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  • Everything in life is a negotiation.

  • When you cross the street is a negotiation.

  • Getting your coffee at Starbucks is a negotiation.

  • You're probably in three to seven negotiations

  • every single day.

  • Your life could be in a completely different place

  • just by improving how you negotiate.

  • REPORTER: Negotiators are working around the clock.

  • REPORTER: The deadline for execution has passed.

  • REPORTER: With us now to help break down the investigation,

  • FBI special agent, hostage negotiator Christopher Voss.

  • My role as a hostage negotiator was to connect authentically

  • with the victim, the victim's family,

  • and with the hostage taker.

  • Everybody really deserves to have somebody

  • hear what they have to say.

  • In my MasterClass, I'm going to give you all the strategies

  • and tactics that I developed as one of the top hostage

  • negotiators in the world.

  • You're going to learn everything from bargaining

  • to reading body language to the neuroscience

  • that you can use to literally bend people's reality.

  • You know, negotiation is letting the other side have your way.

  • So mirroring creates the opportunity for them

  • actually to present you with your deal,

  • only they thought it was their idea.

  • It's just the simple repetition of the last one to three words

  • of what somebody said.

  • We've got the actual recording on the Chase Manhattan Bank

  • robbery hostage taking.

  • CHRIS VOSS: (RECORDING) We've got a van out here.

  • Know anything about it?

  • BANK ROBBER: (RECORDING) You guys chased my driver away.

  • CHRIS VOSS: (RECORDING) We chased your driver away?

  • My training was to mirror, and the bank robber

  • started blurting out stuff that he had no intention of saying.

  • People love to be mirrored.

  • They love to be encouraged to go on.

  • These skills help you improve your life.

  • Sometimes people say to me, these tools

  • are just manipulation.

  • It's about win/lose.

  • That is not the case.

  • Great negotiation is about great collaboration.

  • Why does it matter to you that you should get better

  • at negotiation?

  • Because however your life is now, you can do better.

  • I'm Chris Voss, and this is my MasterClass.

Everything in life is a negotiation.

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B1 中級 美國腔

Chris Voss Teaches the Art of Negotiation(Chris Voss Teaches the Art of Negotiation | Official Trailer | MasterClass)

  • 16 1
    FengJung Yeh 發佈於 2023 年 06 月 21 日
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