The most amazing experience

那是人生中最棒的經驗了

Who would have thought, that it would even be possible!

誰會想到這種情況居然會發生

Such a wonderful experience.. how could it possibly go wrong?

原本這麼美好的一次經驗 居然...

*screaming*

居然能夠出錯

Ohhhhh

ohhh!!!!

We've just recovered...

我們才剛從百事可樂的梗回復過來而已，ㄜ對於你們

..from the Pepsi memes

對於那些不知道這件事的人，

Now, for you guys who don't know, I'm sure a lot of you know already

雖然我知道很多人都知道這個影片了，ㄜ影片中

There's been this video of a man..

有個人被拖下飛機

being dragged off the aeroplane

我們...我們再看一次影片

Let's.. Let's have a little watch

以防你還真的沒看過

In case, you haven't seen it

喔對了 我愛死這個男的

I love this guy, by the way, he's so fucking happy

他就是真他媽開心地坐在那邊

that he got to keep his seat *laughs* he's like 'yeah I got to keep my seat motherfucker..'

想著他可以保住他的座位

'I don't give a shit'

“喔耶我還能坐在我的位子 婊子”

aww men, yes! Look how happy he is! What the fuck!

”我才不鳥你咧“ 天哪 你看看他有多開心啊!!

In video: *man screaming as pulled from chair*

WTF

Literally, dragging him outta his seat

他就這樣把男乘客拖下飛機

And I know what you're thinking..

我知道你在想什麼

'What did he do? Did he offend the crew? Maybe the passengers?'

他做了什麼？他有侵犯到其他乘客嗎?

Maybe he said something really mean? What's happening here is absolutely horrible.

還是或許他有說了什麼很沒品的話

I can't believe it's happening. This is so bizarre! Okay, let me give a bit of better context here.

到底發生什麼事了

So, basically, what happens in a lot of airlines - in America especially- as I understand..

這件事實在是太可怕了，我無法相信

Is that they overbook the flights because a tonne of people that book the flights.. don't actually show up

這件事真的發生了，太讓人錯愕了

So, a way for company's airlines to make even more money on seats for people who don't show up

讓我告訴你更多關於這件事

Is to sell more tickets, than it exists on the airplane

基本上來說就是，在許多

Everyone, shows up for the fight (it does happen)

美國的航空公司，至少是我知道的

And that way, clearly, they can't fly the plane. You know, with people sitting on the floor

都會超賣機票

So, they have to accommodate these passengers *laughs*

因為有很多人

By dragging them the fuck out of the airplane *laughs*

買了機票卻沒有來搭飛機

I'm not laughing at him

所以為了不讓航空公司因為那些

I'm laughing at how bizarre the situatuion is

買了票卻不搭飛機的人 使公司虧本，

Don't get me wrong, what's happening here is horrible

所以公司就超賣機票

But that wasn't what happened, the reason why they dragged this guy off the plane was because..

賣出多過於飛機上的座位數量

United wanted to move some of their crew, some of their employees to another city

那如果每個買票的人都出現了

so, they didn't overbook it, they just wanted to move their people

這種情況也會發生

*laughs*

很明顯地，如果座位不夠，飛機當然就不能起飛

so they're like we're going to throw away people that paid for their ticket

畢竟不能讓乘客坐在地板上呀

You're out

所以他們必須'‘安置’'這些旅客

So, what happened was they said, does anyone want to make uhh $400

而所謂安置呢 就是把他們用拖的

well, uhh, we'll fly you in tomorrow at 2pm

拖下飛機， ㄜ這不好笑

No one. Absolutely no one takes that offer because who the fuck wants to stay a night in another city

我並不是在嘲笑這個人

until 2PM

我是在笑這整個令人錯愕的狀況

So, then they said they'll select some people at random

別誤會我，影片裡發生的事情太可怕了

And they don't select the first class, by the way, they select whoever paid the lowest first

但其實不是這樣 這件事情的原因是

Four people were selected, and this man did refuse to leave his spot for the United Crew members

但其實不是這樣 這件事情的原因是

And this is what happened

但其實不是這樣 這件事情的原因是

In video:*screams as he is being forcefully removed*

聯航想要把他們幾位員工

I was so confused about it at first

幾位工作人員送到另一個城市

I was like, how can you throw away someone on the plane if he's already entered

所以其實他們並沒有超賣機票

Like, why was he allowed to enter if he's not allowed to enter?

