Name: 第 4 章 - 行為教練 | NASM CPT (Chapter 4 - Behavioral Coaching | NASM CPT)
Uploaded: 2025-08-06T06:48:16.000Z
Duration: 45 min 4 s

Chapter 4 of the NASM, Essentials of Personal Fitness Training, this is actually one of those, I guess, chapters that becomes very tough because you're kind of mixing into the world of psychology in some ways, but really behavioral coaching, yeah, it is a mental aspect of everything.

NASM《個人體適能訓練精要》第 4 章，這實際上是其中的一章，我想，這一章會變得非常艱難，因為你在某種程度上混入了心理學的世界，但真正的行為教練，是的，它是一切的心理方面。

現在進行式

You're trying to change the person's perception.

頻率副詞

But this is where we always coin like personal trainers, strength coaches, everybody.

但這也是我們總是像私人教練、力量教練等所有人一樣投硬幣的地方。

So this is where basically trying to make that change of behavior is going to become critical.

是以，從根本上說，改變行為方式至關重要。

So Chapter 4 really revolves around all of those aspects.

是以，第 4 章實際上就是圍繞所有這些方面展開的。

So what we want to do is just figure out the best techniques that we can do and work on really just building rapport and communication styles.

是以，我們要做的就是找出我們能做到的最佳技巧，並努力建立融洽的關係和溝通方式。

So what are we expecting of our clients at this point?

那麼，在這一點上，我們對客戶有什麼期望呢？

We want to make sure that they're getting everything that they need, right?

我們要確保他們得到所需的一切，對嗎？

Clients' expectations and what really we want to see from the client perspective to the personal trainer is a lot of things like personalization, making eye contact, making sure that you give your name.

客戶對私人教練的期望，以及從客戶的角度來看，我們真正希望看到的是很多東西，比如個性化、眼神交流、確保你說出自己的名字。

You know, one of the things that I think sometimes throws me off, not just in this realm, but just in general, is that people when they say, hello, how are you?

你知道嗎，我覺得有時讓我感到困惑的一件事，不只是在這個領域，而是在一般情況下，就是人們在問我 "你好嗎？

You know, so just giving your name and trying to get feedback, asking them a probing question like what's your name?

你知道，只要報出你的名字，並試圖獲得反饋，問他們一個試探性的問題，比如你叫什麼名字？

You know, just those things make a huge difference.

你知道，這些東西會帶來巨大的不同。

And sometimes just in passing, it really does help.

有時只是順便一說，確實會有幫助。

Just being appropriate in how you handle your back and forth interactions.

只是在處理你們之間的互動時要適當。

One of the things that when I was a phys ed teacher was, you know, students really bought into what you were trying to do if you were walking down the hallway and you remember their name.

當我還是一名體育老師時，有一件事讓我印象深刻：如果你走在走廊上，還記得他們的名字，學生們就會真正接受你所做的努力。

You know, just, hey, Johnny, you know, da-da-da-da-da.

你知道，只是，嘿，約翰尼，你知道，噠噠噠噠。

You know, just asking questions like that and then they come into class and you can kind of feel the respect that's given at that point.

你知道，只是問一些類似的問題，然後他們就會走進課堂，你就能感受到那種尊重。

And then the other part of it, you know, the expectation of a client is that you want to, you know, their expectation is they want to see positive body language, you know, or appropriate body language.

還有一部分，你知道，客戶的期望是你希望，你知道，他們的期望是他們希望看到積極的肢體語言，你知道，或者適當的肢體語言。

So it doesn't mean you can't be upset at something, but you don't want to sit there closed off having arms folded, et cetera, et cetera.

所以，這並不意味著你不能對某些事情感到不滿，但你也不想坐在那裡閉目養神，雙手合十，諸如此類。

So we got to be making sure that we're trying to make our people feel comfortable, right?

是以，我們必須確保讓員工感到舒適，對嗎？

And our competency is going to increase their competency because they're going to trust us, okay?

我們的能力會提高他們的能力，因為他們會信任我們，明白嗎？

What we want to think about too in a little bit more of an expansion is looking the part, looking professional.

我們還要考慮的是，在更大範圍內，我們要讓自己看起來更專業。

There's this dilemma that we have and I'm going to bring it up just because I think that it's necessary, but looking professional, looking the part, there's always this argument that will, you know, personal trainers shouldn't be overweight.

