Name: 銀行電話員面試題及答案! (BANK TELLER Interview Questions And Answers!)
Uploaded: 2021-01-14T09:53:59.000Z
Duration: 10 min 55 s
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My name is Richard McMunn from the interview training company PassMyInterview.com, and

現在進行式

in this tutorial, I'm going to teach you how to pass a bank teller interview.

Now, it does not matter which bank or financial organization you are being interviewed for

the role of a bank teller, I promise you, if you watch this tutorial from beginning

to end, you will not only be fully prepared for your bank teller interview, but you will

I can pretty much guarantee that because I'm going to give you some important tips to help

you prepare effectively and more importantly, some sample interview questions and high-scoring

So, please do stick around and watch it from beginning to end.

Now, before I get into the tutorial, a very warm welcome.

That's me there in the center, and I've been helping people to pass their interviews for

And I'll do that by providing you with top scoring answers.

Please do SUBSCRIBE to my channel by clicking the red button below the video.

Also, in the description, I have provided my LinkedIn connection.

So if you want to connect with me on LinkedIn, you can do.

I would also very much appreciate it if you gave the video a LIKE, that always motivates

Now, we have to make sure that you demonstrate the following key skills and attributes during

This is what the interview panel are going to be looking for: your ability to provide

Be able to serve all banking customers and clients in a fast and efficient manner whilst

also upholding the bank's customer service code of conduct or charter.

What they expect their employees to do in respect of customer service is very important.

You have to deal with any customer complaints in line with the bank’s complaints procedure.

Also work as part of the wider banking team to achieve the bank's financial and strategic

You also have to seek opportunities to upsell or cross-sell the banks different products

and services based on the customer's needs and requirements.

And finally, you have to be able to maintain confidentiality and all of your work as a

So, let us now move on to the all-important bank teller interview questions and answers.

I can pretty much guarantee the following questions will come up, during your bank teller

interview and I've provided you with some brilliant high scoring answers to these questions

You can either take notes on the questions and the answers, or if you stick around, I

will tell you at some stage during the tutorial where you can download my full set of 23 bank

So the first question during your bank teller interview is going to be: “Tell me about

yourself and why you want to become a bank teller?”

So it's always the first question, the introduce yourself or tell me about yourself question.

So, we're going to incorporate two questions into this one.

Tell me about yourself and why you want to become a bank teller?

“I am a highly professional, conscientious and dedicated team worker who wants to work

as a Bank Teller because the key skills and attributes needed to perform the role are

I enjoy working in a customer-facing role and I particularly want to work in a position

where I have to act as a positive role model for my employer.

As a Bank Teller it is important you uphold the principles and the values of the bank,

and I feel I will excel within the role if I am successful at interview today.

In addition to possessing the necessary skills, experience and attributes to perform the role

competently, I am also positive in my approach to work, can find solutions to time-sensitive

problems quickly, and I will fit in seamlessly to any team I am working as a part of.”

It is professional, and it is also, most importantly, loaded with positive key words and phrases

that will resonate in a positive manner with the interview panel.

Next question of your bank teller interview.

Why do you chosen our bank to become a bank?

So a lot of people who go along to bank teller interviews only want to be a bank teller.

They're not too fussed about the bank they work for.

Now, that is not attractive to the interview panel.

So you have to make sure you've carried out a little bit of research into the bank and

give them, my advice, is three specific reasons why you have chosen their bank.

“I have chosen your bank to apply to become a Bank Teller for three main reasons.

Firstly, it was clear during my research you are a bank with a proud and successful history.

This means you will be around for many years to come, which means if I perform my duties

to a high standard, I will have employment with your bank for the long term.

Secondly, you only insist on the highest standards of customer service.

This is important to me as I too have very high customer service standards and I only

want to work for a bank that looks to provide the best service to its customers.

Finally, during my research I spoke to a small number of people who are currently employed

Each and every one of them had nothing but good things to say about your organization,

and in particular how you support your staff to help them perform highly within their roles.”

I like it in particular because you are giving three reasons why you want to work for their

bank, and that means that you've put some thought into this before you go along to the

Next question: “As a bank teller, what do you expect to be doing on a daily basis?”

Now, this question is important because it assesses your knowledge of the bank teller

Do you know what you would be required to do on a daily basis?

Well, I've put all of that together for you right now, in the following answer: “I understand

there will be lots of different and important duties I will be responsible for as a Bank

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銀行電話員面試題及答案! (BANK TELLER Interview Questions And Answers!)

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