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  • (upbeat techno music)

    (輕快的科技風音樂)

  • - If I walk just a few blocks from this office,

    - 如果我從辦公室走少少幾個街區

  • I can find a robot that will make me a latte,

    我就可以找到一個機器人,能夠做給我拿鐵

  • serve me a quinoa bowl, and now there's one

    給我一碗藜麥飯,現在還有另一個

  • that will make me a custom made-to-order hamburger.

    能夠提供我客製化漢堡

  • It kinda makes sense when you think about it.

    想一想其實頗合理的

  • San Francisco is a hub of food, and of technology.

    舊金山是一個食物和科技的匯集點

  • So having new businesses that wanna Techify

    所以業者想科技化他們的餐廳概念

  • their restaurant concepts, makes a lot of sense.

    是非常合理的

  • But, when I talk to my coworkers about it, they had

    但是,當我和我的同事提到這點,他們

  • two distinct opinions about robots making their food.

    對於機器人做料理有兩種截然不同的想法

  • One: - I think it sounds cool.

    一種是:我覺得那聽起來很酷

  • I would definitely go.

    我一定會去光顧

  • - And the other: - So how does that affect

    - 而另一種是:所以那會如何影響到

  • people working in the city?

    城市裡的工作者?

  • - Both of these opinions are completely justified.

    - 這兩種意見都是很有道理的

  • But that jobs one is where things get complicated.

    然而,其中有關工作的那點,就是事情開始複雜的部分

  • Typically robotic restaurants employ plenty of people,

    基本上,機器人餐廳僱用許多員工

  • they're just doing different jobs than before.

    只是他們做的是和過去不同的工作

  • So instead of flipping burgers or making pizzas,

    所以,不再是翻漢堡或是做披薩

  • they're stocking machines, greeting customers,

    他們改而填裝機器、招呼顧客

  • and just keeping everything in working order.

    還有就是確保一切順暢運作

  • But I wanted to see this for myself.

    但我想親自去見識見識

  • So we are gonna head over to Creator,

    所以我們要前往 Creator

  • that robotic burger place that I was telling you about,

    就是那間我們剛剛和你們提到的機器人漢堡餐廳

  • and I'm going to see how robots might impact

    我要來看看機器人如何可能影響

  • the future of how we order food.

    我們未來點餐的方式

  • (upbeat techno music)

    (輕快的科技風音樂)

  • - Creator is a new type of restaurant, one

    - Creator 是一種新型的餐廳

  • that has one of the most advanced culinary instruments.

    是那種擁有最先進廚房用品的餐廳

  • This baby back there, it makes literally

    後面這台寶貝機器,它做的漢堡

  • the freshest burger ever; we slice tomatoes,

    實際上就是最新鮮的;我們按照訂單

  • pickles, onions, the bun to-order.

    切番茄、酸黃瓜、洋蔥,還有麵包

  • But my favorite part actually grinds the meat to-order,

    但我最愛的部分其實是按訂單磨肉

  • Which means we make an amazing burger, and it's six bucks.

    那意味著我們做出了非常棒的漢堡,要價 6 塊

  • - [Felicia] This robot isn't what I had imagined.

    - [Felicia] 我沒料到會是這種機器

  • Instead of a mechanical arm flipping burgers

    在過去我們見到的是機器手臂在翻漢堡

  • as we've seen in the past, Creator has built

    但是 Creator 卻搭建了一台

  • a 14 foot, all-in-one burger machine

    14 呎長的全功能合一機器

  • that used 350 censors, and 20 computers.

    其中配有 350 個偵測器,以及 20 臺電腦

  • It takes five minutes to make a burger, start-to-finish.

    從開始製作到完成一個漢堡要花五分鐘

  • And, with two machines, the Creator team

    再者,有了兩台機器, Creator 團隊

  • can make 130 burgers per hour here at their first location.

    在他們這裡的第一間分店,能夠於一小時裡完成 130 個漢堡

  • - In designing the system, we have a principle

    - 在系統設計部分,我們有一個原則

  • where we wanted to design a device

    那即是我們想設計出一種

  • that would meet nature where it is,

    迎合自然的設計

  • and not make food conform to a robot.

    而非讓食物迎合機器

  • But that causes all kinds of engineering

    但那帶來了各種的工程挑戰

  • challenges because food is so different.

