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  • So in this video I'm going to show you guys what it's like to work in a Japanese office.

    在這影片裡,我要介紹一下在日本辦公室工作會是什麼模樣

  • This is Emi, a 24 year old Japanese woman working in Tokyo, and she's just waking up.

    這是Emi,一位在東京工作的24歲日本女性,而她現在正要起床

  • This is her morning routine -

    這是她早上的例行公事

  • she doesn't take a shower to get ready for work, as some may assume.

    她不會在上班前沖澡,跟一些人認為的不一樣

  • Like many Japanese, she prefers taking a bath in the evening before she goes to bed instead.

    跟很多日本人相同,她比較喜歡在晚上睡覺前洗澡

  • How long does it take to put on your makeup?

    你會花多少時間化妝?

  • Nice spread, but who made breakfast for you?

    很多樣東西耶,誰幫你準備早餐?

  • Well, Emi completely bailed on breakfast.

    喔,Emi完全拋棄了早餐

  • It's okay, though, she's trying to be on time.

    但沒關係啦,她只是想準時上班

  • In fact, many Japanese just grab a small breakfast like an onigiri from the convenience store on their way to work.

    其實很多日本人只會吃少量的早餐,像是在上班路上便利商店買的飯糰

  • So if you didn't notice already, Emi still lives with a family, which is a fairly common thing in Japan -

    你可能已經察覺到了,Emi還跟她的家人一起住,這在日本蠻常見的

  • even after graduating from university.

    甚至在大學畢業後也一樣

  • Emi commutes to work by train, but the closest train station from her house is about a 10 minute walk.

    Emi搭地鐵去上班,但是離她家最近的地鐵站大概要走10分鐘

  • The average commute time in Tokyo is about 45 minutes to an hour.

    在東京,平均通勤時間大概45分鐘到1個小時

  • An hour train ride in the morning!

    早上一個小時的搭車時間!

  • Sounds a bit long but Emi is quite lucky as she doesn't need to transfer trains in the morning like others.

    聽起來很久,但Emi已經蠻幸運的了,因為她不用像其他人一樣,在早上還要轉車

  • So this is the train. Right now, it's arriving.

    這就是她搭的地鐵,已經要到站了

  • It's such a long, long ride!

    真的搭超級久的!

  • So Emi's office is located in the Otemachi area, which is considered Tokyo's premier business district.

    Emi的辦公室位在大手町站,是東京的高級商業區

  • She works for a company called Pasona, one of the largest staffing service companies in Japan.

    她在一家叫做Pasona的公司工作,日本最大的人力派遣服務公司之一

  • There's about 4000 staff in her office alone,

    光在她的辦公室裡,就有快4000名員工

  • and about 9000 in total worldwide.

    世界各地的員工加起來則大概有9000名

  • Is this building only Pasona people?

    這棟大樓只有Pasona的員工嗎?

  • You don't have a monitor?

    你沒有一個外接螢幕嗎?

  • And that's Emi's boss. Super friendly.

    那是Emi的老闆,人超好的

  • And this is Emi's office - as you can see, very open and colorful compared to most Japanese offices.

    這就是Emi的辦公室。跟大多數日本辦公室比起來,你可以看到這是一個非常開放和有許多色彩的空間

  • Since Emi works in the PR department, her first task of the day is to read all the newspapers,

    因為Emi在公關部門工作,她每天早上第一件任務就是閱讀所有的報紙

  • so she's up to speed with what's going on in Japan and the rest of the world.

    如此一來才能跟上日本和世界各地正在發生的事

  • And today's Monday, so she has to catch up on all the news over the weekend,

    而今天是星期一,她必須了解所有週末發生的事

  • so she's in a bit of a rush.

    所以她現在有點忙

  • Check out this view outside, it's pretty dope.

    看看這外面的景色,蠻棒的

  • Is everyone here doing the same job?

    在這裡的大家都在做同樣的工作嗎?

  • How are people seated in the office?

    辦公室的座位是怎麼安排的?

  • So check this out - this happens often in Japanese offices.

    快看,這常在日本辦公室出現

  • This lady is passing out souvenir sweets from her vacation.

    這位女士在分發她放假時買的甜點紀念品

  • It's called "omiyage" in Japanese.

    在日文裡叫做『omiyage』

  • It's customary in Japan to bring something back from your vacation for people in the office.

    在日本,放假完後帶一些紀念品給同事是一種習慣

  • It's kind of a way to show gratitude to others for letting you take a break from work

    這是謝謝他們讓你遠離工作喘口氣

  • and for them covering you while you're away.

    並暫代你工作的一種方法

  • Oh, and there's another person doing it!

