phone in English? when somebody calls you in English you're stuck, you're nervous,

當有人用英語給你打電話時，你就會卡住，你會緊張。

because you're not confident speaking on the phone in English? or when you have to

因為你沒有信心說 或者當你不得不用英語接電話時？

call somebody... be that for work purposes or for personal purposes, you don't know

打電話給某人... 不管是為了工作還是私人目的，你都不知道。

how to communicate what you want on the phone... Friends there is no need to feel

如何在電話中溝通你想要的...朋友們沒有必要覺得

nervous or anxious talking on the phone in English! In this video lesson I will

緊張兮兮 在英語中 在這個視頻課程中，我將

teach you how to improve your confidence speaking on the phone in English in two

教你如何在電話中提高英語口語的自信，分兩步走。

situations... the first being when you are receiving a call from somebody and the

第一種情況是當你是... 接到某人的電話，而

second being when you have to call somebody to get something done... friends

第二種是當你不得不打電話 有人來完成一些事情... 朋友

please note this is not a vocabulary lesson... these tips will help you speak

請注意，這不是一個詞彙 課......這些小竅門會幫你說話。

more confidently on the phone... they will enable you to communicate more

更有信心地在電話裡... 他們會.... 使您能更多地溝通

effectively while you are on phone calls and enable you to get what you need to

在您打電話的時候，有效地 並使你能夠得到你所需要的

get done, while you're on the phone....

在你打電話的時候... ...

Friends before we go through these tips, which you can use to improve your

朋友們在我們通過這些技巧。 你可以用它來改善你的

confidence speaking on the phone and enable you to get things done, I would

在電話中說話的信心和 讓你能把事情做好，我會

love to hear from you! Join the discussion in the comments below this

很高興聽到你的聲音 加入 在下面的評論中討論

video and tell me do you ever speak on the phone in English? So do you use Skype? do

視頻，並告訴我你曾經發言 電話中的英語？ 那麼你用Skype嗎？

you use landlines? do you use your mobile phone? Do you use WhatsApp? do you

你用固定電話嗎 你用手機嗎？ 您是否使用WhatsApp？

communicate in English on the phone? tell me in the comments is it for work

在電話裡用英語交流嗎，在評論裡告訴我是為了工作嗎？

purposes...so do you have to talk on the phone for

目的......所以，你必須在電話中交談的目的。

your job? or is it for personal purposes? maybe you are chatting to friends in

還是出於個人目的？ 也許你是在和朋友哈拉

English, maybe you are booking an appointment.. whatever you're doing tell

英語，也許你預訂的是 不管你在做什麼，告訴我

us in the comments below this video... now friends I do understand that when you're

我們在這個視頻下面的評論... 現在，朋友們，我明白，當你是。

receiving a phone call from somebody in English, you may be panicking because

接電話 英語，你可能會感到恐慌，因為

your level of English is not high enough... use these tips to calm down and to

你的英語水平不夠高...... 使用這些小貼士來冷靜下來，並

communicate better on the phone... friends these tips I'll be sharing with you I've

在電話上更好的溝通......朋友們這些技巧我將與大家分享，我已經。

used, using my second language. the Croatian language, and they work! Be

用的，用我的第二語言。 克羅地亞語，他們的工作! 是

positive while we're going through these tips, as I know they will help you to

在我們經歷這些的時候，積極 小貼士，因為我知道它們會幫助你的。

communicate to speak more confidently on the phone... let's begin by looking at the

溝通，才能更自信地在電話裡說話......我們先來看一下。

first situation, that being when somebody calls you... now before you answer the

第一種情況，就是當有人 打電話給你... 在你接電話之前...

phone call, so you hear your friend ringing (bring bring) in the background and

電話，所以你聽到你的朋友 叮叮噹噹

you're starting to panic... before you even go to answer the phone, what I want you

你開始驚慌失措... ... 在你之前，你甚至 去接電話，我要你做什麼？

to do is to smile :) Okay why do I tell you to smile? Smile and laugh... you want to

