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  • This video is sponsored by Brilliant.

    本視頻由Brilliant贊助。

  • The first 200 to use the link in the description get 20% off their annual premium subscription.

    前200名使用描述中的鏈接。 獲得其年度高級訂閱20%的折扣。

  • On September 4th, 2018, Amazon became a 1 trillion dollar company.

    2018年9月4日,亞馬遜成為1 萬億美元的公司。

  • That's twice what it was a year ago, and only a month after Apple first broke the record.

    這是一年前的兩倍,而且。 在蘋果首次打破紀錄後僅一個月。

  • Now, if your name rhymes with Real deGrasse Bison, you might point out that 1 trillion

    如果你的名字和Real deGrasse押韻的話。 野牛,你可以指出,1萬億。

  • is a pretty arbitrary milestone, that new years is fake, leap day is a lie, and the

    是一個相當任意的里程碑,新的。 年是假的,閏日是騙人的,而。

  • phrasetime fliesis scientifically inaccurate.

    光陰似箭 "這句話在科學上是有道理的。 不準確。

  • But it's still a good excuse to stop and ask, Why?

    但它仍然是一個很好的藉口,停止和。 問,為什麼?

  • Why is Amazon valued higher than Walmart, Samsung, Netflix, and Disney put together?

    為什麼亞馬遜的估值比沃爾瑪高。 三星、Netflix和迪士尼放在一起?

  • First, Jeff Bezos thinks only in the long-term.

    首先,傑夫-貝佐斯只從長遠考慮。

  • And because investors understand this, the company can act in ways that only make sense

    因為投資者明白這一點,所以 公司可以只做有意義的事

  • three, five, ten years in the future.

    未來三年、五年、十年。

  • Second, they focus more on customers than the competition.

    其次,他們更注重客戶,而不是 的競爭。

  • The goal is building loyalty, even if it means sacrificing profit today.

    目標是建立忠誠度,即使這意味著 犧牲今天的利潤。

  • And finally, with remarkable scale comes remarkable efficiency.

    最後,有了顯著的規模就有了顯著的 效率。

  • When you ship billions of packages a year, you can buy your own airplanes, start your

    當你每年運送數十億個包裹時。 你可以買你自己的飛機,開始你的

  • own shipping company, and lower your prices.

    自己的運輸公司,降低自己的價格。

  • But there's another reason Amazon has such an advantage: data.

    但亞馬遜有這樣的另一個原因是 一個優勢:數據。

  • No other website even comes close to the number of sales made with Amazon.

    其他網站甚至沒有接近這個數字 與亞馬遜合作銷售的比例。

  • Not Ebay, not Apple, not even Walmart.

    不是Ebay,不是蘋果,甚至不是沃爾瑪。

  • The battle seems already won.

    這場戰爭似乎已經贏了。

  • Unlike a Costco or a Staples, companies can't really choose whether to sell on Amazon, only

    與Costco或Staples不同,企業不能。 真正選擇是否在亞馬遜上銷售,只有

  • whether they make the profit.

    他們是否賺到了利潤。

  • Say you're shopping for a pair of tennis shoes,

    假設你正在選購一雙網球鞋,那麼你就會發現,這雙網球鞋是你的。 鞋子。

  • Most people would click buy, receive it in the mail, and never question who it came from.

    大多數人都會點擊購買,收到它在 郵件,從不質疑它是誰寄來的。

  • It says Nike, the pictures are real, it even has the logo.

    它說耐克,圖片是真實的,它甚至。 有標誌。

  • But often it's actually a reseller, who buys in bulk, adds a margin, and sells on

    但很多時候其實是經銷商,他 大批量採購,加收保證金,然後在網上銷售。

  • the same official-looking product page.

    同樣的官方外觀產品頁面。

  • Sometimes it's not even the real product.

    有時甚至不是真正的產品。

  • Knockoffs are everywhere.

    仿冒品隨處可見。

  • In part, because Amazon isn't really incentivized to police them.

    部分原因是亞馬遜並沒有真正的激勵措施 監管他們。

  • To you and me, it doesn't matter who the seller is if the price is right.

    對你和我來說,誰是誰並不重要。 賣家是如果價格合適。

  • But for Nike, it's everything.

    但對於耐克來說,這就是一切。

  • Brands can either refuse to sell on Amazon and watch other people do it for them,

    品牌可以拒絕在亞馬遜上銷售 並看著別人為他們做。

  • Or they can embrace it, and yes, give them a cut of the profit, but at least see some

    或者他們可以接受它,是的,給他們。 分一杯羹,但至少能看到一些

  • of it.