    喔,又有另一個人在這麼做了!

  • In my 15+ years in Japan, I've never seen anyone forget to do this.

    我待在日本有15年以上了,從來沒看過有人忘記這件事

  • So one thing I'm really noticing is just how quiet this office is.

    我察覺到這個辦公室真的很安靜

  • There's not a lot of loud voices,

    沒有什麼很大的聲響

  • which I guess when working in a workspace like this, where it's all open,

    我想這對在像是這樣一個完全開放的辦公空間工作的人來說

  • it's very, very helpful.

    是非常、非常有幫助的

  • Literally it's like actually fairly respectable.

    這樣真的很尊重大家

  • Not a lot of people are talking -

    沒有很多人在講話

  • you can actually get work done here because no one's too loud.

    因爲沒有人太大聲,所以你真的可以不被打擾地順利完成工作

  • People actually don't wear headphones.

    這裡人們不戴耳機

  • In my previous office, I used to wear headphones.

    在我之前的辦公室,我會戴耳機

  • But that was probably just me.

    但可能只有我啦

  • But I've actually noticed something interesting.

    我也察覺到一件有趣的事

  • I don't know if it's something worldwide.

    我不知道世界上其他地方有沒有

  • There was a desk with a little humidifier on it.

    在桌子上有一個加濕器

  • Is that something that's just Japan, or does the rest of the world where like people have humidifiers on their desk because the air is too dry?

    是只有日本有嗎?還是世界上其他地方也會有人因為空氣太乾,也會在桌上放加濕器?

  • So what I'm showing you right now is the company's morning assembly meeting.

    我現在給你們看的是,這個公司早上的集合會議

  • In Japanese, it's called "chourei", and it takes place every morning.

    在日文裡叫做『chourei』,是每天早上會開的會議

  • I'm kind of surprised that Emi's company still does this, being as progressive as they are,

    我還蠻驚訝Emi的公司已經這麼進步了,還在執行這樣的會議

  • as you see this more commonly practiced in old traditional Japanese companies.

    因為這樣的會議通常會在比較傳統的日本老公司進行

  • Basically during the meeting, they share important company news from different departments.

    基本上在會議中,他們會分享來自不同部門的重要公司內部新聞

  • I suppose it's equivalent to today's company email newsletter blast.

    我想就跟現在會狂發的公司新聞報一樣

  • Then after the company-wide meeting finishes, each department gets together and they do the same thing.

    然後在這個全公司參與的會議結束後,每個部門會再聚在一起做同樣的事

  • Okay, since Emi's busy with her work, let's play Curious George and explore the office.

    好吧,既然Emi工作很忙,我們來大冒險、探索一下這間辦公室

  • So let's just go down here and see what they have...

    我們從這邊下去看看他們有什麼......

  • So you can see this is the pantry area.

    你可以看到這邊是茶水間

  • So she fills all the water heating pots up in the morning.

    她每天早上會把熱水瓶裝滿

  • It's then literally used to make tea, which is served during client meetings throughout the day.

    然後就可以用來泡茶,在接下來的一整天在客戶會議上供大家享用

  • So this is quite interesting because this is one of the executive offices here.

    這裡滿有趣的,因為它是一個行政會議室

  • And you can see that there's no wall here - it's an open space,

    然後你可以看到它完全沒有牆,是一個開放的空間

  • it's just like this entire office.

    就像這整個辦公室的風格一樣

  • So I just found out the CEO has a whole stack of blank birthday cards to give out to people.

    我剛剛發現CEO有整疊空白生日卡片,可以用來分給大家

  • What he uses it for is like, he knows a lot of people apparently, and whenever there's a birthday,

    這個對他的用處是,因為他認識太多人了,所以只要有人生日

  • he just grabs a card he likes and then writes on the birthday card and sends it.

    他就拿張他喜歡的卡片,然後寫些祝福寄出去

  • But I'm really liking his style.

    我真的蠻喜歡他的風格的

  • It's pretty dope!

    很酷!

  • Emi, where are you going?

    Emi,你要去哪裡?

  • It's crazy she's actually going to work out in the middle of the day, at 10 o'clock right now.

    現在大白天的10點鐘,她要去運動真的很瘋狂

  • It's quite progressive, in my opinion, that a company allows employees to work out during the day.

    在我看來,公司能讓員工在上班空檔去運動真的很進步

  • Let alone having a full gym built inside of the office.

    更不用提在公司裡有一個專屬的健身房了

  • You do need to pay a monthly fee, though,

    但你還是要付月費的啦

  • and if you want, they have personal trainers to customize your workout.

