My name is Emma, and in today's video I am going to teach you how to do really well on

我叫艾瑪，在今天的視頻中，我是 要教你如何做真正的好上。

your interview.

你的面試。

So, if you're looking for a job and you have an interview coming up, I'm going to talk

所以，如果你正在找工作，而且你有 採訪來了，我要談的是

to you about a type of question you might hear during your interview.

向您提出的問題類型 在您面試時可能會聽到。

I'm going to tell you how to recognize this type of question, and how to answer this type

下面我就來告訴大家，如何識別這個 的問題，以及如何回答這種類型的問題。

of question, along with many tips that can help you.

疑問，以及許多 技巧，可以幫助你。

Okay?

好嗎？

So if you're about to do an interview, don't stress out - we can do it.

所以，如果你要做一個採訪。 不要緊張--我們可以做到。

All right, so let's look at the types of questions we're going to talk about today.

好了，讓我們來看看這些類型的。 我們今天要談的問題。

Today we're talking about behavioural interview questions. Okay?

今天我們要講的是行為 面試問題。好嗎？

So let's look at some examples to understand what I mean by "behavioural interview questions".

是以，讓我們看一些例子來理解什麼是 我指的是 "行為面試題"。

Okay, so we have this question: "Tell me about a time when you worked effectively under pressure."

好了，我們有這個問題，"告訴我關於一個 當你在壓力下有效工作的時候。"

So take a moment to think about that question.

所以花點時間想想 關於這個問題。

"Give an example of how you worked on a team.", "Describe a time when you had to deal with

"舉個例子說明你是如何在團隊中工作的。"。 "描述一下你在什麼時候不得不處理以下問題：

a very upset customer.", "Have you ever made a mistake?

一個很不高興的顧客。"、"有 你有沒有犯過錯誤？

How did you handle it?"

你是怎麼處理的？"

Okay, so when we're talking about behavioural questions, it's important to think about:

好吧，所以當我們在談論行為的時候 問題，很有必要思考。

What is being asked of you?

對你有什麼要求？

Okay?

好嗎？

So, the main thing with these types of questions is this word here: "Give an example".

所以，這類問題的主要內容是 是這個詞在這裡。"舉個例子"。

Behavioural questions... behavioural interview questions require that you give an example

行為問題... 行為面試 問題要求你舉例

of how you have dealt with or handled a situation.

你是如何處理的 或處理情況。

So, my next question to you is: Do you think we're talking about an example of the past,

所以，我的下一個問題是：你是否認為 我們說的是過去的例子。

something that's happened; the present; or the future, something that could happen?

過去的事；現在的事；或 未來，可能發生的事情？

So look at these questions.

所以看這些問題。

Are we talking about a past example, a present example, or a future example?

我們說的是過去的一個例子，一個 現在的例子，還是未來的例子？

If you said: "Past example", you are correct.

如果你說："過去 例子"，你是對的。

When we talk about behavioural interview questions, what the interviewer is asking is they want

當我們談到行為面試問題時。 面試官問的是他們想要

you to give a past example. Okay?

你給一個過去的例子。 好嗎？

Something you have done in the past.

你有的東西 過去做的。

How can you recognize these types of questions?

你怎麼能識別 這些類型的問題？

Because there are many different interview types of questions, these are just one type,

因為有很多不同的面試 類型的問題，這些只是其中一種類型。

so how do you know if it's behavioural interview question?

那麼你怎麼知道它是否 行為面試題？

That's a very good question.

這是一個非常好的問題。

One way to know is by looking for key words. Okay?

一種方法是通過觀察 為關鍵詞。好嗎？

So, a lot of the times behavioural questions start off with some sort of hint or clue.

所以，很多時候行為問題 以某種暗示或線索開頭；

"Tell me about a time" is an example. Okay?

"告訴我一個時間" 就是一個例子。好嗎？

"Tell me about a time when you worked effectively under pressure.", "Tell me about a time when

"告訴我，當你有效地工作時， 在壓力下。"，"告訴我一個時間，當。

you disagreed with your boss.", "Tell me about a time when you had problems with your co-workers." Okay?

