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  • Hi, everyone and welcome back to Comfortable English. My name is Sarah

    嗨,大家好,歡迎回到舒適英語。我的名字是莎拉

  • Comfort, and I am so happy to have you here today. In today's lesson, we are

    舒適,今天很高興你能來。在今天的課程中,我們是

  • going to go over a few phrases that you can use when you are using the phone. In

    要去介紹一下你在使用手機時可以使用的幾個短語。在

  • particular, we are going to go over a few phrases that you can use when you are

    特別是,我們將介紹幾個短語,你可以使用時,你是誰?

  • calling someone and a few phrases that you can use when you are answering the

    打電話給某人和幾個短語,你可以使用時,你是回答的

  • phone. This lesson is great for you if you work

    手機。這節課很適合你,如果你工作

  • in an office and you are trying to practice some of your telephone skills,

    在辦公室裡,你正試圖練習一些電話技巧。

  • or even if you just want to feel more comfortable and confident using the

    甚至如果你只是想更自在、更自信地使用

  • phone. In the description box below, I do have a link to my blog that has some

    手機。在下面的描述框中,我確實有一個鏈接到我的博客,其中有一些。

  • free video resources that I have made for you that have all of the phrases

    免費的視頻資源,我已經為你做了所有的短語。

  • that we are going to go over today, and also a few different sample

    我們今天要介紹的,還有一些不同的樣本。

  • conversations so you can see how to use these phrases. In addition, I've also

    對話,所以你可以看到如何使用這些短語。此外,我還

  • included a few extra phrases that you can use when you are on the phone so be

    包括一些額外的短語,你可以在電話中使用,所以是

  • sure to check that free resource out. Again, it's in the description box below.

    一定要去看看那個免費資源。同樣,它在下面的描述框裡。

  • So let's start with going over a few phrases that you can use when you are

    所以,我們先來介紹幾個短語,當你在進行

  • calling someone. So this first phrase you can use in a formal or business setting,

    稱呼某人。所以這第一句話你可以在正式場合或商務場合使用。

  • or you can also use it in a more casual or relaxed setting. When you are calling

    或你也可以在更隨意或更輕鬆的環境中使用它。當您撥打

  • someone and the other person says, "hello," you can say, "may I speak with Sarah

    有人和對方說,"你好,"你可以說,"我可以與莎拉說。

  • please?" This is a wonderful and polite phrase for you to use. Again, "may I speak

    請?"這句話對你來說,真是妙不可言,很有禮貌。同樣,"我可以說

  • with Sarah, please?" Now, let's say the other person on the line is not who you

    與莎拉,請?"現在,讓我們說另一個人 在線路上是不是誰你

  • are calling for. Let's say you are calling a company or you are calling a

    正在呼叫的。比方說,你正在給一家公司打電話,或者你正在給一家公司打電話。

  • receptionist. Now, let's say the other person on the line does not know who you

    接待員。現在,讓我們說另一個人在線路上不知道你是誰。

  • are. So, you've said "may I speak with Sarah, please?"

    是。所以,你說 "我可以和莎拉談談嗎?" So, you've said "May I speak with Sarah, please?"

  • and maybe the other person doesn't know you, so they may say "may I ask who is

    也許對方不認識你,所以他們可能會說 "請問誰是

  • calling?" That is when you can say "this is Sarah, and I am calling for Sam. Is he

    呼叫?"這時,你可以說 "我是莎拉,我打電話找山姆。他是

  • available? It states again who you are and who you are trying to call. Again,

    可用嗎?它再次說明你是誰,你想給誰打電話。再來一次

  • this is a very polite way to phrase this question. Now, let's say the person you

    這是一個非常禮貌的方式來表達這個問題。現在,讓我們說的人,你

  • are calling for is not available and the other person on the line is telling you

    撥打的電話不在,而對方在電話中告訴你的是

  • this. You can say, "would you please tell them to call Sarah Comfort at their

    這一點。你可以說,"請你告訴他們打電話莎拉舒適在他們的。

  • earliest convenience, please?" Again, this is a very polite phrase and it's a very

    儘早方便,好嗎?"同樣,這是一句非常禮貌的話語,而且這是一句非常的

  • polite way to ask for the person that you were calling for to call you back

    回頭見

  • when they are available. So, all of these phrases can be used in a

    當它們可用時。所以,所有這些短語都可以用在一個。

  • formal business setting or they can be used in an informal casual setting. If

    正式的商務場合,也可以在非正式的休閒場合使用。如果

  • you are using them in a casual setting, it will come off as very polite, which is

    你在休閒場合使用它們,會顯得很有禮貌,這就是

  • never a bad thing! So, if you want to use it in an informal setting, say you are

