Major manufacturing hub.

主要製造業中心。

Thriving technology haven.

繁榮的科技天堂。

But when the coronavirus hit in early 2020, that image came to a standstill.

但當2020年初冠狀病毒來襲時，這種形象就停滯不前了。

Singapore, like much of the world, was sucked into the throes of the pandemic,

新加坡和世界大部分地區一樣，被吸進了這場大流行病的陣痛之中。

forcing businesses to shutter and life to go on hold.

迫使企業關門，生活擱淺。

Staying closed was not an option for long, though.

不過，閉關也不是長久之計。

As the Asia Pacific headquarters for many major corporations,

作為眾多大企業的亞太總部。

ensuring business continuity is critical.

確保業務連續性至關重要。

I'm taking a look at how key industries are supporting that drive to revive the economy.

我在看看關鍵行業是如何支持這種振興經濟的動力的。

Even before the pandemic hit Singapore shores, the Southeast Asian island nation was positioning

即使在疫情侵襲新加坡之前，這個東南亞島國就已經將其定位為

itself as a strategic business hub, in a world increasingly fraught

在這個越來越充滿變數的世界裡，它是一個戰略商業中心。

with trade tensions and supply chain concerns.

與貿易緊張局勢和供應鏈問題。

But when a spike in Covid-19 cases led the country into an eight-week lockdown,

但當科維德-19病例激增，導致全國進入8周的封鎖期。

authorities moved quickly to cushion the impact, unveiling more than $73 billion in stimulus

當局迅速採取行動，以減輕影響，推出了超過730億美元的刺激措施。

as the country weathered its first recession since 2009.

因為該國經歷了2009年以來的首次衰退。

Although the crisis hit the country hard, it has presented opportunities for manufacturing

雖然危機給國家帶來了沉重的打擊，但也給製造業帶來了機遇。

and services firms, which are key components of Singapore's economy.

和服務企業，它們是新加坡經濟的重要組成部分。

In 2019, the manufacturing sector alone contributed 20.9% of Singapore's nominal GDP.

2019年，僅製造業就貢獻了新加坡名義GDP的20.9%。

The services industry, which includes sectors such as business, information and communications,

服務業，包括商業、資訊和通信等部門。

finance and insurance, made up close to 70%.

金融和保險，佔比接近70%。

At the height of the pandemic, manufacturing was the only sector to grow,

在疫情最嚴重的時候，製造業是唯一增長的行業。

led by demand for biomedical goods.

在生物醫藥產品需求的帶動下。

Multinational manufacturer 3M was among the companies to lead response efforts,

跨國製造商3M公司也是牽頭應對工作的公司之一。

turning its manufacturing lines 24/7 and doubling its global production of N95 respirators.

將其生產線24小時不間斷運轉，並將其N95呼吸器的全球產量提高一倍。

We were able to leverage learnings from SARS.

我們能夠利用從SARS中獲得的經驗教訓。

And so, we made the conscious decision to invest in additional capacity

是以，我們有意識地決定投資於額外的產能。

in preparation for the next pandemic.

以便為下一次大流行病做準備。

In having that, it helped us a tremendous amount, to be able to respond very quickly.

有了這個，對我們的幫助非常大，能夠迅速做出反應。

In the first half of the year, the company produced over 800 million respirators globally,

今年上半年，公司在全球生產了超過8億隻呼吸機。

including from its plant in Singapore, which was in the crosshairs

包括其在新加坡的工廠，該工廠也受到了衝擊。

of a White House administration trying to prioritize supplies for the U.S. market.

的白宮政府試圖優先為美國市場提供。

During that period, Malaysia closed its borders due to the pandemic,

在此期間，馬來西亞因疫情而關閉了邊境。

affecting 3M's Malaysian workers who commuted daily to Singapore.

影響了3M公司每天往返新加坡的馬來西亞工人。

The company had to work closely with Singaporean authorities to temporarily rehouse

該公司不得不與新加坡當局緊密合作，暫時安置了

its Malaysian staff in Singapore, as the border closure threatened to affect output.

由於邊境關閉可能會影響產出，馬來西亞駐新加坡的員工。

With the movement control order circuit breaker, we had some of them make the conscious decision

有了動作控制順序的斷路器，我們讓他們中的一些人有意識地做出了決定。

– which again, I think shows how our employees have stepped up – to say,

- 我認為這再次表明了我們的員工是如何挺身而出的--說。

'I'm going to stay away from my home and my family and live in a hotel.'

'我要遠離家鄉和家人，住在旅館裡。

And they've been living in a hotel since late-March and they're still here,

而且他們從3月底開始就住在酒店裡，現在還在這裡。

helping to keep our operations running.

幫助我們維持營運。

As the economy reels from the pandemic, central banks have been working with private lenders

隨著經濟從流行病中恢復過來，央行一直在與私人貸款人合作。

such as banks to roll out support.

