Name: 沃爾瑪如何在疫情期間跟上消費者的需求？ (How Walmart is keeping up with consumer demand during the pandemic)
Uploaded: 2021-01-14T10:24:40.000Z
Duration: 4 min 12 s
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as Corona virus cases rise here in the U.

Wal Mart is one of the leading retailers trying to keep up with consumer demand.

Executive vice President of Corporate Affairs Dan Bartlett is here to share more on how Wal Mart is responding to the crisis.

There are obviously so many issues affecting retailers right now.

What would you say is the biggest impact the Corona virus has had on Wal Mart?

Well, the sheer demand of the public right now has been unprecedented.

Over the last 10 days or so, the pattern of shopping was has been enormous.

And in the early days, it was really focused on cleaning products, paper goods and those things.

And then, as a lot of the talk about shelter in place and those things and people seeing that this was gonna be for a sustained period of time And at the same time, restaurant started shutting down a massive push to buying food and consumables, You are so correct.

Every time I've gone to the grocery store, my hats are off to the people.

There, there on the front lines, truly of this as well.

So how are you preventing the spread of the virus not only to your employees, but do the people then also coming and purchasing items from your stores?

Obviously, across our chain we have severely increased and greatly enhanced the cleaning protocols we have in place.

Obviously, the protocols with our associates themselves about washing their hands, keeping the hands were also putting new social distancing.

We are purchasing plexi glass that will be directing at the cashier's as well as where the pharmacy is.

I'm assuming you've done this is well, who have amended their store hours to allow for some of that cleaning and at times allow elderly folks to come in it.

Specialized times talk about what you've done in terms of changing store hours and maybe even maximum occupancy.

We have done that, and typically, a Wal Mart Supercenter is open 24 hours a day, seven days a week, but we have shut.

We're shutting the store's down overnight to give that time for there to be deep cleaning also, and frankly, we give our associates time to restock shelves and get the store ready for the next day.

We're also doing a special hour every Tuesday morning at 6 a.m. For seniors to come in and be able to shop.

It's been hugely popular with our customers who are over the age of 60 so these things will continue to modify and continue to find ways in some jurisdictions.

Onda localities, where they have restrict more restrictive policies with regards to how many people could gather in a store, were obviously accommodating that as well.

And that is certainly good to hear and in terms of anyone who feels that concern or that panic about there not being enough, that feeling of scarcity What?

How are you doing on supplying that increased demand for for your ship's stores?

Do you feel like you should be able to keep it on me?

Well, just think about it, and we're selling every five days enough toilet paper for each individual American toe have their own role.

That just gives a little bit of context in amount of quantities that are going through our stores right now.

The good thing is in the last couple of days, we seeing a somewhat of a leveling off.

Or I would say the new normal is like the way we're putting it, in which the supply chain is a is catching its breath and it's able to supply the stores.

So we're seeing there's going to be specific items that are always gonna be under pressure, like toilet paper, for whatever reason.

But when it comes to the most important things like protein, food, food and consumables, we are getting those shells restocked.

There is not a concern of the American public should not worry and think that there's going to be a run on food or a shortage.

Grocery stores like WalMart will provide that food to customers and thank you.

Thank you for your time and for your service.

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沃爾瑪如何在疫情期間跟上消費者的需求？ (How Walmart is keeping up with consumer demand during the pandemic)

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