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  • When it comes to cars, Americans seem to love the Japanese.

  • But the Japanese don't seem to love Americans back.

  • Japanese brands sell remarkably well in the United States.

  • Several of the best-selling automakers in America are from Japan, and

  • their products seem to dominate entire segments in sales and critical

  • acclaim. Japanese automakers sell so many cars in the U.S.

  • that they actually employ vast numbers of American workers in factories

  • around the country.

  • Japanese automakers actually build a third of all the vehicles made in the

  • U.S. But the Japanese don't seem to be interested in America's SUVs,

  • pickup trucks, muscle cars or just about any vehicle made by Detroit.

  • Ford left Japan entirely in 2017.

  • General Motors keeps a presence there, but it is tinythe largest U.S.

  • automaker sold only 700 cars in Japan in 2018.

  • And people are divided as to why and what, if anything, should be done

  • about it.

  • President Donald Trump has criticized the imbalance, but so have U.S.

  • automotive trade associations, who blame Japanese protectionism.

  • While there are no Japanese tariffs on U.S.

  • imports, a number of critics say there are all kinds of technical barriers

  • that make it harder for U.S.

  • companies to sell in Japan.

  • Here in the United States, when we set regulations for fuel economy or

  • safety or communications standards or whatever, all of the automakers that

  • sell and produce in the United States are party to that conversation.

  • In Japan, it's a much more closed process for regulatory compliance.

  • It's "these are the rules and you will meet the rules."

  • Japanese producers have input into that and suppliers, but it's pretty

  • closed to any external companies that would be doing business there.

  • But some industry experts say that really isn't the problem.

  • Instead, the reasons U.S.

  • cars are so rare in Japan, which is the world's third-largest car market,

  • have more to do with Japanese consumer tastes, the abiding if outdated

  • stereotypes the Japanese have about the quality of American cars, and the

  • very different way customers shop for vehicles in Japan.

  • It is first important to note that Japanese brands all but completely

  • dominate local roads.

  • More than 95 percent of all cars sold in the country are Japanese.

  • Imports make up the balance and most of those are higher-end European

  • luxury vehicles and sports cars.

  • This is partly because the Japanese have pretty specific needs.

  • For one thing, space is incredibly tight.

  • Wildly popular in Japan are these so-called Kei cars, which are tiny

  • vehicles preferred by drivers who have to thread their way through narrow

  • streets and crowded cities.

  • Kei Cars alone make up 40 percent of the Japanese

  • market and U.S.

  • automakers don't make them.

  • Americans, on the other hand, tend to excel in making big vehicles,

  • particularly pickup trucks and large sport utilities.

  • In recent years, American automakers have scaled back or even entirely

  • killed off their own lines of compact vehicles, which are often still

  • bigger than their Japanese counterparts.

  • In fact, many of the Japanese vehicles sold in Americafrom sedans such

  • as the Toyota Camry all the way up to the pickupsare not even

  • particularly popular in Japan.

  • All three Detroit automakers have less than 1 percent market share.

  • One of the bestsellers, Jeep, sells about 10,000 vehicles in Japan a year.

  • The Japanese car buying experience would also likely shock many Americans,

  • who often view a trip to the dealership as one of life's necessary evils.

  • Much of Japanese business culture is built around service and hospitality,

  • and auto dealerships are no exception.

  • Japanese dealerships offer customers nearly white glove service, and the

  • way buyers choose cars is entirely different from the traditional buying

  • experience in the U.S.

  • Whereas American shoppers will often choose a car from what is available

  • on a dealer lot, Japanese buyers can often custom-build a car out of a

  • catalog and then have it made for them in a matter of weeks.

  • A strong local supply chain and local factories allow Japanese automakers

  • to do this.

  • Furthermore, quality of service is often quite high.

  • Dealerships frequently have amenities such as cafes and complimentary car

  • washes. They will also follow up with customers sometimes even years after

  • a purchase.

  • Foreign automakers overall have had difficulty adapting to this way of

  • selling. Moreover, the Japanese have longstanding perceptions of American

  • cars as inefficient and unreliable.

  • This somewhat outdated view originates in the decades from the 1960s

  • through the 1980s, when Japanese brands were ascending and American

  • automakers were plagued with criticism and scandal over vehicles such as

  • the Chevrolet Vega, the AMC Gremlin, the Ford Pinto and the Chevrolet

  • Corvair.

  • And though American manufacturers have made far more fuel-efficient engines

  • in recent years, the U.S.

  • has historically made some gas guzzlers when compared with cars made

  • elsewhere.

  • Yeah, I think there is a hangover for American vehicles.

  • You know, what does an American car say about you in Japan.

  • That baggage is carried with that.

  • Meanwhile, the Japanese rose to power in the auto industry in large part on

  • their reputation for building solid, efficient cars that don't break down.

  • Of course, many observers note that American autos have done a lot to

  • close the reliability gap over the years, and cars overall are able to log

  • far more miles on the road than they did even a decade ago.

  • And U.S.

  • automakers are adamant that they would be better able to compete in Japan

  • if the country removes barriers that make doing business difficult.

  • The trouble for Detroit is that Japan is just one of the international

  • markets where U.S.

  • automakers have struggled.

  • All three Detroit automakers have had challenges in South America and

  • Europe. While China which is the world's largest car market could become a

  • tougher place to do business with slowing economic growth, increased

  • competition, and trade disputes.

  • If something doesn't change, U.S.

  • automakers could become just that: American companies that sell trucks and

  • SUVs to Americans.

When it comes to cars, Americans seem to love the Japanese.

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為什麼福特和其他美國汽車在日本賣不動? (Why Ford And Other American Cars Don Not Sell In Japan)

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    Chloe Chen 發佈於 2021 年 01 月 14 日
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