Name: 【TED】黃哲：一個康復中的微觀管理者的自白 (一個康復中的微觀管理者的自白|黃哲) (【TED】Chieh Huang: Confessions of a recovering micromanager (Confessions of a recovering micromanager | Chieh Huang))
Uploaded: 2021-01-14T08:01:59.000Z
Duration: 12 min 8 s

to 不定詞

What I'm really here to do today is talk to you about micromanagement

譯者: Lilian Chiu 審譯者: Yanyan Hong

過去簡單式

今天我來這裡， 是要和大家談微觀管理，

動名詞

by being a micromanager over the last few years of my life.

以及我在過去幾年 身為一名微觀管理者，

Well, I posit that it's actually taking great, wonderful, imaginative people --

我認為，微觀管理就是把很不簡單、

有想像力的人—— 比如在座的各位——

將他們帶入一個組織中， 接著壓碎他們的靈魂

（笑聲）告訴他們要用多大的字體。

「約翰，用 Times New Roman  字體我們是不可能成交的，

"John, we were never going to close that deal with Times New Roman,

但因為你堅持用 Helvetica 字體——

數百萬美金就開始流動。 我們缺的就是這個！」

我們可能會在自己身上 看到具體化的呈現。

There's actually physical manifestations that we probably see in ourselves

可能不是你工作加班 成為最後一個離開的人，

可能不是你完成了一趟 道路旅行回到家的時候，

Think about the most tired you've ever been in your life, right?

It probably wasn't when you stayed the latest at work,

or it wasn't when you came home from a road trip,

it was probably when you had someone looking over your shoulder,

我心裡嘀咕：「我可以好不好。」

Kind of like my mother-in-law when she's over right?

And so there's actually data to support this.

接著讓他們在接下來的 十二小時獨自執班，

在執班結束之後，他們問員工： 「你們覺得疲勞嗎？」

and then let them go about their next 12-hour shift all alone,

不見得是移動最多的人 會覺得最疲勞，

At the end of the shift, they asked them, "Do you feel fatigued?"

反而是無法控制自己工作的那些人。

And what they found was actually really interesting.

所以，如果我們知道 微觀管理不是很有效，

It wasn't necessarily the people who moved the most

but it was the folks that didn't have control over their jobs.

So if we know that micromanagement isn't really effective,

只是把很不簡單、 有想像力的人帶進來，

所以我們是否其實是想要僱用——

is just bringing in great, wonderful, imaginative people

這種問題是不用問也知道答案的。

so is it that we actually want to hire --

就像：「你希望你的行李 在機場被偷嗎？」

可能不想，但從來沒被問過吧？

若你是管理者， 是否有任何人問過你：

It's one of those questions you probably don't even need to ask.

「你是否想要僱用無聊 又沒想像力的人？」

It's like, "Do you want to get your luggage stolen at the airport?"

我不知道，這裡是 TED， 我們最好用資料來佐證。

Probably not, but I've never been asked, right?

我們真的去問了全國各地的數百人——

"Do you want to hire dull and unimaginative people?"

你是否想要僱用無聊 且沒有想像力的人？

So, I don't know, this is TED, we better back it up with data.

We actually asked hundreds of people around the country --

hundreds of managers across the country --

do you want to hire dull and unimaginative people?

我們不想要僱用無聊 且沒有想像力的人。

也許他們真的想要僱用 無聊且沒想像力的人。

we don't want to hire dull and unimaginative people.

Six percent probably didn't understand the question --

是我們所有人的內心深處 都知道且感覺得到的。

maybe they do just want to hire dull and unimaginative people.

當我們被僱用進入一個組織——

But 94 percent said they did not, and so why do we do this still then?

可能是俱樂部，可能是法律事務所，

Well, I posit that it's something really, really simple

可能是學校組織，什麼都有可能——

that all of us deep down inside know and have actually felt.

沒有人會直接跳到最上級，對吧？

So when we get hired into an organization --

it could be a club, it could be a law firm,

it could be a school organization, it could be anything --

no one ever jumps to the top of the totem pole, right?

如果你真的很擅長做工作， 你會得到什麼獎賞？

是的，你們這些人全都是 很棒的微觀管理者。

And if you're really good at doing the work,

接著，很快的， 如果你真的很擅長它，

但，其實，你會開始 管理做工作的人。

Yeah, that's right, you guys are all great micromanagers.

如果你很擅長管理， 之後會發生什麼事？

你開始要管理那些 管理做工作的人的人，

and then pretty soon, if you're really good at it,

你會開始無法控制你工作的產出。

but actually, you start to manage people doing the work.

我在我們的車庫創立了 一間公司，叫做 Boxed，

And if you're really good at that, what happens after that?

就是它——我知道 它看起來不怎麼樣——

You start managing the people who manage the people doing the work,

後面其實有一台壓力清洗裝置——

you start to lose control over the output of your job.

我們剛創立時， 我太太對我感到很驕傲，

或是至少她說 她對我感到很驕傲——

So, I started a company called Boxed in our garage,

她會給我一個擁抱， 我很確定她還拿著手機，

and this was it -- I know it doesn't seem like much --

且她在想：「喔， 哈佛的約翰還單身嗎？」

you know, there's a pressure washer in the back --

這有點像是檸檬水攤子 一開始就出了差錯，

但我們卻跑出來說 行動商務將會變得很大，

And my wife was really proud of me when we started this,

且快速消費品將會隨著時間改變，

or that's what she said, she was really proud of me --

所以，我們把這些你其實 不想吃力搬回家的龐大包裝——

and so she would give me a hug, and I'm pretty sure she had her phone up

不是兩件裝的奧利奧， 是 24 件裝的，

【TED】黃哲：一個康復中的微觀管理者的自白 (一個康復中的微觀管理者的自白|黃哲) (【TED】Chieh Huang: Confessions of a recovering micromanager (Confessions of a recovering micromanager | Chieh Huang))

字幕列表影片播放

【TED】黃哲：一個康復中的微觀管理者的自白 (一個康復中的微觀管理者的自白|黃哲) (【TED】Chieh Huang: Confessions of a recovering micromanager (Confessions of a recovering micromanager | Chieh Huang))

fatigue

basically

conflict

applause