字幕列表 影片播放 列印英文字幕 Hello there, my name is Richard McMunn from the interview training company PassMyInterview.com, and in this tutorial, I will teach you how to pass a SALES TEAM LEADER interview. It does not matter which organization you are being interviewed for, for the position of sales team leader, I promise you, if you watch this right through from beginning to end, it will make a huge difference to your interview preparation. Now, before I get into those Sales Team Leader Interview Questions and High Scoring Answers, welcome to this tutorial. My name is Richard McMunn. That's me there in the center. I've been helping people for about 20 years now to pass their interviews, and I do that by giving you top-scoring answers you can't find anywhere else! So, make sure you've got a pen and some paper with you. Please take notes on the answers that I'm going to give you to the guaranteed interview questions that are going to come up during your interview. Please do SUBSCRIBE to the channel (thanks!) by clicking the red button below the video, and then you won't miss out on any of the weekly training videos I'm uploading. We've got over 200,000 members of our community here on YouTube now, and lots of them are getting a job following studying these videos. Also, I’d very much appreciate it if you gave the video a LIKE, thank you very much. That always motivates me to create more content for you. Let's get straight into it. What are these sales team leader interview questions and top scoring answers? Well, I can pretty much guarantee the first question of your sales team leader interview is going to be: Tell me about yourself? Or, in this case: Introduce yourself and tell me why you want to be a sales team leader? So, if this is going to be your first interview question, we want to make sure we give them a positive, punchy and competent response to this interview question, because that will set you up on the right footing for the remainder of your interview. Here's my suggested answer. “I am someone who loves to be the person responsible and accountable for sales targets, and for also motivating my team to reach those targets. Not only do I have the right attributes to excel within the role of a Sales Team Leader, but I also have the leadership and management experience to drive a team forward using progressive motivational techniques that are designed to encourage everyone to be the best they possibly can be. I want to be your Sales Team Leader because the pressure and the sheer challenge the role presents is very attractive to me. I don’t want to be somebody who simply follows the crowd. I want to be the person who leads a team and, more importantly, is accountable for everything that happens on a daily basis. I feel strongly that if you choose to hire me in the role of Sales Team Leader, you will be impressed with my values, my honesty, my hard working attitude and also the results that I will bring to the organization.” That's a very powerful and strong response! What I also like about it, is the fact it is in-depth in nature. So, you're talking a lot about what you can do for their organization. You are telling them about yourself in relation to the qualities that you have and then also why you want to be a sales team leader. There are, effectively, two questions in one there. OK, next sales team leader interview question: Why do you want to work for our company as a sales team leader? Again, I can promise you this will come up during your interview. We don't just want to say… “Well, I saw the job advertised and I think your company would be great to work for.” That's not strong enough! What we want to give them, is a couple of reasons why you have chosen their company to be a sales team leader. Here is my strong answer: “I would like to work for your company as the Sales Team Leader for two specific reasons. The first reason is, the products and services you offer, that I will be responsible for selling as part of my role, are ones that I genuinely believe in. During my research and preparation for this interview, I spent time reading up about your services and there is so much the team and I will be able to focus on when promoting them to prospective customers and clients. If you are excited about a product or service, and you genuinely believe in it, it is far easier to sell. The second reason is, again from my research, it is clear you are a forward-thinking company that has ambitious plans for the future. Those plans are something I would like to be a part of, and I would love to help you achieve them by surpassing the sales targets that you set.” What I particularly like about that answer to the question, why do you want to work for us, is you are giving two reasons. The first one demonstrates that you have studied their products and services. So, look into them before we go to the interview, and believe in them. As you and I know, in sales, it is far easier to sell something and explain the benefits of something, if you believe in it. The second reason is, obviously you've looked into them and they are forward-thinking and they would be an exciting company to work for! So, two really good reasons why you would want to work for their company. Question number three: How would you deal with a difficult member of the sales team? This sales team leader interview question is assessing your strength of management capability. So, how would you deal with a difficult member of the sales team? In my opinion, we don't want to go in there and be saying… “Well, we would straight away, you know, threaten them with disciplinary procedures.” We don't want to do that! We want to use our interpersonal