Hi , I’m Tash. I welcome you to a new lesson. Friends, we have spoken so much about preparing

嗨! 我是塔許，歡迎來到新課程！朋友們，我們到目前為止已談論過很多關於

you for a job interview, how to talk, what to talk, what to wear and what not to wear.

如何準備工作面試的議題，包括面試過程中的談話方式、談話內容、穿著以及禁忌打扮

But, today I’m going to help you with another interesting tip for preparing you for an interview

今天的主題是提供您另一種有趣的準備面試撇步

okay. And it says writing an effective resume. Yes, it’s not for the first time, I mean,

嗯，我們可以稱之為撰寫有效履歷。這裡針對的並非初次求職，

not at the very first time that you will be directly called for an interview, it’s not

也就是不是直接被叫去面試的狀況 -

going to happen. People are going to view your resume and that’s when you get a call.

這種狀況不太會發生，因為徵才公司往往要先看過你的履歷才會和你聯絡

So, do you think it’s very important for you to write a nice resume? I personally feel,

你認為能寫一份不錯的履歷是否重要呢? 我個人覺得很重要

yes. And that is why I’m here to help you today. So, let’s get started. The first

而這也是為甚麼我今天要在此協助你的原因。 讓我們開始今天的主題

point says ‘Contact information goes to the heading’. Okay, so what will you include

第一個重點是「把連絡資訊放在履歷表最上方」。 好，我們通常會在連絡資訊的部分

in your contact information? In contact information, you’ll include your full name, okay. Your

放些甚麼內容呢? 通常我們會在連絡資訊部分放上你的全名、

full name, your complete address with postal code, your telephone number and email id.

好，全名、包含郵遞區號的地址、電話號碼、和電子郵件 ID

About email id, there’s a very important thing that I want to tell you. If your email

關於電子郵件 ID 的部分，我要告訴大家一件很重要的事情，那就是如果你的電子郵件 ID

id does not look professional enough, for example, if your email id says love _sweethothoney@b.com

看起來不太專業，舉例來說，如果你的電子郵件 ID 是 love [email protected]

whatever you know, uh, it does not sound professional. So, you better

等等之類，... 聽上去就給人不太專業的感覺

get it changed and better get a professional email id for yourself. Before you put it on your

建議最好改掉 ID 名稱，替你自己命名一個專業的電子郵件 ID，再放進履歷中

resume. So you need your full name, your address with the postal code, your telephone number

所以連絡資訊部分會有你的全名、含郵遞區號的地址、電話號碼和電子郵件

okay and your email, a professional one. So that’s about contact information goes to

好 專業的電子郵件 ID。所以到這我們討論的是要將連絡資訊放置在表頭最上方，

the heading and what all you should include in your contact information. The next point

然後放入所有應包含的連絡資訊內容。

says, ‘stay away from anything personal’ okay. When I say stay away from anything personal,

下一個撇步是:「不要提及任何私人話題」。這裡說的不要提及任何私人話題

I simply mean, do not write things in your resume which are not related to the job. Like,

指的是不要在履歷上提及任何與該份工作無關的事情。

your marital status, your age, your date of birth. Do you really think they are interested

例如: 婚姻狀態、年齡、出生日期。你覺得徵才公司真的對這些有興趣嗎?

in that right now, unless it is a requirement for the job that you have applied for, okay.

當然，除非這些資訊是該工作要求必須提供的資訊。

Again, over here, the use of photos, you know people usually have this habit that they

好，注意這裡。照片的使用與否，大家知道求職者往往都會有將護照大小的照片

just paste a passport size photograph on the right side of their resume. Not required,

貼在履歷右上方的習慣，但除非應徵的工作有規定，否則請不要這麼做。

unless it’s your job requirement. Let’s say you’re applying for a TV host or an

舉例來說，若你要應徵一個電視主持人或演員的職缺，或是航空公司的工作

actor’s position or you know for an airline job, yes, then probably it’s required but

如果是這類工作，那的確就需要。不過除此之外，不建議您

otherwise I don’t recommend you to use your photograph, okay. The next point says’ create

放上照片。接下來，下一個撇步是「設定清楚的工作目標 」。

a clear objective’. Obviously, when you are writing a resume, you have an objective

