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Translator: Jenny Zurawell
作為背景介紹 我想談一下
What I want to talk about is, as background,
汽車是藝術的概念
is the idea that cars are art.
這對我意義相當大
This is actually quite meaningful to me,
因為汽車設計師的階級有點低
because car designers tend to be a little bit low on the totem pole --
我們不設計咖啡桌邊書 裡頭只裝一個燈泡
we don't do coffee table books with just one lamp inside of it --
人們過於把汽車看成產品
and cars are thought so much as a product
以致不太容易進入美學世界
that it's a little bit difficult to get into the aesthetic side
放在討論藝術的範疇裡
under the same sort of terminology that one would discuss art.
如果你認同 汽車身為藝術
And so cars, as art, brings it into an emotional plane -- if you accept that --
把事情提升到情感的層次 就像你對待藝術一樣
that you have to deal with on the same level you would with art with a capital A.
你將看到米開朗基羅的圖片
Now at this point you're going to see a picture of Michelangelo.
這跟汽車完全不同
This is completely different than automobiles.
汽車是自動的對吧?電梯也算汽車
Automobiles are self-moving things, right? Elevators are automobiles.
不帶情感 只解決問題
And they're not very emotional; they solve a purpose;
汽車有百年的歷史
and certainly automobiles have been around for 100 years
大幅改善許多生活的實用面
and have made our lives functionally a lot better in many ways;
但也令人討厭
they've also been a real pain in the ass,
因為汽車才是我們得解決的問題
because automobiles are really the thing we have to solve.
要解決污染和交通阻塞
We have to solve the pollution, we have to solve the congestion --
但以上不是我想演講的
but that's not what interests me in this speech.
我想講的是車子本身 也許汽車是你的工具
What interests me in this speech is cars. Automobiles may be what you use,
但在很多方面 汽車就是我們
but cars are what we are, in many ways.
只要能解決汽車的問題
And as long as we can solve the problems of automobiles,
我相信燃料電池和BMW熱衷的氫燃料做得到
and I believe we can, with fuel cells or hydrogen, like BMW is really hip on,
然後就可以看得更遠
and lots of other things, then I think we can look past that
嘗試了解許多人心中的「車癮」
and try and understand why this hook is in many of us --
它具有的意義及教誨
of this car-y-ness -- and what that means, what we can learn from it.
這是我演講的目標 汽車不是一套衣服
That's what I want to get to. Cars are not a suit of clothes;
汽車是個化身 是你自己的延伸
cars are an avatar. Cars are an expansion of yourself:
增加你的所思所想 情感
they take your thoughts, your ideas, your emotions, and they multiply it --
憤怒等等 反正 汽車是個化身
your anger, whatever. It's an avatar.
是你能坐進去的超級機械 你若覺得自己性感
It's a super-waldo that you happen to be inside of, and if you feel sexy,
車子就性感 你若覺得暴怒
the car is sexy. And if you're full of road rage,
就會像--「雪佛蘭:勢如強石」
you've got a "Chevy: Like a Rock," right?
汽車就是雕像 你可知道
Cars are a sculpture -- did you know this?
街上每輛車都是用手雕塑的?
That every car you see out there is sculpted by hand.
許多人都認為:用電腦做的
Many people think, "Well, it's computers,
用機器製造的等等
and it's done by machines and stuff like that."
機器是進行複製 不過原型全是手工製的
Well, they reproduce it, but the originals are all done by hand.
由自豪的工匠親手完成
It's done by men and women who believe a lot in their craft.
雕塑汽車時的謹慎
And they put that same kind of tension into the sculpting of a car
跟你在美術館看的偉大雕塑品一樣
that you do in a great sculpture that you would go and look at in a museum.
表現與發掘之間的張力
That tension between the need to express, the need to discover,
你加入一些新元素
then you put something new into it,
同時也面對技法的限制
and at the same time you have bounds of craftsmanship.
規定你如何處理表面
Rules that say, this is how you handle surfaces;
而控制正是在界限中 將技藝掌控自如
this is what control is all about; this is how you show you're a master of your craft.
而張力 發掘 求新的動力
And that tension, that discovery, that push for something new --
在此同時
and at the same time, that sense of obligation
對技藝的把關
to the regards of craftsmanship --
在汽車設計裡也一樣嚴格
that's as strong in cars as it is in anything.