你和你的老闆意見不一致。"，"告訴我一個時間。 當你與你的同事有問題。"好嗎？

So lot of the times you will hear: "Tell me about" or "Tell me about a time", and that's

所以很多時候你會聽到，"告訴我 關於 "或 "告訴我一個時間"，這就是。

a signal: Okay, this is probably a behavioural interview question.

一個信號。好吧，這可能是一個 行為面試題。

You might have this as a starter to the question, they might ask you: "Give me an example of

你可以把這個作為問題的啟動點。 他們可能會問你，"給我一個例子

how you worked on a team."

你如何在一個團隊中工作。"

or "Give me an example of a time when you showed leadership." Okay?

或 "舉個例子 當你表現出領導力。"好嗎？

So those would both be behavioural questions.

所以這些都是 行為問題。

Again: "Describe a time".

又是。"描述一個時間"。

A lot of the times you'll hear the word: "a time" or "an example".

很多時候，你會聽到的是 詞："一次 "或 "一個例子"。

So this is another common phrase you will hear with behavioural interview questions.

所以這是另一個常見的短語，你會 聽到與行為面試題。

You might also have a question like this: "Have you ever made a mistake?", "Have you

你也可能有這樣的問題。 "你有沒有犯過錯誤？"、"你有沒有...

ever had difficulties working with somebody?", "Have you ever had a conflict with a customer?",

曾經有過與人合作的困難？"。 "你有沒有和客戶發生過沖突？"。

"How did you handle it?

"你是怎麼處理的？

What did you do?"

你做了什麼？"

So these types of questions, they don't have the same key words as the ones above, but

所以這些類型的問題，他們並沒有 和上面的關鍵詞一樣，但

usually they're written or they're said with the present perfect tense, and usually you'll

通常是寫出來的，或者是說出來的。 現在完成時態，通常你會。

hear a second follow-up question: "How did you handle it?" Okay?

聽到第二個追問："你是怎麼處理的？ "你是怎麼處理的？"好嗎？

So, key word here: "did".

所以，這裡的關鍵詞。"沒有"。

If you hear the past tense in the question, then they probably want you to answer the

如果你聽到問題中的過去式。 那麼他們可能要你回答

question using a past example.

用過去的例子提問。

Okay?

好嗎？

So, this might be a little bit confusing, you might be a bit worried, you know: "Oh,

所以，這可能會讓人有些困惑。 你可能會有點擔心，你知道的。"哦。

these questions seem really hard."

這些問題 似乎真的很難。"

Well, the very first step is recognizing these questions, so that's what we're going to do

那麼，第一步就是要認識到這些... 問題，所以這就是我們要做的事

right now.

現在。

We are going to practice recognizing behavioural interview questions.

我們要練習認識 行為面試題。

Okay, so now we are going to practice identifying behavioural interview questions. Okay?

好了，現在我們要練習辨別出 行為面試問題。好嗎？

So what I want you to do is I want you to pause the video, but before you do that I

所以我想讓你做的是 我想讓你... 暫停視頻，但在你這樣做之前，我。

want you to get a piece of paper and a pen, and on a piece of paper I want you to make

要你拿一張紙和一支筆。 在一張紙上，我想讓你寫下

something that looks like this. Okay?

看起來像這樣的東西。 好嗎？

And once you've done that, then we can get started.

一旦你做到了這一點。 然後我們就可以開始了。

So, pause the video and draw this.

所以，暫停視頻 並畫出這個。

Okay, so welcome back.

好了，歡迎回來。

What we are going to do now is I am going to say some typical or some common interview questions. Okay?

我們現在要做的是，我要說的是一些。 典型的或一些常見的面試問題。好嗎？

And you need to decide if they are behavioural questions or not behavioural questions.

而你需要決定他們是否是行為上的。 問題或不行為問題。

Okay?

好嗎？

So what you can do is when I ask you a question, you can just put a checkmark in either of

所以你能做的就是當我問你一個問題的時候。 你只需在以下任何一個地方打上勾即可

these categories.

這些類別。

And so we'll do the first one together so you can see what I mean.