顯而易見的，當你在撰寫履歷時，心中會有一個目標

in mind, the person who is reading your resume, he or she definitely needs to understand,

而讀履歷的人務必需要瞭解你應徵

what are your goals for applying for that particular job, alright. You need to ensure

該份特定工作的目標。

that your objective is very short, very crisp and very precise, don’t just write your

務必確保將工作目標寫得盡可能地簡潔、精確，不要只寫

plans for the next five years, don’t write to the person, oh I want to be a billionaire

接下來五年的計畫、也千萬不要寫說我希望未來五年可以成為億萬富翁

in the next five years., I want to be a millionaire. He’s not interested, okay. Ensure that you

或是想成為百萬富翁之類的。你應徵的公司不在意這些東西的。

write something which is pertaining to this particular job, your plans for this resume

務必確認寫的內容和計畫都只與這份你要應徵的工作相關。

and this job that you have applied for, okay. And your career objective has to come out really

好，工作目標必須寫得不錯，因為面試官需要

nice because the person needs to understand that you are professionally qualified for

瞭解你的專業是否足以勝任這份工作

this job, okay. So that’s about creating a clear objective. The next point says ‘skills

好，以上是關於撰寫清楚的工作目標。

and qualifications’. Well friends, you need to understand that education qualification

下一個重點是:「技能和資格」。朋友們，你們需要瞭解學歷和

and skills are two different things. When I talk about qualifications or education qualifications,

技能是兩回事。當我們說學歷時

just to be more precise, if these are my educational qualification, I need to ensure that I write

更精確一點說，如果這些是我的學歷，則必須填寫於

over there, things like my degrees, my certificates, my school, my university, everything that

此處；內容包含我的學位、證照、畢業學校等等

I have done from my school to my college and my university days okay, and in the skills

所有自求學起到大學畢業的相關資訊

section, you will write everything and anything that is beyond your school and university,

而你可以在技能欄位填寫所有和學校有關以外的技能

like maybe you are, you are very good at computers, you are a computer literate, talk about your

例如，你擅長使用電腦，是個會用電腦的人，那就在此欄說明你的

computer literacy over here. Then, maybe you know many languages, right. Many people do

電腦程度。接著，你還可同時會很多種語言，是吧

know a lot of languages, but sometimes it so happens that I might speak French but

很多人同時會好幾種語言，不過有時會有這種情況，

I don’t know how to write French, ya, it does happen. So you have to, you have to really

就是我雖然會說法文，但是不會寫，這種狀況下你就必須準確的

mention everything very precisely over there so that the person gets a very clear idea

這個欄位註明，讓面試官瞭解你的狀況

of what and who you are all about, okay. That’s about skills and educational qualifications.

好，以上是關於技能和學歷的部分

The next one says ‘use action verbs and numbers’. Okay, in your resume, it is very

接下來我們要談的是「使用動作動詞和數字」。在履歷中，很重要的一點是

important that you, uh..., let the other person know what you are and who you are, and you

讓應徵公司瞭解你的能力

obviously are not there right now in front of the person, to tell him or her, who

因為你沒辦法在應徵公司面前直接說明介紹自己

you are, but your resume is doing the talking right now. So, just listing the role and

而是要藉由履歷表的陳述達到此目的。只是單單列出應徵的職位和職責是不夠的

responsibilities is not enough. Your action verbs and numbers are going to be demonstrating

你要利用動作動詞和數字來展現你的成就

all your accomplishments, okay. Over here, you need to mention , the things that you have

好，你需要在這裡提到，過去工作經驗中達成的事例

done in your past work experience. For example, things like you, the number of clients that

例如，替公司招攬到的客戶數字

you have attracted to the company. Let’s say you started a campaign and the implementation

舉例來說，你曾舉辦過活動，你參與的部分

that you did and the success that it saw. You can also talk about, how you contributed

和活動達成的效果。也可以提到，你對於年度銷售業績的貢獻度

to the annual sales report, ya, I’m sure you know what I mean, especially if you’re

我確定你一定知道我的意思，尤其如果你本身就是個業務人員的話

a sales person, these things are very very important. Unless you don’t let your actions

這些都是很重要的資訊，若你只提數字但隻字未提行動

speak and let people see your numbers, they are not going to understand and they are not

來展示你的成就，那徵才公司還是無法了解關於你的資訊

going to know who you are, okay. The next one says ‘use buzz words’. Now buzz words,

好，下一個是「使用專門關鍵字」。關於專門關鍵字

when I talk about buzz words, of course you all know that your resume could be read by

當我們談到專門關鍵字時，由於履歷有可能會先經由電腦讀取篩選

a computer, right. Now, a lot of these resume scanning softwares, okay, are designed in

市面上目前有許多掃描履歷的軟體，設計的原理是

such a way that they pick up only key words, okay. They will pick up key words and jargons.

