- It is very important as managers

- 作為管理者，這一點非常重要

to know how to hire the best people for the job.

以瞭解如何僱用最適合工作的人。

In fact, there's probably no other tool

事實上，可能沒有其他工具

that is greater than learning effective techniques

這比學習有效的技術更重要

to interview and hire the people

面試和聘用的人員

that will actually do the work.

這將是真正的工作。

I'm going to take you through the steps you need to know

我將帶你完成你需要知道的步驟

to prepare the interview setting,

以準備面試環境。

effective interview techniques,

有效的面試技巧。

and then conclude on what to expect when discussing salary.

然後總結一下討論工資時應該注意的問題。

Let's discuss how to make the interview a productive one.

讓我們討論一下如何使面試變得富有成效。

First, set up the physical location

首先，設置物理位置

or the video or phone conferencing.

或視頻或電話會議。

If it's an in-person interview,

如果是面對面的面試。

make sure you schedule an office or conference room

一定要安排好辦公室或會議室

that is private and comfortable.

這是一個私密而舒適的地方。

Make sure to offer them water or coffee

確保為他們提供水或咖啡

and welcome them to your company.

並歡迎他們來到你的公司。

Make sure all of your calls are turned off or forwarded.

確保你所有的電話都被關閉或轉接。

If you're doing a video conference,

如果你在做視頻會議。

take time to send the candidate all the video

花時間向候選人發送所有的視頻

and web conferencing details

和網絡會議的細節

and send a test link to make them make sure

併發送一個測試鏈接，使他們確保

that it works on their end.

這在他們那邊是有效的。

Now, secondly, arrange all interview questions

現在，第二，安排所有的面試問題

and be prepared to ask the same questions

並準備好提出同樣的問題

to every candidate.

對每一位候選人。

It's easy to go on a tangent

很容易走彎路

and not stick to your list of questions.

而不拘泥於你的問題清單。

But if you ask everyone the same exact questions,

但如果你問每個人同樣的確切問題。

only then you'll be truly able to distinguish between them.

只有這樣，你才會真正能夠區分它們。

Take special care to listen carefully during the interview.

在面試中要特別注意仔細聆聽。

You should be listening more than you are talking

你應該多聽而不是多說

and asking open-ended questions rather than yes or no

並提出開放式的問題，而非是或不是的問題

to provoke more conversation.

以激起更多的談話。

Note-taking is equally as important

記筆記也同樣重要

to help remember what was said,

以幫助記住所講的內容。

especially if interviewing multiple candidates.

特別是在面試多個候選人時。

Take caution to prepare your notes thoughtfully,

小心謹慎地準備你的筆記。

because if there ever was a hiring discrimination case

因為如果有一個僱用歧視的案例

brought forward, all of your notes and scribbles

帶來了，你所有的筆記和潦草的字跡

on the resume could be summoned.

可以傳喚履歷上的人。

Schedule typically one hour for in-person interviews

通常安排一個小時的當面採訪

and just a half an hour for preliminary phone interviews.

並僅用半小時進行初步電話面試。

Also, I personally like to begin the interview,

另外，我個人喜歡開始採訪。

after exchanging pleasantries,

寒暄過後。

to dive right into their application or their resume.

直接進入他們的申請或他們的履歷。

I like the applicant to walk me through their work history

我喜歡申請人向我介紹他們的工作經歷

and educational background as part of the introduction

和教育背景作為介紹的一部分

and a guide for the inevitable

和一個不可避免的指南

tell-me-about-yourself question.

告訴我關於你自己的問題。

Ask detailed questions surrounding

圍繞以下問題進行詳細詢問

what they accomplished and how and why.

他們取得了什麼成就，如何以及為什麼。

And of course, please be as professional as possible,

當然，也請儘可能的專業。

as a candidate is making a judgment on the company

作為一個候選人在對公司做出判斷時

based on their interactions with you, the manager.

基於他們與你這個經理的互動。

Lastly, be sure not to ask applicants

最後，一定不要問申請人

what their prior salary was in their last role.

他們之前在上一個崗位上的工資是多少。

In some states, it's now illegal

在一些州，這現在是非法的

to ask applicant what their prior salary was.

詢問申請人之前的工資是多少。

It's a sound practice to let candidates know upfront

讓候選人預先知道，這是一種合理的做法。

what the salary range is before coming in.

在進來之前，要了解工資範圍是多少。

Typically, no one wants to move backwards in terms of salary

通常情況下，沒有人願意在工資方面向後退縮。

and you could both be wasting your time

而你們可能都是在浪費時間

if the salary range does not work for the applicant.

如果工資範圍對申請人不適用。

There's no better honor as a manager

作為一名經理，沒有更好的榮譽

than hiring a fantastic person for a dynamic role

比起為一個充滿活力的角色僱用一個出色的人

within your company.

在你的公司內部。

I challenge you to use these tips

我挑戰你使用這些提示

when interviewing your next candidate.

當面試你的下一個候選人時。

I guarantee you will experience a smoother

我保證你將體驗到更順暢的

and more efficient process.

和更有效的過程。

(chill music)

(寒冷的音樂)