他們只是想把他們的員工送過去

I'm so confused *laughs*

所以他們的手段就是 「喔，我們

Apparently, they fucking let him back in again. Drag him out.. and he comes running back!

把幾個跟大家一樣有付錢買機票的人扔出去，

Where did all that blood come from?

你得滾!」 所以事情一開始是這樣

That wasn't there before.. What did they do to him?

航空公司說 「 有人想要

First of all, flight was from Chicago to Louisville

接受400塊美金然後下飛機嗎，我們會把你的班機

I looked that up on Google Maps,

安排在明天下午2點，結果沒有人

It's a short flight, it's like an hour long

完全沒有人接受這項提議，畢竟

It cost £174

誰他媽會沒事想要在這裡多待一晚

But they offered £400 for people to exit?

還待到2點阿? 所以航空公司就

Why didn't they just book them on a flight, if you need people to go so badly?

隨機選了幾個人。啊他們當然不會選頭等艙的人

It'll be cheaper!

他們會先選那些

This whole thing could have been avoided!!

付最少錢買到機票的人

As horrible as this event is..

4個人被選中了，然後這個男人拒絕離開

The memes, as always, are delicious

這個男人拒絕讓位給聯航的員工

*laughs*

所以就發生了這種事情

You know, we were blessed with Pepsi

我一開始超級困惑的

but United..

為什麼你可以就這樣把人從飛機上轟出去

Thank you!

而且他都已經上飛機了

In video: *audio that I cannot be bothered to type out*

ㄜ就是...他為什麼最初被允許上飛機後來卻又不被允許？

In video: United Nations.. Fuck you!

ㄜ就是...他為什麼最初被允許上飛機後來卻又不被允許？

*laughs*

顯然的，他們之後還是他媽的讓他再走回來了啊

I love it so much

他們把他拖出去，然後

It's always great, just paying for expensive plane tickets to then getting dragged the fuck out of it

他又跑回來！！！

I guess, I guess, they got their employee training video from The Dark Knight

那些血是哪來的啊，拖出去前還沒有啊

The thing that bothers me the most about this situation is..

他們對他做了什麼? 首先，

it's something I'm thinking constantly about, is if only. IF ONLY

飛機是從芝加哥到

That man.. had a pepsi

路易威爾，我查了google 地圖

This whole thing, could have been resolved instantly.

航線非常的短

There would not have been a problem, if he just said-

大概才一個小時而已 價格是174塊錢

-Excuse me Sir, I would just like to keep my seat, they say no, he's like..

但是航空公司提供400塊錢給任何願意換班機的人

-well, can I interest you in this pepsi

為什麼他們不直接幫他們的員工訂機票就好？！

* laughs*

為什麼他們不直接幫他們的員工訂機票就好？！ 如果這麼急著送走員工的話

Ohh my god

這樣還比較便宜！！！

So, the memes on Twitter are absolutely amazing

省錢多了，這件事也可以避免了

Here we see the exchange that went down with Kylie Jenner

和這件事件一樣可怕的就是梗圖了

Amazing

依舊是那麼的....美味

United, "If we cannot beat our competitors, we beat our customers"

我們才剛被百事可樂梗圖摧殘，聯航，還真謝謝你吼

*laughs*

如果我們說你可以飛，你就可以飛

Board as a doctor, leave as a patient.

如果我們說你不能飛，那就*滾吧

We'll seat you. Then we'll beat you.

如果你為我們帶來困擾，我們就會把你他媽拖下飛機

This is some great PR. This is some excellent PR

如果你抵抗的話 我們會打你打到你可以用臉來當充氣艇

I do have a feeling that uhh United is not gonna face this problem any longer

聯航，幹你*

You know? I have a feeling there's not gonna be too many overbookings any longer

我太喜歡這個了，這樣一定很棒

Luckily

當你付了一大筆錢買了機票

Oh I love this one

然後被拖下飛機

*laughs*

我想他們用<黑暗騎士>來

*reads screen*

當作他們員工訓練影片

Now, the thing is the CEO of United made a statement

整件事情我看最不爽的就是

It reads like this

我常常想的事情

*reads screen again*

如果，一切只不過是如果

No, no

如果那個人有瓶百事可樂的話，

Oh sorry, that wasn't it.