僅揀選關鍵字，好，而這些軟體會擷取關鍵字和術語

What are jargons? Keywords and jargons are those which are related to that particular

甚麼是術語? 關鍵字和術語這裡是指與特定工作職缺有關的詞彙

job opening, okay. So, you must have seen yourself, when you see a job description,

你一定也看過，工作職缺中往往會包含許多關鍵字

there will be keywords in there, like, need a software engineer or we need a technician.

例如，徵求軟體工程師或技術人員等等

Now, words like technician and software engineer are your keywords. Of course, they are the

這時，技術人員和軟體工程師的詞彙便是你需要的關鍵字

name of the position as well. But you have to always go, before you write your resume

當然還包括職缺名稱。不過你在撰寫履歷之前必須一律

okay, go through the job description once again, pick out the keywords which you think

逐字反覆看過工作說明，揀選出你認為重要的關鍵字

are important and put it down in your resume, because every time the computer reads your

將它們放入你的履歷當中。這是因為每當電腦讀取你的履歷時

resume, and if these words are not included, they are not going to be, your resume is not

若當中未包含這些關鍵字，則電腦便不會將你的履歷揀選出來

going to be picked up. Okay, so remember use buzz words, make a note of these buzz words,

所以，請記住使用專門關鍵字，多使用專門關鍵字

so that you can include them in your covering letter and resume, okay, so very important-keywords

在自薦信和履歷中頻繁使用它們。好，千萬記住關鍵字和

and jargons okay, industry jargons, like if you are into the IT industry, there will be

術語很重要唷! 好比說你要進 IT 產業，那麼就會有一些

words which they have typically for that industry, Those are known as jargons, okay. The next

該產業專屬的詞彙，這些詞彙就是所謂的術語

one says ‘use a second page’. I heard many people telling me that you know what

好，下一個重點是「利用第二頁」。我曾聽過很多人對我說

Tash, it is really absurd if I’m going to use a second page or a third page for my resume.

他們覺得履歷要用到第二或第三頁是件可笑的事

Okay, till using a third page, maybe yes, neither, I would not recommend as well. But,

恩，在你寫到第三頁時，這也許有道理，我也不太建議。但是

do you really think friends that your entire resume along with your work experience along

朋友們你真的覺得將整將履歷連同工作經驗和

with who you are is going to fit in that one page? No, I personally don’t think so and

自我介紹全部塞在一頁的空間是個好主意嗎? 很抱歉，我個人覺得這不妥當

I’m sure you will agree with me. Whenever you’re writing a resume, please feel free

而且你也會同意我的看法。撰寫履歷時，請務必使用第二頁的空間

to use a second page. In fact, what you should be bothered about, is what you want to put

實際上，真正讓你會感到困擾的應該是該在第二頁放置甚麼內容

in that second page, which is that relevant information that you’ve missed out and could

第二頁可以補充一些前面遺漏的相關資訊

go on that second page, okay. Also remember, whenever you use a second page, don’t forget

好，此外也請記住在撰寫第二頁時，請不要忘了加上頁首

to use a header, okay, a header and then again you’ll put your contact information

好嗎？使用頁首，然後再次放上你的連絡資訊

on that page as well, okay. That’s very important, because, you know, it’s

這很重要，因為

just important because the person needs to have your contact details on every page of

應徵公司需要在你每頁的履歷上看見你的連絡資訊

your resume, okay. So, that’s about using a second page, so please feel free to do that,

好，以上是關於利用第二頁空間，請務必要好好利用

okay. “review your reference’, while I’m saying this, I need you to understand

接下來的重點是「檢閱你的查核人資料」。我提到這的原因是希望你們了解

that every employer these days, needs a reference, okay. They might not ask for it in the first