    而且如果你想要的話,他們有私人教練能客製化你的訓練

  • It's pretty neat that they can, like, work out in the middle of the day.

    能在大白天讓你運動是蠻酷的

  • She's actually still wearing her suit.

    她其實還穿著套裝

  • If you do want to come here and like get a full workout on, then you can do that as well.

    如果你真的想來這裡,全身心投入運動也是可以的

  • Check that out - slippers on top of my shoes.

    你看,我穿著鞋子還穿拖鞋

  • Pretty cool, so you can like, come here, wear your regular shoes with the slippers on.

    蠻酷的,你可以來這裡穿你平常的鞋子,然後再穿拖鞋

  • So Emi, you have an hour until lunch break.

    Emi,離午餐休息時間你還剩一個小時

  • What are you working on now?

    你現在要做什麼?

  • How do you like your job?

    你有多喜歡你的工作?

  • So now, she's making phone calls and doing your standard computer work -

    所以她正在打電話,並做些普通的電腦文書處理

  • checking emails, drafting documents, filling out reports etc. -

    查看電子信箱、起草文件、填寫報告等等

  • you know the deal if you've ever worked in an office.

    如果你有在辦公室工作過,你就會了解啦

  • So another interesting thing is that the CEO actually just sits right here in the center of the office.

    那另一件有趣的事情是,CEO其實是坐在整間辦公室的正中間這裡

  • His chair is just right here.

    他的椅子就在這裡

  • I think it's pretty impressive that he just sits right around everyone.

    我想他就這樣跟大家一起坐著,還蠻令人欽佩的

  • Anyone can just like talk to him when he's here.

    在他在這裡的時候,任何人都可以直接跟他講話

  • What do you guys prefer?

    你們喜歡哪樣?

  • Do you guys prefer having like blocked-off cubicles? Or do you like this open office style?

    你們比較喜歡分開的工作隔間嗎?還是你喜歡這種開放的辦公室風格呢?

  • One thing though, he does have the nicest seat in the office.

    值得一提,他的確有全辦公室最好的座位

  • That's one difference.

    那就是一個差別

  • So I'm in the seminar room right now.

    我正在會議室裡

  • Emi is downstairs doing her work, so let's explore the office.

    Emi在樓下處理公事,所以我們來逛逛辦公室吧

  • I heard there might be a combini on the third floor, so let's go check it out.

    我聽說好像在三樓有一個便利商店,所以我們去看看吧

  • It's a proper combinb, has like everything you would want.

    這是一個很不錯的便利商店,有全部你需要的東西

  • It has drinks, bakery stuff, even has some bentos, all the onigiris you'd want.

    有飲料、麵包,還有一些便當跟你可以想到的全部飯糰種類

  • It's kind of cool just like walking around this place.

    逛這個地方還蠻酷的

  • Here's a quick peek into the little boy's room - not much different than the rest of the world.

    很快地看一下男廁,跟世界上其他男廁沒什麼不同

  • Oh wait, maybe except the sound button built into the bidet.

    喔等等,馬桶旁邊這個音樂按鈕可能不太一樣

  • It helps mask noises when using the toilet.

    它會幫你在讓如廁時,掩蓋一下聲音

  • Never really heard anyone use it in the men's office toilet.

    在男廁裡是沒有聽過有人用過啦

  • But apparently, it's almost always using in the women's toilet.

    但好像在女廁裡總會有人用

  • I guess women are more embarrassed to let others hear their, uh, noises.

    我想女性們可能對他們所發出的,呃,聲音,比較害羞

  • I heard about this - this is a global salon. Let's go inside and check it out.

    我有聽過這個,這是個世界沙龍。我們進去裡面看看!

  • Oh, wow. It's nice to see the employees working on their English skills.

    哇,看到員工在學習增進英文能力真的很棒

  • And so apparently, they even have this open space here for everyone to use, which is nice.

    他們甚至有這個開放空間給所有人使用,真的不錯

  • Look, man, Emi has a sweet office.

    你看,Emi的辦公室真的很棒

  • They shouldn't have let me just walk around by myself this whole entire time.

    他們不應該讓我這樣走來走去

  • Finally, lunchtime.

    終於到了午餐時間

  • She's asking coworkers if they want to go to lunch together.

    她在問同事要不要一起去吃午餐

  • You probably don't notice but she's using "keigo", which is a polite form in Japanese.

    你可能沒有察覺到,但她在使用的是『keigo』,是日文裡的敬語

  • So I'm guessing that Emi's talking to her coworkers that are more senior than her, called "sempai", which makes her the "kohai"

    所以我猜Emi正在跟較為資深的同事講話,叫做『sempai』,而她則是他們的『kohai』

  • and it's probably one of the more difficult things to master for non-Japanese working in a Japanese office.