所以我們要做第一個 一起，這樣你就能明白我的意思了。

Before we begin, just remember: When we're trying to figure out if it's a behavioural

在我們開始之前，只要記住。當我們 我想知道這是否是一種行為方式。

question, we can listen for the key words.

問，我們可以聽 為關鍵詞。

Oftentimes you'll hear something about an example or "Describe a time", or the key words

很多時候你會聽到一些關於 例或 "描寫一個時間"，或關鍵詞語

I mentioned before, or the question might be in the past tense.

我之前提到的，或者說是這個問題 可能是過去式。

So those are two clues that this is a behavioural interview question. Okay?

所以，這兩條線索表明這是一個。 行為面試問題。好嗎？

So let's get started.

那我們就開始吧。

So, the first question is: "Give an example of a goal you reached and tell me how you

所以，第一個問題是："舉例說明 達成的目標，並告訴我你是如何

achieved it.

實現了這一目標。

So: Give an example of a goal you reached and tell me how you achieved it."

那麼，請你舉個例子說明你達到的目標 並告訴我你是如何實現的。"

Is this a behavioural question?

這是一個行為問題嗎？

The answer is: Yes it is.

答案是：是的，是的。

Okay?

好嗎？

So, again, this is asking you to talk about a past experience of a goal you had and how

所以，這又是要你談一談 過去的經驗，你有一個目標，以及如何。

you reached that goal.

你達到了這個目標。

Okay, so let's ask another question.

好吧，那我們來問問 另一個問題。

Number two: "Where do you see yourself in five years?

第二條："你在哪裡 五年後的自己？

Where do you see yourself in five years?"

你在哪裡看到 五年後的自己？"

So, is this a behavioural question?

那麼，這是一個 行為問題？

Okay, so again you need to ask yourself: "Did you hear any key words?

好吧，所以你又要問 自己。"你有沒有聽到什麼關鍵詞？

And are we talking about the past, the present, or the future?"

而我們是否在談論過去。 現在，還是未來？"

This question is not a behavioural question.

這個問題不是 行為問題。

Okay?

好嗎？

"Where do you see yourself in five years?" we're actually talking about the future; we're

"你覺得五年後的自己在哪裡？" 我們實際上是在談論未來，我們是

not talking about an example that happened to you in the past.

不是說 過去發生在你身上的事情。

Question number three.

問題三：

Okay, so are you ready? Yes? Okay.

好了，你準備好了嗎？ 準備好了嗎？好吧，你準備好了嗎？

"Can you describe three strengths and one weakness?

"你能描述三個 優勢和一個弱點？

Can you describe three strengths and one weakness you have?"

你能描述一下三個優點嗎？ 和你的一個弱點？"

So is this a behavioural question? No.

那麼這是一個行為問題嗎？ 不是

This is not a behavioural question.

這不是一個 行為問題。

When we're talking about strengths and weaknesses, we're talking about the present, we're talking

當我們在討論優劣勢的時候。 我們談論的是現在，我們談論的是

about, you know, our...

關於，你知道，我們的...

The things that we're good at and the things we're not so good at, but we're not talking

我們所擅長的事情和我們所做的事情 我們不是很擅長，但我們不是在說。

about a past example.

關於過去的一個例子。

Okay?

好嗎？

So this is not a behavioural question.

所以這不是一個 行為問題。

Okay, number four: "Tell me about a time when you had a challenge or conflict you faced

好吧，第四條。"告訴我一個時間，當 你有一個挑戰或衝突，你面臨

at work, and how you dealt with it."

在工作中，以及你如何 處理了。"

So, again, the question is: "Tell me about a time where you had a challenge or conflict

所以，問題又是："告訴我一個。 坎坷

you faced at work, and how you dealt with it."

你在工作中面臨的問題，以及 你是怎麼處理的。"

Okay, so this one is a behavioural question.

好吧，所以這個是一個 行為問題。

We heard the key word there: "Tell me about a time", so we know right off the bat: "Okay,

我們聽到了其中的關鍵詞。"告訴我一個 時間"，所以我們一開始就知道："好。

'tell me about a time', that's going to be a behavioural question."

