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  • We have made immoral behavior far more profitable.

  • We have, in the course of the changes in our society,

  • been establishing greater and greater incentives for people

  • to behave in ways that most of us regard as immoral.

  • You know, the traditional form of Capitalism is:

  • Put a product to market, put a service to market

  • and make money.

  • The way I contemplate entrepreneurship is figure out

  • how the world is better off because of your product and service

  • and bring that into the marketplace.

  • Business is kind of construct for people to get together

  • to achieve some kind of result.

  • So why not take business as a tool to achieve

  • a more progressive result?

  • Instead of seeing Capitalism as evil and destroying humanity

  • and the planet, you can take Capitalism and say,

  • "Use it with a conscience to create a purposeful result

  • a just and equitable society."

  • Can't we agree that Capitalism is an economic system?

  • A system for the production and distribution of things

  • we need and want?

  • Go back 70 years.

  • Think about what "Made in Japan" meant in the 1940's and 50's,

  • post World War Two.

  • You have Capitalism as a key tool in building economies.

  • (announcer) It's new, it's automatic, it dictates, records,

  • seals, sterilizes, stamps and delivers in one operation

  • without human hand!

  • "Made in China", "Made in Taiwan", and "Made in Hong Kong"

  • in the 70's and 80's...

  • (announcer) What do I bid? What do I offer?

  • Sold! Who's next!

  • These are global economies that are major economies of the world.

  • What is next?

  • (announcer) Out of the crowds of the Empire City,

  • the Wonder City, the Windy City, the Passion City...

  • Is it made in Bangladesh?

  • (announcer) Get the big money. You make a pile

  • and raise a pile. That makes another pile!

  • We come full-face into what happens when Capitalism is left unfettered.

  • (announcer) We reached a million! Two million! Five million!

  • Watch us grow!

  • The 20th century model of Capitalism has one rule

  • in its operating system, which is:

  • the purpose of the corporation is to maximize

  • share-holder value exclusively.

  • Even if that means that there are significant,

  • for the benefit of the doubt, unintended consequences.

  • It's amazing to me how consumers just have this unshakable trust

  • in what they buy.

  • (announcer) Pestroy DDT. Used right, it is absolutely harmless

  • to humans and animals.

  • (announcer) And when drinking water comes out sparkling clear,

  • an asbestos cement pipe may have helped guard it

  • from reservoir to home.

  • It's laden with chemicals and it's from questionable factories

  • and I think some of these scares has done us a favor on some level

  • in raising the dialogue.

  • New communications channels like social media primarily

  • are driving transparency into companies.

  • They can't get away with uncareful behavior anymore.

  • They need to be very, very diligent about how they

  • serve their communities that they work in.

  • That's driving corporate social responsibility,

  • it's driving better governance,

  • and it's certainly driving sustainability.

  • That's been a constant trend over the last 15 to 20 years.

  • When you consider the world the baby boomers up grew in,

  • it was post World War Two. Their parents, who lived through the war,

  • they grew up in a world of scarcity.

  • People who were successful had stuff.

  • So the baby boomer generation grew up in a world where

  • if I had stuff, I was successful.

  • This shaped the minds of that generation.

  • So by the time the baby boomers get in control of the economy,

  • in the 1980's, excess was everywhere.

  • It became about stuff. And you had the big stories of the 80's,

  • like the Tycos, the Enrons.

  • The corporations became about adding book value for share-holders,

  • not adding societal value for all stake-holders.

  • In the last 50 years of business, companies are rewarded

  • based on success of one metric, and that is profit.

  • CEOs who are successful deliver profit to share-holders.

  • Our entire stock exchange is founded upon that,

  • so it's hard for us to criticize CEOs for forsaking other things

  • like supplier relations or social impact or other causes.

  • As companies began to feel the pressure of global competition,

  • the sole focus on making profit, without regard for society,

  • seemed like a promising idea.

  • Inspired in part by a 1970 New York Times article by Milton Friedman,

  • the most respected and influential economist of the late 20th century.

  • And now, ladies and gentleman, the Milton Friedman choir.

  • We had a very simplistic view of the world, where we would

  • just define profit as "dollars in" minus "dollars out"

  • equals profit. What we need to do now is quantify

  • all the soft costs.

  • It's very competitive in the international marketplace

  • to find really low cost labor.

  • When you manufacture something in another country,

  • and you import it, they put on a duty rate.

  • Countries like Bangladeshthere is no duties.

  • Because of that, you can save 18%.

  • That's a huge amount of money.

  • So what they do is they go to a lot of these countries that are exempt.

  • My auditor of fabric mills told me that they had gone to Bangladesh.

  • He said to me, "Do you know how many factories had

  • a waste water treatment plant?"

  • And I said, "No. How many?"

  • Two. Out of 300 that they visited.

  • And there's a lot more than 300 fabric mills in Bangladesh.

  • Where's the chemicals and dye stuffs after dying it

  • pink and blue? Where's that going?

  • Straight into the river. Straight into the creek.

  • Are those creeks and rivers connected to oceans

  • that we live beside? Yes. This was all connected.

  • This is what people forget when they buy a product that comes from

  • a country that has no regulations. But they have to,

  • for the corporate culture. They have to make profit.

  • There's been another horrific incident at a garment factory

  • in Bangladesh.

  • It came crashing down, trapping hundreds of people inside.

  • Officials discovered cracks in the building yesterday.

  • Producing clothes bound for some major American retailers...

  • This afternoon, a British retailer, Primark, announced it would

  • compensate victim's families.

  • Loblaw is reacting. The company said late today

  • that it will provide compensation to the families

  • of those killed in Bangladesh.

  • There's something to be said if you're going to be

  • in factories and pushing for low cost labor.

  • There's always a cost.

  • And, on some level, I think a lot of those brands

  • are stepping up and paying a cost at the end

  • of what they didn't pay at the beginning.

  • The core indicator of a country's health is the GDP.

  • It's the total market value of goods and services

  • produced in a single year.

  • Social impact is not considered.

  • The environment is not relevant.