    因為食物太不一樣了

  • For instance, with the hamburger buns,

    舉例來說,光是漢堡麵包

  • each one is slightly different sized,

    每一個的尺寸都有些微差異

  • so on the bun system alone there's

    所以單單在麵包設計方面

  • seven different laser distance sensors

    就有七個不同的雷射距離傳感器

  • that are watching every little aspect of it.

    監控麵包的每一個小細節

  • Seeing where the buns are, how they're moving, and so forth.

    監測麵包的位置、它們移動的方式,諸如此類

  • A burger is a composed dish, which means

    漢堡是一種組起來的料理,意思是

  • you need to be able to accurately control

    你必須能夠精確掌握

  • where everything is, where it's going,

    每個東西的位置、每個東西的去向

  • and how it comes together, and for that we had to build

    以及他們組合的方式,為了做到這點,我們必須設計出

  • a device with a pretty impressive amount of dexterity.

    一種具有高度靈巧性的裝置

  • We didn't want something, though,

    然而我們並不想要那種

  • that just made one kind of burger.

    只會做一種漢堡的機器

  • We look at this sort of like a

    我們將這個視為一種

  • platform for different recipes.

    適合不同食譜的平台

  • We wanted as much culinary creativity as possible.

    我們想要盡可能高的廚房創造性

  • - [Felicia] There is also a proper kitchen,

    - [Felicia] 那裡也有一個合適的廚房

  • where employees prep burgers and make sauces and sides.

    讓員工準備漢堡還有製造醬料和配菜

  • But since the robots cook and assemble the burgers,

    不過因為機器負責料理還有組裝漢堡

  • Creator needed less space, meaning less rent,

    Creator 需要的空間較小,意味著房租也較低

  • which leaves more room to invest in their ingredients.

    因此擁有更多餘力投資他們的用料

  • - One of the great things about our operation,

    - 有關我們運作最棒的一點就是

  • is because it's so efficient, we spend

    因為效率很高,我們就能

  • so much more on the cost of ingredients,

    花更多在用料花費上

  • which definitely comes through on the flavor.

    那口味方面肯定會升級

  • So as an example, the beef is whole chunks

    所以,比如說,牛肉就是整塊的

  • of chuck and brisket; it's steak, it's pasture-raised,

    頸肉和胸肉;那是牛排,是放牧養殖的

  • there's no antibiotics, no hormones.

    不含抗生素和荷爾蒙

  • - So how did it taste?

    - 所以嘗起來如何?

  • Well, I can confidently say that it was

    這個嘛,我有自信斷言這是我吃過

  • the best six dollar burger that I've ever had,

    最棒的 6 塊錢漢堡

  • but I am not a food expert, so I asked

    但我不是食物專家,所以我問了

  • Ellen from Eater, who's one of my coworkers,

    來自 Eater 的 Ellen ,她是我的同事之一

  • what she thought about the burger.

    看看她對這個漢堡有何想法

  • - I think it's a good burger; it's meaty,

    - 我認為這是一個好漢堡;它很多肉

  • it has fresh toppings, the bun is nice,

    有新鮮的配料,麵包也很好

  • it's the freshest possible burger, and there's

    這是有過最新鮮的漢堡,而且

  • way fewer times that people are touching your burger.

    少了許多會有人觸碰你漢堡的過程

  • Think about another restaurant where

    設想另一家餐廳

  • every single thing your eating on the burger

    你在漢堡中吃到的每一個東西

  • has been touched by multiple people.

    都經過多人之手

  • In this case, the bun goes in the tube,

    在這方,麵包進到管子中

  • it gets shot through the machine, it lies the sauce,

    它被推經過機器,它塗醬料

  • it cuts the vegetables to go on the top really freshly,

    切好的蔬菜直接放到那上面,非常新鮮

  • and makes it, and at the end they hand it to you in a box.

    完成製作後,在末端他們把它裝盒交給你

  • At that point, no one has touched it except for you.

    在那時刻,除你之外再沒人碰過它

  • - So yeah, robotic restaurants are cool and interesting,

    - 所以是的,機器餐廳非常酷、非常有趣

  • but there's still that whole jobs thing.

    但還攸關工作方面

  • It turns out that the average cook makes

    平均一個廚師

  • thirty thousand dollars a year salary,

    一年薪資達三萬元 (約台幣 91 萬)

  • and that also happens to be the mean average rent

    那也剛好是在舊金山租一間臥房的

  • of a single bedroom in San Francisco.

    平均租金

  • Not a one bedroom apartment, just a single bedroom.

