The only way to find out is from employees themselves, and luckily, they're not afraid

唯一知道的方法是從員工問起，幸運的是，他們並不吝於。

to talk about their experiences.

分享他們的經驗。

Here's a look at what it's really like to work at Costco, straight from the people who

一起來一窺究竟在好市多工作到底是怎樣的，讓我們直接從最了解的人知道。

know best.

Working at Costco might seem like a simple job, but employees tell a different story:

在好市多工作看起來像是個簡單的工作，但是員工可不這樣認為。

apparently, it can be as exhausting as an intense gym session.

它似乎可以像密集的健身課程一樣令人筋疲力盡。

Rachael, a Costco employee in Colorado, told Mental Floss that employees are the ones who

在科羅拉多的好市多工作的 Rachael 告訴 Mental Floss 雜誌，都是員工在。

do all the heavy-lifting.

抬重物的。

According to her:

根據他的說法：

"When you see pallets stacked with 50-pound bags of flour or sugar or dog food or cat

「當你看到堆滿 50 磅袋裝麵粉或糖或狗糧或貓沙時，」

litter, a lot of that stuff had to be stacked by hand by employees before the store opens.

「很多東西都是得由員工在開門前親手堆上去的。」

Ditto for those giant stacks of shoes and bottles of salsa or five-gallon jugs of cooking

「同理，成堆的鞋子和沙沙醬或是五加侖的烹飪油都是我們搬的。」

oil.

It's a lot of hard work."

「這是很多苦活。」

Costco is a membership-based store, meaning you have to pay an annual fee in order to

是一家會員制的店，這意味著您必須支付年費。

get a card that allows you to shop there and enjoy all of those discounted prices.

才能獲得一張卡片，以便您在那裡購物並享受所有這些折扣價。

Every customer is expected to show their membership card to an employee before they walk through

每個顧客都需要在員工面前展示會員卡才能進門。

the doors.

"Welcome to Costco.

「歡迎光臨好市多。」

I love you."

「我愛你。」

However, that doesn't mean customers are always happy about doing it.

但是，這並不意味著顧客總是樂於這樣做。

One Costco employee explained on Reddit that one of the hardest jobs there is working the

一位好市多員工在 Reddit 上解釋說，其中一個最難的工作之就是。

entrance simply because of the people they encounter.

在門口，因為某些他們遇到的人。

The employee said that customers tend to make things harder for the card checkers by not

他們說，有些客人往往會使卡片檢查員更難以做事。

showing their card, blocking the entrance when taking out their card, or forgetting

他們不給他們看會員卡，或是在門口邊拿卡邊擋住入口，或是忘記帶卡。

their card and trying to get in anyway.

卻依然想闖進去。

Another user explained that one of the most common issues that comes up is people trying

另一位人解釋說，最常見的問題之一就是人們在嘗試購物。

to shop there even if they aren't members.

即使他們不是會員。

Sorry folks, but that's not how it works!

抱歉了各位，但是他們不是這樣運作的。

Costco is known for having a terrific workplace environment, but it's not just the pay that

好市多以良好的工作環境出名，但不只是他們薪水讓他出名。

makes it awesome.

Employees enjoy lots of great benefits, and plenty of perks on the job as well.

員工可以享受很多優惠，工作上也有很多好處。

One of the best has to be the fact that they're able to shop after hours.

其中最棒的一點是他們可以在關門之後逛。

Kathleen, a Costco employee in Washington, told Mental Floss:

在華盛頓州的好市多員工 Kathleen 告訴 Mental Floss：

"You can shop after hours, and a lot of employees do that.

「你可以在關門後逛，很多員工都這樣做。」

You just bring your cart to the front register."

「你只要把你的購物車推到收銀台就好。」

Costco stores actually keep their member service counter open after the store closes for exactly

好市多正為此因而讓客服中心在關門後開著。

that reason.

Oh, and you can't forget about the fact that employees have access to all of the wonderful

哦，你不能忘記員工可以嘗試所有最棒的免費樣品。

free samples that make weekend Costco shopping that much better — and you better believe

這讓周末的好市多採買之旅更棒了—毫無疑問的。

they take advantage of them.

他們好好的利用這點。

One Reddit user who claimed to have worked there for over seven years said they ate a

其中一個 Reddit 網民聲稱在好市多工作了超過七年，他說，

lot of samples, and added a helpful tip to non-employees:

他們吃了很多試吃品，也給了許多非員工的人許多提點。

"The demo people are there every day but Saturday and Sunday are the prime times to get free

「給試吃的員工每天都在那，但周六和周日是獲得免費食品的黃金時段。」

grub."