    絕非壞事!所以,如果你想在非正式場合使用它,比如你是

  • calling your friends, or you are calling someone else you know, feel free to use

    打電話給你的朋友,或者你要打電話給你認識的其他人,請隨時使用

  • any of these phrases. Now let's go over a few phrases that you can use when you

    這些短語中的任何一個。現在,讓我們來看看一些短語,你可以使用時,你的

  • are answering the phone. So a great phrase to use if you are in a

    正在接電話。所以,如果你是在一個很好的短語。

  • professional or business setting is, "hello, this is Sarah Comfort speaking, how

    專業或商業環境是,"你好,我是莎拉-康福特,如何。

  • may I help you?" It immediately tells your caller who you are and you offer

    我可以幫你嗎?"它立即告訴你的來電者你是誰,你提供了

  • assistance. Again, this is very polite, and any boss or manager would be very happy

    協助。同樣,這也是非常有禮貌的,任何一個老闆或經理都會非常高興。

  • with an employee that answered the phone in such a polite manner! Now, this is a

    與一個接電話的員工,如此禮貌地接聽電話!現在,這是一個

  • little formal if you are just calling friends or you are receiving a call from

    如果你只是打電話給朋友或者你接到一個電話,就會顯得有點拘謹。

  • a friend or a parent. When I am not at work, the way I answer the phone is I say

    朋友或父母。當我不工作的時候,我接電話的方式是說

  • "this is Sarah Comfort speaking." It's still a very polite way to answer the

    "我是莎拉-康福特。"它仍然是一個非常禮貌的方式來回答。

  • phone, but not quite as formal as "hello, this is Sarah Comfort speaking, how may I

    電話,但不是很正式,因為 "你好,這是莎拉舒適,我怎麼可能。

  • help you?" Instead when I am off work and answering

    幫你?"相反,當我下班後,回答

  • the phone on my own personal time, I simply say, "hello, this is Sarah Comfort

    電話在我自己的個人時間, 我只是說,"你好,這是莎拉舒適的

  • speaking." Now this last phrase is great if you work for a company and you

    說。"現在,這最後一句話是偉大的,如果你工作的公司,你

  • frequently receive calls for that company, like if you work in a call

    經常接到該公司的電話,就像你在一個電話公司工作一樣。

  • center or if you are a receptionist. This phrase is probably very similar to a

    中心或如果你是一個接待員。這句話可能很像一個

  • script that you have to follow, but it is a wonderful phrase to use if you don't

    腳本,你必須遵循,但它是一個美妙的短語,以使用,如果你不。

  • already have a script, and that is to say "thank you for calling" and then you put

    已經有一個腳本,那就是說 "謝謝你的來電",然後你把。

  • in your company name so, "thank you for calling Comfortable English, my name is

    在您的公司名稱中,所以,"感謝您致電舒適英語,我的名字是

  • Sarah. How may I help you today?" If it's a customer calling, you are

    莎拉:"今天我有什麼可以幫你的?今天有什麼事嗎?"如果是客戶打電話來,你是

  • immediately thanking them for calling, you're telling them your name, and then

    立即感謝他們的電話,你要告訴他們你的名字,然後。

  • you're offering your assistance. Those three things are a wonderful way to

    你在提供幫助。這三件事是一個奇妙的方式,以

  • start a phone conversation with a customer or a client. Again in the

    開始與客戶或客戶的電話交談。同樣在

  • description box below, I do have those video resources for you where I have

    下面的描述框,我確實有那些視頻資源給你,我在哪裡有

  • listed out all of these phrases and some more sample conversations so that you

    列出了所有這些短語和一些更多的示例對話,以便你的。

  • can become more familiar with how to use these phrases when you're using the

    可以更加熟悉這些短語的使用方法,當你在用

  • phone. If you enjoyed this lesson or if you learned something today, please be

    手機。如果你喜歡這堂課,或者你今天學到了什麼,請你是

  • sure to give it a thumbs up, and if you want to see more videos like this, please

    一定要給它豎起大拇指,如果你想看到更多這樣的視頻,請

  • be sure to hit the red subscribe button. Thank you for joining me today, and I

    一定要點擊紅色的訂閱按鈕。謝謝你今天參加我的節目,我

  • will see you next time. Bye!

    下次再見再見!

Hi, everyone and welcome back to Comfortable English. My name is Sarah

嗨,大家好,歡迎回到舒適英語。我的名字是莎拉

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A2 初級 中文 美國腔 短語 莎拉 電話 使用 禮貌 場合

The BEST Business TELEPHONE PHRASES! l Learn Business English With Me!

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    Yukiko 發佈於 2018 年 07 月 10 日
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