  • The health, happiness, and fulfillment

  • of its citizens doesn't matter.

  • Financial metrics are all that count.

  • We've got to a point now where quarterly returns

  • are more important, it seems, in the news and more important

  • to the way we cover businesses, than the longer term work that they do.

  • So we're trapped in this short return cycle,

  • when most of these big problems and these big contributions

  • to society actually take far longer cycles.

  • They can be three, five, seven, 10 plus year cycles.

  • If we're judging companies on quarterly cycles,

  • we're never gonna get the traction on these long-run goals.

  • So there's something in the way that we look at companies,

  • there's something in the way we judge companies

  • performance that needs to change.

  • It's 1987.

  • - Open this gate. - (crowd cheers)

  • Reaganomics is in full swing...

  • The Simpsons debuts on television...

  • - Change the channel. - No.

  • and the Unabomber is on the loose.

  • It's business as usual in America.

  • Then it hits.

  • There's only one word to describe what's happening

  • and that is "panic".

  • Black Monday, the worst day ever on Wall Street.

  • The market has fallen over 400 points.

  • 508.32

  • 500 billion dollars in paper values have been lost.

  • When you see around the globe the mal-distribution

  • of wealth, the desperate plight of millions of people

  • in underdeveloped countrieswhen you see so few haves

  • and many have-nots, when you see the greed and the concentration

  • of power, did you ever have a moment of doubt about Capitalism

  • and whether greed's a good idea to run on?

  • Well, first of all, tell me, is there some society

  • you know of that doesn't run on greed?

  • You think Russia doesn't run on greed?

  • You think China doesn't run on greed?

  • What is greed?

  • Of course, none of us are greedy.

  • It's only the other fellow who's greedy.

  • (audience laughs)

  • The world runs on individuals pursuing their separate interests.

  • In the only cases in which the masses have escaped from

  • the kind of grinding poverty you're talking about,

  • the only cases in recorded history, are where they

  • have had Capitalism and largely free trade.

  • And just tell me where in the world you'll find these angels

  • who are going to organize society for us?

  • So there was a meeting in Gold Hill, Colorado,

  • of about 40 people and it included that generation wave

  • of entrepreneurs who made the clean, healthy ice cream,

  • Body Shop, Patagonia,

  • who went into business to try to make a difference

  • and promoted themselves based on some of those values.

  • And so that was 25 to 26 years ago.

  • They came at the invitation of investor Joshua Mailman

  • and Wayne Silby, founder of the Calvert funds,

  • to explore the idea of bringing social values

  • into a more collective sphere.

  • What they didn't know at the time was that this

  • would be the catalyst that would ignite the social impact movement.

  • When I got introduced to the SVN community,

  • it was the first time I saw people with business skills

  • who were using it for social purposes, social good.

  • I had never heard of Triple Bottom Line before.

  • I mean, I now see it as a big, global advocate.

  • I heard about it for the first time at SVN.

  • This group started a movement.

  • At that time, they were laughed at. They were ridiculed.

  • "You're a bunch of flakes."

  • That was one thing that had to be countered.

  • It's kind of not honorable to believe that Capitalism

  • was about anything other than "how do I get more money?"

  • It's okay to give away money after you've made a lot of money,

  • but business is a separate solitude from what matters in the world.

  • But it gave me a support network that believed

  • in the intersection of values and money.

  • Out of it came businesses for social responsibility,

  • net impact on business campuses,

  • investor's circle, which are people that look to do

  • angel investing in early stages of investing and companies like this.

  • So there's now a growing eco-system of different dimensions

  • of aligning money with doing good.

  • In 2005 the co-founder of AND1, a 250 million dollar

  • streetball company attended its first SVN meeting.

  • Two years later, Jay Coen Gilbert would revolutionize

  • what it meant to be a socially responsible company.

  • Because of the assumption that short-term shareholder value

  • is all that matters to big investors, we now have

  • a lot of states passing laws authorizing the creation

  • of a different kind of corporation, so-called B corporations.

  • Stands for the benefit that can be created for all

  • stakeholders, not just share-holders.

  • How do we tell the difference between a good company

  • and just good marketing? Today, everybody claims

  • to be green, responsible, and sustainable.

  • And when everybody claims to be the same thing,

  • those words mean less and less.

  • It was often a, "well, if I put all-natural or if I put

  • green in the title, that makes me sustainable

  • and I’m fulfilling part of life...

  • ...the fad that is CSR in the world."

  • There's a couple of answers to who's doing this well.

  • There are a few organizations that are putting metrics

  • against this kind of performance and the one's that

  • on the top of my mind for me is B Lab and the B Corps

  • certification, where they've got a fairly rigorous

  • assessment process.

  • And you're asked different questions, but they always

  • talk about your company's employment practices,

  • supplier practices, community engagement, and environmental practices.

  • The survey and the auditing processit's actually

  • quite difficult to get into B Corp.

  • And the company has to achieve a minimum score

  • of 80 out of 200 on an independent rating system,

  • run by a non-profit, in order to be eligible

  • to be certified as a B Corporation.

  • When we actually did the assessment for the first time,

  • we didn't pass and we exist for the main purpose!

  • We realized how we really needed to step up our game

  • in order to play with the people who are

  • actually certified as B Corporations.

  • But even if they scored 140, they're not eligible

  • to be certified as a B Corp unless they make that

  • legal change, so that positive impact is built to last.

  • It's not pretending to be good for the world.

  • It is actually embedding in your articles of incorporation

  • and your share-holders agreement, the fact that

  • this corporation will never forsake societal value to make money.

  • If you're familiar with a LEED certified building

  • or a fair trade bag of coffee,

  • that's what a certification is. Think about the same thing,

  • but the aperture on your lens is wider.

  • The aperture is looking at the whole business.

  • Because it's nice that it's a fair trade cup of coffee,

  • but if they're dumping effluents or treating their workers poorly,

  • that doesn't really help anybody.

  • We need to redefine what corporations are, both from

  • a legal perspective and just from a community perspective.

