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自動翻譯
  • - If you ask for the hazelnut pump

    - 如果你要榛子泵的話

  • with whipped cream on top,

    在上面放上鮮奶油。

  • that is a birthday cake coolatta and, ooh!

    這是一個生日蛋糕coolatta和,嚯!

  • (funky synth music)

    (時髦的合成音樂)

  • My name is Tealoni, I'm from Jersey City,

    我叫泰洛尼,我來自澤西市。

  • and I am a former Dunkin' employee.

    而我是鄧肯的前僱員。

  • - Hi, my name is Lyss and I'm a former Starbucks barista.

    - 嗨,我叫Lyss,曾是星巴克的咖啡師。

  • (funky synth music)

    (時髦的合成音樂)

  • Ooh, the worst drink someone's ever ordered,

    哦,有人點過的最糟糕的飲料。

  • uh, this is my favorite.

    呃,這是我最喜歡的。

  • There was this woman who got a grande cup

    有一個女人,她得到了一個大杯。

  • and she wanted 10 pumps of white mocha,

    她想要10泵白摩卡。

  • 10 pumps of vanilla syrup,

    10泵香草糖漿。

  • and then she just wanted whole milk.

    然後她只想喝全脂牛奶。

  • I was shocked.

    我當時就震驚了。

  • I had to clarify,

    我得澄清一下。

  • but I do remember it being maybe six in the morning

    但我記得當時大概是早上六點吧

  • when she ordered this.

    當她點了這個。

  • - This one person would order an onion bagel

    - 這一個人會點一個洋蔥麵包圈。

  • with strawberry cream cheese and I just think,

    與草莓奶油奶酪,我只是覺得,

  • that sounds nasty to me.

    這聽起來很討厭的我。

  • - Oh, and then there was another one who,

    - 哦,還有另一個誰。

  • this woman used her free drink points

    這個女人用她的免費飲料積分

  • to get a venti hot cup filled with espresso shots.

    以獲得一杯充滿意式咖啡的熱杯。

  • It was over 30 shots of espresso that we put in that.

    我們在裡面放了30多杯濃縮咖啡。

  • Almost didn't want to make it because I was nervous.

    因為緊張,差點不想去了。

  • Are we gonna get in trouble for this, I just don't know.

    我們會不會是以惹上麻煩,我不知道。

  • But the customer's always right.

    但顧客永遠是對的。

  • So we did this,

    所以我們做了這個。

  • and when she left I just looked at my coworker

    當她離開的時候,我只是看著我的同事。

  • and I was like, "Did we just,

    我當時想,"難道我們只是。

  • "did we just murder someone?"

    "我們剛剛殺了人嗎?"

  • (upbeat pop music)

    (歡快的流行音樂)

  • - I think just talking and I guess being cute.

    - 我想只是說話,我想是可愛。

  • My male coworkers, if they found a girl cute or something,

    我的男同事,如果發現一個女孩可愛什麼的。

  • they might give her a free donut

    他們可能會給她一個免費的甜甜圈

  • or a free thing on the end.

    或免費的東西在最後。

  • (upbeat pop music)

    (歡快的流行音樂)

  • - I would probably go around 10 a.m.

    - 我大概會在上午10點左右去。

  • because the likelihood of there being a huge line

    因為有可能出現巨大的線。

  • is fairly slim.

    是相當苗條的。

  • - There's a early morning rush,

    - 早晨有一個早高峰。

  • because people want it right before they're going to work.

    因為人們在上班前就想得到它。

  • Like, "Oh, I need my coffee."

    就像,"哦,我需要我的咖啡。"

  • Then lunchtime everyone comes in.

    然後午飯時間大家都進來了。

  • So I want to say anytime after noon, anytime before 7:30.

    所以我想說,中午後的任何時候,七點半前的任何時候。

  • (chill hip hop beat)

    (寒冷的嘻哈節拍)

  • - Definitely frappuccinos, it's takes some time.

    - 一定要喝冰激凌,這需要一些時間。

  • And then if you're following the protocol of

    然後,如果你是按照協議的

  • we can only make one frappuccino in the blender at once,

    我們一次只能在攪拌機裡做一杯弗拉布奇諾。

  • yeah, I mean, that just slows you down.

    是啊,我的意思是,這只是讓你慢下來。

  • - Any drink that you want to have this amount of sugar,

    - 任何飲料,你都要有這個量的糖。

  • this amount of this, go inside,

    這個量的,進去。

  • 'cause if you're doing that through drive-thru

    "因為如果你做的是通過直通車,

  • do not expect it to actually be what you asked for

    別指望它真的如你所求

  • because no one's really paying attention to that.

    因為沒有人真正注意到這一點。

  • We're doing what we can.

    我們正在做我們能做的。

  • (chill hip hop beat)

    (寒冷的嘻哈節拍)

  • If you like vanilla chai,

    如果你喜歡香草茶。

  • they have frozen vanilla chai.

    他們有冷凍香草茶。

  • 10 of 10, 1,000 out of 10.

    10箇中的10個,1000分。

  • The best thing ever.

    有史以來最好的事情。

  • - One of my favorite food items is the grilled cheese.

    - 我最喜歡的食物之一是烤奶酪。

  • Is it overpriced? Maybe.

    是價格過高嗎?也許是吧

  • Will I get in any way? Yes.

    我有什麼辦法嗎?會的

  • - Also, if you like birthday cake,

    - 另外,如果你喜歡生日蛋糕。

  • you basically just ask for a vanilla bean coolatta

    你基本上只是要求一個香草豆涼塔。

  • but asked for hazelnut pump.

