In this lesson, we are going to learn what to say when you are at a hotel.

這節課我們就來學習一下在酒店的時候該怎麼說。

Hello is that The Resident?

喂，是《居民》嗎？

Yes it is. How can I help you sir?

是的，是的有什麼可以幫你的嗎，先生？

I want to book a room for the 19th.

我想訂19號的房間。

Sure. What sort of room do you want?

當然，你想要什麼樣的房間？

A single room please. For 3 days.

請給我一個單間。3天。

Alright. The rent for the room is $60 a day.

好吧，我知道了房間的租金是60元一天。

Okay. No problems.

好的，沒問題沒問題。

I will make the booking sir. Someone will call you up from the hotel later and confirm it.

我去訂房，先生稍後酒店會有人給你打電話確認。

Alright. Thank you.

好的，謝謝你好吧，謝謝你。

Hi. I have a reservation for tonight.

嗨，我今晚有一個預約。

May I have your name please?

請告訴我你的名字

It’s Mark nelson.

是馬克-尼爾森

Okay Mr. Nelson according to our records a room for two guests was booked under your name.

好吧，尼爾森先生... ...根據我們的記錄... ...在你的名字下，有兩個客人的房間被預訂了。

No hold on. There must be some mistake I have booked room for one person only.

不，等一下一定是搞錯了，我只訂了一個人的房間。

Okay, let me check again. Here we are. Your booking is for the 19th right?

好吧，讓我再檢查一遍。我們到了 你預訂的是19號的吧？

Yes, exactly.

是的，沒錯。

I am sorry, there must have been some confusion.

對不起，一定是有些混亂。

Luckily we have a single room available. You can use the room 309.

幸運的是，我們有一個單間。你可以使用309房間。

Thank you.

謝謝你了

Welcome to The Resident hotel. How can I help you?

歡迎來到駐地酒店。有什麼可以幫您的嗎？

I have a booking here. For a single room.

我在這裡訂了一個房間一個單間

Sure. May I have your name?

當然，請問你叫什麼名字？

It’s Mark, Mark Nelson.

我是馬克，馬克-尼爾森

Yes. We have your room ready Mr. Nelson. It’s on the 3rd floor. The porter will guide you.

是的，我們已經為你準備好了房間我們有你的房間準備納爾遜先生。這是在三樓。門童會引導你。

Thank you. My luggage is in the taxi outside.

謝謝你，我的行李在外面的計程車上我的行李在外面的計程車上

I will ask the bell-boy to get it.

我叫鐘點工去拿。

Thanks.

謝謝你

Hi! I want to check out. Can you please get my bill. I will be at the reception in about 15 minutes.

你好，我想退房。請你幫我拿一下賬單。 我將在15分鐘內到前臺。

Sure. I will have it ready for you when you arrive.

當然，你到了之後我會給你準備好的。

Thanks. I appreciate it.

謝謝，我很感激。我很感激。

I hope your stay here was comfortable sir.

我希望你在這裡住得舒服，先生。

Yes, it was fine. Thank you.

是的，很好。謝謝你。

Welcome. If you have any feedback you can let me know.

歡迎你的到來。如果你有什麼反饋可以告訴我。

Well, my dinner arrived a bit late, but everything else was okay.

好吧，我的晚餐到得有點晚，但其他都還不錯。

I am sorry to hear that sir. I will make sure that doesn’t happen again.

我很抱歉聽到這個消息，先生。我會確保這種情況不會再發生。

No problems. I liked this hotel.

沒有問題。我喜歡這家酒店。

Hi. I am going out and I will be back in the evening.

嗨，我出去一下，晚上就回來。

Can you please ask the housekeeping to clean my room?

請你叫保潔員幫我打掃房間好嗎？

Sure sir. You will have to leave your keys at the reception.

當然，先生。你必須把鑰匙留在接待處。

Okay. That’s not a problem.

好吧，這不是問題。這不是一個問題。

The housekeeping department will have your room cleaned and the bedding changed.

保潔部會將您的房間打掃乾淨，更換床上用品。

Thank you.

謝謝你了

You are welcome sir.

不客氣，先生。

I have a reservation for tonight.

我今晚有一個預約。

I have a booking here. For a single room.

我在這裡訂了一個房間一個單間

Can you please ask the housekeeping to clean my room?

請你叫保潔員幫我打掃房間好嗎？

I want to check out. Can you please get my bill. I will be at the reception in about 15 minutes.

我想退房請你幫我拿一下賬單。 我將在15分鐘內到接待處。

Okay Mr. Nelson according to our records a room for two guests was booked under your name.

好吧，尼爾森先生... ...根據我們的記錄... ...在你的名字下，有兩個客人的房間被預訂了。