我們現在進退兩難，我之所以要提出來，是因為我認為這是必要的，但要看起來專業，看起來像那麼回事，總會有那麼一種說法，你知道，私人教練不應該超重。

Like I've heard this a lot from my own personal students at the university and you got to be very careful with that because just because you're overweight or I mean maybe even obese, it does not mean that you're not going to be a professional, the ultimate professional.

就像我在大學裡經常聽到我的學生說的那樣，你必須非常小心，因為僅僅因為你超重或者我的意思是甚至肥胖，並不意味著你就不能成為一名專業人士，最終的專業人士。

It just means that you are a little bit overweight, you know?

這隻意味著你有點超重，你知道嗎？

It's frustrating because the part that you're playing is to make people fit, but when you don't have that, I think sometimes it can be a turn off, but it doesn't mean it's the end of the world.

這很令人沮喪，因為你扮演的角色是讓人們適應，但當你不適應時，我覺得有時會讓人反感，但這並不意味著世界末日。

I mean, I don't really know much more to say about that because it's a frustrating question that people ask and some of the best personal trainers could be slightly overweight, but they're going to get beat out by somebody who looks better than them, which is unfortunate in some ways, but it's a client's preference at that point.

我的意思是，我真的不知道還能說什麼，因為這是人們問的一個令人沮喪的問題，一些最好的私人教練可能稍微超重，但他們會被比他們看起來更好的人打敗，這在某些方面是不幸的，但這是客戶在這一點上的偏好。

So you just got to be very careful with that, especially when you start getting up into the rank of being like a supervisor, that's something you cannot and should not push.

是以，你必須非常小心，尤其是當你開始晉升為主管之類的職位時，這是你不能也不應該推動的事情。

I'll be perfectly honest, back when I first started training, I was more of a power lifter at that point, so I had a little bit more excess weight than what I do now.

老實說，在我剛開始訓練時，我更像是一名力量型舉重運動員，所以我的體重比現在多了一點。

It's really kind of crazy how people seeing you on the floor and doing what you normally do, but then when they see you in person, they get a different perspective on everything because you work hard and it looks like you're overweight, but you're really not.

人們看到你在地板上做著你平時做的事情，但當他們看到你本人時，他們對一切都會有不同的看法，因為你工作很努力，看起來你超重了，但實際上並沒有。

It's a really weird question that I've been asked and I know it's kind of frustrating to kind of talk about because the dialogue can always be brought farther with that, but you do you, but I'll give myself, even though I might have been slightly overweight at that point in time, I did make sure I was well-groomed.

這是我被問到的一個非常奇怪的問題，我知道談論這個問題有點讓人沮喪，因為對話總是能把這個問題扯得更遠，但你做你的，但我會給我自己一個機會，儘管我當時可能有點超重，但我確實確保了我的儀容整潔。

I took care of how I looked in terms of how I dressed.

I still played that part of the ultimate professional.

我仍然扮演著終極職業選手的角色。

Because the next bullet there though, I tried building trusting relationships and once people figured out that I knew what I was talking about, just like you all know what you're talking about, it makes more sense that they can trust you even though I might have been a little bit overweight.

因為下一顆子彈雖然在那裡，我試圖建立信任關係，一旦人們發現我知道我在說什麼，就像你們都知道你們在說什麼一樣，這就更有意義，他們可以信任你，即使我可能有點超重。

That's quality relationships, one-on-one.

You don't ever want to feel unheard and if people misunderstand you, it's frustrating.

你永遠都不想感覺自己被忽視，如果別人誤解了你，那會讓你很沮喪。

So a client can't feel that trust or build that quality environment they want if they don't feel hurt.

是以，如果客戶沒有受到傷害的感覺，他們就無法感受到信任，也無法建立起他們想要的優質環境。

You're not taking their considerations into account.

That's one of the things that drives me nuts.

That's why going to a box gym for me is frustrating because I look around and I'm like, oh, these personal trainers, what are you doing?

這就是為什麼我去健身房會感到沮喪，因為我環顧四周，我想，哦，這些私人教練，你們在做什麼？

You want to go over there and say something so bad because you know that that client could get hurt and you're just like, it's not your place.

你想過去說幾句不好聽的話，因為你知道客戶可能會受到傷害，而你只是想，這不是你該做的。

Maybe there's a reason and you stay out of it but you see it time and time again and it becomes frustrating.

