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  • The desk clerk is usually the first person a guest encounters when checking into a hotel

    前臺服務員通常是客人入住酒店時遇到的第一個人。

  • or motel. So, in addition to performing specific duties, the desk clerk has the responsibility

    或汽車旅館。所以,除了履行具體的職責外,前臺文員還要負責

  • of making a great first impression. It is important to be able to quickly and efficiently

    給人留下深刻的第一印象。重要的是要能夠快速有效地

  • follow the steps needed to get a guest checked in. Being knowledgeable about checkout times,

    按照所需的步驟讓客人辦理入住手續。對結賬時間有所瞭解。

  • hotel services, and local attractions is essential. But even more important are personal warmth,

    酒店服務和當地景點是必不可少的。但更重要的是個人的溫暖。

  • friendliness, and good people skills. When travelers reach their hotel, they are often

    友好,以及良好的人際關係。當旅客到達酒店時,他們往往是

  • tired or stressed. The desk clerk's job is to make them feel truly welcome and comfortable, so they'll

    疲憊或壓力。前臺文員的工作是讓他們感到真正的歡迎和舒適,所以他們會。

  • make a point of staying at your hotel every time they're in town. The front desk is an

    每次他們來鎮上的時候,都要住在你的酒店裡。前臺是一個

  • excellent place to start if youre interested in a career in hotel management, since it

    如果你有興趣在酒店管理的職業生涯,優秀的地方開始,因為它

  • allows you to learn about the many different aspects involved in running a hotel efficiently

    讓您瞭解高效經營酒店所涉及的諸多不同方面。

  • and it places you on the front lines of customer relations.

    並將您置於客戶關係的第一線。

The desk clerk is usually the first person a guest encounters when checking into a hotel

前臺服務員通常是客人入住酒店時遇到的第一個人。

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A2 初級 中文 酒店 入住 客人 服務 前臺 服務員

Hotel, Motel, and Resort 櫃台服務人員的工作(Hotel, Motel, and Resort Desk Clerks Job Description)

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    Why Why 發佈於 2013 年 04 月 01 日
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