我們使用陶土雕塑
We work in clay, which hasn't changed much
自米開朗基羅以來 這似乎未曾改變太多
since Michelangelo started screwing around with it,
有個有趣的比喻
and there's a very interesting analogy to that too.
米開朗基羅說:我只是去發掘(石頭裡)內藏的雕像
Real quickly -- Michelangelo once said he's there to "discover the figure within," OK?
汽車的百年歷史
There we go, the automobile.
就刻在那裡 你看到了嗎?
That was 100 years right there -- did you catch that?
從這輛到這輛 是否改變極大?
Between that one there, and that one there, it changed a lot didn't it?
這不是行銷 這是個很有趣的汽車概念
OK, it's not marketing; there's a very interesting car concept here,
但行銷不是我今天想談的
but the marketing part is not what I want to talk about here.
我想談的是這個
I want to talk about this.
為什麼你要洗車?
Why it means you have to wash a car, what is it, that sensuality
為什麼你想觸摸車子?因為那內藏著雕像,感官的愉悅
you have to touch about it? That's the sculpture that goes into it. That sensuality.
男人們女人們像如此這般打造一台車
And it's done by men and women working just like this, making cars.
在此引用亨利莫爾的說法「雕塑是創造自內在的壓力」
Now this little quote about sculpture from Henry Moore,
我想莫爾說的內在壓力
I believe that that "pressure within" that Moore's talking about --
至少在汽車方面
at least when it comes to cars --
其實是回到本義
comes right back to this idea of the mean.
生存意願 求生需求 抒發自我
It's that will to live, that need to survive, to express itself,
融入車體 然後迷倒像我這樣的人
that comes in a car, and takes over people like me.
我們告訴別人:做這個!!!直到真的實現
And we tell other people, "Do this, do this, do this," until this thing comes alive.
車子徹底感染了我們 而這感染力
We are completely infected. And beauty can be the result
可以創造出美 真的很棒
of this infectiousness; it's quite wonderful.
當然雕塑才是一切的重心
This sculpture is, of course, at the heart of all of it,
讓精緻工藝展現在車子上
and it's really what puts the craftsmanship into our cars.
態度上是沒有差別的 無論是這樣工作
And it's not a whole lot different, really, when they're working like this,
還是這樣工作
or when somebody works like this.
一樣的投入 一樣的美
It's that same kind of commitment, that same kind of beauty.
說回主題 來談汽車就是藝術
Now, now I get to the point. I want to talk about cars as art.
柏拉圖式的說法:藝術就是真 美 愛
Art, in the Platonic sense, is truth; it's beauty, and love.
這點是汽車設計師與工程師的差異
Now this is really where designers in car business diverge from the engineers.
我們可以談論愛
We don't really have a problem talking about love.
真或美 都沒問題
We don't have a problem talking about truth or beauty in that sense.
這些都是我們所追求的
That's what we're searching for --
工作時 我們嘗試尋找存在的真
when we're working our craft, we are really trying to find that truth out there.
並非虛榮與美麗
We're not trying to find vanity and beauty.
而是尋找真實裡的美
We're trying to find the beauty in the truth.
但工程師傾向用牛頓的角度辦事
However, engineers tend to look at things a little bit more Newtonian,
而不是跳躍式的方法
instead of this quantum approach.
我們面對的是非理性主義
We're dealing with irrationalisms,
應付存在的矛盾
and we're dealing with paradoxes that we admit exist,
但工程師看事情比較像
and the engineers tend to look things a little bit more like
2+2=4,如果是4.0就更好 最好是4.0000
two and two is four, and if you get 4.0 it's better, and 4.000 is even better.
這有時會導致分歧
And that sometimes leads to bit of a divergence
在我們為何要做這件事情上
in why we're doing what we're doing.
我們大都已接受一個事實
We've pretty much accepted the fact, though,
我們是BMW組織裡的女性
that we are the women in the organization at BMW --
BMW是非常陽剛的企業 工程師全都是男人
BMW is a very manly type business, -- men, men, men; it's engineers.
而設計師有點像是相對的女性
And we're kind of the female side to that. That's OK,
這很酷 你可以很MAN 但我們想要更女性化一點
that's cool. You go off and be manly. We're going to be a little bit more female.
