I'm your host, Tim Simmons, and today I want to look at some of the business English

我是您的主持人，蒂姆·西蒙斯（Tim Simmons），今天，我想看看

skills everyone needs in order to be successful.

每個人為取得成功所需的 一些商務英語 技能。

As any guru worth his weight in salt will tell you, business is all about relationships.

正如任何一位精打細算的上司都會告訴您的那樣，生意就是關係。

That means connecting with new people, and maintaining good relations with people in

這意味著與新朋友建立聯繫，並與 現有網絡中的

your existing network.

人們保持良好關係 。

And one of the ways we do this is through small talk.

我們做到這一點的方法之一就是閒聊。

We call it small talk because it's not about big important business topics.

我們稱之為閒聊，因為它與重要的重要商業話題無關。

It's about things like the weekend, the weather, sports, or family.

這與週末，天氣，運動或家庭有關。

You hear it every time someone walks into the office and says “Oh hey Dave, how's

每當有人走進辦公室並說：“哦，戴夫，你 好嗎？”

it going?”

，您會聽到它的聲音 。

Or at a conference when someone says “So, where are you from?”

或在會議上有人說“那麼，你來自哪裡？”

Making small talk in English allows us to connect with people, find out more about them,

用英語聊天可以使我們與人建立聯繫，了解他們的更多信息，

and set a mood.

並樹立心情。

This kind of conversation involves a back and forth of simple comments, questions, and

這種對話涉及簡單的評論，問題和 答案的 來回交互

answers.

。

You need to show interest in the other person, but also reveal a bit about yourself.

您需要對另一個人表現出興趣，但同時也要對自己有所了解。

And it's important to stick to topics that are common to both people.

堅持雙方共同的話題很重要。

Once you've broken the ice with small talk, then you can move on to bigger topics.

一旦閒聊打破僵局，就可以繼續討論更大的話題。

And that's where you bring in the skill of expressing opinions in English.

這就是您引入用英語表達意見的技能的地方。

Exactly how you do that depends on the situation.

具體如何操作取決於情況。

If you're in a meeting and want to add your perspective, you might just introduce it with

如果您正在開會並想添加自己的觀點，則可以使用

an expression like “the way I see things” or “as far as I'm concerned.”

“我看待事物的方式”或“就我而言”之類的表達方式來 介紹它 。

But if you're making a suggestion or pitching an idea, there are a couple of ways to go

但是，如果您提出建議或提出想法，則有兩種方法

about it.

可以解決。

You might do it carefully with words like “perhaps” or “maybe” or “we could.”

您可能會用“也許”或“也許”或“我們可以”之類的詞仔細地做到這一點。

Or, if you want to state something more confidently, you can use stronger words like “have to”

或者，如果您想更自信地陳述某些內容，則可以使用更強的詞語，例如“必須”

or “should.”

或“應該”。

The important thing here is that you assess the situation and adapt your language accordingly.

這裡重要的是您要評估情況並相應地調整語言。

If you're new to a team or the most junior person in the room and you come out with guns

如果您是團隊中的新手，或者是房間中最初級的人，而您卻

blazing, telling everyone what must happen, you'll be shooting yourself in the foot.

開槍射擊，告訴所有人必鬚髮生的事情，那麼您將自己開槍射擊。

After all, conversation isn't just about speaking; it's also about listening, and

畢竟，對話不只是在說話。這也與聆聽有關，

that leads me to asking questions.

這導致我提出問題。

I don't just mean “yes or no” questions.

我不只是說“是或不是”的問題。

I mean substantive questions that show that you're listening and engaged.

我的意思是實質性問題，表明您在聽和參與。

This could include follow-up questions during small talk, which helps you connect with people.

這可能包括在閒聊中的後續問題，可幫助您與人建立聯繫。

Beyond small talk, this also includes discerning and sincere questions about people's ideas.