    不是有一間臥房的公寓,而是就一間臥房

  • - San Francisco is notoriously an expensive place to live,

    - 舊金山是個貴得出名的居住地

  • and that is now creeping into every part of our daily lives.

    而那也正在滲透進我們日常生活的每一細節

  • That include restaurants of course,

    那當然包括餐廳

  • but specifically it's making it hard

    那尤其是讓餐飲業工作者

  • for restaurant workers to even have a place to live here.

    很難在這裡有地方居住

  • People are edging out into surrounding areas;

    人們緩緩移動到周邊地區

  • that makes commuting long and expensive,

    使得交通耗時長且昂貴

  • it makes it hard to even walk to work in the city.

    使得要走路到城裡工作都困難

  • A lot of restaurants are experiencing a big struggle

    許多餐廳都面臨巨大挑戰

  • to find people who are even willing to do it.

    那就是要找到願意從事餐飲業的人

  • So in some cases, robots can pick up that slack

    所以在一些情況下,機器能夠填滿那缺

  • and do those repetitive tasks that

    做那些人類不需要真的去做的

  • humans don't really need to do.

    重複性作業

  • - As it stands today, there are very few restaurants

    - 目前看來,還沒有很多餐廳

  • testing this technology, so there's little threat

    測試這類科技,所以近期內

  • of robots taking over any time soon, but

    機器接管工作的威脅還小

  • I can see a world where robotic restaurants becomes a thing.

    我可以理解有一天機器餐廳會成為主流

  • With robots on the line, owners can afford

    有了機器在線上,僱主就能夠

  • to pay their staff, and make ends meet,

    負擔員工薪水,讓收支平衡

  • and the math might just make more sense.

    一切計算都會更有道理

  • - Even if you can find staff, we've got

    - 就算你找得到員工,我們還有

  • very expensive permitting processes

    會歷時許久的高價許可過程

  • that go on forever, hugely expensive rents which

    極高的租金

  • are not going down anytime soon, and then

    短期內也不可能下跌

  • minimum wage is also rising, so people who are

    而且最低薪資也正在提高,所以那些經營餐廳的人們

  • operating restaurants have to pay their staff more.

    會需要付更多薪水給員工

  • They have a whole lot more overhead and that's

    他們有許多東西壓在上頭

  • really reflected in the menu prices,

    就會反應到菜單價格上

  • which is part of the reason people are finding

    那也是為什麼在舊金山外食

  • it so expensive to dine out in San Francisco.

    會如此貴的部分原因

  • - Today, the robot restaurants we've looked at

    - 在今日,我們在舊金山見到的機器餐廳

  • here in San Francisco, are charging around 20% less

    比他們用人力的競爭業者

  • than their human-powered competition.

    收費低了近百分之二十

  • In there lies the hope, that maybe,

    在其中有希望,有可能

  • just maybe these robots are a solution.

    有可能這些機器就是一個解決辦法

  • - It is an exciting future when you think of

    - 這是個令人興奮的未來

  • all the stuff you can do with better technology

    想想你有了更好的科技和那些在過去幾十年

  • and the restaurant space, which frankly hasn't

    都沒什麼實際改變的餐廳空間

  • seen a lot of improvement over the past several decades.

    你能做的所有事

  • My expectation is that we're going to see some

    我的期望是

  • pretty exciting new dishes coming out,

    藉由廚房中一些非常先進的

  • maybe even new cuisines, using the dexterity

    精巧儀器

  • that you get from some pretty advanced

    我們能夠見到一些令人興奮的新餐點推出

  • instrumentation in your kitchen.

    或者是新的菜色

  • - A future with more robotic restaurants might not

    - 一個有著更多機器餐廳的未來或許不全然是壞事

  • be all that bad; we'll have to wait and see.

    我們等著瞧

  • What do you think about robot restaurants?

    你覺得機器餐廳如何?

  • Be sure to leave us a comment below,

    記得在底下給我們留言

  • and also check out our friends over at Eater.

    還有去 Eater 看看我們的朋友

  • Ellen and some other reporters are doing some amazing

    Ellen 和其他一些記者正在做

  • coverage behind the scenes of some really cool restaurants.

    非常酷的餐廳內幕新聞報導

(upbeat techno music)

(輕快的科技風音樂)

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B1 中級 中文 美國腔 漢堡 機器 餐廳 麵包 機器人 舊金山

機器人餐廳不只不會跟你搶工作,還能讓料理更好!(Robot restaurants won’t take your job and food will be better)

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    Samuel 發佈於 2018 年 07 月 18 日
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