  • And so Benefit Corp legislation is legislation

  • that creates a new corporate forum, no different than

  • a C Corp, an S Corp, or an LLC,

  • that has passed in Maryland and Vermont this year.

  • It's been introduced in New York, New Jersey,

  • Pennsylvania and Michigan in 2011 and there are another

  • eight states waiting in line to pass legislation

  • to create a new corporate forum, to give entrepreneurs

  • and investors another choice about the type of institution

  • they want to create.

  • It's hard to keep up with the growth of B-Corporations.

  • Now over 750 corporations in the world are B-Corp certified,

  • accounting for more than six billion dollars in revenues.

  • We've played our role. We've certified three businesses,

  • as well as the first ever publicly traded B-Corporation in Canada.

  • I think it's the most exciting thing ever and I think

  • a lot of the old structures are kind of breaking down

  • right now and we're seeing, for example, charities

  • being confronted with funding difficulties and we're seeing

  • businesses being questioned for lack of integerity

  • and lack of values and people, consumers, losing faith in them.

  • I feel like the Conscious Capitalism movement is

  • taking the best of both.

  • Host of the 2010 Olympic winter games and birthplace

  • to companies like Hootsweet and Lululemon,

  • Vancouver consistently ranks as one of the most livable

  • cities in the world.

  • But it's not all yoga pants and sushi.

  • The notorious downtown east side has earned a sobering

  • reputation as Canada's poorest postal code.

  • Pretty complex neighborhood, the downtown east side of Vancouver.

  • Which is a hugely marginalized area for people with drug addiction.

  • You know, one of the worst drug places in the world.

  • It could be as simple as some guy walks in on his wife

  • cheating on him, he gets on a train.

  • Next thing he's here for 20 years.

  • And the stories down here are rife with that.

  • But somewhere between privilege and poverty,

  • an interesting phenomenon has started to occur:

  • ordinary people are embracing a new way of being in business,

  • with a commitment to social impact and a purpose beyond profit.

  • So Save On was a haven for me.

  • I would come and eat here for $3.95 and stuff myself

  • and talk to Al DesLauriers, the former owner.

  • And he was an incredible man.

  • He ran this business from 1957 right up until 2009.

  • His mandate in this area was food security.

  • He didn't have the words for itand, of course,

  • now that's the coolest lingo in the world.

  • So people would come in, they'd drop $1.50 on the counter

  • and say, "What can you do?" and he'd get them

  • some honey ham and a couple slices of bread and off they would go.

  • So that affected me heavily, that there was somewhere

  • still in the city, 'cause I didn't see that piece of the city at all.

  • I didn't know that existed until I walked in this building.

  • I saw it as a fast paced, high finance,

  • "what car do you drive?", intimidating town.

  • The idea was to continue to make it a community piece

  • of food security, a haven for people in this neighborhood

  • during a time of gentrification.

  • (bell rings)

  • We run a barrier employment program out of here and we

  • started working with people who had all the work ethic,

  • and just had barriers to any kind of employment

  • based on addiction and severe mental disorder.

  • And then we launched a charity based off of this business model

  • last Saturday, called A Better Life Foundation,

  • which entire mandate is to feed, train, and employ.

  • We realized that the problems in this neighborhood

  • are so big, and they're so intense, that I know what part I can do.

  • And my portion is food and training and employment and dignity.

  • So we created this token program, which is hugely controversial,

  • nationally controversial. You come in here, you go

  • to the diner counter, the butcher counter, the sandwich window,

  • and you buy these tokens, essentially the size

  • of a [inaudible] sitting in your pockets.

  • Somebody says, "I'm hungry." Say, "No problem.

  • Take this and you can go get fed."

  • So what people say is I'm taking decisions away from the poor,

  • I'm using it for my own personal development,

  • I'm using it for my own soapbox to go and do whatever else

  • it may be and leverage it for business.

  • I don't know if that's entirely untrue.

  • I do have my own mandates and things I want to do.

  • I do want to be loud and boisterous about it.

  • I do want to affect change and I may not be going about it

  • in the most Canadian and conservative of ways.

  • I don't care.

  • I initially thought we might redeem 5 to 8 of these things a day.

  • Right now, we're redeeming anywhere, this week,

  • between 65 and 120 a day. Everyday!

  • And now the VPD outreach, Vancouver Police Department

  • with their outreach department carries them every night.

  • It goes to health nurses that help people who are

  • very close to death or overdosing

  • and they carry them in their pocket.

  • It's become a part of this neighborhood's fabric.

  • Very unpopular decision, very unpopular press piece,

  • I don't give a shit. At all.

  • I know what the end result is gonna be in my mind

  • and I'm okay to take some loses with the wins.

  • I think it's great to have this huge blowback

  • into what I do because then I get to see

  • from other people's eyes who've been down here

  • working from 20-30 years.

  • So I come flashing, kid with tattoos, slicked back hair,

  • I'm gonna do all this social change and good

  • I'd be pissed off with me too.

  • The detractors also show me things about myself.

  • They show me flaws in my business.

  • It may be 250 words of vitriol, but 30 of those might be dead on.

  • And they are most of the time like, "Oh! I didn't really think about that."

  • So I'm reverse-engineering a business. I'm allowing

  • people to light me up and burn me in the press

  • or on vlogs or wherever that may be to get better at what we do

  • and I don't take any of it personally because you can't.

  • You know, I was really looking for something

  • that took business and really had a strong connection to the community,

  • so I stumbled across Potluck.

  • All of a sudden, I was in a place that was running a business

  • it was all about social mission, it was all about community impact

  • and I thought this is the place that I belong.

  • Were an organization that at the core of our existence,

  • the reason we started, the core of our being,

  • the fact that we are a charity that owns and operates a business,

  • in our case, it's fundamentally embedded in our DNA.

  • Because it's not business for business sake.

  • The purpose of running this great business is actually

  • to have that impact on the neighborhood.

  • We're seeing non-profits pursue more business like activities.