因為我們追求的是 在功能之上的形體
Because what we're interested in is finding form that's more than just a function.
我們追求美觀之上的美感
We're interested in finding beauty that's more than just an aesthetic;
那就是「真」
it's really a truth.
好車的重點在於靈魂
And I think this idea of soul, as being at the heart of great cars,
這說法很恰當 你們全都看得懂
is very applicable. You all know it. You know a car when you've seen it,
有靈魂的車子 也了解這有多麼堅固
with soul. You know how strong this is.
對我而言 愛和設計兩種經驗
Well, this experience of love, and the experience of design, to me,
是通用的 現在來說說我的故事
are interchangeable. And now I'm coming to my story.
我經由參與「深藍計畫」而發現了的愛和設計
I discovered something about love and design through a project called Deep Blue.
首先 你得附和一下
And first of all, you have to go with me for a second, and say,
你可以從社會各處找到「愛」這個字
you know, you could take the word "love" out of a lot of things in our society,
若用「設計」取代 還是行得通
put the word "design" in, and it still works,
像「設計多麼美好」 似乎可行
like this quote here, you know. It kind of works, you know?
大家都了解 老生常談也可以換
You can understand that. It works in truisms.
「設計和戰爭是不擇手段的」
"All is fair in design and war."
這個社會競爭強烈
Certainly we live in a competitive society.
這首流行歌曲
I think this one here, there's a pop song
把菲利普斯塔克形容得很貼切
that really describes Philippe Starck for me, you know, this is like
就好像初戀 很酷吧?
you know, this is like puppy love, you know, this is cool right?
牙刷 酷
Toothbrush, cool.
變成「設計你的鄰居」 事態才會變嚴重
It really only gets serious when you look at something like this. OK?
(笑聲)
(Laughter)
我相信「設計你的鄰居」
This is one substitution that I believe
會讓所有設計管理的人有罪惡感
all of us, in design management, are guilty of.
愛和設計都還有更多面的想法
And this idea that there is more to love,
一旦涉及你的鄰居或其他同類
more to design, when it gets down to your neighbor, your other,
實體上可能變成這樣 或未來會是這樣
it can be physical like this, and maybe in the future it will be.
不過現在是與自己人相處
But right now it's in dealing with our own people,
與執行創作的人互動 回到我的故事
our own teams who are doing the creating. So, to my story.
在公司我們以「人的工作」為態度
The idea of people-work is what we work with here,
創造BMW 我必須跟設計師建立好關係
and I have to make a bond with my designers when we're creating BMWs.
要有默契和共同的理念
We have to have a shared intimacy, a shared vision --
這意謂著我們得像家人一樣
that means we have to work as one family;
必須以這基礎理解彼此
we have to understand ourselves that way.
有美好的時光 有趣味的時光
There's good times; there's interesting times;
當然也會有壓力
and there's some stress times too.
你想設計車子 就得走出去
You want to do cars, you've got to go outside.
你得在大雨中製造車,你也得在大雪中製造車
You've got to do cars in the rain; you've got to do cars in the snow.
這是我們給董事會做的簡報
That's, by the way, is a presentation we made to our board of directors.
我們也把他們請到雪地去 你想了解汽車的外殼?
We haul their butts out in the snow, too. You want to know cars outside?
就得站在戶外
Well, you've got to stand outside to do this.
這群人因為都是藝術家 有著強烈的藝術性格
And because these are artists, they have very artistic temperaments.
藝術當中有一點就是探索
All right? Now one thing about art is, art is discovery,
藝術就是透過作品探索自我,對吧
and art is discovering yourself through your art. Right?
汽車其實就是 我們都有點像畢馬龍
And one thing about cars is we're all a little bit like Pygmalion,
我們完全愛上自己的創作
we are completely in love with our own creations.
這是我最喜愛的畫之一 徹底描繪出我們與汽車的關係
This is one of my favorite paintings, it really describes our relationship with cars.
不可置信的病態
This is sick beyond belief.
(笑聲)
(Laughter)
正因為如此 工作團隊的親密關係
But because of this, the intimacy with which we work together as a team
提升到新的層面和意義
takes on a new dimension, a new meaning.
有著共同的主旨和焦點
We have a shared center; we have a shared focus --
車子處於我們的關係之中
that car stays at the middle of all our relationships.