    的。

  • So, you can guess which one they choose.

    所以,你可以猜測他們選擇哪一個。

  • Either way, Amazon wins.

    無論如何,亞馬遜都是贏家。

  • In theory, a company the size of Nike doesn't need them, they have a recognizable brand,

    理論上來說,像耐克這樣規模的公司不 需要他們,他們有一個公認的品牌。

  • and they can easily sell on their own website.

    而且他們可以輕鬆地在自己的網站上銷售。

  • But even they submit to Amazon, who, at this point, isn't so much a player as the game

    但即使是他們也會向亞馬遜屈服,而亞馬遜,在這一 點,並不是玩家,而是遊戲。

  • itself,

    本身。

  • There's a whole industry around making sure your product shows up when someone searches

    有一個完整的行業,圍繞確保 當有人搜索您的產品時,您的產品會出現在

  • for it, and you get picked as the seller when someone clicksbuy”.

    為它,而你被選為賣方,當。 有人點擊 "購買"。

  • It's calledWinning the buy box”, in fact, here's a whole book about it, which

    這就是所謂的 "贏取買櫝還珠",在。 事實上,這裡有一整本關於它的書,其中

  • you can purchase, you guessed it, on Amazon.

    你可以購買,你猜對了,在亞馬遜上。

  • Now, controlling 49% of online sales is impressive, But here's the catch: Online is only one-tenth

    現在,控制了49%的在線銷售,令人印象深刻。 但這裡有一個問題。網上只有十分之一

  • of retail,

    的零售。

  • It's a big slice of a relatively small pie.

    這是一塊比較小的餅中的大餅。

  • To really prove its trillion-dollar valuation, Amazon needs to beat Walmart, at its game.

    為了真正證明其萬億的估值。 亞馬遜需要打敗沃爾瑪,在它的遊戲。

  • And that's harder than it looks.

    而這比看起來更難。

  • This is Amazon's revenue from retail, this is Costco's, and this is Walmart's.

    這是亞馬遜從零售業獲得的收入,這。 是好市多的,而這是沃爾瑪的。

  • 90% of Americans live within 15 miles of its doors.

    90%的美國人生活在其15英里以內 門。

  • You could drive twenty-six hundred miles through Canada, and take a ferry to the remote Kodiak

    你可以開車2600英里穿過 加拿大,然後乘渡輪到偏遠的科迪亞克。

  • Island, but you still haven't escaped the land of low prices andpoor fashion choices.

    島,但你還是沒有逃過。 低價的土地和... 糟糕的時尚選擇。

  • Not even if you're Pitbull.

    即使你是Pitbull也不行。

  • Whole Foods gives Amazon a 500 store head start, but nothing compared to Walmart's

    全食代給亞馬遜500家店頭 開始,但比起沃爾瑪的

  • eleven thousand.

    一萬一千。

  • And yet, I'd still bet on Amazon.

    然而,我還是會在亞馬遜身上下注。

  • Here's why.

    這就是為什麼。

  • The average grocery store has a profit margin of about 1%.

    一般雜貨店的利潤率為 的1%左右。

  • The slightest change in efficiency can be the difference between failing and thriving.

    效率的細微變化都會 失敗與興盛的區別。

  • They need to know what customers are buying, how much they're willing to spend, and when

    他們需要知道客戶在買什麼。 他們願意花多少錢,什麼時候花?

  • they're vulnerable to advertising.

    他們容易受到廣告的影響。

  • This is why stores are so eager to sign you up for their rewards program, are you sure

    這也是為什麼店家那麼想籤你的原因了 為他們的獎勵計劃,你是否確定

  • you want to pass up on this 5% cash back opportunity of a lifetime?

    你想錯過這個5%的現金返還機會嗎? 一輩子的事?

  • Because all of a sudden you're the perfect customer, voluntarily identifying yourself

    因為突然間你就成了完美的。 客戶,自願表明自己的身份

  • at the cash register, allowing them to link your purchases together and slowly build a

    在收銀臺,允許他們連接 你的採購一起,慢慢建立一個

  • profile.

    概況:

  • No individual receipt is all that valuable, but together, they can start to see trends

    沒有個人的收據那麼值錢。 但一起,他們可以開始看到趨勢

  • and even make predictions.