  • So we're seeing this huge trend towards social enterprise,

  • which is still a very nascent sector in North America,

  • but it's growing at an astounding rate.

  • So those two things seem to collide, with this new look

  • at what 21st century enterprise looks like.

  • It seems to connect non-profit ethos and for-profit motives,

  • and landing somewhere in the middle as either

  • the responsible corporation or the social enterprise.

  • We run a corporate catering business and a small neighborhood cafe,

  • which is the Potluck Cafe, and we make about $1,000,000 a year.

  • We employ people facing barriers, in amongst mentors

  • who are industry professionals who have been working

  • in the food business for years and years and years.

  • We prepare and serve anywhere from 15 to 30 thousand free meals

  • every year to downtown Eastside residents,

  • who are the most nutritionally vulnerable.

  • We started and co-founded a project called

  • the Downtown Eastside Kitchen Tables Project,

  • which is all about reforming the food system down here,

  • doing it in a way that's all about community economic development.

  • A lot of these folks perhaps were not working

  • for a long period of time in the past, but certainly here,

  • have really shone and really flourished.

  • It's just very exciting to see that kind of stability come to

  • people who may have had so much instability before.

  • We've got a bit of a different workplace motto,

  • which is we provide wrap-around life skills support,

  • particularly for those facing barriers, but everybody else as well,

  • which means that we absolutely care about

  • if somebody's housing situation isn't stable.

  • We care about people's mental health, whether they live

  • with a mental illness or don't. We care about

  • their relationships with their family and workplace

  • because we know that impacts their job.

  • That idea of wrap-around life skills support

  • is a huge part of our success.

  • There's a really solid business case to make for taking that approach.

  • If you look beyond just your own bottom line,

  • if you can see the interdependence of your neighborhood

  • and your neighbors in the world...

  • whatever's good for the neighbors,

  • whatever's good for the community, will generally be good for you.

  • And consumers no longer think of businesses in a bubble.

  • They think of businesses as their neighbors

  • and as part of their community. If you can't treat

  • your customers like you would your neighbors or your community,

  • you're gonna get in trouble.

  • Gone are the days of basically organizations taking

  • and taking and taking and not giving.

  • It may have worked in the past, but based on my experience,

  • I think we've become a lot more educated.

  • If you don't take care of people around you

  • and the communities you serve...

  • It's my belief that people don't want to be involved.

  • People, they come to organizations because they want to make an impact.

  • They're not just doing it for a couple of bucks.

  • The Nurse Next Door, we're in the business of making lives better.

  • And we're in the business of caring.

  • So people look at Nurse Next Door and think we're a health care company.

  • And, sure, we do a lot of health care things.

  • But we're really in the business of caring for all of the people

  • that we serve and all of the people that work with us.

  • People, I believe, are inherently good

  • and they want to do the right thing.

  • And when they see organizations that are doing the right thing,

  • they want to be part of it.

  • There's a huge shift in social conscious,

  • and knowing that you want to be part of something,

  • something you can believe in, something you can sink your teeth in.

  • So we're seeing more and more organizations

  • adopt a responsible ethos because that actually attracts talent.

  • And we're talking about Gen X and Millenials,

  • people who really want to knit together their purpose

  • in life with their working world.

  • That talent management approach is really, really important.

  • Thanks for calling Nurse Next Door, you've reached Sara.

  • How can I make your life better today?

  • We don't advertise for any positions and for every single position

  • that we have in our office, we get over 100 applicants.

  • Our voluntary turnover is under a couple of percent.

  • With our caregivers, it's under 7% and the industry average is 70%.

  • Four years into the program, we actually defined

  • what our core values were.

  • And they became the non-negotiable laws of our organization.

  • We will live a financial loss to live them.

  • We will free up anyone's future, he doesn't live all four of them.

  • Not great at three and missing one, but people have to evolve four.

  • We had this one client who represented a big part of our business.

  • They accounted for about 80% of our revenue.

  • They gave us about $15 million a year, top line.

  • Problem was they weren't very nice to our people.

  • They would yell at our people, treat them like garbage,

  • and so we fired the client.

  • We built the company that day.

  • Someone once said, "It's not a principle until it costs you money."

  • But in today's highly competitive market place,

  • can businesses really afford to operate in accordance with their values?

  • And is it realistic to expect the company to lose money,

  • just to accommodate their ethics?

  • You know, my first story into business was to Mountain Equipment Co-op,

  • so a cooperative, but nonetheless a quarter

  • of a billion dollar retailer here in Canada.

  • That was kind of my first step into the business world.

  • We had built some mountain bike armor in a factory in China.

  • The way that the scheduling worked with the auditing that we did,

  • we didn't really get the results until the product was made

  • and on the boat. And when we got the results of the factory,

  • as it turned out the factory didn't meet the standards

  • of Mountain Equipment Co-op and it had some red list issues

  • on it regarding worker rights abuses.

  • And we were going to make a decision to leave

  • and yet we had six figures worth of product

  • about to land in Vancouver and the debate was: do we sell it?

  • Everybody had a different opinion.

  • I didn't want to landfill it or incinerate it,

  • as the environmental person, and the buyers thought

  • we should be selling it and just be really transparent and donate the proceeds.

  • By the end of the day, the CEO, I remember it very clearly,

  • Peter Robinson, said, "We can't sell this. And we can't donate it.

  • This product doesn't represent anything that we're about as a company."

  • And he made the decision to destroy the product.

  • And it was a tough decision on so many fronts,

  • environmental and financial, but to me it was probably

  • one of the most significant points of seeing values

  • in action and seeing ethics in action in a business

  • and it definitely influenced how I've moved forward as an entrepreneur.

  • We disparagingly talk about our industry as trash and trinkets

  • and I think that was something that was, in some way,

  • compelling about coming into this industry is that

  • it is one ripe for revolution. It is really fun

  • to sit across the table from someone and say,

  • "Do you really need that? Can you do something different?

  • Can you do something better? Can you do nothing at all?"

  • And there's been cases where some of our team members

  • and myself have sat with a client and talked them out

  • of a product because it's not values aligned,

  • it's chemically laden, or it just has no purpose or utility.