也許是有原因的，你置身事外，但你一次又一次地看到這種情況，就會感到沮喪。

Then lastly, building a community to make your client's exercise routine a collaborative effort.

最後，建立一個社區，使客戶的日常鍛鍊成為一項協作努力。

It's the collaborative effort between your input and your work to their output and their work.

這是你的投入和工作與他們的產出和工作之間的合作努力。

So with the environment, it's going to be a really interesting thing because as great of a trainer as you are, what's your environment like?

是以，在環境方面，這將是一件非常有趣的事情，因為像你這樣優秀的培訓師，你的環境又是怎樣的呢？

So like it says here, the training environment can either hinder or foster intrinsic motivation.

是以，就像這裡所說的，培訓環境既可以阻礙也可以促進內在動力。

If you go into a gym and there's heavy metal playing, love, I'm not knocking that, love hearing hard music playing.

如果你走進一家健身房，裡面放著重金屬音樂，我並不是說你不喜歡，而是你喜歡聽勁爆的音樂。

But you get somebody who, they don't get that motivation, that amp that I would if they hear that type of, they might get intimidated.

但如果你遇到一些人，他們沒有這種動力，如果他們聽到這種話，他們可能會被嚇倒。

So therefore, intrinsic motivation or doing it for the purpose of doing it for them might turn them off.

是以，內在動力或為了他們而做可能會讓他們感到厭煩。

這就是如何發揮作用的一個例子。

And like it says here, the most successful health clubs work hard to create a third space environment.

就像這裡說的，最成功的健身俱樂部都在努力創造第三空間環境。

A third space is like it says, a communal space.

第三個空間就像它說的那樣，是一個公共空間。

It takes away that separation from home or work and you feel like you have an identity.

它消除了與家庭或工作的隔閡，讓你感覺自己有了一個身份。

Work, home, home, and then on top of that, you have your gym home, right?

工作、家、家，除此之外，你還有健身房，對嗎？

So that checklist down below is one of those things that really can help with the consideration before they're joining a gym.

是以，下面的清單就是其中之一，它確實能幫助人們在加入健身房前進行考慮。

Well, they have to join a gym before they can become your client.

他們必須先加入健身房，才能成為你的客戶。

Variety of training options, training environment that's supportive.

多種多樣的培訓選擇，支持性的培訓環境。

Does it look like or feel like they're going to fit into the culture of the environment of that fitness location?

他們看起來或感覺上是否適合該健身場所的文化環境？

Costs, cost of membership, cost of personal training.

And the last one, which is one of the more important ones, especially when you walk in, is a place clean and neat.

最後一條，也是更重要的一條，尤其是當你走進去的時候，就是一個乾淨整潔的地方。

Well, I'm sorry, some of the coolest facilities that I've been to and some of the most intimidating but challenging facilities I've been to, they're like those grunge style gyms where, you know, they might sweep once a week and they never use a mop.

對不起，我去過的一些最酷的設施，以及一些最令人生畏但又最具挑戰性的設施，就像那些邋遢風格的健身房，你知道，他們可能每週清掃一次，但從來不用拖把。

You know, and I'm just being very aggressive on that, but you understand what I'm saying is that not every place has to have the glimmer and the sparkle and like it has to have everything amazing.

你知道，我在這一點上非常激進，但你要明白我的意思，不是每個地方都要光彩奪目、熠熠生輝，也不是每個地方都要擁有令人驚歎的一切。

So what turns them on, what turns them off?

那麼，是什麼讓他們興奮，又是什麼讓他們沮喪呢？

What do we do when we want a person to change a behavior, right?

當我們希望一個人改變一種行為時，我們該怎麼做，對嗎？

We got them in the door, we got them feeling comfortable, but now it's like, oh, I have never worked out before.

我們讓他們進門，讓他們感覺舒服，但現在他們會說，哦，我以前從沒鍛鍊過。

Well, that's going to be a massive undertaking with their behavior, right?

以他們的行為來看，這將是一項艱鉅的任務，對嗎？

是以，我們必須意識到這一點。

The other critical part with behavior change is what is their self-efficacy level?

行為改變的另一個關鍵部分是，他們的自我效能水準如何？

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第 4 章 - 行為教練 | NASM CPT (Chapter 4 - Behavioral Coaching | NASM CPT)

perspective

cognitive

process

commitment