字幕列表 影片播放 列印英文字幕 as we've mentioned before one of the other competencies marketers need is market sensing or the ability to sense the market and we indicated there were two sub competencies within that -- environmental analysis and researching consumer behavior. today we're going to focus on environmental analysis overview and then also focus more specifically on the competition aspect of the environmental analysis so when we talked last time we focused on defining marketing as something that creates value and relationships to meet customer needs. we indicated that a key aspect of marketing was exchange between a customer and organization in the form of the marketing mix which involves the product the price the place or distribution and the promotion. we also differentiated between marketing and promotion, advertising and selling. while advertising and selling are part of promotion which is part of marketing I think you can see how marketing is much more and much broader than just promotion or just advertising and selling. i want to focus today on things going on outside the marketing organization that we would want to sense or continuously scan and analyze. and so the marketing environment is comprised of several forces competitive and economic forces regulatory legal and political forces technological forces, social cultural and demographic forces and also the natural environment. so today we're going to focus pretty much on explaining the importance of analyzing the competitor environment for your organization now. its interesting because some people might think their product to so unique that they don't have any competition and that's pretty much is an inaccurate statement. almost every product has some form a competition which we would define as a substitute or similar products what they would buy instead if they didn't have your product so Shocker indicate that competition is a matter of decree rather than dichotomy in other words, instead of yes are no do you have competition, pretty much assume that you do but what the degree or type of competition that you have. I'm also noting here a couple additional information sources for this concept. so let's look at the different degrees or levels of competition. the first type would be product form or brand competition. the second type would be product category competition. another type would be generic competition and the fourth type would be a total budget competitor. so let's describe the difference by using the product category soft drinks or pop or cola depending upon what area in the country you are from. in product form or brand competition your competitors could come from the same product category so in this case we are talking about two soft-drink that have similar features in this case to soft drinks that are both cola so coca-cola and Pepsi would be considered brand or product form competitors. now even if you don't have a product in the same product category with similar features you might have a product in the same product category, in our example soft-drink, that have different features in this case coca-cola and Mountain Dew. we would call coca-cola and Mountain Dew product category competitors because they're in the same product category even though they have different features. even if you don't have any product category competitors, in other words there's nothing in your same product category there might be something in a different product category that meets the same need in this case both coca-cola and bottled water. while they're not both soft-drink they do both satisfy thirst so coca-cola and bottled water would represent what we would call generic competitors. even if you don't have something that satisfies the same need every product out there competes for the consumer dollar and so therefore because consumers only have a limited amount of what's called discretionary income. every product basically competes for that dollar so in this case if you were both hungry and thirsty and you went to the vending machine you would have to choose between coca-cola and skittles even though they don't meet the same basic need. even though they're not the same product category they are still what we would call budget competitors. let's illustrate Shocker's quote even more. competition is a matter of degree -- brand product category generic -- rather than a simple yes or no. whether or not you have competition. it is very important is to understand the industry in which you operate and so most industries will have what would be called a trade association -- it's a collection of member competitors in a product category. we're gonna look a little bit at the International Bottled water Association in a minute. let's hold off on that concept -- trade associations until after we discuss another concept in terms of industry competition -- another concept would be how many competitors you have in your industry if you are the only competitor in your industry you have what's called a monopoly. if there are only a few competitors in your industry you would operate in what's called an oligopoly. if you have many competitors in your industry and therefore they're all trying to make their product appear different by various features and benefits you would operate what's called monopolistic competition. there's also a fourth level competition within the industry called pure competition. honestly it it rarely exists because there are very large number of competitors with standardized products and so the only way they really compete is based upon price. an exaqmple here might be most agricultural products but most products that are marketed we try not to be standardized. in other words they try to make their product special or differentiated from their competitors and therefore trying to convince people to buy their product versus a competitor's product. one thing I want to do at this point is re visit this concept of trade associations and I'm going to visit the International Bottled Water Association. later you'll be doing a primary and secondary research project based upon information that you can get from the bottled water Association. one of the things that is often available from a trade association are statistics about your industry and I'm focusing here on something from the bottled