Although workplace cultures and expectations can vary between companies, the basics of the business etiquette can be used in almost every kind of workplace.

雖然各個公司的職場文化及期望有所不同，但基本商務禮儀適用於幾乎所有工作場合。

Business etiquette is all about treating co-workers and customers with respect and honesty.

商務禮儀就是尊重、誠實的對待同事及客戶。

That means things like offering a firm handshake when initially meeting someone, showing up on time, or simply using "please" and "thank you".

例如，初次見面堅定的與對方握手、守時，或最基本的說「請」和「謝謝」

Gestures like these can make the other person feel appreciated.

這些行為都能讓對方感到備受重視。

When having a conversation, always give people your full attention.

進行交談時，一定要將注意力集中在對方身上。

Using good eye contact and being an active listener shows you're engaged and that you value the other person's time and thoughts.

適當的眼神交流及積極傾聽，能顯示出你很投入且重視對方的想法及所花的時間。

Also, write and speak in a friendly, professional tone.

寫作和說話的語氣也要友善且專業。

Staying polite and positive can prevent someone from misunderstanding you.

保持禮貌、積極的態度可避免遭人誤解。

If your tone is bossy or annoyed, on the other hand, it could irritate the other person and make them uncooperative.

如果你語氣霸道或煩躁，可能會激怒對方，使對方不願合作。

In a business setting, it's best to use your smartphones sparingly.

於商務場合應節制使用智慧型手機。

Put it away when you are in a conversation or meeting and focus on the people around you.

談話或開會時收起手機，將注意力集中在周圍的人身上。

Otherwise, if you keep your eyes on your phone, they'll probably feel disrespected.

將目光放在手機上，可能會讓他們感到不被尊重。

How you carry yourself in the workplace can make a big difference in your career.

在工作場合中的表現會大大影響你的職業生涯。

Follow the basics of business etiquette wherever you work, and you'll likely make a strong impression.

無論何時，都要遵循基本商務禮儀，為自己創造良好形象。