  • It's just a ridiculous knick-knack.

  • We see that as part of our brand promise

  • talking people out of stuff that they don't need to be doing.

  • And when they are gonna do it, do it right.

  • Our stated current mission, which has pretty much

  • been the same from the get-go, is to change

  • the world through the simple act of buying.

  • I’ve got a call from a woman who said: "I’d like to come and see you;

  • as I understand youre a local manufacturer and I want to see what you do."

  • "Do you have anything that is low impact, environmentally friendly?"

  • And I said: "What do you mean?"

  • And she said: "Well, you know, a lot of this product is made from petroleum.

  • It’s dyed with this lac dye which has a lot of heavy metals.

  • This probably has a lot of formaldehyde on it...

  • Do you have anything that is less impactful to the environment?"

  • And I just went: "I’m not sure. I don’t think so."

  • I was kind of like a wake-up call.

  • I didn’t really know where she was going, but she was asking questions

  • that nobody has ever asked me before.

  • So, I’m contemplating this and I said: "No, but I would like to learn more,

  • and what should I do?"

  • Her response to me was:

  • "It’s not what you should do, it’s what do you want to do?

  • This is not something that you just say: 'Ok, I’m going to switch!'"

  • And really understand what that meant, I wanted to do it, but I didn’t really know how.

  • There was no roadmap.

  • So, I had to go and do all my own investigation.

  • Then I learned about organic cotton, recycled polyester, hemp,

  • and I saw that there were really cool fabrics out there,

  • And maybe they weren’t the best fabrics in the world,

  • but they had less of an impact on the environment.

  • So, you know, I went down that path and I changed the way I did things.

  • And I thoughtyay, I’m eco now, and went with trademark Ecoapparel,

  • And I had all these great things.

  • And a lot of it, I didn’t understand, was marketing.

  • It was: Ok, yes, let’s project to the public that I’m making stuff

  • that’s environmentally friendly. When it wasn’t.

  • And this is really what I didn’t understand.

  • There was one case where they were this large beverage company.

  • Probably like the biggest brand on the planet.

  • They have a social conscience as well, and they thought:

  • hey, let’s buy some apparel from somebody who’s doing it right.

  • I’m sitting there in a room, and there’s all these suits at speak boardroom table.

  • And I’m doing my little song and dance:

  • Hey, I’ve got organic cotton; hey, I’ve got recycled polyester.

  • - Oh, great, that’s awesome. Thanks very much and well be calling you.

  • I’m walking out and I get tapped on the shoulder.

  • - Come with me.

  • So, I go into this guy’s office and he sits me down and says:

  • - What are you doing?

  • I said: "What do you mean, what am I doing?"

  • - I think youre claiming a lot of things that you really can’t support.

  • - What do you mean?

  • - Do you know where the fabric has been milled?

  • I go: "I think so."

  • - Well, do you know if they have a waste water treatment plant?

  • - No.

  • - Do you know if there is any sort of harmful chemicals

  • and/or dye stuffs in this fabric, that if we tested it,

  • it would inform us that it shouldn’t be in there?

  • - No.

  • - Well, maybe when you are able to tell us through a third party,

  • once you can have someone sign off, and let us know that this is clean

  • and we should be putting our logo on it...

  • We really can’t purchase anything that you have for us, and we won’t put our logo on it.

  • - Right.

  • Ok, good. This is lesson number one.

  • Now I know what Denise was talking about.

  • There’s all of this supply chain behind me, and I don’t know what’s going on back there.

  • You know I think most companies don’t know very much about their suppliers.

  • I’m amazed when I talk to some of my peers in my industry,

  • how many of them don’t even know what countries their products are coming from.

  • I took the role ofok, I’m going to have to figure all that stuff for myself,

  • and do audits where I don’t really know what I’m doing.

  • And, it’s usually me hiring them, and they don’t know that it’s me doing the audit.

  • Which is great.

  • Even though I’m using that factory, I have an audit,

  • I still go there with my iPhone and just say:

  • Hi, Mark Trotzuk, Boardroom Eco Apparel.

  • This is what it looks like.

  • It’s not pretty.

  • This is the factory that we use.

  • It’s not shiny and clean.

  • And there is [inaudible] still doing business.

  • Certifications...

  • It’s part of our production...

  • It’s really hot by this pot.

  • ...quality...

  • ...full checks...

  • [inaudible] the yarn...

  • Recycled soda barrel, turned into yarn.

  • And were just making sure everything is, you know, ok.

  • So, we are over there all the time, checking.

  • And I’m a fairly small company, so I only have maybe four off-shore factories.

  • So, it’s easy for me.

  • Some of these companies have these huge supply chains and theyre

  • using hundreds of different factories. And it’s a different story.

  • Our starting point is always: simply just ask.

  • Were always amazed when were calling a new supplier and start asking them questions.

  • And you can learn a lot from that process.

  • Even if you get very little backit tells you a lot.

  • There might be issues at the factory that are kind of "red flag" issues:

  • The first rule of outsourcing is engagement and trying to work with your business partners,

  • like you do with any business partner.

  • It’s going in and working with factory management and saying:

  • this is unacceptable, and it’s illegal, and did you know that?

  • Are you willing to look at your business practices? And we can help you.

  • Denise introduced me to a whole new world when she said: "What do you want to do?"

  • Because it’s so easy for me just to say: "I don’t care.

  • Here, let me just buy this and I’ll put it together.

  • Are you going to buy it?

  • Buy it! And my hands are clean." No!

  • Right now, we set up a system, where I know where my raw material comes from;

  • only the proper chemicals are used; the right processes with those chemicals are being used;

  • and that people working around them are safe, and that there are policies,

  • and I know that due diligence has been done.

  • Compare to the product I was buying two years ago, I have a product here

  • that I know has a lower impact than what I was purchasing.

  • And that’s what were talking about. It’s lowering the impact.

  • Are there still harmful things happening? Yes there are.

  • There’s nothing eco-friendly about it. It’s a harsh industry.