「」

Another Reddit user who had worked at Costco for over two years jokingly said that workers

另一個在好市多工作兩年以上的 Reddit 網民戲稱，

there called the samples the "Employee Buffet."

員工都稱這些試吃品為「員工餐。」

Every Costco has the same policy for customers who are leaving the store: after you pay and

每個好市多於離開商店的顧客都有相同的政策：付款後在離開前，

as you are walking out, an employee checks over your receipt and looks at the items in

員工都會檢查你的收據並檢查你推車裡的商品。

your cart.

But have you ever wondered how they do it so quickly?

但是，你曾有想過為什麼他們能檢查如此快速？

Apparently, they aren't reading the entire receipt.

顯然地，他們並不是在檢查收據。

Thomas, an employee in California, told Mental Floss:

Thomas，一個在加州的員工告訴 Mental Floss：

"We're looking for items on the bottom of the cart, big items like TVs or alcohol."

「我們在檢查在推車底下的商品，尤其是大件商品像電視或酒類。」

One Reddit user talked about it on a thread, saying that employees count the number of

其中一個 Reddit 網民在串流上說，員工數你推車裡的商品。

things in your cart and see if it's the same number as on the receipts.

確認他跟收據上的一樣。

They also said that they check for expensive items:

他們也會檢查昂貴的商品：

"Lots of people I knew just checked for the expensive things and didn't bother with anything

「我認識的很多人知道我只是檢查昂貴的東西也不在乎其他東西。」

else."

Another user said that they also look for doubles, saying:

另一個網民說他們也會檢查多出來的商品：

"Most of what we find is actually errors with scanning.

「大部分我們發現的都是掃描時的錯誤。」

Had someone accidentally key in the number for a $1000 item instead of a bag of avocados

「我們曾經有人不小心為一袋酪梨輸入了一千塊美金。」

once."

Costco employees are generally pretty happy, but one very common complaint is that their

好市多員工大部分都很快樂，但是卻有個常見的抱怨。

technology seems to be very outdated across the board.

就是他們的硬體科技似乎已經過時了。

One employee said on Reddit:

有個員工在 Reddit 上說：

"Whoever is in charge of technological advancement and taking the digital systems that run our

「無論是誰負責技術部門和整個公司的數字系統，」

entire company into the future needs to take a step back and reevaluate what we're doing."

「都需要退後一步，重新評估我們正在做的事情。」

Another employee complained about not being able to look at their schedules or submit

另一名員工抱怨無法查看他們的班表或在網上提交請假單。

time off online and not having a tablet to use to check inventory, adding:

也沒辦法用平板查看庫存，他補充：

"Why do our computers and registers look like they came from the '80s?

「為什麼我們的電腦和註冊部看起來像八零年代的？」

Why is everything done by paper and pencil?

「為什麼所有的東西都是紙筆？」

I get that this kind of stuff is expensive to upkeep, and by not doing tech upgrades

「我知道這種東西維護成本很高，但是沒有進行技術升級，」

we keep our prices low, but it's time to join the rest of the world."

「我們很賤價，現在是時候跟上世界腳步了。」

"Password entered."

「密碼已輸入。」

It's pretty common knowledge that, in most stores, there's more inventory in the back

眾所周知，在大多數商店中，倉庫後面的量有更多。

— all you have to do is ask an employee to check for you.

你只需要請員工幫你查看一下就好。

Well, at Costco, what you see is what they have.

但是，在好市多，你看到的就是他們所有的貨了。

One Costco employee told Reader's Digest:

其中一個員工告訴 Reader's Digest：

"Costco is a 'warehouse' store in a literal sense — we don't have any additional storage

「好市多從字面上來說就是個『倉庫』，我們沒有多餘的庫存。」

from what you see on the shelves.

「除了你在架上看到的。」

If it's not there, don't ask us to check the 'back.'

「如果上面沒有，不要請我們看庫存。」

The 'back' doesn't exist."

「倉庫並不存在的。」

One employee said something similar on Reddit, adding that if you notice the item is up on

一位員工在 Reddit 上說了類似的話，並補充說如果你注意到商品，

the pallets on the higher shelves, you can try asking someone to get them down, but they

在更高的架上，你可以試著請人幫你拿下來。

may not.

但是，他們可能並不會這樣做。

The employee said:

員工說道：

"I've been told they don't take down pallets from the shelves because it would require

「我們被告知不要從架上拿東西下來，因為這會需要」

driving the forklifts through all the customer foot traffic, roping off the aisle and the

「需要在充滿人流的走道中開升降機，封鎖走道。」

one opposite for safety and would generally cause too much hassle.

「在安全疑慮上，這也製造太多麻煩。」

If something is up high and there's none on the floor, just go back the next day for it."