    而這可能是對非日本人來說,在日本辦公室裡比較困難掌握的事情

  • Oh, in Japan, it's not only polite to hold the open elevator button for everyone to get out, but sometimes,

    噢,在日本按著按鈕讓大家先出去不僅僅是一種禮貌

  • people will go back and forth on who'll hold the elevator open,

    有時候大家還會來回搶著按那個按鈕

  • as it's another way to earn those office respect points.

    而這是另一種贏得好感分的方法

  • So the first bar has this bakery,

    第一個吧台有這個麵包店

  • and we have salads over there,

    而我們在那邊有沙拉

  • and if you're an employee here, you get a discount.

    如果你是這裡的員工的話,會有折扣

  • So I guess we get to choose all the bread that we want.

    我想我們可以選擇想要的麵包

  • So I found out that all the food sold at this bakery is made in the building by the company's subsidiary called Pasona Heartful.

    我發現在這麵包店販賣的所有食物,是由這間公司的子公司Pasona Heartful製作的

  • They employ workers and artists with disabilities and their philosophy is "talent knows no handicap", which I think is pretty cool.

    他們雇用有身心障礙的員工跟藝術家,而他們的哲學是「才華無關障礙」,我覺得很酷

  • They even created a lot of the art seen throughout the office, including the Olympic designs we saw at the elevator earlier today.

    他們還在整個公司裡製作了許多藝術佈置,像是我們今天稍早看到的奧林匹雅主題設計

  • And what's wonderful is that the first floor cafeteria area is open to the public.

    很棒的是,一樓的餐廳是開放給大眾的

  • So if any of you decide to visit the office, I definitely recommend getting the shio butter pan -

    所以如果你們任何人想要來參觀辦公室,我真的很推薦你們吃奶油鹽麵包

  • it's amazing.

    真的超驚豔

  • Something else you may not know if you've never seen it before -

    有些可能是你沒看過就不會知道的東西

  • the wet towels provided with the food is to wipe your hands before you eat.

    像是濕紙巾會跟食物一起送上來,讓你可以在吃東西之前擦手

  • Just wanted to mention it as many countries don't offer wet towels.

    我提到這個,是因為有很多國家不會提供濕紙巾

  • Another thing that might surprise you is that everyone's eating their salad with chopsticks.

    另一個可能會讓你感到驚訝的是,大家都用筷子吃沙拉

  • And when you finish, you've got to clean up your garbage and put away your trays or plates if they have any.

    當你吃完後,你要清理垃圾,並且把餐盤放回去

  • This is also common in Japanese fast food joints like McDonald's or soba shops.

    這在日本速食店,像是麥當勞或是蕎麥麵店,都蠻常見的

  • Anyway, I've gotten used to all these since I've been in Japan for so long.

    總之因為我已經待在日本很久了,所以對這些都很習慣

  • But what do you think about the wet towels, salad chopsticks or even cleaning up after yourself?

    但你對這些濕紙巾、沙拉用筷、甚至是自行清理的動作,有什麼看法嗎?

  • They have a farm up here and I gonna check it out.

    他們有一個小牧場,我必須要來參觀

  • So we have a few more minutes before Emi has to go back to the office.

    我們在Emi要回去辦公室之前還有一點時間

  • But Emi asked me if I wanted to check out the farm.

    Emi問我要不要來參觀牧場

  • Yeah, you heard me - a real deal farm in the office.

    對,你沒聽錯,一個在辦公大樓裡的牧場

  • I was pretty surprised myself.

    我個人是蠻驚訝的

  • Apparently, it's open to the public so if you want to take your kids and pet the animals, it's all good.

    它是對外開放的,所以如果你想要帶小孩來見見動物,是沒問題的

  • I personally prefer to see animals in their natural habitat.

    我自己比較喜歡在大自然裡看到動物

  • But, to each their own.

    但人各有所好囉

  • You can actually come up here during your break time and feed animals.

    你真的可以在休息時間來這邊,然後餵餵動物

  • I mean, she's like pretty lucky to be here working for this company cos you don't get a lot of Japanese companies this progressive or like, offering so many services.

    我真的覺得他能在這間公司工作很幸運,因為沒有那麼多日本公司會這麼開明,或是提供這麼多服務

  • But I do have allergies, so I'm gotta keep my mask on.

    但我會過敏,所以我必須戴上口罩

  • Oh, and they even have fierce-looking owls.