如銀行推出支持。

That includes measures to ease cash flow constraints for the thousands of

這包括採取措施緩解數千人的現金流緊張。

small and medium-sized businesses, or SMEs, in the country.

國內的中小型企業，或中小企業；

As with any economy, you'll find the SMEs are always the foundation,

和任何經濟一樣，你會發現中小企業永遠是基礎。

the bedrock, of every economy.

每個經濟體的基石。

They, first and foremost, are responsible for a lot of the economic activities

他們，首先，他們負責很多經濟活動

of a country, and therefore they also employ many people.

一個國家的，是以他們也僱用了許多人。

SMEs account for 99% of businesses in Singapore and 72% of the workforce.

中小企業佔新加坡企業的99%，佔勞動力的72%。

During the peak of the outbreak, DBS — Southeast Asia's largest bank — provided $3.5 billion

在疫情爆發的高峰期，星展銀行--東南亞最大的銀行--提供了35億美元。

in temporary bridging loans to keep many of them going,

的臨時過橋貸款，以維持許多人的生活。

with an emphasis on vulnerable, micro-enterprises.

以弱勢、微型企業為重點。

So all in all, about 8,600 loans have been approved, about $4.9 billion,

所以總的來說，已經準許了約8600筆貸款，約49億元。

of which about 7,500 loans — about S$2 billion — are for the micro and smaller SMEs.

其中約7 500筆貸款（約20億新元）是給微型和小型中小企業的。

The shifting economic landscape has also led many businesses to quickly adapt to new ways

經濟格局的變化，也使許多企業迅速適應新的方式。

of working, including moving much of their operations online.

的工作，包括將其大部分業務轉移到網上。

That's something Microsoft has been helping with from its Asia Pacific headquarters in Singapore,

這也是微軟在新加坡亞太總部一直在幫助的事情。

through its products such as Azure cloud computing and Microsoft Teams.

通過其Azure雲計算和Microsoft Teams等產品。

We've seen two years of digital transformation in two months as a result of Covid.

我們在兩個月內看到了科維德兩年來的數字化轉型成果。

While these developments happened out of necessity, Singapore has been investing heavily

雖然這些發展都是迫不得已的，但新加坡一直在大力投資

in digitization efforts in the public and private sectors for years.

多年來在公共和私營部門的數字化工作中。

Accelerating the digitalization of these SMEs could lead to a faster economic recovery.

加快這些中小企業的數字化進程，可以使經濟更快地復甦。

A recent survey of more than 1,400 SMEs in Asia Pacific found that many companies

最近對亞太地區1400多家中小企業的調查發現，很多企業

are still in the early stages of their digital transformation or indifferent to it.

仍處於數字化轉型的早期階段或對數字化轉型漠不關心。

It is estimated that by 2024, the digital transformation

據估計，到2024年，數字化轉型。

of small and medium-sized businesses in Asia Pacific could add $2.6 trillion

亞太地區中小型企業的規模可增加2.6萬億美元。

to $3.1 trillion to the region's GDP — and that was before the pandemic.

對該地區GDP的影響達到3.1萬億美元--而這是在大流行之前。

I think across every industry we have seen a shift of focus.

我想在每個行業我們都看到了焦點的轉移。

In some cases, it might be more in keeping their data secure and getting it to the cloud.

在某些情況下，它可能更多的是在保護他們的數據安全，並將其送到雲端。

In others, it may be more around collaborating and how do they keep

在其他國家，可能更多的是圍繞著合作，以及他們如何保持

their employees and their customers connected?

他們的員工和客戶之間的聯繫？

And then in others, it's fundamental changes in their business models

而在其他國家，則是其商業模式的根本性變化。

so that they can actually prepare for the future.

以便他們能夠真正為未來做準備。

And I don't think they will go back.

我想他們也不會回去了。

It's not just companies rebuilding for a new digital economy, either.

也不僅僅是企業在為新的數字經濟重建。

Those fundamental changes have also altered people's behaviors, prompting many of them

這些根本性的變化也改變了人們的行為，促使他們中的許多人

to look for new ways of conducting personal and professional business.

尋找開展個人和專業業務的新方法。

That means businesses have to empower employees to find new ways of working.

這意味著企業要讓員工有能力去尋找新的工作方式。

Teams usage went up by 500%, so just to show you the amount of

球隊的使用率上升了500%，所以只是為了讓你知道的量

dependency for people to be able to continue to work together, it's huge.

人能夠繼續合作的依賴性，這是巨大的。

And we've really had to work hard to get these things deployed quickly.

而我們真的要努力讓這些東西快速部署。

In some cases, over the course of 48 hours.

在某些情況下，在48小時內。

For DBS, that was a case of expanding its digital banking system to enable more people

對星展銀行來說，這是一個擴大其數字銀行系統的案例，讓更多的人能夠

to manage their finances remotely.