我的職責在競爭過程中 就是縮小範圍
And it's my job, in the competitive process, to narrow this down.
今天我聽到喬瑟夫講死亡基因
I heard today about Joseph's death genes
功能是阻斷細胞再生
that have to go in and kill cell reproduction.
那就是我有時得做的事
You know, that's what I have to do sometimes.
從開始的十輛減到五輛
We start out with 10 cars; we narrow it down to five cars,
再減到三輛 兩輛 到最後的一輛
down to three cars, down to two cars, down to one car,
基本上我就是負責去阻斷的人
and I'm in the middle of that killing, basically.
除掉某人的最愛或某人的寶貝
Someone's love, someone's baby.
這很困難 而你必須跟團隊有夠強的連結
This is very difficult, and you have to have a bond with your team
才能順利完成 因為他們的重心可能就此結束
that permits you to do this, because their life is wrapped up in that too.
他們內心也有戀車的基因
They've got that gene infected in them as well,
而他們最大的願望就是讓那基因存活
and they want that to live, more than anything else.
深藍計劃讓我和我的團隊
Well, this project, Deep Blue, put me in contact with my team
體驗不曾預期的事情 而我想跟大家分享
in a way that I never expected, and I want to pass it on to you,
因為我想也許可以讓各位所屬的關係中有所藉鏡
because I want you to reflect on this, perhaps in your own relationships.
我們想創造一輛前所未有的BMW
We wanted to a do a car which was a complete leap of faith for BMW.
想要有個創新的團隊來執行
We wanted to do a team which was so removed from the way we'd done it,
而我只有電話號碼能跟他們聯繫
that I only had a phone number that connected me to them.
與其有一批藝術家來當左右手
So, what we did was: instead of having a staff of artists that are just your wrist,
我們放逐有創意的設計師和工程師
we decided to free up a team of creative designers and engineers
去尋找美國下一代的SUV
to find out what's the successor to the SUV phenomenon in America.
1996年我們做這個計畫 團隊也就用「深藍」的名字
This is 1996 we did this project. And so we sent them off with this team name,
許多人都知道IBM的深藍
Deep Blue. Now many people know Deep Blue from IBM --
我們其實偷用了這個名字 因為我們發現
we actually stole it from them because we figured
因為如果有人看到傳真 會誤認為是在講電腦
if anybody read our faxes they'd think we're talking about computers.
這點子很聰明 因為深藍
It turned out it was quite clever because Deep Blue,
在BMW有種吸引力 深藍 好酷的名字
in a company like BMW, has a hook -- "Deep Blue," wow, cool name.
讓人著迷 我們找了一組設計師
So people get wrapped up in it. And we took a team of designers,
送他們到美國 給一筆預算
and we sent them off to America. And we gave them a budget,
我們期待看到實際成果
what we thought was a set of deliverables,
和時間表 就這樣
a timetable, and nothing else.
如之前說的 我只有電話可以聯繫他們
Like I said, I just had a phone number that connected me to them.
另一組工程師在德國工作
And a group of engineers worked in Germany,
當時的想法是分開作業
and the idea was they would work separately
找出下一代的SUV
on this problem of what's the successor to the SUV.
他們將會集合 比對資料 然後再分開
They would come together, compare notes. Then they would work apart,
再會合 再一起理出定案
come together, and they would produce together
一整套龐大的看法,彼此的想法互不影響
a monumental set of diverse opinions that didn't pollute each other's ideas --
但同時協力解決問題
but at the same time came together and resolved the problems.
希望他們徹底了解顧客的心
Hopefully, really understand the customer at its heart,
了解顧客在哪?像顧客一樣生活在美國,所以我們送工作人員出國
where the customer is, live with them in America. So -- sent the team off,
但卻發生不一樣的事 他們去了別的地方
and actually something different happened. They went other places.
(笑聲)
(Laughter)
他們消失了 真的 我只收到明信片
They disappeared, quite honestly, and all I got was postcards.
一些來自拉斯維加斯
Now, I got some postcards of these guys in Las Vegas,
一些來自大峽谷
and I got some postcards of these guys in the Grand Canyon,
一些來自尼加拉大瀑布
and I got these postcards of Niagara Falls,
他們很快到了紐約 我不知道他們還去了哪裡
and pretty soon they're in New York, and I don't know where else.