現今每名員工都需要提供查核人，雖然第一輪的面試中也許還不會要求

interview, but they will definitely ask for it in the next interview or two. Keep your references

但應徵公司一定會再接下來的面試中要求這項資訊。請務必準備好查核人資訊

available, but the common practice that you should follow should be, references available

普遍作法應是在要求時才提供查核人資訊

on request. This is just to be on the safer side, you could simply say references available

可以說要求時才提供查核人資訊是比較保險的作法

on request and please keep your references ready because they are definitely going to

請隨時準備好查核人資訊，因為應徵公司一定會要求提供這項資訊

ask for it, and remember, they should be really good references, okay. The last point says

同時請記住，供查核的人選務必要是正面的人選。好，接下來

‘Cover letter’. You might wonder she’s spoken so much about writing a nice resume

最後一個要點是「自薦信」。你可能會感到納悶我前面提到那麼多撰寫優質履歷的資訊

then why do I need this? Yes friends, it’s very very important. A good resume cannot

為何還需要寫自薦信呢? 朋友們，這樣東西非常重要! 因為一份良好的自薦信

be complete without a good covering letter. Now, the reason why you need to write a

是一份優質履歷必不可少的部分。我現在想說明的是，你需要撰寫自薦信

covering letter is, do you think you have actually been able to write everything about

的原因在於: 你有可能將所有關於你的資訊全部都寫入履歷中嗎?

yourself in this resume? No. Because there are sections you have to follow like your

不可能的，因為你只會在履歷表的各區段中填寫資料，如連絡資訊、

contact, your career objective, your goals and your qualifications. So, there are certain

工作目標、人生目標和學歷證照。因此會需要有額外的空間

places where you think you could have written more, but there wasn’t any space, right.

讓你能多寫一些，但是履歷的空間有限，對吧

So what you could do is, you could write in the covering letter about the current job

所以你能做的就是在自薦信中撰寫目前應徵工作的相關訊息

that you have applied for or why you think you are the right candidate for that job.

或是說明為何你是這份工作的適合人選

You should write about your accomplishments which prove that you are ready for this job.

你應該在自薦信中撰寫可以證明你已具備好做好這份工作的成功事蹟

And also, you have to mention about things like your communication skills, which definitely

此外，還必須提到一些例如關於你的溝通技巧能力的資訊，一些你務必沒有在

you have not mentioned here., right. You talk about your communication skills, how you

履歷中提及的資訊。好，這有助於提及你的溝通能力或是表現出

have or how you pay a lot of attention to details, your grammar, your punctuations,

你對於細節的重視，如文法、標點符號、寫作風格等等

your writing styles. These are very very important, you know. You might feel that oh this they

這些都非常非常的重要。你可以放入你認為應徵公司可能會想了解

can know or this they might know when I’m on the job. But, for you to get that job,

或是可能會希望知道當你在該工作崗位上表現的資訊。不過從獲得應徵工作的角度而言

it’s very very important that you mention every detail about yourself. Ya, so good and

你務必要提及所有有關你的細節資訊，所有好的那部分的資訊

a nice, and one more thing, very very important, the moment you finish writing your cover letter,

還有一件事也很重要，那就是當你寫完自薦信之後

please proof read it. We have something like a spell check, right. So, go through your

請務必讀過並校對。可以使用拼字檢查，對吧。所以請務必讀過並校對整份履歷

entire resume along with your covering letter and that’s where you can just shoot it,

連同自薦信。

right. So that’s about writing an effective resume. You can take all possible help from

好，以上是有關如何撰寫有效率履歷。大家可以從先前所有有關應徵工作的視頻影片

all the previous videos that we have done on job interviews, how to present yourself

取得必要的幫助，了解展現自己的方式

and of course this lesson, where in how to write an effective resume and I’m sure friends

當然還包括本集課程，這集說明了如何撰寫有效履歷

you’ll nail the next interview that you’re going for, ya. So thank you for watching,

朋友們，我相信你們一定都能把握接下來要參與的面試。感謝大家的觀賞

take care, keep learning and keep watching. I’ll be back next time with a new and an

請持續學習和持續收看本節目。下次我還會帶來嶄新且有趣的課程

interesting lesson. Till then, take care.

下次再見，掰掰