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[What is leadership?]
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Leadership, to me, is the ability to bring people together to achieve change.
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[What is the most surprising thing you have learnt about leadership?
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The most surprising thing I've learnt about leadership is that it takes time.
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It isn't a single act, it isn't making a statement, but it's about patiently working through the issues and bringing people with you.
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[What is your top tip for leaders of the future?]
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Really listen to people and demonstrate that you can hear the issues they're talking about and the... the sense of urgency or concern they have in their voices.
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I've learnt over the years that the only good leaders are those that understand the colleagues around them,
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and are able to channel and influence the passions and ideas and priorities that different people have, and the only way you can do that is by listening.
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[What is the biggest challenge for any leader?]
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I think the biggest challenge for any leader is staying true to your purpose.
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Different challenges, different problems, different voices speaking to you and listening to you, and remembering why you got into it.
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Staying focused on your values, but also staying in touch with those people around you.
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Sometimes, on a busy day, that can feel like a luxury.
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I think it's a basic part of leadership.