一切都可以被解決了

He made a completely different statement, basically the equivalent of a Youtuber apology

就不會有這個問題了，如果他說

*laughs*

不好意思，我真的想要保住我的座位

Trust me, I know

聯航人員說不行，然後他就

Basically saying, well I'm sorry it's your fault

我可以用這瓶百事可樂說服你嗎

The CEO of United, god bless you!

推特上的梗圖也很猛很好笑，我們可以看到這裡

Amazing

推特上的梗圖也很猛很好笑，我們可以看到這裡

He basically -- I'm quoting directly-- I apologise for having to re-accommodate these customers

發生的過程還有凱莉·詹娜

There was also a leaked email coming from the CEO of United

太狂了 聯航「如果打不過同行競爭者，那我們就打乘客。」

Basically, uhh, showing no sign of remorse or empathy

聯航「如果打不過同行競爭者，那我們就打乘客。」

For the situation

登機前是醫生，下機後變傷患

*reads screen*

我們會好好幫你找位子，然後我們再來好好海扁你

That we studied from the Dark Knight

這些對公司形象真的很加分XD

From the Dark Knight movie

我有個感覺 聯航不會出來面對這個問題

*reads*

我有個感覺 聯航以後應該不會再需要面對這個問題

He came from Pepsi

我有個感覺 聯航以後應該不會再需要面對這個問題

Our lord and saviour

我還感覺 未來或許也不會再有那麼多超賣的票了

Why don't you ask this guy.. and what he thinks about this statement

幸運的話（或許吧

Airlines are all fucked

喔，我好愛這個 *圖為(打架俱樂部)

Okay?

雖然價格是無法打(折)的，但是顧客就不一樣了...

Some of them, are just more fucked than others

百事可樂； 在所有大企業中，我們犯了最大的公關錯誤

Clearly, United is now apart of that list

聯航； 等著看吧

I think everyone who has flown somewhat frequently has had a bad experience

現在的情形是，聯航的執行長

I've had a similar experience like this - I didn't get beaten

寫了一篇道歉文，聽起來是這樣的

Okay

「 我剛看到了航班3411的影片，就像大眾一樣，

I had a connecting flight once

我也是受到了驚嚇，我馬上

The flight was delayed but I made it to the terminal in time

清空了在我行事曆上

Before they even started boarding the plane

所有的行程，並且我要前往

But they refused to let me on the flight because they thought that since the plane was delayed-

我們公司在歐海爾國際機場的據點

-that I wouldn't make it

執行個人質詢 」喔喔不對不對

So they had, without telling me, or without doing anything, they just booked me on another flight

抱歉，這不是那份文章

And so, seeing everyone just getting on the plane

他講的完全和這個不一樣

When I'm just like, why aren't you letting me on the plane?

他給的大概就像YOUTUBER的道歉差不多程度

It's one of the most frustrating things I ever had to deal with

相信我，我知道。 基本上就是

When I was gonna visit Marzia

ㄜ...我很抱歉，不過這是你的錯。聯航的執行長

The first time we dated

願上帝保佑你 太猛了

And I was just so annoyed that I wouldn't make it to her in time

我直接引用他的話

I understand this guy refusing to leave

我對於必須重新安置這些旅客感到抱歉

He paid for the ticket, he bought the ticket

他們公司內部還外流出執行長的電子郵件

You can't sell someone something that you don't have

他們公司內部還外流出執行長的電子郵件

That's fraud

基本上就是對於這件事

If you ask me what United did, is fraud!

完全不感到後悔跟同情

I hope this guy gets reimbursed for what happened

我們的員工遵循現有的流程，

and no, I'm not talking 400$

那些我們從<黑暗騎士>學來的流程

in money, that most likely you have to spend at the airport

就是那部電影<黑暗騎士>

or in new plane tickets

聯航的執行長，是從...百事可樂來的

Alright, that was this video

我的天阿這是？ ! 聯航對每個客人都以尊敬/尊嚴

Let me know if you enjoyed! Leave a like if you did!

聯航對每個客人都以尊敬/尊嚴

I'll see you tomorrow with another one

作為我們的服務核心。

Stay awesome bros

咦你怎麼不問問這個人