"告訴我一個時間"，這是怎麼回事 是一個行為問題"。

And the question was asked in the past tense, so we know we have to give an experience to

而且這個問題是用過去式問的。 所以我們知道，我們必須給一個經驗，以

answer the question, something that happened to us in the past.

答非所問 過去發生在我們身上的事情。

All right, let's do number five.

好吧，讓我們做第五個。

What's a time...?

什麼是時間... ？

Or: "Describe a time you disagreed with a decision that was made at work.

或："描述一下你不同意的時間。 與工作中做出的決定。

Describe a time you disagreed with a decision made at work."

描述一下你不同意的時間 與工作中做出的決定"。

Okay, if you said this is also a behavioural interview question, you are correct: "Describe

好吧，如果你說這也是一種行為。 面試題，你說的沒錯："描述一下。

a time", so that's, again, a key word, and we're talking about something that happened

一次"，所以，這又是一個關鍵詞，而且。 我們說的是發生了什麼事

in the past. Okay.

在過去。 好吧，我知道了

Question number six: "If you were an animal, which animal would you be and why?

問題六："如果你是一個 動物，你會是哪種動物，為什麼？

If you were an animal, which animal would you be and why?"

如果你是一個動物，哪個 你會是什麼動物，為什麼？"

So this question is not a behavioural question.

所以這個問題不是 一個行為問題。

Okay?

好嗎？

This is talking about an imaginary situation.

這說的是 虛情假意；

We're not talking about the past, we're talking about something imaginary that hasn't happened.

我們說的不是過去，我們說的是。 虛構的東西，還沒有發生。

Okay, and the final question: "Tell us about a time when you were a leader.

好了，最後一個問題。"告訴我們 關於你當上司的時候

Tell us about a time when you were a leader."

告訴我們一個時間 當你是上司的時候。"

Okay, so is this a behavioural question or a different type of question?

好吧，所以這是一個行為問題 還是另一種類型的問題？

If you said this is a behavioural question, you are correct.

如果你說這是一種行為 問題，你是對的。

Okay?

好嗎？

And, again, we have the key word: "Tell me about", "Tell me about a time when you were a leader". Okay?

再來，我們有一個關鍵詞："告訴我"。 "給我講講你當上司的時候"。好嗎？

So what we want in the answer is we want you to talk about a time in the past where you

所以，我們在答案中想要的是，我們要你 說起你過去的一段日子

have an example of this.

有一個例子。

So now what we're going to do is we're going to learn what makes a really good answer to

所以，現在我們要做的是，我們要去 來了解什麼才是真正的好答案

a behavioural interview question.

乖巧 面試問題。

Okay, so we've seen some examples of behavioural interview questions, and there's a lot of

好了，我們已經看到了一些行為的例子。 面試題，有很多的

other types of questions they can ask, a lot of other examples of behavioural interview

其他類型的問題，他們可以問，很多的 其他行為面試的例子

questions.

問題。

Now what we're going to talk about is: How do you answer these questions?

現在我們要談的是。 你如何回答這些問題？

So, an answer to a behavioural interview question has four parts.

所以，一個行為的答案 面試題有四個部分。

First of all, you need to talk about a past experience or a past example, and so you need

首先，你需要談一個過去的事情 經驗或過去的例子，所以你需要。

to talk about when and where did your...

談及何時和 你的...

You know, when and where did something happened, what happened, what your actions were, and:

你知道，何時何地發生了什麼事。 發生了什麼，你的行為是什麼，以及。

What were the results of your action? Okay?

結果是什麼？ 你的行動？好嗎？

So, for example, if the question was: "How do you handle stress?" or "Tell me about a

所以，比如說，如果問題是："如何... 你如何處理壓力？"或 "告訴我一個。

time when you had a stressful situation at work.

當你有壓力的時候 工作中的情況。

What did you do?"

你做了什麼？"

That's an example of a behavioural interview question, so your answer needs to talk about

這是行為面試的一個例子 的問題，所以你的回答需要談到

a specific example, so you need to be very specific and you will have to talk about all

一個具體的例子，所以你需要非常。 具體，你將不得不談論所有

four of these parts to have a complete answer.