    甚至進行預測。

  • A few years ago, Target made the news for doing exactly this:

    幾年前,Target公司因為以下原因而成為新聞焦點 正是這樣做的。

  • A man from Minnesota drove to the store, demanding to see a manager,

    一名來自明尼蘇達州的男子開車來到店裡,要求。 去見經理。

  • His teenage daughter was receiving coupon after coupon for baby clothes and diapers

    他的十幾歲的女兒正在接受優惠券 優惠券後的嬰兒服裝和尿布

  • and strollers - what were they trying to encourage?

    和嬰兒車--他們想鼓勵什麼?

  • So Target called him a few days later to apologize, but by then, he had his own apologizing to

    所以Target在幾天後給他打電話道歉。 但那時,他已經有了自己的歉意。

  • do, his daughter was pregnant, and Target knew before he did.

    做,他的女兒懷孕了,和目標 在他之前就知道了。

  • You might say they hit the bullseye.

    你可以說他們擊中了靶心。

  • The other benefit of all this data is predictive stocking, not the creepy kind, well, depending

    所有這些數據的另一個好處是預測性的。 長襪,不是那種令人毛骨悚然的,嗯,這取決於

  • on who you ask, It's being able to order and ship products in anticipation of their

    看你問的是誰,它是能夠命令 並在預期的時間內發貨

  • demand.

    需求。

  • Walmart began doing this back in 2004, Guessing which items it should order in preparation

    沃爾瑪早在2004年就開始這樣做了,猜猜看。 應訂購哪些物品以備不時之需

  • for Hurricane Frances.

    颶風 "弗朗西絲"。

  • The answer was strawberry pop-tarts, of course

    答案當然是草莓餡餅了

  • Today, this isn't just handy information, it's an essential part of the business model.

    如今,這不僅僅是方便的資訊。 它是商業模式的重要組成部分。

  • Consumers expect faster delivery and wider availability.

    消費者期待更快的交付和更廣泛的 是否有貨。

  • As free shipping becomes 2-day shippingbecomes 2-hour shipping, the dynamics of retail

    由於免費送貨變成了2天送貨... ... 變成了2小時發貨,零售業的發展動態

  • change dramatically.

    變化很大。

  • There isn't enough time to ship your bananas from Colombia, they have to be waiting in

    沒有足夠的時間來運送你的香蕉。 從哥倫比亞來的人,他們必須等待在

  • a local warehouse before you decide to buy, but without wasting valuable space.

    在你決定購買之前,先到當地的倉庫看看。 但又不浪費寶貴的空間。

  • And that means predicting which items will be ordered and when.

    而這意味著預測哪些項目將 被命令和何時。

  • Here Amazon has the advantage, It doesn't just know what products you buy but what device

    在這裡,亞馬遜有優勢,它並不。 只知道買什麼產品,卻不知道買什麼設備

  • you use, what you search for, how long you spend looking, all that and a whole lot more,

    你使用什麼,你搜索什麼,你用了多長時間? 花費尋找,所有這些,還有很多。

  • at much bigger scale than someone like Walmart.

    在規模上比沃爾瑪等人大得多。

  • It doesn't have to guess how shoppers behave, it knows.

    它不必猜測購物者的行為。 它知道。

  • Of course, there's also a downside.

    當然,也有弊端。

  • Amazon has always been the magic way to make stuff show up at your door.

    亞馬遜一直以來都是以神奇的方式讓 的東西出現在你的門。

  • Walmart, well, controversial.

    沃爾瑪,嗯,有爭議。

  • Criticism of Walmartisn't exactly the shortest Wikipedia page.

    "批判沃爾瑪 "並不完全是 最短的維基百科頁面。

  • Part of which is just distance.

    其中一部分只是距離。

  • Walmart is visible.

    沃爾瑪可見一斑。

  • With Amazon, you see only the results.

    在亞馬遜,你只看到結果。

  • But public perception may start to change - more stores, more warehouses, more people

    但公眾的看法可能開始改變 - 更多的店面、更多的倉庫、更多的人。

  • concerned about their privacy.

    擔心他們的隱私。

  • The seeds are already planted, there's even talk of regulating Amazon as a monopoly.

    種子已經種下了,甚至有。 談及將亞馬遜作為壟斷企業進行監管。

  • But it has a built-in defense against those arguments: Low prices.