遠程管理自己的財務。

I have seen a 30% year-on-year increase in digibank adoption.

我看到數字銀行的採用率同比增長了30%。

And as we look into the profiles of those, a reasonable percentage of those

當我們調查這些人的情況時，這些人中有相當一部分人

were actually our senior citizens, 62 years and above.

其實是我們的老人，62歲以上的老人。

So that has certainly changed.

所以，這一點肯定有所改變。

The bank now has 3.4 million digital users, 29% of whom conduct their finances entirely online,

該銀行目前擁有340萬數字用戶，其中29%的用戶完全在網上進行理財。

which it says indicates the transition toward a new economic landscape.

它說，這表明向新的經濟格局過渡。

As we speak, we have about a million customers who are completely digital.

就在我們發言的時候，我們有大約100萬客戶是完全數字化的。

So, we can see that actually the foundation has been built.

所以，我們可以看到，其實基礎已經打好了。

This time was actually quite necessary or helpful to shift behaviors.

這個時間其實很有必要，或者說對行為的轉變很有幫助。

And actually, those behavioral shifts were quite natural and quite automatic.

而實際上，這些行為的轉變是很自然的，很自動的。

But the work for businesses adapting in a new normal doesn't quite end there.

但企業在新常態下的適應工作並沒有完全結束。

As Singapore's economy embarks on a path of recovery, companies also have an important

在新加坡經濟走上覆蘇之路的同時，企業也肩負著重要的責任。

social role to play in bringing the community along with them.

發揮社會作用，帶動社會一起發展。

We are going to have to be so agile and continue to work with local experts and government

我們要有這樣的敏捷性，繼續與當地專家和政府合作

to understand what is changing in the landscape.

以瞭解景觀的變化。

Working with other multinationals, working with small and medium-sized enterprises to

與其他跨國公司合作，與中小型企業合作，以實現其目標。

really glean information that we can pull together and take action.

真正收集到的資訊，我們可以集中起來採取行動。

For Microsoft, that's a matter of using its pool of employment data, from its products

對於微軟來說，這就是利用其就業數據庫，從其產品

such as networking service LinkedIn, to help ready citizens for a new future.

如網絡服務LinkedIn，以幫助公民為新的未來做好準備。

The company has already pledged to provide free training to 25 million people this year,

該公司已經承諾，今年將為2500萬人提供免費培訓。

to equip them with in-demand digital skills.

以使他們具備所需的數字技能。

Ultimately, what we are trying to do is support people by identifying trends and knowing where

最終，我們要做的是通過識別趨勢和知道哪裡有問題來支持人們。

the next generation of roles and jobs will be.

下一代的角色和工作將是：

Helping them to skill up in order to be ready for that.

幫助他們提高技能，以便做好準備。

And then helping them to make sure that they can find those roles and they can navigate

然後幫助他們確保他們可以找到這些角色，他們可以導航。

and be able to source what's next for them.

並能源源不斷地為他們提供下一步的服務。

That plays into the bigger role of multinationals within society, according to DBS, which aims

根據星展集團的說法，這涉及到跨國公司在社會中的更大作用，該公司的目標是

to bring about more creative solutions in areas beyond its traditional remit.

在其傳統職權範圍之外的領域提出更多的創造性解決方案。

That includes community projects, such as sourcing food from struggling F&B businesses

這包括社區項目，如從陷入困境的餐飲企業採購食品。

to provide 700,000 free meals to those in need.

為有需要的人提供70萬份免費膳食。

It's one of several initiatives born out of a $7.6 million DBS Stronger Together Fund.

這是星展集團760萬美元的 "強強聯手基金 "所產生的幾項舉措之一。

You can do community service, which is important.

你可以做社區服務，這很重要。

But if we can also bring together, like in my case, I brought my SME customers along,

但是，如果我們也能帶著一起，就像我的案例一樣，我把我的中小企業客戶也帶了過來。

supported them while feeding those who needed to be fed, while rallying our people and our

支持他們，同時為那些需要被餵養的人提供食物，同時團結我們的人民和我們的國家。

customers and members of the public, to kind of, fulfill this purpose.

客戶和公眾，以種，實現這一目的。

So this actually goes back to our DNA, right.

所以，這實際上可以追溯到我們的DNA，對吧。

The reason we were started 50-odd years ago was to facilitate the development of Singapore.

50多年前，我們之所以成立，就是為了促進新加坡的發展。

So we started being called the Development Bank of Singapore.

所以我們開始被稱為新加坡發展銀行。

So, as we play this important part, right, in the whole development of Singapore

所以，我們在整個新加坡的發展中，扮演著這個重要的角色，對吧？

from the third world to the first, what next?

從第三世界到第一世界，接下來呢？

I think this purpose continues to be in our DNA.

我想，這個目的繼續存在於我們的DNA中。