    噢,他們還有看起來很兇的貓頭鷹

  • Oh, and just in case you're wondering about the animals' well-being, I'm told the facility provides 24-hour ventilation,

    喔,如果你對這些動物的健康有些疑惑的話,服務人員告訴我他們提供24小時通風系統

  • the animals are returned to an outside farm every few months,

    每幾個月動物就會回到外面的農場

  • and owls are allowed to fly around the entire floor in the evenings.

    然後貓頭鷹在晚上是能夠在整個樓層到處飛的

  • That was actually pretty cool.

    那真的很酷

  • So in the afternoon, she has several meetings packed into her schedule.

    在下午她有幾個會議排進時程表裡

  • She has a health check.

    她做了一個健康檢查

  • There's a difference between "genko" and "kenko". "Genko" check, not health check.

    『genko』跟『kenko』不太一樣,是『genko』檢查、不是健康檢查

  • So basically, her senpai reviews a document she made and provides feedback to finalize it.

    所以基本上,她的前輩在看她寫的文件草稿,並提供一些回饋來作最後確認

  • Awaji Island is an island in the southwestern part of Japan.

    淡路島是在日本西南方的一個島嶼

  • Emi's currently working on a project there so she has regular video conferences with that office.

    Emi負責那邊的一個專案,所以她常跟那邊的辦公室有定期的視訊會議

  • 5:52 right now. It's not even six and people are already starting to head out.

    現在是5:52,還不到6點人們就開始起身準備離開了

  • I mean, if you look around, there's still people that are working, obviously.

    我的意思是,如果你環顧一下辦公室,還是有人在工作啦

  • But I think we're heading out now.

    但我想現在我們要離開了

  • I guess she's done.

    她應該結束工作了

  • In old school Japanese companies, it would have been death to leave the office before your superiors.

    在比較傳統的日本公司,完全不可能在你主管之前離開

  • In fact, I have several friends working in those type of offices, and they're always working late.

    事實上我有好幾個朋友在那種公司工作,他們總會晚下班

  • Seems like Emi's office is way more flexible, and lets you leave when you finish your work for the day.

    看起來Emi的公司更有彈性,讓你在結束工作後就能離開

  • Make sense, right?

    完全合理,對吧?

  • Apparently the restaurant in the basement floor is free for employees.

    員工在地下一樓的餐廳用餐是完全免費的

  • That's amazing, isn't it?

    那真的很棒,對吧?

  • And you guys know, I love free.

    你們都知道,我最喜歡免費的東西啦

  • I don't think the beer is free though.

    但我想啤酒應該不是免費的

  • So all four women work in the same company.

    這四位女性都在同公司工作

  • But two of them work in sales on a completely different floor.

    但其中兩位是在銷售部門,在完全不同的樓層

  • They all met a few years back during company training.

    他們在前幾年公司訓練的時候認識的

  • See, when new grads enter a company for the first time, they're required to go through a formal company training called "kenshuu" in Japanese.

    當新的畢業生第一次加入一個公司,他們必須經歷一個正式公司訓練,在日文裡叫做『kenshuu』

  • It's different with each company but in their case, they actually had an induction ceremony,

    每個公司都不一樣,但是他們是有入社儀式的

  • spent one week off-site together, and

    在公司之外的地方相處一個星期

  • had an additional two and a half months of training at the office.

    然後在辦公室花另外兩個半月的時間進行訓練

  • This is like how it's supposed to be right?

    應該就是要這樣,對吧?

  • A regular work day in Japan.

    在日本一個平凡的工作天

  • Let me know what you guys think in the comments.

    留言讓我知道你們的想法

  • If you thought there was anything that like, stood out to you,

    如果你覺得有什麼事情對你來說,是非常不同的

  • or that you thought was weird

    或是你覺得很怪

  • or that you thought was just like pretty much standard in the rest of the world.

    或你覺得跟世界上其他地方的標準差不多

  • Let me know in the comments.

    留言讓我知道!

  • If you guys want to see what I'm doing on the daily,

    如果你們想看我在日常生活中都在做什麼

  • Let me know in the comments.

    在下面留言讓我知道喔

  • then definitely check out my Instagram account.

    絕對要去看我的Instagram帳號喔

  • And if you want to help support the channel,

    如果你想支持我們的頻道

  • check out my Tokyo merch,

    去看看我的東京周邊商品系列吧

  • the link is always in the description.

    連結都會在敘述欄位裡

  • And now I can finally have a beer with them.

    現在我終於要去跟他們喝杯啤酒了

So in this video I'm going to show you guys what it's like to work in a Japanese office.

在這影片裡,我要介紹一下在日本辦公室工作會是什麼模樣

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