    但是,它有一個內置的防禦那些 爭論。低價。

  • It may control huge portions of many huge industries, but it uses that scale to save

    它可能會控制許多巨大的部分。 行業,但它利用這種規模來節省

  • money for consumers.

    消費者的錢。

  • It even competes with its own sellers.

    它甚至與自己的賣家競爭。

  • Amazon can find which products are selling well but whose brands people don't care

    亞馬遜可以發現哪些產品在銷售 好吧,但人們不關心誰的品牌

  • about, things like batteries and knives, analyze their return and review data, and manufacture

    關於電池和刀具等東西,分析一下 他們的回報和審查數據,並製造

  • a cheaper version without the normal marketing expenses.

    廉價版 支出。

  • It's their version of generic brands, with the power of data.

    這是他們版本的通用品牌,與。 數據的力量。

  • Their most successful is AmazonBasics, which, if you search for something likeiPhone

    他們最成功的是AmazonBasics,這。 如果你搜索類似 "iPhone

  • charger”, is practically all you see, here, here, here, here, here and here.

    充電器",幾乎是你看到的所有,這裡。 這裡,這裡,這裡,這裡和這裡。

  • Many of its brands you wouldn't even know were Amazon's, like Rivet and Presto.

    它的許多品牌你甚至都不知道 是亞馬遜的,比如Rivet和Presto。

  • It knows how to rank first on its own website, which allows it to sell more products, therefore

    它知道如何在自己的網站上排名第一。 這使得它可以銷售更多的產品,是以

  • manufacture them cheaper, lower their prices, which, again, sells more products.

    廉價生產,降低價格; 其中,同樣是銷售更多的產品。

  • And the beauty of being in so many different industries, online storage, movie production,

    而在這麼多不同的美 業、在線存儲、電影製作。

  • music distribution, print publishing, organic groceries, personal electronics, and so on,

    音樂發行、印刷出版、有機 雜貨、個人電子產品等。

  • is more data and more uses for it.

    是更多的數據和更多的用途。

  • That's why investors are so confident, Scale, long-term investment, customer-focus, and

    所以投資者才會如此自信,規模。 長期投資,以客戶為中心,以及

  • data are all universal - they give Amazon an advantage in any business they enter.

    數據都是通用的--它們給亞馬遜 在他們進入的任何業務中都有優勢。

  • In other words, if your business sells, well anything to consumersthere's a good

    換句話說,如果你的生意賣得好,那麼...。 有一個很好的機會,可以給消費者提供任何東西。

  • chance you should be worried.

    你應該擔心的機會。

  • Amazon isn't alone, the future of many industries is using algorithms to predict and analyze

    亞馬遜並不孤單,很多行業的未來都是如此 正在使用算法來預測和分析

  • big sets of data.

    大數據集。

  • With Brilliant, you can learn those valuable computer science skills in a very approachable,

    有了Brilliant,你可以學到那些寶貴的 計算機科學技能在一個非常接近的。

  • intuitive way.

    直觀的方式。

  • Say you have a list customers and their purchases, and you want to guess what one of them will

    假設你有一個客戶名單和他們的購買行為。 你想猜猜他們中的一個會是什麼?

  • buy next.

    買下一個。

  • One way to do that is called Collaborative Filtering, noticing that many people who buy

    其中一種方式叫做協作式 篩選,注意到很多人買了

  • a backpack also look for school supplies.

    一個揹包也要找學習用品。

  • Some patterns are invisible to you and me, so we use a neural network.

    有些圖案是你我都看不見的。 所以我們使用神經網絡。

  • For example, retailers might want to automatically classify their shoppers in different categories.

    例如,零售商可能希望自動 把他們的顧客分為不同的類別。

  • So you train the network with data you already have, which it can use to understand completely

    所以,你用你已有的數據來訓練網絡 有,它可以用來完全理解

  • new information you give it.

    你給它的新資訊。

  • Those are the kinds of topics you can learn with Brilliant.

    這些都是你可以學習的話題 與輝煌。

  • To get started or dive deeper into the world of computer science and learn more about Brilliant,

    要開始或深入瞭解這個世界 計算機科學的,瞭解更多關於Brilliant。

  • go to brilliant.org/Polymatter and sign up for free.

    前往 brilliant.org/Polymatter 並註冊。 免費的。

  • The first 200 people to use that link will get 20% off the annual Premium subscription.

    前200名使用該鏈接的人將 獲得年度高級訂閱8折優惠。

This video is sponsored by Brilliant.

本視頻由Brilliant贊助。

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