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  • and now to the backlash for some airline customers over flights canceled by the Cove in 19 Pandemic is so many Americans Struggle with expenses Right now, a new class action lawsuit against United Airlines is seeking full refunds for passengers of canceled flights instead of just vouchers for future travel.

  • But his one senator says Congress may soon get involved.

  • Here's A B C's Geo Benitez With that story, ah, police officer in Minnesota has filed a class action lawsuit against United Airlines over what he says is a rejected refund request.

  • According to the federal lawsuit, the officer claims United refused to refund more than $1500 for three tickets he bought for a vacation flight between Hilton Head and Minneapolis planned for April.

  • United cancel the flight amid the covert 19 pandemic, and he says United offered him a travel voucher instead of a refund.

  • The lawsuit says travel vouchers provide little security in this public crisis, particularly where many individual Americans need money now to pay for basics like food and rent.

  • Senator Ed Markey has been urging airlines to refund passengers affected by Cove in 19 sending letters to airline CEOs, then listening to their passengers.

  • They're gonna wind up paying a price for this in the next piece of legislation, which we passed.

  • US.

  • Carriers have secured almost $60 billion from the federal government as part of the $2 trillion Corona virus stimulus package.

  • There are restrictions for the money.

  • They can't lay off employees through September and must temporarily eliminate stock buybacks.

  • But Marky says they may need to go a step further in the next stimulus bill to ensure passenger refunds.

  • I think it's just greed.

  • I think that received the money from the federal government as part of a bailout to keep the airlines afloat, and they still want to keep the passenger money.

  • But flights that never took place our flights where passengers canceled because they were afraid to fly.

  • Over the past week, the Department of Transportation has also warned airlines to issue prompt refunds to passengers whose flights were affected by Covert 19.

  • For its part, United tells ABC News we were served with a complaint on Tuesday night and are reviewing it.

  • Eligible travelers can request a refund if their flights have been severely adjusted or service to their destination suspended either due to government mandates or United schedule reductions related to Cove in 19 angio.

  • Benitez joins us now, Geo We just saw that response from United Airlines there.

  • What exactly qualifies for a refund?

  • It is there anything else that the airlines are doing to respond to passengers who have been impacted by covert related cancellations?

  • Yellen Z So United just sent us their policy.

  • Let me read it to you because it says this.

  • If we change your flight and can't get you to your destination, international or domestic within six hours we will refund your ticket and those travel vouchers.

  • Delta and United told us there now good for two years, Geo Benitez.

  • Thanks so much.

  • Hi, everyone.

  • George Stephanopoulos here.

  • Thanks for checking out the ABC News YouTube channel.

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and now to the backlash for some airline customers over flights canceled by the Cove in 19 Pandemic is so many Americans Struggle with expenses Right now, a new class action lawsuit against United Airlines is seeking full refunds for passengers of canceled flights instead of just vouchers for future travel.

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班機退款之戰 (Battle over flight refunds)

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    林宜悉 發佈於 2021 年 01 月 14 日
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