我告訴自己:這將會是一輛很棒的車
And I'm telling myself, "This is going to be a great car,
他們到我想不到的地方去做調查
they're doing research that I've never even thought about before."
是吧 他們還決定與其租一個工作室
Right? And they decided that instead of, like, having a studio,
和六七間公寓
and six or seven apartments,
租伊麗莎白泰勒馬里布的老家還比較便宜
it was cheaper to rent Elizabeth Taylor's ex-house in Malibu.
他們至少告訴我那是泰勒的房子
And -- at least they told me it was her house,
伊麗莎白曾在那辦過宴會或什麼的
I guess it was at one time, she had a party there or something.
總之 他們全都住在那裡
But anyway, this was the house, and they all lived there.
有些人離開自己的家
Now this is 24/7 living, half-a-dozen people who'd left their --
有些人離開妻子家人
some had left their wives behind and families behind,
他們都住那兒
and they literally lived in this house
在美國執行計劃的六個月期間內
for the entire six months the project was in America,
前三個月最緊張
but the first three months were the most intensive.
其中一位年輕女組員
And one of the young women in the project,
她很棒 甚至在浴室蓋了自己的房間
she was a fantastic lady, she actually built her room in the bathroom.
浴室很大 她把床蓋在浴缸上
The bathroom was so big, she built the bed over the bathtub --
真的很不可思議
it's quite fascinating.
另一方面 我完全不曉得
On the other hand, I didn't know anything about this. OK?
完全不曉得 我只收到明信片而已
Nothing. This is all going on, and all I'm getting is postcards
來自拉斯維加斯等地方
of these guys in Las Vegas, or whatever,
寫著:「克里斯 不要擔心 一切都會很好」
saying, "Don't worry Chris, this is really going to be good." OK?
我對設計工作室的想法
So my concept of what a design studio was probably --
可能跟不上這群人
I wasn't up to speed on where these guys were.
在慕尼黑的工程師團隊
However, the engineers back in Munich
依循牛頓式的辦法
had taken on this kind of Newtonian solution,
他們研究有多少杯架
and they were trying to find how many cup holders
可以在針頭上跳舞 而且你知道
can dance on the head of a pin, and, you know,
面對現代消費者 這些是很重要的問題
these really serious questions that are confronting the modern consumer.
我盼望這兩組人馬會集合
And one was hoping that these two teams would get together,
結合驚人的創意
and this collusion of incredible creativity,
在良好的環境下
under these incredible surroundings,
這些壓力大的工程師
and these incredibly stressed-out engineers,
會有一些驚人的解決問題的方式
would create some incredible solutions.
但,最後我們發現
Well, what I didn't know was, and what we found out was --
他們甚至無法 在美好環境下跟彼此交談
these guys, they can't even like talk to each other under those conditions.
你面臨分歧的牛頓式和跳躍式思考
You get a divergence of Newtonian and quantum thinking at that point,
對話出現又深又寬的鴻溝
you have a split in your dialog that is so deep, and so far,
兩組人無法整合在一起
that they cannot bring this together at all.
三個月後我們在提布倫第一次開會
And so we had our first meeting, after three months, in Tiburon,
你們知道 就在這附近 提布倫
which is just up the road from here -- you know Tiburon?
有一個想法是 前三個月的分別調查作業結束後
And the idea was after the first three months of this independent research
他們要呈報給戈雪爾博士
they would present it all to Dr. Goschel --
我現在的上司 當時計劃的顧問之一
who is now my boss, and at that time he was co-mentor on the project --
他們要呈報調查成果
and they would present their results.
我們會看到未來的路
We would see where we were going,
我們將會看到未來的方向
we would see the first indication of what could be
看到美國未來SUV的初步雛形
the successive phenomenon to the SUV in America.
我心中覺得一切都會很棒
And so I had these ideas in my head, that this is going to be great.
我將看到許多成果 我熱切期盼著
I mean, I'm going to see so much work, it's so intense --
我或許猜得出拉斯維加斯的重要
I know probably Las Vegas meant a lot about it,
但真的不懂大峽谷有何關係
and I'm not really sure where the Grand Canyon came in either --
但總之所有的東西都將合而為一
but somehow all this is going to come together,
我將會看到一些很棒的作品
and I'm going to see some really great product.