    但要的是榛子泵。

  • If you asked for the hazelnut pump

    如果你要的是榛子泵的話

  • with whipped cream on top,

    在上面放上鮮奶油。

  • that is a birthday cake coolatta and ooh!

    這是一個生日蛋糕coolatta和嚯!

  • (bouncy hip hop music)

    (跳動的嘻哈音樂)

  • - I know that there has never been one.

    - 我知道,從來沒有過。

  • We have no idea what you're talking about.

    我們不知道你在說什麼。

  • So just tell us what's in it and we're gonna do our best.

    所以只要告訴我們裡面有什麼,我們就會盡力而為。

  • - There's no secret menu,

    - 沒有祕密菜單。

  • but people kind of would have

    但人們有點會

  • their own kind of custom things.

    自己的一種定製的東西。

  • - There was this couple who asked me

    - 有一對夫婦問我

  • for a grasshopper frappuccino.

    蚱蜢咖啡機。

  • I had no idea what that entailed and they didn't either.

    我不知道這意味著什麼,他們也不知道。

  • So I just made a matcha frappuccino

    所以我剛剛做了一杯抹茶咖啡

  • with some mocha drizzle,

    再加上一些摩卡雨點。

  • and I was like, "There you go,

    我當時想,"你去那裡。

  • "it's green and you have mocha

    "它是綠色的,你有摩卡

  • "because you're grasshoppers in the dirt."

    "因為你們是土裡的螞蚱"

  • (upbeat pop music)

    (歡快的流行音樂)

  • - Okay, at the end of the night, if there's a lot of donuts,

    - 好吧,在晚上結束時,如果有很多甜甜圈。

  • we literally would have people sometimes come in

    我們從字面上看,有時會有人進來

  • or even wait outside to get a free donut,

    甚至在外面等著吃免費的甜甜圈。

  • because if there's some at the end of the night,

    因為如果晚上有一些。

  • we're not gonna always carry them over.

    我們不會總是帶著他們過去。

  • The most annoying thing is

    最討厭的是

  • "Can I have a free donut? Can I have a free donut?

    "我可以有一個免費的甜甜圈嗎?我可以吃免費的甜甜圈嗎?

  • "Oh, you're probably gonna throw this away anyway.

    "哦,反正你可能會把這個扔掉。

  • "Let me get this for free, blah, blah, blah, blah, blah."

    "讓我免費得到這個,諸如此類,諸如此類"。

  • That's annoying.

    真煩人。

  • (upbeat music)

    (歡快的音樂)

  • - When I was cleaning up our lobby, when I was mopping,

    - 當我在打掃我們的大廳時,當我在拖地時。

  • this guy asked me to marry him.

    這傢伙向我求婚了

  • That just kind of creeped me out.

    這只是一種讓我毛骨悚然。

  • - I used to just be asked crazy things,

    - 我以前只是被問到一些瘋狂的事情。

  • especially regarding my hair.

    特別是關於我的頭髮。

  • I would have my afro,

    我會有我的頭髮。

  • and I just remember this one guy,

    我只記得這一個人。

  • he would always make comments about my hair.

    他總是評論我的頭髮。

  • He'd be like, "Oh, I hope I don't find

    他會說,"哦,我希望我沒有發現。

  • "one of those hairs up in my coffee today

    "今天我的咖啡裡有一根毛髮

  • "or blah, blah, blah, blah."

    "或者等等,等等,等等,等等。"

  • That's a bad experience that I had from a customer.

    這是一個客戶給我的不好的體驗。

  • - And then there was this other guy.

    - 然後還有一個人。

  • I was doing our display case, so I was filling it.

    我在做我們的展示櫃,所以我在填充它。

  • And he grabbed my hand and then said

    他抓住我的手,然後說

  • "It's as soft as I thought it would be."

    "和我想象中的一樣柔軟。"

  • (upbeat music)

    (歡快的音樂)

  • - You need to be patient with baristas, okay,

    - 你要對咖啡師有耐心,好嗎。

  • because we're trying our hardest.

    因為我們已經盡力了

  • So be kind, be patient,

    所以要善良,要有耐心。

  • and you'll probably get a better drink that way.

    你可能會得到一個更好的飲料的方式。

  • - Be nice to your baristas.

    - 對你的咖啡師好一點。

  • Also, if you tip in the tip jar, we actually get it.

    另外,如果你在小費罐裡給小費,我們真的會得到它。

  • We split it.

    我們分了它。

  • - People often are like,

    - 人往往是像。

  • they want their coffee and they want it now.

    他們想要他們的咖啡,他們現在想要它。

  • And we're in 10 different places back there.

    而我們在後面的10個不同的地方。

  • It may seem like, oh, we're just,

    它可能看起來像,哦,我們只是。

  • I don't know, chilling or whatever you may think.

    我不知道,冷戰或任何你可能認為。

  • But be a little bit more nice, patient.

    但要多一點善意,耐心。

  • Slow down when you say your order.

    當你說你的命令時,慢點。

  • Saying it fast does not, we don't,

    說快不快,我們不。

  • it doesn't make us make it any faster.

    它不會讓我們使它更快。

  • Slow down.

    慢點說

  • Help us help you make the coffee the best it can be.

    幫助我們幫助您做出最好的咖啡。

  • (funky synth music)

    (時髦的合成音樂)

- If you ask for the hazelnut pump

- 如果你要榛子泵的話

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自動翻譯

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咖啡師透露星巴克的祕密 (Baristas Reveal Secrets About Starbucks)

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    林宜悉 發佈於 2021 年 03 月 19 日
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