要做的就是微笑:) 好吧，我為什麼要告訴你 笑一笑？ 笑一笑... 你想

answer that phone call on a positive note... as English is your second language

接電話 注意......因為英語是你的第二語言。

and you're probably nervous and anxious because you're not confident using the

你可能會緊張和焦慮 因為你沒有信心使用

English language, let alone on the phone.. you want to break the ice, but you need

英語，更不用說在電話裡了... ... 你想打破僵局，但你需要... ...

to break the ice with yourself... the best way to do this is to smile :) Smile and

打破自己的僵局......最好的。 做到這一點的方法是微笑:) 微笑和

laugh a little bit, so that when you answer that phone call, you answer it

笑了一下，所以當你 接電話，你來接

happy... you're happy and you will not sound nervous and

快樂... ... 你是幸福的，你會不會？ 緊張兮兮

anxious... by smiling when answering that phone call, the other person will notice

焦慮......通過微笑著回答這個問題 電話，對方會發現

from the tone of your voice, they will notice that you sound happy, that you

從你的語氣，他們會 注意到你的聲音快樂，你

sound interesting and they will be willing to talk to you... okay so you're

聽起來很有趣，他們將是 願意和你談談... 好吧，所以你是。

smiling, but before you answer the phone call... but what next you? you still have some

微笑，但在你接電話之前 但接下來你會怎麼做呢？

issues in communication... friends while on the phone call don't worry about every

溝通中的問題......朋友而 通話時，不要擔心每一個

single word... pay attention to key phrases and key topics.... questions that that

單詞......注意關鍵詞組 和關鍵話題......的問題，那就是......。

person is asking you... many English speakers when speaking on the phone ,they

人家問你... 很多英語 揚聲器在電話中說話時，他們

connect words, they speak very fast and maybe a landline or the connections

連接詞，他們說得非常快，而且 也許是固定電話，也許是聯通

simply cuts out... try to pay attention to those words, questions and phrases that

簡單的切出......試著去關注一下。 這些單詞、問題和短語

that person is saying to you... now something that I like to do when I'm

那個人對你說... 現在... 我喜歡做的事情，當我

talking on the phone, is I like to have a piece of paper on hand and I like to

在電話裡說話，我喜歡有一個。 一張紙在手邊，我喜歡

write down words or key phrases... so some important dot points... why do I like to do

寫下單詞或關鍵短語......所以，一些重要的要點......為什麼我喜歡這樣做？

this and I suggest that you do the same as well... because while you are on that telephone

我建議你也這樣做 因為當你在打電話的時候

call and you may not understand everything... you're taking notes so you're

呼叫，你可能不理解 一切... ... 你在做筆記，所以你...

organizing your ideas, and towards the end of that phone call you can ask

組織你的想法，並朝 電話那頭你可以問

questions back to that person you're speaking to... remember friends you want to

問題反饋給你的那個人 說話... ...記住你要的朋友。

be able to speak confidently, you want to communicate and you want to get stuff

能夠自信的說出來，你想 溝通，你想得到的東西

done over the phone... asking questions back to the speaker is a great way to

在電話中完成... 問問題 回到揚聲器是一個很好的方式

make sure that you've fully understood what they're saying and that you're

確保你已經完全瞭解 他們在說什麼，而你是

doing what you need to do on the phone... you're getting that stuff done...

做你需要做的事 在手機上... ... 你得到的東西做... ...

so for example I maybe call my dentist and I don't really understand my dentists

所以比如說我可能會打電話給我的牙醫 我也不太理解我的牙醫們

accent or they're speaking.. they are using strange words, but I want to make

口音或他們說話... 他們使用奇怪的詞，但我想使

an appointment at 12 p.m. tomorrow... and the dentist said bla bla bla 12:00... and

明天中午12點的預約... 牙醫說12點... ...