所以三個月後我們到了提布倫
So we went to Tiburon, after three months,
團隊在一個星期前就集合了
and the team had gotten together the week before,
在開會前好幾天
many days ahead of time.
工程師飛過來跟設計師會合
The engineers flew over, and designers got together with them,
一起把簡報準備好
and they put their presentation together.
結果是工程師什麼也沒做
Well, it turns out that the engineers hadn't done anything.
沒做的原因是
And they hadn't done anything because --
在汽車工業工程師只負責解決問題
kind of, like in car business, engineers are there to solve problems,
而我們卻要求他們製造問題
and we were asking them to create a problem.
工程師等著設計師說:
And the engineers were waiting for the designers to say,
「這裡有個問題 請協助解決」
"This is the problem that we've created, now help us solve it."
工程師又不能說 於是
And they couldn't talk about it. So what happened was,
工程師兩手空空來了
the engineers showed up with nothing.
而且工程師告訴設計師
And the engineers told the designers,
你若帶作品進去開會 我們就走人
"If you go in with all your stuff, we'll walk out,
離開深藍計劃
we'll walk right out of the project."
我根本不知道這件事
So I didn't know any of this,
所以我們只得到一張這樣的議程表
and we got a presentation that had an agenda, looked like this.
對話進行很長的時間
There was a whole lot of dialog.
花四小時聽工程師和設計師談
We spent four hours being told all about vocabulary
他們需要建立共同的詞彙
that needs to be built between engineers and designers.
我在那兒期待:快進入下個主題
And here I'm expecting at any moment, "OK, they're going to turn the page,
我將會看到各種車 草圖
and I'm going to see the cars, I'm going to see the sketches,
我將會看到也許是未來的想法
I'm going to see maybe some idea of where it's going."
但是對話持續著 寫著文字心智圖
Dialog kept on going, with mental maps of words, and pretty soon
很快我意識到 根本沒有很炫的創意
it was becoming obvious that instead of being dazzled with brilliance,
他們用廢話在敷衍我
I was seriously being baffled with bullshit.
如果你能想像
And if you can imagine what this is like,
幾個月以來那些明信片暗示你團隊有多認真
to have these months of postcard indication of how great this team is working,
他們在外花錢 學習
and they're out there spending all this money, and they're learning,
而他們只做了這樣
and they're doing all this stuff.
我狂怒 氣瘋了
I went fucking ballistic, right? I went nuts.
你們大概記得提布倫以前的樣子
You can probably remember Tiburon, it used to look like this.
四小時之後 我站起來分開整個團隊
After four hours of this, I stood up, and I took this team apart.
朝他們怒吼:「你們在幹什麼?
I screamed at them, I yelled at them, "What the hell are you doing?
你們讓我失望 你們是我的設計師
You're letting me down, you're my designers,
你們應該很有創意
you're supposed to be the creative ones,
到底發生了什麼事?」
what the hell is going on around here?"
這大概是比較好聽一點的長篇大論,我還有更猛的
It was probably one of my better tirades, I have some good ones,
這是比較好聽的之一 我怒不可遏
but this was probably one of my better ones. And I went into these people;
他們怎能拿BMW的錢
how could they take BMW's money,
享受三個月的假期而沒有成果
how could they have a holiday for three months and produce nothing, nothing?
當然他們沒說其實有三台旅行車
Because of course they didn't tell us that they had three station wagons
裝滿所有我想看的草圖 模型概念 圖片
full of drawings, model concepts, pictures -- everything I wanted,
但全鎖住了 因為他們跟工程師立場一致
they'd locked up in the cars, because they had shown solidarity with the engineers --
設計師決定不讓我看任何東西
and they'd decided not to show me anything,
好讓工程師有機會開始工作
in order to give the chance for problem solving a chance to start,
因為他們想不到
because they hadn't realized, of course,
自己竟然不會創造問題
that they couldn't do problem creating.
最後 我們去吃午餐
So we went to lunch --
(笑聲)
(Laughter)
那是頓很嚴肅安靜的午餐
And I've got to tell you, this was one seriously quiet lunch.
工程師全坐在桌子的一端
The engineers all sat at one end of the table,
我跟設計師坐在另一端 異常安靜
the designers and I sat at the other end of the table, really quiet.
我是真的真的憤怒
And I was just fucking furious, furious. OK?