  • Like I say: it’s dyes, chemicals, waste water, energy, transporting stuff all over the planet.

  • - Make sure that clean water is returned to the environment.

  • - And you use this waste water for irrigation?

  • Yet, I’m trying to do whatever I can to mitigate impacts.

  • - Vegetables that are grown from the waste water.

  • - Mmm, very tasty.

  • The end consumer is starting to look past just the price...

  • Consumers are increasingly expecting brands to ensure that basic human rights are being met,

  • products aren’t going to be toxic...

  • What I started to understand right away is that I can save some money...

  • However, I’m just fooling myself. And if it costs me more, that’s fine, because

  • it comes down to guilt, after a while, and I can’t deal with that.

  • It’s knowing what’s happening and not doing anything about it.

  • It’s an industry that has only in the last 5-6 years started to contemplate the impact they have

  • as an industry on the planet and the people inhabiting our planet.

  • And that’s why I’m glad that 90% of the people who buy from me, are buying it because it’s really cool.

  • There’s another 10% who buy it because of that, but also say: "I want what is attached

  • the added value of you being socially compliant, knowing where every component comes from,

  • you mitigating all of these impacts. That’s important to me."

  • Yes, that shift is happening and youre going to have to figure out how to benefit form this change,

  • and is not about just selling the cheapest product. And selling more.

  • We look at the great exemplarsall of the fantastic entrepreneurs that we idolized:

  • the Richard Bransons, the Steve Jobs, and so on.

  • All of these people have talked openly and explicitly, theyve written books about

  • pursuing something way bigger than the quarterly cycles of profits.

  • It’s all too easy to forget the purpose that lights you up and chase the almighty dollar.

  • Great entrepreneurs don’t sacrifice that great purpose in exchange for the almighty dollar.

  • They find a way to knit the two together.

  • I don’t – for any stretchthink that that’s easy.

  • Were always trying to strike a balance between the success of this business

  • and making sure that were not compromising our social impact as well.

  • Unlike a typical business, you can’t abandon your mission.

  • And you don’t want to abandon your mission.

  • Youve got to be really ingenious about how you do that.

  • And there are times when we have to make difficult choices.

  • So, you need help. And there are communities of great social entrepreneurs,

  • and social venture leaders that exist to share learning.

  • There is something intoxicating about not knowing whether or not you can pay the rent,

  • cover payroll and if the lights are going to go off.

  • The idea of becoming an entrepreneur was exciting, challenging and had an element of risk.

  • Any entrepreneur who doesn’t tell you that they go to bed wondering whether or not theyre crazy

  • is lying to you.

  • What keeps me up at night is contemplating how were doing the right thing.

  • Are we actually contributing to our customers, are we getting enough customers?

  • Are we developing organizations that actually positively contribute to society?

  • Institute B is a small part of a global phenomenon called "conscious capitalism".

  • We exist to become the best developer of entrepreneurs in the world, period.

  • The way we do that is by promoting unreasonable business.

  • The world will give you lots of reasons why you can’t do that.

  • Unreasonable entrepreneurs redefine how they relate to the cynicism of the world.

  • Unreasonable entrepreneurs are disrupters.

  • Unreasonable entrepreneurs look at reasons and say: so what?

  • It doesn’t matter if I’m an old entrepreneur, a young entrepreneur,

  • or an Asian entrepreneur, a Canadian entrepreneur,

  • or a European entrepreneur,

  • or a woman or a man.

  • The fact of the matter is that we as entrepreneurs have a responsibility

  • to leave the world a better place than when we began our companies.

  • So, get paid, do good, and this is your legacy.

  • Seems really cut-and-dried, right?

  • I want a legacy of giving to the future,

  • billionaire of good deeds, billionaire of impact.

  • I’ll get super charged up, and it’s not going to be the amount of money that I made

  • or the companies that I created.

  • But it will be the leaders that I had part insort ofhelping out.

  • And I would love it if Fairware would be a part of moving this industry

  • to greener pastures on a sustainability front.

  • When all is said and done IB’s legacy will be the successful development

  • of several multi-billion dollar, top line, companies that have embedded social impact

  • into the DNA of their corporation from inception.

  • When that happens that will convince any old school for-profit only capitalist

  • that embedding generosity into business is the right thing to do.

  • When the penny dropped that entrepreneurship was actually really powerful social change thing,

  • or could be, if you did it a certain way, with a certain perspective,

  • I sort of thought of it as youre kind of like a pirate on a high seas of Capitalism.

  • Just the romance of it, just the independence and the autonomy – I thought,

  • yea, that actually makes a lot more sense than trying to do grassroots organizing

  • and then having to go somewhere else to get your money to take care of yourself financially.

  • And I created this product and I thought:

  • I’m going to sell this product and that will finance the revolution that I want to see

  • through making this things and selling them.

  • Lunapads are products, are washable menstrual pads,

  • and they encourage customers to take more responsibility for themselves

  • from an environmental perspective. And it breaks down shame.

  • And that is one of the single most powerful things you can possibly...

  • ...like, of any change you can create in someone’s life, that aloneseismic!

  • And we take it a step further because the products have that impact but also,

  • what’s behind it is a social change agenda around the philanthropic side of our business.

  • So, back in 2008 we came to Uganda to do some voluntary work.

  • One of the biggest things that we realized when we were there, is that girls skip school

  • during the week of their period, because they have no access to affordable sanitary towels.

  • Here is a problem.

  • Here is Lunapads, which is an ingenious product that can also be manufactured locally,

  • because it is just cloth and sewing.

  • And the light bulb went off.

  • For every pad that we sell we make a donation to our sister company in Uganda

  • who are in turn making their version of Lunapads, called Afripads,

  • and giving them to a girl in east Africa who would otherwise have no supplies whatsoever.

  • Let’s tell a story of one particular girl, her name is Saba, and she’s Ethiopian.

  • And she’s probably 16 or 17 now.

  • She told us that her parents have tried to force her to get married when she was 9 years old.