I'm like huh? I'm stuck... but I wrote down 12 o'clock and I will ask a question

我很喜歡，是吧？ 我卡住了... 但我寫下了... 12點，我會問一個問題。

back to confirm that I've fully understood what that other person was

回頭確認我已經完全 明白對方的意思

saying... so I will ask the dentist, or the other person on the line... I'll say okay

說... ... 所以，我會問牙醫，或者是。 另一個人在行...我說好吧

just to confirm is the appointment at 12 p.m.... this way friends by asking

我只是想確認一下是不是在12點預約 下午......這邊的朋友們通過詢問......。

questions back using those dot points that you've written down, you will avoid

點睛之筆 你寫下來的，你將避免。

miscommunication on the phone and you'll get what you need to get done.. now what

在電話裡溝通不暢，你就會得到你需要的東西，現在呢？

about when you need to call somebody ,and you need to get some information, or you

當你需要打電話給某人，你需要得到一些資訊，或你

need to make an appointment or do something? In these situations when

需預約 或做什麼？ 在這些情況下，當

you are calling somebody to get something done, I suggest that you plan

你打電話給別人，讓 我建議你計劃

your phone call before... you don't have to plan how your whole phone call... I'm not

你的電話之前... ... 你不需要 計劃如何你的整個電話...我不是...

talking about planning every single sentence or word you're going to say, but

談到每一個 句子或你要說的詞，但...。

write down the questions, the information that you need from that speaker.. so for

寫下問題、資料 你需要從該揚聲器中獲得的資訊... 所以，對於

example, if you're trying to reserve a table at a restaurant...

例如，如果你想保留一個 餐館的桌子...

write down, okay maybe when do you need to go?.. I need to go at 1 p.m. I want to

寫下來，好吧，也許當你需要去嗎？我需要在下午1點去，我想。

sit by the window... I want xyz--- whatever you need from that phone call

坐在窗邊...我要xyz--- 一呼百應

write those questions down before you even go to make that phone call... also

寫下這些問題，然後再 甚至去打那個電話... ...也是如此。

friends if you're nervous before making that phone call again smile... I know this...

朋友，如果你緊張，在做 那個電話又笑了...我知道...

I've said it a few times, but by you smiling maybe laughing a little bit.. tell

我說了好幾次了，但由你 笑，也許笑了一下... ...告訴你。

yourself a joke in your head before you go to answer or to call somebody in

自己在腦海裡開個玩笑 去接

English, you will portray yourself as being happy and interesting on the phone...

英語，你會把自己描繪成 在電話裡開心又有趣... ...

this will enable people to listen to you over the phone, but also give you that

這樣才能讓人聽你的話 通過電話，但也給你

information that you need... now friends, in both situations, be that

你需要的資訊... 現在的朋友，在這兩種情況下，是

if you're calling somebody or if you're receiving a phone call, what I want you

如果你打電話給某人，或者如果你是。 接到電話，我想讓你

to do while you're speaking on the phone is to open your mouth and speak slowly...

在你打電話的時候要做的事 就是張開嘴慢慢說... ...

Now why do I say this? English is your second language and when

我為什麼要這麼說？英語是你的第二語言，當

you're on a phone call, there may be some interference... be that because of the

你在打電話的時候，可能會有一些。 干擾... 是因為

network... whatever it is... but sometimes I can't even understand

網絡... 不管它是什麼... 但有時我甚至無法理解

some native speakers on the phone, because of bad signal! this really

一些母語人士在電話裡。 因為信號不好！這真是

frustrates people, these bad network and signal issues... I know it frustrates me

讓人沮喪，這些不良的網絡和 信號問題...我知道這讓我很沮喪

all the time... but even if I'm on the phone with a

所有的時間... 但即使我在電話裡和一個人說話

native English speaker and we have bad network... bad signal issues... I speak slower

母語為英語的人，而我們的英語不好 網絡... 信號不好的問題...我說話比較慢

and I speak clearer.. why? because I want to get what I need to get done over the

我說得更清楚... 為什麼 因為我想... 我需要做的事情，在過去的時間裡。

phone... I want my message to go across... you

電話... 我想讓我的資訊傳達給你... ...

should be doing the same... while you're on the phone I suggest that you speak

應該做同樣的事情... 當你在電話裡的時候，我建議你說... ...

slower, and you open your mouth, so that you are clearly pronouncing words and so