and motivational skills to bring them around, but we also want to go in there firm as well, to let them know that we are the team leader and that any difficult member of staff is not helpful to the team. Here is my suggested answer. “I think it’s important to note that if you don’t tackle the issue of a difficult or underperforming member of your sales team, the problem can develop and start to impact on other team members. Therefore, I would take decisive action immediately. First of all, I would arrange a meeting with the team member and prepare in advance of that meeting the things I wanted to discuss. This would include the reasons why they were being difficult or under-performing, a series of questions to establish why they were behaving as they were, and also most importantly, a plan of action for getting them back up to speed within the team as soon as possible. I would initially not use any form of disciplinary process or proceedings, but instead I would use my experience of managing staff and interpersonal skills to get them back up to speed quickly.” What you are doing there, is you are saying: “I am a strong leader, I am a strong motivator, and I would get this person to come back around and be a strong member of the team.” And that's the correct answer. That is the correct approach. From my own many years’ experience of managing people, and sometimes difficult people, that's the best process. You should bring them around with strong leadership and management skills. Next question of your sales team leader interview. How would you motivate your team to ensure they meet the tough sales targets? So, you know, as a sales team leader, you are going to have tough targets. So, how do you motivate your team to achieve them? Here is my suggested answer. “I have a number of different methods for motivating my team. However, I feel my strongest asset in respect of getting people motivated, is definitely the way in which I treat them. If you treat people well, care about them and make them all feel a part of what you are trying to achieve, everyone will come together and they will naturally want to do their best for their team leader, and their organization. I do also have a number of different alternative methods for motivating my staff, and these include team away days once we achieve specific targets; incentivizing all team members and rewarding those staff who really deliver above and beyond the set targets. I am always careful to reward not just the superstars of a sales team, but also the core performers who deliver month-in, month-out. It’s good to have a competitive team environment but everyone has to feel valued in the team. I always insist on a positive, can-do attitude where everyone supports each other to achieve the team’s sales objectives.” That's a great answer! You are demonstrating that you can get people motivated by the manner in which you treat them, and you involve them within the sales team. But you also have some other alternative methods for incentivizing your staff, when needed. Next question: What are the most important qualities needed to become a great sales team leader? This assesses your knowledge of the sales process. It assesses your understanding of the job description and the person specification for a sales team leader. So, I've done the research for you. Here is a strong answer. “In my experience, there are 6 really important qualities needed to be effective in the role of a Sales Team Leader. You need PASSION for your job and an understanding of the SALES PROCESS; a natural ability to MOTIVATE OTHERS in order to help them be their best; in-depth KNOWLEDGE of your employer’s products and services, and also excellent INTERPERSONAL & COMMUNICATION skills, so you can build genuine relationships and trust with your customers and clients. Finally, you need to be COMMERCIALLY AWARE in respect of your employer’s financial objectives, as these are the main driving factor for the sales team being employed in the first place.” Again, what I like about that answer is you are giving a set number of qualities. You are not just randomly picking them out of thin air. You already know what they are. You are saying: “In my experience, you need six really important qualities.” If you said that to me, I would think this person is really prepared, and they know the EXACT qualities needed. Now, the final quality I listed there, is ‘commercially aware’, and I have done that deliberately. Again, if you said that to me: “The final quality needed to be a great sales team leader is to be commercially aware.” I would think this person is smart, and they are also on my side. They understand that a sales team is only present because of the commercial objectives and financial objectives of the organization, and you have to deliver within a sales team. Okay. If you would like more sales team leader and manager interview questions, CLICK THE LINK in the top right hand corner of the video, and it will take you through to my website PassMyInterview.com. I have placed a full list of Sales Manager and Sales Team Leader Interview Questions on that page that you can read, including the ones that I have just mentioned. I hope you enjoyed that. Don’t forget to SUBSCRIBE so you don't miss out. As I say, lots and lots of people are passing their interviews using these training videos, and I don't want you to miss out. So please subscribe (THANKS!). And as I say, I would very, very much appreciate it if you gave the video a thumbs up. Thank you very much indeed. I'll hope you have a brilliant day and I wish you all the best for passing your sales team leader interview. Thank you very much.