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Hi, everybody! It's Richard McMunn again from the police recruitment training website, How2Becomecom.
And in this next video, we're going to take a look at the police officer core competency
of TRANSPARENCY. I will give you a number of sample interview questions that I recommend
you prepare for, and also a suggested answer. I will then tell you where you can download
my FULL SET of police officer core competency interview questions and answers workbook.
So, if you are applying to be a police officer, as you know, you need to make sure you prepare
effectively for the competencies. And the latest competencies are integrity, public
service, impartiality and transparency. Now, this video is part of a four part video series.
The other three videos here on YouTube, the links to those, are in the description below
this video. Once you've watched this from beginning to end, do check out the other three
videos, because they are important. If we take a look at the core competency of transparency,
what does it mean? Well, transparency essentially means operating with honesty and openness.
And these values are aligned to the police code of ethics and conduct. Police officers
and police forces must be transparent in everything they do, how they deal with people, and also
how they communicate with the members of society that they are serving. So as a police officer,
your intentions must always be good and you will need to be prepared to account for your
actions at all times whilst you are on operational duty. Now, again, transparency is a competency
and a value that will go a long way to helping the police build and maintain positive relationships
with the general public and society as a whole. During the interview, it's understandable
that the police will assess you against these competencies and the questions that will come
right now are the ones that I recommend you prepare for throughout the selection process
for the police officer interview questions based on the core competency of TRANSPARENCY.
I will give you a number of questions. I will give you a sample answer as well to one of
the questions to show you how I recommend you structure them. And I'll tell you where
you can download my FULL SET of competency interview questions and answers too. The first
question is: Tell me about a time when you responded to feedback from someone else? Being
able to take on board constructive feedback you're your supervisors and work colleagues
is a really important trait to possess. Here is my suggested answer: “When I first started
working for my previous employer, I was given an intensive appraisal after being in the
role for just three months. During the appraisal, my supervisor praised me for my strong work
ethics and my values. She also raised one area that she wanted me to improve upon, and
she included a timetable for the improvement to take place. Now, the area I needed to concentrate
on was in relation to call handling times whilst dealing with customer calls and queries.
Basically, I was spending too much time talking to customers in my attempt to provide outstanding
service. Now, whilst this was obviously positive, it did mean other callers were left waiting
on the line. Following the appraisal, I shadowed a work colleague to see how she answered the
calls before trying her methods out during my own calls, and the results were significant.
During my next appraisal, my supervisor praised me for taking on board the feedback positively
and also implementing the required changes.” That's a great answer, because it shows that
you are somebody who can take on board and feedback from other people, which is a really
important thing to do as a police officer. Police officers who've been in the role for
20, 25 years, 30 years, are still learning all the time. And that's an important attitude
to have. You'll also notice that I've structured the answer using what's called the STAR technique:
situation task action and result. And that is really important in my opinion, when preparing
your answers to the type of interview questions you could get asked during the police officer
interview. Some more questions to prepare for. Tell me about a time when you identified
an area you needed to improve upon? So this is not responding to feedback from someone
else… It's YOU identifying an area yourself that you need to improve upon. Describe a
time when you gave feedback to someone else? So when have YOU given feedback constructively
and positively and supported them? That's a great question! Describe a time when you
communicated the views or opinions of others accurately? When you pass on information whilst
working as a police officer, it has to be accurate. Even their views or opinions, you
know, you can't twist and manipulate the. They have to be accurate! Tell me about a
situation you were in where you had to explain to others an important decision that you'd
made? Describe a time when you maintained confidentiality at work? If you'd like to
download all of the answers to those questions, plus the other three core competencies, so
you'd be getting this one, transparency, impartiality, public service and integrity. If you click
the link in the top right hand corner of the video, it goes through to this page on my
website. Scroll down to the bottom and you can download all four packs for just £17
plus vat. You know, we've literally knocked about 46 percent of the price. You can have
those documents in your inbox within 2 minutes from now created in an easy-to-use PDF presentation
file, so you can start using them to create your own answers for the police officer interview
questions. I hope you've enjoyed that. Don't forget to check out the other three videos
in the description below the video. Please do give the video a LIKE (thanks!) That tells
me you enjoy the content and I'll create more for you. And I wish you all the best for passing
the police officer selection process. Have a brilliant day. Thank you.