其中的四個部分，以 有一個完整的答案。

So, I have here two examples.

所以，我這裡有兩個例子。

One of these examples is good, and one of these examples is not so good.

其中一個例子是好的，一個 這些例子中，有一個不是很好。

I want you to guess: Which is the best example and which is the worst example for an answer?

我想讓你猜猜，哪個是最好的例子？ 哪一個是最差的答案的例子？

So the question was, you know: -"Tell me about a time where you had a stressful situation

所以，問題是，你知道："告訴我，關於 囧囧

at work."

在工作中。"

-"I work really well under pressure."

-"我的工作真的很好 在壓力下。"

Is this a good answer or a bad answer to a behavioural interview question?

這是一個好的答案還是一個壞的答案 到行為面試題？

Well, this is actually not a great answer and the reason is because: First, it's not

嗯，這其實不是一個很好的答案 而原因是由於。首先，它不是

specific; secondly, we don't know when you had this stressful situation, we don't know

具體的；第二，我們不知道你什麼時候開始。 有這種壓力的情況下，我們不知道。

where you had a stressful situation, you didn't tell us anything about what happened, you

在你有壓力的情況下，你沒有。 告訴我們任何關於發生的事情，你

didn't tell us about your actions, what you did to help yourself in this situation, and

你沒有告訴我們你的行動，你有什麼？ 在這種情況下，你做了什麼來幫助自己，以及

you didn't tell us the results.

你沒有告訴我們結果。

So this answer would not do well in a behavioural interview...

所以，這個答案不會好 在行為訪談中...

This would not be a good response for a behavioural interview question.

這不是一個好的迴應，對於 行為面試題；

Let's look at a different answer.

讓我們來看一個 不同的答案。

"When I was a student at XYZ College I had 4 projects due in the same week.

"當我還是XYZ學院學生的時候，我 有4個項目在同一個星期到期。

I created a schedule in advance to best manage my time.

我事先制定了一個時間表 以更好地管理我的時間。

I broke each project up into smaller manageable steps.

我把每個項目抽成 較小的可管理的步驟。

I finished all the projects.

我完成了所有的項目。

And my professor was happy with the quality of the work."

我的教授也很高興 與工程質量"。

So, is this a good answer?

那麼，這是不是一個好的答案呢？

Well, let's check.

好吧，讓我們來看看。

Did we talk about when and where this happened?

我們有沒有說過什麼時候 以及在哪裡發生的？

Yes, we talked about where, it was at XYZ College; and when, when I was a student. Okay?

是的，我們說過在哪裡，是在XYZ。 大學；而當，當我還是學生的時候。好嗎？

So we've talked about the background to the story or the setting.

所以我們已經談到了背景 到故事或環境。

Did we talk about what happened?

我們說過發生了什麼嗎？

"I had four projects due in the same week."

"我有四個項目 在同一周內到期。"

Okay, so this is the stressful situation, so we...

好吧，所以這是緊張的 狀況，所以我們...

We did talk about what happened.

我們確實談過發生的事情。

Did we talk about your actions, how did you manage?

我們有沒有說過你的 行動，你是怎麼做到的？

What did you do? Yes.

你做了什麼？ 做了

"I created a schedule.

"我制定了一個時間表。

I broke each project up into smaller manageable steps."

我把每個項目抽成 較小的可管理的步驟"。

So, yes, we talked about our action, what we did to solve this problem.

所以，是的，我們談到了我們的行動。 我們做了什麼來解決這個問題。

And finally, the results.

最後是結果。

Did we talk about the results?

我們談了結果嗎？

"I finished all the projects.

"我完成了所有的項目。

And the professor was very happy with the quality of my work."

教授也很高興 與我的工作品質。"

Yes, we talked about what happened in the end; we talked about the results.

是的，我們談到了發生在 最後；我們談到了結果。

"The professor was very happy and, you know, I was able to manage."

"教授很高興，而且。 你知道的，我能夠管理。"

So, this is an example of how to answer a behavioural interview question.

所以，這是一個如何回答的例子。 行為面試題；

So now I'm going to give you some tips that can also help you with these types of questions.