  • And the receiving of pads had helped her to convince them to let her stay in school.

  • If they don’t go to school, if they don’t stay in school, then they drop out,

  • when they drop out they have to get married, when they get married they are pregnant.

  • The leading cause of death in girls 15-18 globally is complications arising from pregnancy and childbirth.

  • Our products and our practice through pads for girls has touched the lives of over 120,000 girls.

  • There’s also a story of women involved to, with respect to Afripads, and...

  • Afripads has 65 employees working for them.

  • We got a letter from one of them, Irene, and she said to us:

  • "Thank you, Lunapads, for being the inspiration behind the start of the company."

  • I now have a job, I now am able to pay for school fees for my children,

  • I’m able to support my sister and brothers and my parents.

  • So, she has really turned her life around.

  • To read this letter and meet her in personthat’s immeasurable as well.

  • - So, fun! Do I get a job? - Done.

  • That’s why we are a business. We want to prove the B-corp dream

  • that you can do all those things, and create employment for people, and create all those changes.

  • So, we are all in for that as well.

  • So, it’s not just this traditional "you make a ton of money and then you give back later."

  • Start giving now, and don’t do it the normal way;

  • just be totally out there, be totally disruptive around your generosity.

  • Were doing everything we can to have a greater impact and

  • were having fun while were at it, because it’s kind of fun to be disruptive.

  • It’s so fun! [laughs]

  • You know, let’s face it: the world is falling apart in so many ways.

  • We need creative solutions that are economically sustainable,

  • as well as environmentally sustainable and socially sustainable.

  • People respond emotionally. I think everybody wants social change,

  • they want a better world for their kids, right?

  • You know, when I contemplate my actions it’s in the context of my children.

  • You know, what drives me, what gets me out of bed every morning...

  • ...is leaving the world a better place, that they can look up and say:

  • "Hey, my dad was part of that."

  • I think old school capitalists should be thinking about the world they want to create

  • for their grandchildren and their great-grandchildren,

  • and asking themselves what the true responsibility is behind the products that theyre making today,

  • knowing that the legacy of that may be long-term social and environmental destruction

  • on a scale never even imagined.

  • Old school capitalists need to get in the game.

  • They need to move some of this money around and allow young, intelligent social entrepreneurs

  • a platform to go and do vertical farming and employment and figure out

  • unconventional ways to fix our water, to fix garbage, to fix all of these things.

  • Because they can do it!

  • There’s something noble in everyone.

  • These "old school capitalists" – at the end of the day, they are just people.

  • They were raised in a system that said: this is success, this is how youre supposed to do it.

  • I think those people, if they are smart enough to build these multi-billion dollar companies,

  • theyre probably smart enough to take on some of the most pressing social and

  • environmental issues of our time and create something extraordinary.

  • Our vision is that responsible business becomes the norm.

  • We are a long, long way from that.

  • Social enterprise is growing at a rapid rate, but therere still less than a 1000 true social enterprises

  • in western Canada region, where we happen to be sitting today.

  • So, we have a long way to go, between today, and responsible being mainstream.

  • Our work in the world, our social purpose is to help visionary leaders to change the world.

  • And it’s our job to support them in business consulting, in marketing and outreach,

  • and in convening communities of like-minded people.

  • That’s the contribution that were trying to make at Junxion Strategy.

  • So, one of the best ways to develop a strategy that is socially responsible

  • is to actually engage the executive team. Make it part of strategic planning.

  • Make it explicit and open, that they can talk about a vision for the organization that is world changing.

  • Companies that can engage the executive team, and then engage the managerial team,

  • and then ultimately engage all the constituents in their organization about a purpose

  • that’s way bigger than just dollars and cents,

  • are the companies that actually drive really, really interesting returns in the longer haul.

  • So, we attract a kind of investor that is very intentional around impact,

  • and we call them "impact investors".

  • Theyre kind of like philanthropists who want to go further than just making a donation.

  • They want to see a return on their capital, but it’s not just a financial return.

  • It’s like paying a dividend to human capital.

  • So, there’s now a growing ecosystem of different dimensions of aligning money with doing good.

  • Renewal has gone on to build investment fundswe call it social venture capital.

  • We are in organic and natural foods, green consumer products, and environmental innovations.

  • And of course, it’s still early.

  • We are proving that you can make a good return, and invest with values and purpose.

  • My first 50,000 dollars, which came from inheritance,

  • I wanted to put it into some things that I thought mattered.

  • So, I had a friend, I went to him and I said:

  • "I don’t want to do philanthropy with this – I want some money to go into a business

  • that is going to mean something, and matter, and have an effect."

  • So, he introduced me to two guys in New Hampshire,

  • who thought that small family farms had a role, still.

  • They had a few cows. And they were making yogurt.

  • In the luckiest investment I’ve ever made,

  • I ended up as one of the first round of investors in Stonyfield Farm yogurt.

  • Stonyfield went on to lose money for 10 years, refine its product,

  • fight its way into the yogurt market which had nothing organic;

  • and the entire yogurt marketwhich is sold as a health food, inherently

  • was full of all kinds of stuff.

  • We have this crazy idea that if it’s going to be edible, it ought to be all food.

  • So, it shouldn’t have modified food starches, it shouldn’t have gelatin,

  • it shouldn’t have chemicals, it shouldn’t have red dyes.

  • He eventually built the company up to several hundred million in sales

  • and shopped the major food companies of the world

  • and ended up with the French one called Danone, and sold Stonyfield to Danone,

  • with a lot of conditions.

  • Company is probably pushing half billion now in sales.

  • That’s one of the pioneer stories of someone who just believed

  • in the health and environmental issues around yogurt,

  • that is now... he’s influencing the global food system at some level.

  • Organic food itself, which was an obscure, ridiculed industry 50 years ago,

  • now makes fortunes for people.

  • The major international food companies, beverage companiesCoca Cola, Pepsi, Nestlé –

  • are doing everything they can to both invent products that meet this consumer demand,

  • purchase companies that are doing those products

  • and it’s still less than 10% of a North American food dollar.