除了閒聊之外，這還包括對人的思想的敏銳和真誠的問題。

This is a big part of being an active listener, which means listening to understand, not just

這是積極傾聽者的重要組成部分，這意味著要傾聽理解，而不僅僅是

listening to respond.

傾聽回應。

Of course, being a good listener doesn't mean being a yes-man.

當然，成為一個好聽眾並不意味著要成為一個好人。

Participating in a meeting or negotiations in English requires the ability to reject

參加英語會議或談判需要具有拒絕 想法

ideas.

的能力 。

And that's not as simple as saying “no” or “I disagree.”

這並不像說“不”或“我不同意”那樣簡單。

Most situations require a more nuanced or careful approach.

大多數情況下需要更細微或謹慎的方法。

If you don't like someone's idea, you might soften your comment by expressing uncertainty.

如果您不喜歡某人的想法，則可以通過表達不確定性來減輕您的評論。

For example, you might say “I'm not sure that's the best way to do this.”

例如，您可能會說“我不確定這是最好的方法。”

Or “I wonder if that might be too expensive.”

或者“我想知道這是否太昂貴了。”

You can also use the “yes but” approach, such as “I see what you're saying, but

您還可以使用“是，但是”方法，例如“我明白您的意思，但是

I'm not sure we can do that.”

我不確定我們能做到這一點。”

But be careful with this kind of softening language.

但是請謹慎使用這種軟化語言。

If you're in a position to say no or reject something, be clear about it.

如果您可以拒絕或拒絕某件事，請對此予以明確。

You can still be diplomatic without waffling.

您仍然可以毫不費力地外交。

To do that, you can comment on the positive aspects of the idea, or the intention behind

為此，您可以 先說出 想法的積極方面或背後的意圖

them, before saying “no.”

，然後說“不”。

For example, you could say “I agree that would help our branding, but we just can't

例如，您可以說“我同意這將有助於我們的品牌建設，但我們

afford it right now.”

現在負擔不起。”

Or “I appreciate your concerns for the timeline, but we have to postpone this.”

或“我感謝您對時間表的關注，但我們必須推遲。”

Rejecting ideas effectively is one aspect of being decisive and getting results.

有效地拒絕想法是果斷和取得成果的一方面。

And that brings me to one last skill I want to mention today: getting people to take action.

這就是我今天要提到的最後一項技能：促使人們採取行動。

You've probably been in an English meeting where there was a lot of great discussion,

您可能參加過英語會議，那裡進行了很多精彩的討論，

but no real action points.

但沒有真正的行動要點。

So you need to learn how to delegate effectively.

因此，您需要學習如何有效地委派。

I don't just mean giving orders.

我不僅僅意味著下達命令。

“Jenny, take care of the report” sounds like an order.

“珍妮，照顧報告”聽起來像是一條命令。

But effective delegation at the end of a meeting sounds more like “Jenny, I'd like you

但是，在會議結束時進行有效的委派聽起來更像是“珍妮，我希望您

to take care of the report.”

處理這份報告。”

Or maybe “Jenny, I think you're the best person to handle the report.”

或者也許是“珍妮，我認為您是處理報告的最佳人選。”

Alright, so we've looked at five essential business English skills.

好了，所以我們研究了五種基本的商務英語技能。

Let's do a quick recap: you need to know how to make small talk, express opinions,

讓我們快速回顧一下：您需要知道如何進行閒聊，表達意見

and ask good questions.

並提出好問題。

At the same time, you need to be able to reject ideas and get action from people.

同時，您需要能夠拒絕想法並從人們那裡採取行動。

That's all for today.

今天就這些。

If you'd like to test yourself on what we've just covered, have a look at the BusinessEnglishPod.com

如果您想對我們剛剛介紹的內容進行測試，請訪問BusinessEnglishPod.com

website.

網站。

There you'll find a quiz about today's show as well as a complete transcript.

您可以在其中找到有關今天節目的測驗以及完整的成績單。

Happy learning.

學習愉快。

And see you again soon.

很快再見。