water Association industry from 2011 and one of the things they're looking at or types of data that you might get here would be to look at the demand for your product category over time. and you can see here in the bottle Water Association that after 2007, in 20008 and 2009, were there was a decline in the consumption of bottled water per capita in terms of gallons. it's picking up again in 10 and 11 and part of the reason for that to happen has to do with the topic at this lecture series -- things that are happening in the external environment. and we can discuss sales more at a later time. it's important that you understand your industry and your competitive industry. one other thing that we want to discuss when we talk about an industry is the potential size of your market and also your share of that particular market so let's move on to those concepts. first of all let's discuss the concept of market potential or industry potential. it is the total amount of a given product category-- whether it be bottled water soft-drink or another product category-- it's for example the total amount of a given product category that can be sold in a given time period generally we would look at a year in a given geographic area. so it's interesting to look at the market or industry potential of e-cigarettes and the growth in that market from 2007 until 2013. interestingly the market more than doubled between 2012 and 2013 and so what causes the market potential for a product category to grow? and generally speaking the answer to that would be the various forces in the marketing environment that we talked about earlier. those competitive economic regulatory technological social and cultural forces or even changes in the natural environment. so let's apply that concept to this e-cigarette market what are some of the reasons for e-cigarette growth? well first of all social I think most understand now that it's considered socially unacceptable to smoke in many environments because are the health reasons and especially because of the second hand smoke concerns in addition to just how people in our society and culture feel about traditional smoking. there's also been new regulatory influences or forces that have affected the demand for regular cigarettes or e-cigarettes. in many areas there have been bans against smoking indoors. additionally there have been economic influences. since the economic recession of 2008 since the increasing cost of traditional cigarettes and the taxation of those items it has become increasingly expensive to smoke and consumers only have so much discretionary income. there've also been technological influences on the cigarette market. with the Advent of New technology for smoking we've seen a tremendous growth in that market.so I'm not suggesting that e-cigarettes are something that you should pursue or should not pursue -- i don't want to get into that -- but I wanted to use that particular market to illustrate this concept about growth in market potential -- the total amount of a given product category that can be sold in a given time frame in a given geographic area. another way to look at market potential is to look at the what's called the primary demand for a product category. so when we talk about primary demand we're talking about the demand for a product category regardless of the brand. with e-cigarette let's illustrate a new concept and that is that market share and the market share would be the ratio of your brand or company to sales of all that particular product category industry-wide. so market share is a ratio of the sales of your brand compared to the market potential or the primary market --if we looked at the e-cigarette market for example you can see that 61 percent of the market potential for that product category is held by one competitor and if you look at the additional top two competitors you'll see that almost 75 percent of the E cigarette market is controlled by 3 brands that represents each of these three brands' market share -- the ratio of their sales to industry-wide sales. we would call that demand selective demand or demand for a specific Brand. one of the things that you're faced with often as a marketer is the concept and how do we sell more? how do we help our company to continue to grow by selling more? and we have to think of that more thoroughly than just saying okay I wanna sell more let's run an ad. it's not that simple. one concept of selling more maintains that the market potential or the primary demand for particular product category does not change. in other words the size of the market or the size of the pie does not change. there's no change in primary demand there's no change in market potential. still you can sell more. let's look at company b here because company b has a built selective demand. it's allowed the sales of its brand or its the market share of its brand to grow tremendously and therefore company b is now selling more at the expense of the market share of its competitors. so one way to sell more within your company is to build selective demand and increase market share while the market potential or the primary demand does not change. let's look at another way to sell more. let's say in this case you're not going to take away selective demand in fact your market share remains the same. you still sell more. how can that be well? if your market share stays the same but the size that the market -- the primary demand -- the market potential -- for your product category grows, in other words all of a sudden people start drinking more bottled water or smoking more e-cigarettes or eating more peanut butter or for that matter even if your market share remains the same -- there would be no change in your market share. if all the competitors did not change any market share you would still sell more -- all of this extra sales simply because the market potential -- the primary demand -- and for your product category grew while your market share stayed the same. I hope that this presentation has helped. illustrate the importance up the marketing environment a specially and understanding at the competitive environment on how to go about marketing products answer both
B1 中級 美國腔 市場感知概述及競爭 (Market Sensing Overview and Competition) 48 5 Jack 發佈於 2021 年 01 月 14 日 更多分享 分享 收藏 回報 影片單字