「如果地上的架子沒了，但更高的架上還有，你只能改天再來。」

"I didn't really know we carried these."

「我真的不知道我們有這些。」

"These?

「這些？」

You guys got everything in here."

「你們要什麼這裡都有。」

"Well, we sure do, is it working out for you?"

「的確，但，這個好用嗎？」

If you've ever worried about how your food is being handled at Costco, let this reassure

如果你曾經擔心過好市多如何處理你的食物，讓我們放心吧：

you: employees say food safety is a really big deal to them.

員工說，食品安全在好市多是很重要的。

Employee Rachael told Mental Floss:

Rachael 告訴 Mental Floss：

"If an employee forgets to remove their apron before exiting the department, they must remove

「如果一名員工在離開部門前忘記脫圍裙，他們在脫掉圍裙後，」

that apron, toss it into the hamper, and put on a fresh apron because now it's contaminated."

「必須將它丟到洗衣籃，並穿上一個新的，因為圍裙才沒被汙染。」

She also said that there are rules against employees wearing nail polish near food prep,

在食品準備區，員工是不准擦指甲油的。

as it could chip and fall into the food.

因為它可能會脫落掉進食物裡。

A Costco employee from Florida echoed the same sentiment.

佛羅里達州的好市多員工也回應同樣的事。

They told Business Insider:

他們告訴 Business Insider：

"We are very strict on food quality and safety.

「我們對於食物品質和安全很嚴格。」

We have safety walks every hour that audit the temperatures of our food coolers and storage.

「 我們每小時都有安全檢查來審核冰箱和儲存器的溫度。」

Our famous rotisserie chickens are not allowed to be sold after two hours of sitting in the

「我們著名的烤雞在烤箱裡烤了兩個小時後才被允許出售。」

warmer."

Yes, the rumors are true: Working at Costco really does mean terrific benefits, and employees

是的，謠言是真的：在好市多工作確實意味著極好的優惠。

can't stop raving about them.

而員工贊不絕口。

Meghan, a former Costco employee, told Yahoo News that there were more than great hourly

好市多的舊員工，Meghan 告訴 Yahoo News 他們除了好的時薪以外。

wage and healthcare benefits.

還有健保。

Meghan said:

Meghan 說：

"While I was at Costco, they gave employees complimentary memberships to the store."

「當我在好市多時，他們給員工免費會員資格。」

One employee told Business Insider that they got paid holidays, a generous 401(k) plan,

其中一個員工告訴 Business Insider，他們有帶薪假還有退休金。

and affordable healthcare that includes dental and vision insurance.

以及包括牙科和眼科的健保。

An employee with over seven years of experience told Reddit users that employees get a free

一位擁有超過七年經驗的員工告訴 Reddit 用戶，

executive membership.

員工可獲得免費的行政會員資格。

Another random perk?

這是個隨意的優惠？

One employee says they're given a very special gift for the start of the holiday season:

一位員工表示，他們會在假期開始時獲得非常特別的禮物：

"We get free turkeys for Thanksgiving.

「感恩節我們有免費的火雞。」

I didn't even know that before I started working there.

「我在開始工作以前甚至不知道這件事。」

It's a nice perk."

「這是個很棒的優惠。」

We have to agree with that!

我們不得不承認！

Costco is known for their fantastic flexible return policy, which comes with very few restrictions.

以其出色的靈活退貨政策而聞名，該政策的限制非常少。

But be wary of taking advantage of it… employees say they'll start to notice if you're returning

但要小心利用它...員工們說如果你回來太多次，他們就會開始注意到。

too many items.

California employee Thomas told Mental Floss they can tell just by the way you talk:

加州的員工，Thomas告訴 Mental Floss 它們可以從你說話的方式知道：

"When someone comes in to return something without a receipt and they go, 'Oh, you can

「當有人進來退貨但卻沒有收據，他們會說，」

look it up on my account.'

「『你可以從我帳戶裡找到。』」

that's a tell.

這就是你如何抓包。

It tells me you return so much stuff that you know what we can find on the computer."

「它告訴我你曾經退貨過很多東西，我知道我們能在電腦上能找到什麼。」

Another employee with over two years of experience there explained on Reddit that while they

另一位有兩年以上經驗的員工在 Reddit 上解釋說他們。

don't flag people, they "can make comments on your membership."

雖然不會禁止你，但是他們會「在你的會員上註記。」

The employee said:

員工說到：

"If a return was over $100 we had to call a supervisor to sign off on it.

「如果退貨的價格超過一百塊，我們得找上級來簽。」

If it was over $300 we had to call a manager.