  • The top food companies in the world really resisted for a long time the idea of organic food

  • because it inherently started to suggest: What’s wrong with the other food?

  • So, if were sayingconscious capitalism”... Theyre not going to say theyre unconscious,

  • and I don’t even like to.

  • Everybody’s done the best they canor many have done the best they can

  • but there are both human and biosphere externalities, that were now understanding better.

  • Tourists aren’t going to Hong Kong anymore (in China),

  • because you have this air pollution problem where it’s not safe for humans to go and visit.

  • And were watching itwere watching climate change, and watching thing going on,

  • and were just sitting and going: "Ok, wow, this is great, this is a good ride, isn’t it?

  • Are you going to do something about it? Are you going to do something about it?

  • Oh, ok. Well, then let’s just keep going."

  • But, no. There are some people who stop and go: "No, guys. Let’s check this out

  • and see what’s going on, and make sure that we understand what’s happening.

  • And maybe we can change this. And let’s do it together."

  • And part of thisreally, I thinkis going to come down to a shift

  • where consumers figure out who’s doing it correctlythose dollars get shifted there.

  • So, the companies who are doing it correctly, and the companies whose brands stand for certain values,

  • and stand for sustainability, stand for social compliance

  • those are the companies in the future – I thinkthat are going to be the most successful.

  • Places where weve had the most success were the companies that already had

  • an incline of social responsibility.

  • That was a huge "aha" momentjust recognizing that we were actually having our most successful

  • case studies come out of organizations that had already expressed some commitment to responsibility.

  • Were one of a few companies in this industry that has an exclusive focus

  • on social and environmental responsibility.

  • You know, it’s an industry ripe for revolution, and in some ways is literally full of folks

  • that predominantly have thatkind ofold school mentality of:

  • "It doesn’t matter where the product comes from, it doesn’t matter where it’s going to go

  • I just want to make my margin when it goes through my doors."

  • And you know, that mentality has really made it easy for us to succeed.

  • You can’t do business, in this day and age, and be successful unless there is a giveback.

  • And it’s also cool to be doing it.

  • And people don’t talk about that, but you know,

  • a few want to be in the "Wallpapers" or the "Monocles" or any of this cool press,

  • or any of this stuff.

  • It’s kind of like an elephant in a room: you have to have societal impact.

  • I’ve been using the term and talking about "organic money" recently; how does it get grown?

  • What’s it like when you consume it, or own it? What happens next, where do you place it?

  • What you call "conscious capitalism", organic money, whatever term you like

  • it has now seeded in the culture. There is a rapidly growing ecosystem around it.

  • - Were business leaders who want to create a new approach to business that puts people

  • and planet alongside profit.

  • - The term you use is "creating shared value", so talk a little about how that would work.

  • - We once thought, if business just increases its profit,

  • what’s good for business is then good for society.

  • - I actually think if Milton Friedman were alive today, he’d be a stakeholder theorist.

  • He would understand that the only way to create value for shareholders in today’s world

  • is to pay attention to customers, suppliers, employees, communities,

  • and shareholders at the same time.

  • - I think what this article tries to say is really: We need to think differently

  • what’s good for society is actually good for business.

  • Creating societal benefit is really a powerful way to create economic value for the firm.

  • And that weve missedby and largemany of these opportunities to create profit

  • let’s call it "the right way".

  • Day-to-day press, business magazines, online, the conversation is so pervasive

  • that this is a movement that is unstoppable.

  • Schools like Harvard producing research that shows that corporations who are committed to social impact,

  • shared value, sustainability, conscious capitalismhowever we coin it

  • are actually outperforming traditional for-profit-only corporations.

  • Weve gone from an average company to being consistently a top 10 employer in British Columbia.

  • Weve been named a "Top 10 fastest-growing distributors in North America"

  • in the last two years running.

  • We just ranked #210 on the 500 list.

  • We made the "Profit 100" for women entrepreneurs last year.

  • Weve seen success both in the sustainability worldpeople look to us as leaders

  • but I think even more interestingly, in the mainstream world of our industry,

  • and in the mainstream world of Canadian business, we are actually showing up.

  • And I find that almost more rewardingjust to be able to show folks that you can live by your values

  • and meet success with this very traditional measures.

  • If you are hanging on to for-profit only, and that "do good stuff" is for other people,

  • you are out of risk of really being obsolete and out of touch with what consumers want.

  • Wakey, wakey! Times have changed.

  • The almighty dollar has driven what organizations look like for only the last 100 years or so.

  • The industrial mindset, that we are moving past, quite quickly now,

  • is changing the way we need to think about the world.

  • And the companies that are going to be really, really successful in the next 10 years,

  • aren’t thinking in an institutional mindset.

  • Theyre thinking in a community mindset, theyre thinking in a planetary mindset,

  • and theyre reaping the results.

  • I like to say: it probably took 500 years for North American capitalism to evolve;

  • it will probably take us another 50 years.

  • But there are next generations now for whom this is becoming more of a given

  • rather than a struggle and an experiment.

  • And they will reinvent the way the economy is done.

  • So, my favorite quote is from Voltaire:

  • "No snowflake in an avalanche ever feels responsible."

  • So, here we are, as business people, part of capitalism that left unfettered

  • leads to mass destruction, leads to mass waste.

  • What kind of snowflake are we going to be?

  • "It’s not my fault. Who am I?

  • I’m insignificant, I’m small."

  • Are we going to be that snowflake?

  • Or, are we going to be the one that says:

  • "I’m not part of this. I’m going to stand for something bigger.

  • I’m going to stand for something better.

  • I’m going to stand for a world left better because of me."

  • Subtitled by

  • Sara Huang facebook.com/subtitleyoutube

  • and

  • Matej Pirih youtube.com/user/TheChangingWays

  • [visit www.facebook.com/subtitleyoutube to see other videos or make a request]

We have made immoral behavior far more profitable.

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紀錄片《不務正業 (Not Business As Usual Documentary)

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    文橙 發佈於 2021 年 01 月 14 日
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