Get familiar with your consumer rights, as you may be able to claim compensation if you find yourself stuck at departures.

熟悉消費者權益，如果離境時卡關，您可能可以獲得賠償。

If your flight is departing from an EU Airport or is on an EU-based airline,

如果您的班機是從歐盟機場出發，或屬於歐盟國家的航空公司，

the denied boarding regulation means you're entitled to free assistance if your flight is due to arrive at its destination more than two hours late.

根據「航班讓位賠償」，如果班機晚到目的地兩小時以上，您將有權獲得免費協助。

This includes phone calls and free meals and drinks as appropriate to the delay.

包括免費撥打電話、餐點及飲料 (符合延遲時間的份量)。

You're also entitled to free accommodation and airport transfers if you have to wait overnight.

如果需要等待一夜，還可以享有免費住宿和機場接送服務。

For delays of three hours, you'll get free assistance plus up to 400 euros in compensation, as long as the delay wasn't caused by extraordinary circumstances.

只要不是特殊情況造成，滿三小時的延誤，您也能獲得免費協助，並獲得最高 400 歐元賠償。

If you're four hours later or more, you could claim as much as 600 euros compensation plus free assistance.

如果遲了四小時或更久，可以申請高達 600 歐元賠償，外加免費援助。

If you reach the five hour mark, you're then entitled to be re-routed on a different flight or refunded.

如果滿五小時，您就有權重新選擇其他班次或退款。

We're asking the government to make sure these rights continue post-Brexit.

我們要求政府在英國脫歐後仍保障這些權利。

So, when the departures noticeboard gives you grief, take a deep breath and explore your options.

所以，當離境告示傳來悲報時，請深呼吸，並開始探索你的選擇吧。

To find out how much you can claim, check out our flight delay calculator tool.

想知道您可以索賠多少，請試用我們的班機延誤計算器工具。