「如果試超過三百塊的，我們得找經理來。」

The supes and managers were so busy though and got so tired of this rule that they literally

「儘管如此，他們仍然非常忙碌，他們對這條規則感到厭倦。」

only came down to sign the receipt.

「他們甚至只會過來簽收據。」

They would ask us 'Do you think it's okay?' and if we said we were okay with it then they

「他們會問『你覺得可以嗎？』而如果我們說可以，」

would sign it."

「他們就會簽字。」

Most of the time, a trip to Costco means you're ready to stock up on enough food and supplies

大部分時間，你來好市多意味著你準備好儲備足夠的食物和用品以。

to last a few weeks.

持續數週。

But sometimes, you go to just grab a few things — and those times, you've probably thought

但是有時候，你只是來拿幾樣東西—而為了這些東西，你大概會覺得，

it would be nice to have an express line to go to.

有個快速通道會很好。

There's a legit reason most stores don't have them, though.

不過，大多數商店沒有這個通道是有理由的。

Costco employee Rachael told Mental Floss that the supervisor in charge gets a head

好市多員工 Rachael 告訴 Mental Floss，上級負責數有多少顧客。

count of customers, so they always know how many people are in the store and have an idea

所以他們能夠知道有多少客人在店裡，

of when they'll be checking out.

好處理結帳的狀況。

They can then determine how many registers should be open.

他們可以決定要開放多少收銀台。

They also don't hesitate to pull employees from other departments to help out with lines.

他們也會猶豫該不該從別的部門拉員工來收銀。

There are plenty of great things about working at Costco, but make no mistake, it isn't a

在好市多工作有很多很棒的事情，但不要搞錯，

walk in the park — employees work hard for those benefits.

這不是在公園裡散步— 員工得認真工作才能有這些優惠。

Aside from the physical labor, many employees say they find the job to be pretty stressful.

除了體力勞動外，許多員工說他們發現這份工作非常緊張。

An anonymous employee wrote on Quora,

一個匿名的員工寫在 Quora 上。

"Costco is an incredibly stressful place to work and you are required as full time to

「好市多是個令人難以置信且壓力大的工作場所，你需要全職工作，」

work for 40 hours a week, generally during the most inconvenient times and often on weekends

「每週工作 40 小時，一般是在最不方便的時候，就是周末或晚上。」

and evenings, giving you very little time away from work."

「給你很少空閒時間。」

Another employee echoed that sentiment:

另一個員工也回應了這則：

"If you do night cleanup or morning stocking you will be under very tight deadlines to

「如果你做晚上的清掃或是早上的進貨，你會有很緊湊的時限，」

get your work done on time and you will often face situations where you are screwed no matter

「去完成你的工作，你常常得面對不論你做了什麼還是搞砸的狀況。」

what you do.

It can be very stressful and takes a certain mental fortitude.

「這可以是非常有壓力的，且需要一定的毅力。」

I could only do it for six years before I burned out and had to move on."

「我只做六年，我在我累壞了以前辭職了，這樣我才能繼續前進。」

Even if the job is stressful, most employees say the job is still well worth it.

即使工作壓力很大，大多數員工都說這份工作仍然值得。

One employee from Arizona told Business Insider:

亞利桑那州的一名員工告訴 Business Insider：

"I legitimately love my job."

「我真的很愛我的工作。」

An employee who worked for the company for over two years told Reddit:

在公司工作了兩年多的員工告訴 Reddit：

"The company really does strive to treat their employees fairly...

「這公司真的對他的員工很好。」

It's actually nearly impossible for them to fire you if you've been there for a few years."

「如果你在那里呆了幾年，他們幾乎不可能解僱你。」

However according to one employee on Reddit, the best thing about working there is simple:

但是，根據一個員工在 Reddit 上說的，在那裏工作最棒的事很簡單：

"The fact that everything is done properly.

「就是大家都做得很好。」

There is a real emphasis on doing things the right way rather than the fastest or cheapest.

「他們強調以正確的方式做事而不是最快或最便宜。」

It's a real testament to the quality of this company."

「這是公司質量的真實證明。」

Or to put it another way:

我們換句話說：

"It's fun, everybody knows everybody, they talk about values, and they have good snacks."

「這很有趣，每個人都了解人，他們談論價值觀，而他們有最好的零食。」

"Sounds like a place we both know and love."

「聽起來像一個我們都知道也都愛的地方。」

Check out one of our newest videos right here!

點這查看我們的最新影片！

Plus, even more Mashed videos about your favorite stuff are coming soon.

此外，關於更多你喜歡的東西會在 Mashed 頻道推出。

Subscribe to our YouTube channel and hit the bell so you don't miss a single one.

訂閱我們的 YouTube 頻道，並點擊響鈴以免錯過。