也許是因為他們有享樂 而我沒有
Probably because they had all the fun and I didn't, you know.
這令人生氣不是嗎?
That's what you get furious about right?
這時有人問起我太太凱瑟琳
And somebody asked me about Catherine, my wife, you know,
她是否有一起飛過來什麼的
did she fly out with me or something?
我回說沒有 然後我連想起關於我太太的事
I said, "No," and it triggered a set of thoughts about my wife.
我想起跟凱瑟琳結婚時
And I recalled that when Catherine and I were married,
神父佈道 說了很重要的話
the priest gave a very nice sermon, and he said something very important.
他說:愛不是自私的
He said, "Love is not selfish," he said,
愛不是計算說多少次「我愛你」
"Love does not mean counting how many times I say, 'I love you.'
不是這個月你做愛的次數
It doesn't mean you had sex this many times this month,
比上個月少兩次
and it's two times less than last month,
就代表你愛我少一點
so that means you don't love me as much.
愛不是自私的 於是我領悟到
Love is not selfish." And I thought about this, and I thought,
我並沒有真的展現出我的愛
"You know, I'm not showing love here. I'm seriously not showing love.
我在空中卻沒有信任
I'm in the air, I'm in the air without trust.
這不可能 我怎能期待一些草圖
This cannot be. This cannot be that I'm expecting a certain number of sketches,
用量化的方式來評估團隊
and to me that's my quantification method for qualifying a team.
這怎麼行
This cannot be."
所以我說了這個故事 告訴他們:各位 我有些想法
So I told them this story. I said, "Guys, I'm thinking about something here,
這不對 我跟你們的關係
this isn't right. I can't have a relationship with you guys
不能建立在成果的產量上
based on a premise that is a quantifiable one.
或建立在命令上說:我是老闆 照說的做 卻沒有信任
Based on a dictate premise that says, 'I'm a boss, you do what I say, without trust.'"
我說:這怎麼行
I said "This can't be."
然後我們全哭了出來 真的
Actually, we all broke down into tears, to be quite honest about it,
因為設計師還是不能告訴我
because they still could not tell me how much frustration they had built up
他們承受多少內心的懊惱 不能給我看我想看的
inside of them, not being able to show me what I wanted,
只是要求我信任他們
and merely having to ask me to trust them that it would come.
那天起我們的關係又更近了些
And I think we felt much closer that day,
我們解除了一些不必要的束縛
we cut a lot of strings that didn't need to be there,
打造團隊和創意的真義
and we forged the concept for what real team and creativity is all about.
把汽車放回思考的中心 我們把愛
We put the car back at the center of our thoughts, and we put love,
真的放回創造過程的中心
I think, truly back into the center of the process.
順便一提 該團隊創造出六種不同的
By the way, that team went on to create six different concepts
關於下一世代概念車的企劃
for the next model of what would be the proposal
作為美國繼SUV之後下個車款的提案
for the next generation after SUVs in America.
其中一個是綜合雙門轎車
One of those was the idea of a crossover coupes --
樓下有展示X Coupe 團隊做得很開心
you see it downstairs, the X Coupe -- they had a lot of fun with that.
是摩托車GS的轉型
It was the rendition of our motorcycle,
如卡爾邁奴森所說的:裸美
the GS, as Carl Magnusson says, "brute-iful,"
原本摩托車的概念 多添加了兩個輪子
as the idea of what could be a motorcycle, if you add two more wheels.
最後 我想傳達的就是
And so, in conclusion, my lesson that I wanted to pass on to you,
我將擷取一小段《小王子》
was this one here. I'm also going to steal a little quote out of "Little Prince."
我們可以談論信任和愛
There's a lot to be said about trust and love,
這兩個詞都是設計的同義詞
if you know that those two words are synonymous for design.
那天我跟我團隊的關係變得意義重大
I had a very, very meaningful relationship with my team that day,
自此之後從未變過
and it's stayed that way ever since.
我希望各位也能體會到
And I hope that you too find that there's more to design,
比起獨力完成 設計和設計的藝術還有更多學習之處
and more towards the art of the design, than doing it yourself.
信任和愛真的讓一切變得值得
It's true that the trust and the love, that makes it worthwhile.
謝謝大家
Thanks so much.
(鼓掌)
(Applause)