requires working creatively.

  • So, what a lot of people don't understand, this blue line is the title tag.

  • If you change the way this is worded and it's more interesting than the one above it, more

  • people will click on it.

  • It will rise to the top.

  • The biggest single ranking factor now, isn't whether you stuffed the page with keywords,

  • it's if more people click on your search result rather than somebody else's.

  • And you have the chance to manipulate that by being creative here.

  • So, if you're good at writing copy, if you're great at phrasing things in a way that makes

  • people want to click on this one, just fractionally more than this one, you can get a significant

  • change in the rank results.

  • This change, from position two to position one just by getting that right.

  • Now, that requires a lot of thought and creativity, to figure out for every key phrase and every

  • set of search results, you've got to think what you're trying to rank for.

  • You've got to look at these and figure out how can I beat the competitive title tags?

  • This blue line are the title tags, and that's just one example of the kind of work that

  • you need to do if you want to be ranking in the top position.

  • That's just title tags.

  • You have to do the same thing.

  • With description tags.

  • Rewriting the page content, building it out, making it more interesting, making it richer,

  • providing product explanations, providing support material on the product, putting really

  • good images of the individual products.

  • Images that are just the individual products in situ with just a regular photograph or

  • maybe people using them even or in the context that they would be used.

  • There are lots of creative ways to improve the way the image is visualized.

  • Inter-page links, that's all about referring to the product on other pages on the website

  • and creating links from other pages to give that page more authority.

  • I'll give you an example of a user experience.

  • How many clicks does it take to get to the product?

  • Every time you have an extra click to get to the product, you're losing about 30%

  • of your audience.

  • You want to make it very easy to navigate to the product.

  • Nowadays, it's startling just how many people are accessing and buying things online on

  • their cellphone.

  • There's a general trend not to be using regular computers but just using the mobile

  • platform.

  • So, if you improve this user experience, you'll get more sales.

  • If you improve the user experience, Google's algorithm will notice that there's that

  • improvement there and you will rank higher as a result of it.

  • So this is all the hard work, the real work of SEO.

  • Of increasing the visibility of individual products.

  • So, how would you get this nice positive trend?

  • How do you get an increase in sales?

  • Well, you've got work to do.

  • We get a happy client.

  • When the clients are happy, and their sales are going up, they'll increase the budget

  • and we can then have more time to do more things to improve their website even further.

  • If you want results like the ecommerce SEO case study examples that I've just showed

  • you, then call us at the Holistic Web Presence.

  • It's (801) 349-8226.

  • We'd love to talk to you!

Ecommerce SEO Case Study - Sales up, margin up.

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