慢一點，你就張開嘴，這樣一來。 你發音清楚，所以

that the other person can understand you.. also you shouldn't be speaking with a

對方能聽懂你的話... 你也不應該帶著一個人說話

soft voice.. speak loud! Now when I say speak loud I don't mean shout on the

輕輕的聲音... 大聲說話！ 現在當我說 大聲說 我不是說大喊大叫

phone... don't shout while you're in a phone call

電話......不要邊打電話邊大喊大叫。

but speak loud, open your mouth, pronounce words clearly so that the other person

但要大聲說話，張開嘴，把話說清楚，讓對方知道

can understand you... a lot of the time when we are in phone calls there may be other

能理解你... ...很多時候 當我們在打電話時，可能會有其他。

factors which may hinder your communication... this could be because of

阻礙你的因素 溝通......這可能是因為

bad network, bad signal and this is really frustrating... but it's even more

網絡不好，信號不好，這就是 真的很令人沮喪... 但它甚至更加

frustrating when you're on the phone with somebody and they're speaking

挫敗感 與某人和他們說話

softly and they're not pronouncing words clearly... to overcome this open your

輕輕地，他們不發音的單詞 顯然... 要克服這個問題，打開你的

mouth! I know you can do it open your mouth and say words clearly out loud and

嘴！ 我知道你能做到的 打開你的 口，並大聲說清楚話，並

don't speak very fast... while you're in that call, you're calling that person

不要說得太快... 當你在... 那個電話，你叫那個人

because you want to get something done... by you having prepared before that

因為你想完成一些事情... ...在那之前你已經準備好了。

information you want to ask, you've already done a lot...

你想問的資訊，你已經 已經做了很多...

you're already smiled... so you've already came to that call on a positive note but

你已經笑了... 所以你已經... 積極地響應這一號召，但

it's not enough to be positive and to be speaking very fast and using a strong

光是積極向上是不夠的，光是積極向上是不夠的 語速快，語氣強

accent which the other person can't understand... calm down a little bit speak

拗口 明白了... 你冷靜點說吧

slower, open your mouth so that you can speak more clearly so that person can

慢一點，張開你的嘴，這樣你就可以。 說得更清楚，以便他能

understand... and so that they can help you! Friends I

瞭解... 這樣他們就可以幫助你！ 朋友們，我

would like to highlight these tips work... as I use them on a regular basis.. use

想強調這些技巧的工作......。 因為我經常使用它們......使用。

these tips, improve your confidence speaking on the phone in English and

這些技巧，提高你的信心 在電話中用英語和

avoid miscommunication! Have better and more meaningful phone calls using the

避免溝通不暢! 有更好的、更有意義的電話，使用了

English language... friends I would love to hear from you! Have you used any of these

英語... 朋友們，我很想。 聽到你的聲音 你有沒有使用過這些

tips? are you speaking in the phone at the moment and why are you speaking on

你是在電話裡說 當下，你為什麼要在

the phone in English is it for work purposes... is it for private purposes? join

英文電話是工作用的嗎 目的......是為了私人目的嗎？

the discussion in the comments below this video... if you like this video lesson

下文中的討論 這個視頻... 如果你喜歡這個視頻課程的話

you'll also love other lessons here on my YouTube channel... check out this video

你也會喜歡這裡的其他課程，在我的網站上。 YouTube頻道... 看看這個視頻

lesson here to learn how to speak English like a native English speaker...

在這裡上課，學習如何說話 像英語母語者一樣說英語...

remember friends if you like this video lesson make sure to LIKE this video, hit

如果你喜歡這個視頻，請記住朋友們 課件一定要喜歡這個視頻，點擊

subscribe and turn on notifications so that you receive the latest lessons that

訂閱並打開通知，以便 您將收到最新的課程

I post here I'm a YouTube channel... and be a good friend help your friends learning

我在這裡發帖，我是YouTube頻道... 做個好朋友，幫助你的朋友學習。

English by sharing this video lesson with them... thanks for being here, thanks

通過分享本視頻課程，英語 和他們一起... 謝謝你能來這裡，謝謝你...

for watching and I'll see you in the discussion in the comments below this

謝謝你的觀看，我們會看到你在 在下面的評論中討論

video... bye for now

視頻......再見